I had a great experience at Toyota Escondido, thanks to Ray Nares. He was professional,…read moreknowledgeable, and made the entire process easy and stress-free. He took the time to answer all my questions without any pressure and made sure I found the right vehicle. If you're looking for excellent customer service, I highly recommend asking for Ray. I'll definitely be back for my next vehicle!

SERVICE DEPARTMENT REVIEW - This isn't meant to blast the good folks in service, more of a…read moresuggestion. Clearly someone needs to be in charge of greeting customers as they pull into the drive and wait to be assisted. Unfortunately, not one person made eye contact or even acknowledged that I was there. It's awkward just standing there feeling ignored while waiting for help. The valet guys were mostly standing around looking at their phones. A simple "Hello, someone will be right with you" would have gone a long way. Once I was finally assisted, the staff was great and very professional, so this really comes down to first impressions. Customer service starts the moment a customer arrives. Hiring a greeter -- or simply encouraging staff to acknowledge customers and SMILE -- would make a huge difference.

My family (my dad pictured) recently bought a 2019 Toyota Sienna from Escondido Auto Super Center…read moreand we couldn't be more pleased with our experience. Cisco in sales was honest and straightforward, while also being extremely warm & friendly. When our personal mechanic found a few things wrong with the van, Bernie & the workers in the service center made it priority to fix them all (& kept up communication with us along the way). We could tell that the people at EASC weren't concerned only with making a sale, but with making sure we felt satisfied and secure with our purchase. We'd recommend them to anyone looking to purchase a used car, and will be our first stop in the future.

Best Car Buying Experience I've Ever Had - Hands Down!…read more I can honestly say this was the best car-buying experience I've ever had. Escondido Auto went completely above and beyond from the moment I walked in. Cisco was the sales professional who helped me, and he was incredible. No pressure, no gimmicks, no wasted time -- just straightforward, honest service. He made buying my Tesla unbelievably easy. The entire process took about 45 minutes, and I was driving off feeling confident and excited. They truly had the best prices around, and everything was transparent and smooth. Cisco answered every question, explained everything clearly, and made sure the whole transaction was stress-free. You don't find service like this very often. If you're looking for a dealership that values your time and treats you right, Escondido Auto is the place to go -- ask for Cisco! I'm already planning to come back for a truck in the near future. That's how good the experience was. Highly, highly recommend!

For most people purchasing a used car lies somewhere between root canal and a colonoscopy. I'm…read morepleased to say that my recent experience with Erik at Auto Advantage was nowhere near either. Very straightforward transaction, extremely competitive price, and none of the hard upsell nonsense which car dealers are famous for. Highly recomended.

Helped my Daughter and Son-In- Law recently purchase a 2014 CRV…read moreNo pressure at all. Let us test drive several vehicles. Bought the vehicle and realized the next day that it vibrated at speeds over 50. Called Erik and Brandon, they profusely apologized and had us bring the vehicle to a local mechanic . CV joint was bad, replaced(no charge) . These guys are honest and I would certainly recommend them!

Zhou Yueyang was amazing to work with! He helped us get a great deal on our new 2026 Acura ADX and…read moremade the entire buying process easy and stress-free. He was knowledgeable, patient, and never pressured us. We highly recommend asking for Zhou if you're shopping for a car. Thank you, Zhou!

Ken Knight in sales, very knowledgeable regarding the vehicle and look for this car for a wile till…read morehe find me the best deal, thank you sir, once again you nailed it. Jose Gutierrez at service, fantastic customer service! Very professional and attentive. new installations up stairs for Acura owners wile you are waiting for your car to be ready. In resume, Acura Escondido has by far the best service and vehicles in San Diego. Thanks , now let's get my mother in law hers. Till then

truthfully, this was a 10/10 experience! i came in looking to buy my first vehicle, and Anthony…read morewent above and beyond to make the entire process smooth and stress-free. he took the time to answer all of my questions, made sure i felt comfortable every step of the way, and worked hard to help me drive away in my dream car the very same day. the entire staff was welcoming and friendly, i couldn't be happier with my purchase and would absolutely recommend this dealership to anyone looking for a vehicle, thank you again Anthony for making my first car-buying experience such a memorable one. :)

Imran made purchasing my Silverado easy and wasn't pushy at all. Great sales team here that really…read morewant to help you pick the right vehicle!

My girlfriend and I recently purchased a minivan from Baldwin Auto Sales. The van was clean inside…read moreand out and it had relatively low mileage. They had priced it fairly according to Kelley Blue Book. We had test drove a similar van at another dealership that was actually more expensive and not in nearly as nice shape as the one we bought from Baldwin. They allowed me to have my mechanic come out and do a pre-purchase inspection. The only flaws he found fall under basic maintenance and normal wear and tear on a used vehicle. As the van was already priced under valuation I made them a fair offer on it and they accepted. It was about as clean and easy of a purchase as I could ever expect. By the way, the negative reviews on here made me hesitant to check out the van at all. But when I read the negative reviews on here, they are from folks who either couldn't qualify for financing or bought a vehicle that was really old with high mileage. So complete your due diligence on a vehicle, find out if you can qualify for financing, and have a mechanic check it out before you buy. I did all those and got a great deal.

