Warning! Stay away from this business!…read more This business is a joke when it comes to timeliness and competency. And I'm not just getting on here to complain. I've been a Yelp Elite for 10 years and have over 900 reviews. I called Ron around 9:45 PM when our serpentine belt broke near our Condo. Ron answered and said even though he was not available, he would send his right hand man there and he'd be there at 8AM sharp. I sent the car model/VIN so they could get the parts asap before heading our way. Great, I thought! The reviews were right. Now this is where things stopped. I called at 8. I called at 9. I called at 10. Ron's so called "right hand" wouldn't answer my calls or texts. I kept calling Ron and he kept assuring me that the guy was going to show up. 11 o'clock no answer. 12 o'clock no answer. 1 o'clock no answer. 2 o'clock. He finally answered the phone and said he would be on his way shortly. The guy finally showed up at around 3:15 PM to work on the car. We had spent the entire day waiting for him to show up instead of enjoying our last vacation last day of vacation. Little did we know this was just the beginning of all of the issues we would have with the car. It was the serpentine belt. But when the guy went to lift the car, he jacked up our Honda pilot via the oil pan. Anyone with a brain would know that an aluminum pan is not going to hold the weight of a car. This immediately resulted in oil spilling out of our car. He was unable to find a replacement pan for us so he had to use some sort of epoxy sealant to seal the crack that was in the oil pan and we kept our fingers crossed that we would get home ok. There was no apology for this added damage to our vehicle and there was no Compensation for the damage they caused. And when we got home, we had to spend almost $800 getting the oil pan replaced because of the incompetence of this company. This company is a sham and takes advantage of people who are out of town and needing their vehicle fixed in a timely manner. He charged us $500 to replace the serpentine belt. Avoid. Avoid. Avoid.

I've hired Ron over the last few years to do various jobs. Mostly he did fine work for a…read morereasonable price. This week I hired him to do 2 jobs on my wife's vehicle. I asked him for an estimate before buying the parts, but he didn't offer one. When he got to our house to start I asked again for an estimate, to which he replied "I'll be fair ". When the job was done, 3 hours later he asked for $400. I was shocked, but paid him anyway. That's about 135/ hr. In my view, that's a lousy way to do business-especially when dealing with a repeat customer.

Our truck would not start in front of Publix in Freeport last week. several people tried to help…read morejump off battery, no luck. We drove to several businesses with again no luck. Looked like a tow fee was the only option until someone at our last stop suggested a mobile repair service. Before we go any further my phone service and my husband's phone service was all messed up, could not receive calls, only texts, so we would have to carry phone around and hope we heard it ding. Well anyway, within 30 minutes of contacting Juan Charles, he called us, worked us in on his schedule, and met us at Publix. (Problem was starter and battery.) He saved the day and was fair with cost and beyond excellent with cust serv and reliability. His number is programmed in my phone and should be on yours!!! 6 stars out of 5

It is my hope, that by posting this review, you will consider my ongoing experience with this…read morebusiness when considering a reputable auto repair shop. My repairs begin in June 2023 when I dropped my Jeep off for diagnostics of a knock sound in the engine bay; here is what followed. June 5, Dropped Jeep off. June 9 said engine was bad. August 5, told repairs just began. Aug 9, told oil dipstick tube was broke - this happened during the engine work. . Aug 12, told both valve covers were bad, $360 to replace. Aug 14, Juan's Auto calls about valve covers stating "I do not buy cheap parts off amazon" and he used what dealership would use at a cost of $370.00 for both including new bolts. I agreed, later discovered nothing wrong with valve covers and he reused at least some of the bolts because in the old engine, two of the bolts were larger and cut to size and they were reused when the new covers were installed stripping out the threads on two of threaded bolt holes. Aug 21, Juan's Auto said I needed a new AC blower motor with resister, said the entire AC system was bad and you needed an AC compressor kit and a new condenser. Aug 22, I ask Juan if they were sure AC system was bad, it was just 10 ,onths old, I ask if it was holding a vacuum, no reply. Aug 30, I ask again if AC was holding vacuum, Juan said AC vacuum was done while on the full cycle AC machine, cost $100, I declined the full AC replacement. After picking the Jeep up I took it to another shop where they confirmed in a few minutes that no part of the AC system was bad other than the compressor high pressure line which appeared to have formed a small crack where it was laid over in the engine bay during the engine work. Sept 3, pick Jeep up, check engine light was on, called Juan, no reply. Within 10 minutes a large trail of smoke was coming from the jeep. Once home I could see oil all over under the hood and dripping down on exhaust. Again I called Juan, no reply. Sept 7, called and text Juan explaining it was smoking to much to drive back to Texas and please call me, again no reply. Sept 11, tried to contact Juan again, left voicemail stating I would be back in Florida on Oct 2 and I wanted the smoke issue resolved, again no reply. Sept 14, text Juan that Jeep was dropped off at another merchant, no reply. Sept 15, other mechanic confirms passenger valve cover gasket was pinched against the top of the block, uncertain if the cover was bad, replaced with FelPro gasket. The two stripped bolts mentioned above are discovered, the EGR valve was unplugged, the air filter to crank case breather hose was gone and a plug was placed in the crankcase breather side, the PCV hose was not connected to the PCV valve. Oct 6, Jeep is returned to second mechanic where they were not able to locate source of smoke and oil leak. This is where the AC system was determined OK. Oct 9, smoking getting worse, call, text and leave voicemail with Juan, no reply. Oct 9, still no reply from Juan, have no choice but to drive the Jeep as is back to Texas, smokes like it was on fire the entire trip back home, stopping every 50 miles to clean up under the hood and add oil, 18 quarts in 750 miles, the next morning I made a video of the problems and uploaded to YouTube, sent Juan a text and a link to the YouTube video, again no reply. Oct 12, Texas mechanic replaces one valve cover, still smokes, here we discover the valve covers that were replaced were fine, there was never a problem with any valve cover, old or new. Oct 13, Jeep would not pass inspection, call Juan again, no reply. Oct 16, take Jeep to the dealership where they tell me the oil leak is coming from excessive crankcase pressure and could be a result of everything being left disconnected, main seal gasket needed replacement and they were not sure about right side engine gasket, I decline additional repairs, I'm done. Nov 20, a friends mechanic said he could regulate the crankcase pressure by installing an oil bypass can and an aftermarket oil filler tube for $300, it works, have too empty can once a month, check engine lights still on, Jeep will not pas inspection. From Oct thru March 2024, other calls to Juan went unanswered. March 2024, I sent a letter of intent to sue to Juan, again providing him a link to the YouTube video, again no reply. https://youtu.be/fS8Y9-NNm1c

