Terry and the team at Beefcake Racing have been a huge help throughout the build of my truck. Their…read moreknowledge, customer service, and attention to detail have made the process much easier. They're always quick to respond to emails and take the time to answer any questions I have. I highly recommend Beefcake Racing to anyone looking for quality parts and outstanding support

The owner of Beefcake Racing wrote these to me while I waited on an order that never shipped:…read more "dude, you need to take a freaking chill pill." "Relax, relax, relax." "You have entirely too much time on your hands and you need to calm down." "unless you've just changed your mind and a buyers remorse because you've got the baby and the wife's telling you you can't spend the money I get it" "You simply don't want the clutch anymore. I know it you know it. Everybody knows it." He had never met me. He had my $1,293.57 for 34 days. The order Aug 9. I ordered a SPEC Stage 1 clutch kit and steel flywheel for a 2015-17 Mustang EcoBoost. Total $1,293.57, paid by card. Aug 10. The status changed to "Awaiting shipment." It never changed again. No tracking number was ever issued. Aug 20. Beefcake told me the clutch was "about 2 wks out." Aug 31. I asked for an ETA. I learned the supplier had said 3-5 weeks when Beefcake checked on Aug 21. Nobody passed that on at the time. I asked for a refund. Sales replied that he had "got your order mixed up with another." Later the same day I was told the order was "going out any day, should see tracking sent over soon." No tracking followed. Sep 8. A third estimate arrived: 10 more days. I asked to cancel. The owner then told me for the first time that low-production items are "normally 4-6 weeks." That was day 30. He also mentioned a 7% cancellation fee for the first time. The fee is not in my order confirmation. I asked where it appeared at checkout. He answered "terms of service and our refund policy page" and never identified a location. Sep 12. I filed complaints with the Ohio Attorney General at 7:11 AM and the New Jersey Division of Consumer Affairs at 8:12 AM. At 8:28 AM the owner told me to take a chill pill and said the refund would process "tomorrow." At 8:55 AM, 27 minutes later, a partial refund processed. Beefcake kept $97.03. That is 7.5%, not the 7% they had put in writing three separate times. Sep 14. The full $1,293.57 was refunded. No message came with it, only an automated status change. A separate email arrived afterward to tell me it was "funny" that I had filed a chargeback. What it took 34 days. Four ship dates, none met. Zero parts delivered. Two state agency complaints and a bank dispute to get my own money back. If you order from Beefcake Racing Confirm the item is physically in stock before you pay. Ask in writing. Get the lead time in writing. "About two weeks" is not a commitment. Ask about cancellation fees before you order. Get the percentage in writing. Check your order status yourself. Mine sat on "Awaiting shipment" for over a month. Note the date you paid. Card dispute windows are limited.

I just purchased a vehicle here at Dennis Smith Auto, and had the best interaction with the…read moresalesman Jeff Wilson! Jeff was not the typical salesman that I have interacted with over the many years of looking at vehicles, he treated me with the upmost respect and honesty. I highly recommend doing business with Dennis Smith Auto!! Thank you Sincerely Wayne Shaw

I would have liked to leave a positive review, but unfortunately, based on our experience so far, I…read morecannot. We purchased a 2021 Chevy from this dealership at the end of July and were told there were no leaks or significant issues with the vehicle. Shortly after bringing it home, we discovered a serious oil pan leak that cost us over $500 to repair. Unfortunately, that was only the beginning. The transmission then began slipping. We spent approximately $1,100 on repairs, and we were told the issue had been fixed. However, the problem continued, and we have now been told that the vehicle needs a completely new transmission at an estimated cost of another $6,200. We have barely been able to drive the truck since purchasing it, yet we have already spent a significant amount of money on repairs and are now facing thousands more in expenses. This has been an extremely disappointing experience.

I'm visiting the area. A close friend has had some medical issues and I came to help out for a…read morefew weeks. One of the items on the to-do list was getting the oil changed in my friend's Mitsubishi, so I took the car to the dealer for the oil change. Michael Lindsey was the service consultant who helped me out with the oil change. He was very nice and attentive. Since it wasn't my vehicle, he was especially good at letting me know what was going on. When the oil change was complete, he told me the vehicle needed front end brakes (he was correct) and was willing to do the brakes that day. That didn't work for me so I scheduled the brakes for a few days later. He told me to call the day before to reserve a loaner car. I called the day before and left a message and he called me back within minutes. When I took the vehicle back for the brakes, he again was accommodating and had a loaner car for me. He called me an hour after I dropped the car off to tell me that they had all the parts needed and the car would be ready by noon. At 11:30 he called to tell me the car was ready. I went in to pick up the car and he, once again, did a great job of being positive and of processing my payment. Michael started my day out right and kept it going that way. I have no knowledge of Jeff Wyler dealerships but I have to say that they have a gem in Michael Lindsey. He could sell ice to an Eskimo.