Stay away from this place I purchased a vehicle on Saturday by Monday a check engine light came on…read morethey had just deleted the code with a scanner and sold me the car like that 0 stars

This dealer literally is the best I've ever experienced! It started 4 years ago. I landed a new job…read moreand required travel. Before then, public transportation was my mode of transport. By choice. That's another story. But, I had no credit history, no down payment, and saw an ad on Craigslist. A day later, they had me in a vehicle with a very low down payment (that was flexible) and a very low monthly payment. Paid the loan off in 4 years. I now began my journey for another, better, vehicle. Every dealer from South Bay to Carlsbad said no. Went on Craigslist again and ran into the same dealership. Messaged them at 8pm and they replied within minutes. Next day, they had me approved! Not only for the vehicle I wanted, but with a decent monthly payment. Because of my work schedule, I was not able to get to the dealer until the next day (Friday). That evening, I was driving home in MY new (used) vehicle. On top of all of this, the vehicle I originally wanted was at their other dealership in Orange County. They drove all the way there to bring it down to Escondido for me. I felt bad because when I got there, they let me test drive another same year, make, and model vehicle, but wanted this one instead. I still test drove the one I originally wanted but they had no issues with me changing my decision. I mean, c' mon! That's some customer service right there. I'm telling you. If you've ever been turned away from other dealerships and you feel hopeless, please give this place a try and reach out. I know I sound like a paid advertisement but I'm not and everything I say is true. I've bought from this dealer twice now and each time they were able to get me approved! Thanks Quantum! Keep up the good work!

I don't trust them! ... they lied and they add extra fee. I do not recommend this dealershipread more

I went to this location to buy a Tesla model Y. I was very happy with the car. It only had 20,000…read moremiles and was able to get it for $35,000. My experience went well and I must shout out to Taylor Santiago. Her service is absolutely above and beyond she made what would be a stressful situation into a pleasant situation thank you so much, Taylor.

First and foremost, I wasn't looking for a car myself. I came to CarMax to assist a friend and…read morebrowse cars with her at this location. Even though we didn't stay long, the lady at the front desk was helpful and eager to assist us. She reminded us that all new and used cars are mixed together. My friend and I like how convenient it is to come to a CarMax dealership and have plenty of options to look at--and to NOT be approached or pestered by annoying salespeople! We left earlier than expected since my friend disliked most of the "cars' makes." She was really hoping there was going to be other affordable certified used BMW's. We left earlier than expected since my friend disliked most of the car makes. She was really hoping there would be more affordable certified used BMWs.

I had such an amazing experience at Honda of Escondido! From the supervisors to the sales team,…read moreeveryone was extremely helpful, friendly, and professional. My salesperson went above and beyond and even stayed late just to make sure everything was completed so I could drive home in my new car that night. I really appreciated the time and effort everyone put into helping me. I'm extremely happy with my new car and with the service I received. I would definitely come back in the future and will absolutely recommend Honda of Escondido to my family and friends. Thank you to the entire team for making this such a great experience!

They _will_ sell you the "ceramic coating" the modern version of the clear coat…read more Bought my '17 Pilot here in 2021. 60 months later my "100 month warranty" Honda branded battery has expired. Buying a car sucks. This place is "one of those" dealerships.

I have nothing but glowing reviews for Escondido Lexus and in particular Coco Vega my sales…read moreconsultant. I was looking for a 2026 LC 500 and none of the local dealers in my area had any available without a $25,000 - $100,000 premium. I was searching dealerships and found Escondido Lexus which had an LC500 in transit. I messaged the dealer and was put in touch with Coco. She was very transparent and told me that because they were going to stop manufacturing this model in August it would be very difficult. She mentioned that if I would put down a refundable deposit that she would put me on the list. If the car in question came in and for some reason the party that ordered it backed out of the deal she would give me a call. On March 8th I put down a deposit and waited. On April 11th they received a blue LC500 and texted Coco and she would let me know if the deal fell through. April 14th, she texted that the buyer did indeed go through with the deal. On April 29th Coco told me I should go onto Lexus website and do a Custom Build to see if the factory would accept the order. Over the next couple of months (checking in on May 11th, June 1st, and June 30th) I checked in periodically with Coco, but there was no news either way. On July 3rd, Coco said it wasn't looking good and asked if I wanted to process my refund. I said no, let's just wait a little longer. Good thing I didn't process the refund, because on July 21st I got a call from Coco saying that a White LC500 had come in and it was mine if I wanted it. The next day I drove from Laguna Beach down to Escondido (54 miles away) and picked up my new car. I had such a great experience with everyone at the dealership -- from Coco (of course) to the Manager, the Finance man, and the technology consultant. If you want to be treated in an honest and transparent manner, Escondido Lexus is the place. I've never been to a dealership where all the employees seemed happy to be working there.

Parts Dept is awesome! Gus , Daniel and Tom !…read more Are always very helpful and friendly. They go out of there way . We appreciate you all .