I was a walk-in with a leaky tire. The folks were great. They took me right in and fixed my tire in…read moreno time, and charged a fair price. Thanks!

I was having issues with my driver passenger and thought that I might have run over the nail . I…read morestopped at B&'M this afternoon before I m off for my 10 hours driving trip. They took me in just right before they closed .They were very professional and very knowledgeable they dtook my tire out and did the testing and everything only thing that they found was just a loose valve on my tire so changed everything and checked again and now my sensors doesn't keep coming off any more . They didn't even charge me for anything . I really appreciate for their kindness and good customer service as a girl who doesn't know much about the car I feel more safe to go on the road trip and will be back for any future services for my tires and will highly recommend everyone to come and support our local business here in Freeport FL.

Very great workers, love how quick and easy they do their work, spot the issue very fast, I don't…read morehave to wait for months while car is getting worked on, my vehicle rides better form their help and work, Amazing service!

Honest work at a fair price. Brakes, a fouled windshield sprayer and routine maintenance all done…read morequickly and well. I'll be back again.

These brothers really know how to work with cars. Best of all, great communication and on time on…read morethe dot. Excellent quality of work along with being fair and affordable on prices. Had to replace my CV axles and tie rods on both sides, they did it in a jif once the right parts got here. Would work with them again in a heartbeat.

I had these guys come out to replace a fuel pump. They seem trustworthy and highly recommend them.read more

Took my Mercedes in and they diagnosed the problem quickly, called with the estimate and performed…read morethe repair in the time frame stated. They were very professional and I appreciated the great communication.

I pulled in after work on a Friday and saw a lot of cars, thought they wouldn't be able to fix my…read moretire (had a nail in it) but they were so friendly and professional and fast!! Now I can be stress free this weekend knowing my car is good to go!

They were very thorough and the price wasn't as much as I was expecting. Would use them againread more

Had a tire losing air, they checked and found nail, plugged it…read more In and out in 30 minutes. Friendly people. Family owned and operated. I work down the street so to find a local certified mechanic I feel fortunate! Go see them!!

Sammy is the G.O.A.T. So very kind and knowledgeable always willing to help even when he many not…read moreget anything out if it immediately.

I ran out of gas on 98 15 miles from where I live....called Lewis and he arranged a guy with gas to…read moreget us home. Big thank you to him and Patrick!

I had a nail in my rental car tire and stopped to see if they could patch it for me. Unfortunately,…read morebecause the nail was in the side wall they weren't able to repair it. But, the gentleman working there was able to put the spare on for me. Everyone working here was so kind. I really appreciate there help and would recommend anyone in the area trying to have a car serviced, they seem very knowledgeable.

I went by the business to set up a time that they could look at a couple of issues with my car. We…read morediscussed what needed to be done. An appointment was made. At the appointment time, I showed up with the car. An hour later, they still hadn't looked at the car. If an appointment time is critical, don't go here for repairs.