They try to upsell you more services than you need. Send out multiple invoices with the prices…read moregoing up each time! And don't even get me started about the ridiculous amounts they charge for parts and labor! $35 for ONE wiper blade and $20 for labor?? I put one on myself the week before and it took 10 seconds. I'll stick with going to Autozone and buying my wiper blades there and they'll even put them on for you - for FREE!!!!!!!

I purchased a newer truck from them and it was a smooth process…read more Simple negotiation, washed again prior to leaving, and serviced my older truck. 5 out of 5 experience for me.

MAJOR WARNING regarding Holman Motors located in Batavia, Ohio…read more I bought my previous Ram 1500 from here as well as my current vehicle, a 2018 GMC Sierra 3500 Denali. I absolutely loved my sales guy, Eddie, and I have only positive things to say about him and the sales side. I am incredibly bummed that I have to find a new salesperson because of this. However, after the recent service experience that I've had, I WILL NEVER do business at Holman's in any capacity EVER AGAIN. Their final words to me were, "I've run it up the chain of command, and their suggestion is to take your future business elsewhere." In November, my truck was just at 100,000 miles, and a "pigtail" / fuel injector harness went bad. I've always trusted Holman's mechanics fully to advise me, as this is not my area of expertise. The service advisor and their manager, that I was working with, tried to convince me to spend $6,000 or $8,000 to replace all of the fuel injectors and wiring harnesses / pigtails. I did a lot of research and talked to a ton of people, who ALL said that this does not sound right. I advised Holmans to repair the single pigtail / wiring harness and to retest fuel injector #5 after replacement, which they told me was bad and testing out of spec. After speaking to a trusted friend and mechanic, I advised Holmans to replace the 1 pigtail and that I would pick my truck up. I picked my truck up, and it sat in my driveway for a week and a half because I was afraid to drive it. I reached back out to my trusted mechanic friend who advised me to bring it to his shop in Goshen. An employee of his was very through in documenting the work that Holman performed, and that I paid $700 to have completed. IT LOOKED LIKE A BACK YARD MECHANIC HAD COMPELTED THESE REPAIRS FOR $100 OR SOMETHING. Furthermore, the repairs completed left a fried area of the pigtail that they didn't even cut back far enough and replace. Go ahead, take a look at the pictures and what I paid $700 for. It's abysmal! I called the Service Manager, Chris, and explained the situation. By the time he called me back, my step father had just passed away and I was not in the right mind to deal with it. He also told me, "I'm so sorry. Take as much time as you need and get back to me." Roughly a month or so later, I found some extra time in my schedule and walked into the Holman Service department and asked for Chris. He was busy, so I waited for him to free up. Chris stated that I "ghosted" them and refused to address any of the issues. I ended up having to get a little shitty with him, because he thought he could just talked down to me and blame this problem on me! I stood on the fact that they lied to me in a deceiving attempt to do massive and unnecessary repairs. He stood on the fact that I didn't bring the truck back to them to be fixed.... HOW COULD I DO THAT WHEN THEY MISLEAD ME AND I NO LONGER TRUSTED THEM to complete this repair?! I wanted to talk through this and get it resolved. Again, I tried to call Chris a couple of times but never got an answer. This morning I called in and the person who answered the phone transferred me to a Monica. I explained a brief synopsis of the issues and asked if they could over several free oil changes to remedy the issue. It seemed like a logical solution. I'd never had issues with them changing my oil, other than leaving it a mess and it getting all over my driveway every time afterwards. I explained to Monica that I live my sales guy there and prefer to do business at the dealerships close to my housese. I stated rhat i was open to shopping around other dealerships, but I wanted to give them the opportunity to fix their mistake before i did thag or wrote any reviews. Monica said again that she would "take this information and run it up the chain," and that, "it would probably take several hours to get a solution." In approximately 30 minutes, they reveled their true colors. If their mechanics do shoddy work, they don't stand behind it and blame it on the customer.

Marissa was great to work with help me with everything I need. I highly recommend oaks automotive…read moreand Marissa .

Mike Howard a salesman at Oaks Automotive scammed us on a cash sale of a 2015 Mercedes. He gave us…read morea carfax stating the Mercedes was in great condition. After driving it for a day the noise started. We took it immediately to a reputable import repair shop and they reported the Mercedes had suffered a devastating rear differential failure. This car cannot be driven. The cost of repairs is more than we paid. Please don't waste time, energy or money at Oaks Automotive. Scammed!!