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    Quality Chevrolet

    3.6 (658 reviews)
    Open 9:00 am - 8:00 pm

    Services - Quality Chevrolet

    Auto maintenance

    Oil changes

    Auto repairs

    4 More Services

    Auto battery or electrical system repair

    Auto brake repair

    Auto wheel and tire repair

    Routine automotive maintenance

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    Recommended Reviews - Quality Chevrolet

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    Reviews With Photos

    2026 Chevy Trax LT
    Ms. Debbie R.

    On May 1, my son took me to look for a vehicle. Ms. Yadhira Seijas was the sales person. She approached me, introduced herself, was pleasant, and listened to what I wanted and asked for. Ms. Yadhira allowed me the time and space to view the vehicles without pressuring me. I appreciated her approach. She also gave me various options of vehicles to choose from. Once I decided on a vehicle, my son notified her. Then, she quickly grabbed the keys so I could take a test drive. She explained the features and financing process. She worked with Ms. Genesis Poulson from the finance unit. Their teamwork was amazing. They were thorough and made the process seamless from start to finish. It has been a long time since I've experienced such professionalism at a car dealership. I truly had a great experience with purchasing this vehicle at Quality Chevrolet Of Escondido. Should I need to purchase another vehicle, this place would be the first stop.

    2020 Chevy Tahoe
    Riley M.

    I made an appointment for Friday morning at 9 AM. I arrive and they say they won't be able to look at my car until Tuesday. Why did you accept my appointment if you couldn't look at my car for five days. Either the person making the appointment is incompetent or you're not fully staffed and shouldn't be taking new appointments. They tried to tell me they never do same-day service, but I've been going here for 15 years getting same-day service. Secondly, I got brake brakes replaced here 11 months ago and I'm already needing new brakes. My brakes are constantly squeaking and they cannot figure it out. Won't be coming here again for service.

    Chevy Silverado 2500 HD
    Mariah A.

    I want to give a big shoutout to Benjamin Rodriguez from Escondido Quality Chevrolet! He was patient, respectful, and provided excellent customer service from start to finish. I honestly didn't get that kind of experience at another Chevrolet dealership, which almost made me change my mind about buying a Chevy altogether. I'm so glad I decided to give Escondido Quality Chevrolet a try, Benjamin completely changed my experience and made it a great one. He took his time with us, never made us feel rushed, and even helped me set everything up on my phone. He walked us through all the features and made sure we understood everything, even though the dealership had already closed. You can tell he truly cares about his customers. Even the lady in the finance department was awesome! I wish I had gotten her name by that time I was super excited but she's been working there about 8 months, she made the process quick and easy. Just an overall amazing experience from start to finish. Thanks to them, I was able to take home this beauty my 2026 2500 HD Chevy Silverado! Highly recommend Benjamin and the team at Escondido Quality Chevrolet if you want a smooth, patient, and genuinely positive car buying experience!

    2025 Equinox EV

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    12 days ago

    Roman was awesome! Went above and beyond in helping make sure I got the color I wanted! He was kind and so helpful! Highly recommend.

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    4 months ago

    Lewis and Link were fantastic to work with--fun, witty, and very informative. They treated me incredibly well, and I highly recommend them!

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    Page 1 of 17

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    Review Highlights - Quality Chevrolet

    I would highly recommend Jose Hernandez if you're looking for a new truck or car, he cares about the customer.

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    Toyota Escondido - Check list

    Toyota Escondido

    (1.3k reviews)

    SERVICE DEPARTMENT REVIEW - This isn't meant to blast the good folks in service, more of a…read moresuggestion. Clearly someone needs to be in charge of greeting customers as they pull into the drive and wait to be assisted. Unfortunately, not one person made eye contact or even acknowledged that I was there. It's awkward just standing there feeling ignored while waiting for help. The valet guys were mostly standing around looking at their phones. A simple "Hello, someone will be right with you" would have gone a long way. Once I was finally assisted, the staff was great and very professional, so this really comes down to first impressions. Customer service starts the moment a customer arrives. Hiring a greeter -- or simply encouraging staff to acknowledge customers and SMILE -- would make a huge difference.

