Came in and signed up for some models that my wife has been wanted for some time. Came to see Jay,…read moreand let him know which models my wife wanted. After some time, he was able to get it for her. Now she is a happy wife and appreciate Jay for taking the time to helps us. Will definitely come back for the great service.

Stopped in at Hing Wa Lee jeweler on a Sunday afternoon with no appointment. I had been researching…read morewatches online and decided I wanted to pick up a watch to celebrate a recent work achievement. Hank greeted me when I entered and was very helpful. He immediately showed me several Rolexes, including an Explorer that was available. He also showed me several Tudors that were beautiful pieces. I eventually settled on the Explorer and am thrilled with the purchase. The experience was very pleasant as we chatted about different watches and their features. Hank was very knowledgeable about all the watches we looked at. I highly recommend this location and hope to be back for more purchases in the future.

My mom came in to fix a chain that was broken. The old Asian dude took a piece of my real gold…read morechain out and put a piece of fake gold. My chain is all fucked up cause of this dude you can see where he changed it too. I'm going the next day to complain. They thought me and my mom wouldn't realize. Be careful and always double check.

THE BEST!!! I have been getting my jewelry here for a while, even when I need to repair my jewelry…read morethey have reasonable prices, layaway option if needed!!! Her and her husband are super polite and work fast!! I'll never go elsewhere

Excellent experience. Had a ring re-sized. It came out perfect. Fast and friendly service. Would…read morehighly recommend.

Dorano Jewelry did amazing work resizing my opal ring. I had checked with a few other places, and…read moresome were noticeably more hesitant to work with opal because of how heat-sensitive the stone can be. Garen was very upfront, professional, and confident. He explained that he would be using laser welding, which helped minimize heat exposure to the opal, and that gave me a lot more confidence leaving the ring with him. The finished work came out beautiful. The sizing looks clean, the ring fits perfectly, and the price was very reasonable for the care involved. It was definitely worth the longer drive. Thank you again to Garen for taking such good care of my ring. I will definitely be a repeat customer.

My parents have been coming here for at least 10-15 years and recently my mom had an old school…read morecombined combo wedding band and engagement ring from the 80's that we were looking to redesign while keeping the original diamonds. Initially we had planned on getting some quotes from a few jewelers, however we didn't make it past here due to the amazing customer service and knowledge. Carmen helped us along every step of the way, from educating us on our options to constantly keeping us informed on the status of the ring. With her help, we ended up creating a new customized ring so my mom was able to get an amazing facelift on her original ring (we ended up choosing a new band) while keeping all of the original diamonds (plus adding a few extra ones). I would highly recommend this place for anyone looking to bring their design to life or create a unique piece of jewelry.

I was so happy I found this business on Yelp! I've been wanting to get earrings cleaned and they…read moredid a wonderful job! Carmen is very knowledgeable and friendly! They were so helpful and got my earrings cleaned the same day. I was able to pick them by closing time. My earrings look like they're brand new again. Will definitely be a returning customer!

If you live locally and have simple Wedding bands in need of…read morepolishing, they offer a very reasonable price and very much satisfying result. They were also honest with me on repairs that they thought was too difficult. Much better than being promised that would have gone unfulfilled or worse. Glad to have supported a local biz.

It was my first time using Rowland Jewelers and they did a fantastic job with the repairs I needed…read moredone. I highly recommend them. They did a great job in a timely manner.

Tanya the store manager and Mewdy have always help me get the better price. I have bought many…read morejewelry from this location the staff as always been friendly and help me look around for the best options for you.

They told me to reach out and i did & never got back to me they really dont care about their…read morecustomer service or how much they make you spend they just care about you buying and spending after that they do not care DO NOT COME HERE!!!!!

Came here after reading the glowing reviews…read more Needed a Hamilton Quartz and Tissot Quartz watch's batteries replaced. Nothing big but I wasn't wanted it done with care. Owner jumped right into swapping it out, when his partner (brother?) came in, he jumped into my second watch. $5 dollars per watch, partner made sure to set both times and dates for me before handing it to me. $10 cash. As I'm noticing now, I know I had a dirty backplate/edge, saw him cleaning that off for me. They take pride in their care. Son took over the business from the dad. Business has been here since the 70's. Definitely coming back with my watch and jewelry needs. They told me their specialty is custom jewelry work but their mainstay is repairs. Awesome have a local business here.

Super nice folks. I needed a ring resized and it was done under 5 minutes of me being in the store…read more Dean has exceptional customer service!

I have been coming in for three weeks straight looking at watches. I needed to buy five watches as…read moregifts and I really wanted to buy them all from one place. Since it was such a big purchase I took my time and kept paying the watches a visit. Each time I came in I was greeted by Sophie. She was patient with me each time I came in even though it looked as if I was wasting her time. Each visit , Sophie would take out the same watches I would ask for the week before and continued to give me services with a smile. Most people would get frustrated, instead Sophie helped me find watches on sale that would fit into my budget. I left the store with two bags full of watches and I didn't break the bank. Thank you Kay jewelers and Sophie for making this purchase quick and painless.

I took my parents wedding rings in to be sized, soldered together and engraved. They damn near lost…read morethem and tried to blame me for it. I will NEVER go here again