Very nice establishment. Cakes a fresh and very tasty. Anthony was very helpful in explaining all…read morethe flavors available. Would highly recommend!!

I placed an online order this afternoon for a dozen standard flavors of bundtinis for pickup…read moretomorrow. Shortly after placing the order, I found out someone had already ordered two dozen bundtinis for the same event. I immediately called the store and asked if I could change the pickup date instead of getting a refund, since I would be ordering more for another event next month anyway. At first, the employee I spoke with was kind and allowed the date change. Unfortunately, I then received a call back saying the manager had decided it was "too late" because the bundtinis had already been prepped, even though my order had only been placed a short time earlier. I made it clear that I was not asking for my money back -- just to move the order to a later date. These were standard flavors that could easily be sold the next day, yet I was essentially told "too bad." The manager was rude, dismissive, and completely unwilling to work with a paying customer. They would rather throw product away than show even minimal flexibility. Extremely disappointing experience and easily the worst customer service I've had in town. I will not be returning.

I had a pleasant stay at The Brownstone Pancake Factory. We where greeted by 2 lovely ladies upon…read moreour entry into the franchise who quickly seated us. Our server was patient and very knowledgeable on the top sellers. Everything was magnificent. I decided to try something new and try the Jalapeño Cheddar Bacon Chicken pancakes. Rich and flavorful. It was definitely a good mixture. My sister try the famous cinnamon roll toast crunch. She enjoyed it with her bacon, sausage and scrambled eggs on the side. I order my son a Happy Face Pancake and he love it with a unicorn milk shake. It was spacious and clean. I notice all the employees work as a team which I admired.

This was our third time at a brownstone pancake factory location, but today was different. We…read moreusually stick to getting pancakes-today we decided to try the carnitas eggs Benedict. And HOLY COW was that the best decision ever. Deeeeeelicious. Will definitely be ordering it again. Huge portion, tender meat, cheese layer crusted ontop of the pancakes. Heaven. And our server was lovely!

This is my go-to bakery for special occasion cakes, among other treats. My twins were celebrating…read moretheir 17th birthday and I called Saturday morning to see if they had any cakes available. Generally you need to pre order and I forgot to do that. Lucky for me they were making an order and could make an extra one for me. Leslie was so kind and helpful and I was thankful for the accommodation. Do yourself and them a favor next time you need a cake--give them a few days notice and you'll guarantee getting a cake. My kids got the cake and their driving licenses!

The very nice and accommodating staff helped me with a last minute bday dessert for my husband. It…read morewas in lieu of a traditional cake and it was the perfect decision. The fudge brownie with ganache topping hit the mark and it was truly delicious! Great choice if you want to do something a little different for a bday. Thank you again!

i had fluffy pancakes with chocolate syrup delicious ! You really must try this placeread more

I ordered from the cookie corner through door dash from Las Vegas to be delivered to my in laws in…read moreManchester for Valentine's Day. What a pleasant surprise!! They LOVED their treats, it was all delivered promptly and fresh!! They can't wait to go back!! Thank you!

Today 4/27/26 Mike's Crumb Cake Factory for the first since I just move here from Staten Island…read more.Anyone know Staten Island, they have gold mine bakeries. So as I was driving I saw Mike's Crumb Cake on the opposite side of the road, I said when I come back I will stop by there. Omgggg glad I did there Crumb Cake is out of this world, tasty, buttery and delicious. I pick up the raspberry Crumb cake and the banana Crumb cake, I will be back to try the different flavors since I love it so much. Will be sharing this place to everyone I know. Want a delicious Crumb cake make sure you stop by Mike's Crumb Cake Factory you wont regret it. Will be back soon.

I come here all the time for that crumb cake and it's never bad idea. They have a bunch of…read moredifferent flavors of crumb cake my personal favorite is a tie between your normal crumb cake and cookies and cream flavor. I have them put some sugar on it and it just tastes amazing when I bring it home. They have individual slices and you can get a whole cake. They are cash only mainly but they'll also use pay apps like venmo They don't take credit cards. There is also no seating there so you have to take it to go but it's definitely worth a visit. It's one of the best crumb cakes I've ever had

The most delicious pastries in the area. Stopped on Father's Day in pm & still a fantastic…read moreselection available. Cannoli was fantastic, just the proper crunch with sweet cream. Service was great & very helpful. Highly recommend!!!

I love this local bakery in the community, they have a variety of different baked goods, pastries…read moreand cakes. The staff are very chill and friendly providing great customer service in the hospitality industry. Elisa's bakery shop is very clean and organized from front to back to show case all of their baked goods on display around the bakery. Thank you gang see you on the next visit.

Since I'm having quite the summer - broke my ankle, surgery, PT, I decided to treat myself to some…read moreCrumbl. And by that I mean have my boyfriend hobble me into the car, go inside for me, order and bring me my cookies. It was my first time ever trying Crumbl and I know some people either love it or hate it but I love it. Count me in - decadent chewy cookies. Some people say they're "raw" in the middle. That's what I love most about them. I also loved that my boyfriend and I loved the opposites flavors so I got to enjoy my patriotic fruit sugar cookie on my own. That was probably my favorite flavor - delicious. The strawberry was a close second and of course the traditional chocolate. All around - yummm. Can you have a sugar overload on these bad boys? Absolutely. But if you have a little piece here and there it's the perfect treat. No ones telling you to eat a whole cookie and get sick. The staff was great from my boyfriend's experience, the store was beautiful and clean. Easy in and out. Since there's a location by me up north now I think I'll visit more often!

The cookies here are really good! The weekly flavors keep you coming back. In a great area too. I…read moreordered 5 cookies on a Tuesday night and cookies came very fast. Surprising for me was the carrot cake! Probably my favorite of my 5 tonight. Will definitely be coming back.