    TLDR: Went in for a simple oil change (with an appointment) in the morning, left 5 hours later and…read moresat in rush hour traffic. If I could leave a 0 star review I would. Went in with an a 10AM appointment for just an oil change. I specifically told them I just needed the oil as I mainly do things at another shop but needed to get in sooner. I show up at 930, didn't get approached by any service advisors till 1015. Told them I just needed an oil change and everything else I would do elsewhere. They seem to understand and gave me an estimate of about 2 to 2 1/2 hour wait (which is already crazy for an oil change). 12PM goes by, 1PM flies by and at this point I'm trying to call and text my advisor to get a status update. Nothing. Then he calls me and asks me to fill out the online form for the maintenance. I fill it out and see they want to change my air filters for both cabin and engine. I said "meh might as well while I'm here", I approve the actions via the online form, then I get another call. He informs me that the prices he gave me did not reflect any of the service hours that were required to install those parts. Fun fact if we change your air filter out yourself, it takes maybe 2 1/2 minutes and the cabin filters just the same. So I said " you know what never mind I'll just do it myself" which seemed to stun the advisor as if he had never heard that before in his life. Another hour goes by and then another hour goes by at this point I'm extremely irritated because I have my toddler with me and at this point, I've exhausted all my resources for him as I didn't realize I was gonna be at the dealership for five hours for a simple oil change. I try to find my service advisor and he's nowhere to be found. I find another service advisor and ask if he can look the status up for my vehicle. He acted as if I was trying to have him part the seas. I finally see my truck come around the corner and they park it. I ask who do I pay to get out of here? They direct me inside to the parts desk. So I go to the parts desk and ask, can I pay for my vehicle? The parked desk, then pointed me back outside. Then I find my service advisor and ask him if I could pay so I can get out as I have been there almost 5 hours. He says he's waiting for someone else to finish the paperwork and finalize it so that I could be charged. At this point, I'm livid. I see my truck I wanna get out. I had been there all day. I made a morning appointment because I had things to do that day. It was just an oil change. I've never had an oil change take five hours. I don't know what games this dealership plays, but I'm not about it and I will never go back. No one seems to know what's going on. No one can give you a full answer and if you ask questions, they just play the runaround game with you and send you anywhere else but the correct person you need to see. My wife had an appointment the same day at 2:30 so I called her and had her cancel as I didn't want her to be here till 12AM getting her oil changed as well. This is by far the worst dealership experience I've ever had. I could tell I wasn't the only one there that was upset by this as I was walking around the waiting area and everyone else seem to be irritated and on the phone talking with people about how long they had been waiting there for simple routine maintenance. We were actually in the market to buy a new Toyota as well, but after this experience throughout the entire dealership, I will never come back, and I will recommend that nobody goes to this dealership for any type of service. I wish there was another word stronger than atrocious to describe this dealership.

    Escondido Auto Super Center

    Escondido Auto Super Center

    (322 reviews)

    Best Car Buying Experience I've Ever Had - Hands Down!…read more I can honestly say this was the best car-buying experience I've ever had. Escondido Auto went completely above and beyond from the moment I walked in. Cisco was the sales professional who helped me, and he was incredible. No pressure, no gimmicks, no wasted time -- just straightforward, honest service. He made buying my Tesla unbelievably easy. The entire process took about 45 minutes, and I was driving off feeling confident and excited. They truly had the best prices around, and everything was transparent and smooth. Cisco answered every question, explained everything clearly, and made sure the whole transaction was stress-free. You don't find service like this very often. If you're looking for a dealership that values your time and treats you right, Escondido Auto is the place to go -- ask for Cisco! I'm already planning to come back for a truck in the near future. That's how good the experience was. Highly, highly recommend!

    My family (my dad pictured) recently bought a 2019 Toyota Sienna from Escondido Auto Super Center…read moreand we couldn't be more pleased with our experience. Cisco in sales was honest and straightforward, while also being extremely warm & friendly. When our personal mechanic found a few things wrong with the van, Bernie & the workers in the service center made it priority to fix them all (& kept up communication with us along the way). We could tell that the people at EASC weren't concerned only with making a sale, but with making sure we felt satisfied and secure with our purchase. We'd recommend them to anyone looking to purchase a used car, and will be our first stop in the future.

    Acura Of Escondido - Samantha, my new gal is locked and loaded.

    Acura Of Escondido

    (451 reviews)

    Had such a great experience! I worked with Zhou who was very…read morestraight forward, attentive, and genuine. The process was quick from getting a trade in value to signing the deal and leaving in a new vehicle. The rest of the staff were kind and were not pushy at all. I would highly recommend checking out Acura of Escondido and working with Zhou to find your dream car.

    The first time I came here was in January after being referred by Mossy Honda because this is an…read moreofficial Acura dealership, and I am genuinely glad they sent me. The staff here are all respectful and considerate I came in for warranty work on my Integra, and everything was fully covered. The Acura lounge is beautiful, peaceful, and truly feels luxurious. I was able to get a significant amount of work done while I waited, which turned what could have been a stressful situation into a productive and comfortable experience. Vehicle maintenance can often feel overwhelming, but I felt completely taken care of from start to finish. Jose is the best service advisor I have ever worked with. During an all day service appointment, he arranged an Uber for me so I could grab breakfast after I realized I had not eaten. On another occasion, when I had a broken left foot and my manual vehicle was going to be in service for several days, he ensured that I had a loaner vehicle so I could continue managing my daily responsibilities. His attentiveness and professionalism made a meaningful difference, and I truly felt supported by Acura throughout the entire process. They also offer competitive pricing for non maintenance related work, which makes it possible to pursue desired upgrades while still receiving high quality, reliable service.

    Quantum Auto Sales - Dodge Challenger

    Quantum Auto Sales

    (64 reviews)

    I referred one of my friend to buy a car from this dealership. She bought a good car with…read moreaffordable price. Although She had a bad credit , she could buy a car. She said that when she got there, everyone (Adel, Eddie, Horardo, Richard & Esidro)was welcoming her with smiley face and offering her a help. Adel kindly approaches her and asked to help her. He went above and beyond to work with her bad credit to have her buy a car. She was so grateful to Adel for his kindness, trustfulness and honesty. Thank you Adel for helping my friend to buy a car, and for making me look good in front of her, otherwise she will be nagging in my face . You , guys never disappoint me. I highly recommend this dealership to everyone. Thank you all

    PLEASE DO NOT BUY A VEHICLE HERE. When I first purchased the vehicle I pointed out a couple issues…read morethe mechanic mentioned it was "normal" well it's not 3 months in I have to have an engine tear down with possible diagnosis of : ON COLD START UP . INTERNAL ENGINE NOISE HEARD. POSSIBLE FAILED TIMING CHAIN TENSIONER OR BROKEN CHAIN GUIDE CAUSING CHAIN SLACK. RECOMMEND TEAR DOWN FOR INSPECTION" just the tear down is 2300$ I put 4500$ down to get this vehicle. contacted the salesman and of course have not heard back and doubt they will. The lack of empathy knowing families need a car and to sell a s***** car is so disappointing, I'll definitely let every single person how s***** of a place this is!

    CarMax

    CarMax

    (458 reviews)

    First and foremost, I wasn't looking for a car myself. I came to CarMax to assist a friend and…read morebrowse cars with her at this location. Even though we didn't stay long, the lady at the front desk was helpful and eager to assist us. She reminded us that all new and used cars are mixed together. My friend and I like how convenient it is to come to a CarMax dealership and have plenty of options to look at--and to NOT be approached or pestered by annoying salespeople! We left earlier than expected since my friend disliked most of the "cars' makes." She was really hoping there was going to be other affordable certified used BMW's. We left earlier than expected since my friend disliked most of the car makes. She was really hoping there would be more affordable certified used BMWs.

    I had a bit of a "tale of two experiences" at this location. I recently purchased a 2019 Lexus RX…read more350, and initially, I was ready to give a 5-star review. The sales process was incredibly smooth--no pressure, the paperwork was efficient, and the staff at the Dan Way location were professional and welcoming. However, the "after-care" has been a different story. Shortly after the purchase, a mechanical issue arose that was clearly covered under the 30-day limited warranty. While I expected a quick fix, the service department has made it incredibly difficult to actually get the car in. When there the team could not diagnose the issue and asked to have me return if the issue persists. However; The Challenges: * Scheduling: Trying to get an appointment was a headache. I was told they were "extremely busy" and couldn't see the car for over a week, despite it being a warranty issue on a car they just sold me. * Resolution: While the issue is technically "covered," the hurdle of getting it diagnosed and repaired has turned an "easy" buying experience into a stressful ownership experience. I love the Lexus, but the service side of this CarMax needs a major overhaul in terms of accessibility and customer support. If you buy here, just be prepared for a potential fight if anything goes wrong during your warranty period

    Quality Chevrolet - car_dealers - Updated June 2026

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