I brought an heirloom diamond ring in to have it modified. He did an amazing job and was able to do…read moreit while I waited. He also cleaned it so well it looks brand new and all for a reasonable price.

I went to Tick Tock to get a ring re-sized. When I picked it up I said that the ring was still a…read morebit tight. I was told that fingers swell in the afternoon and in the summer. He said that the ring would fit fine in a couple of days. I returned a few weeks later and said that the ring was still too tight. The woman measured the ring and said that it was size 8-1/4. I told them that it was supposed to have been 8-1/2. I had already paid $90 to get the ring re-sized and he said that it would cost me another $65 for him to make it the size that he was already paid for! I disagreed and he just kept repeating, "If you want me to fix it you will have to pay!" I WISH I READ THE REVIEWS FIRST.

I needed some assistance today with a bracelet and earrings.. and it is needless to say but I was…read morevery taken care of here! Scott and two female employees treated me with such kindness, care, and expertise! I will 100 percent be returning when more jewelry needs arise. Lovely shop with lovely staff. May I add, the store was extremely clean and pleasant to be in. Thanks everyone!

Staff was great! They explained their services well when I asked for my wedding ring set resized…read more They promised my ring will be ready in a week and a half but got it done in less than a week.

This jewelry store is the jewel of the city! If you need to purchase jewelry, repair jewelry I just…read morewanna look at jewelry, this is the place to be! Not only have I had rings and bracelets repaired, they do a wonderful job on watches too! Family owned and operated, the staff here will make sure that your experience is next level!

I was looking to get my engagement ring insured through Jewelers Mutual and found this jewelry…read morestore on their website. They are listed as GIA trained and certified so I trusted taking my GIA diamond ring to them. I first called in to see if their appraisal specialist was there and found out it is a family owned jeweler and the son is a GIA trained diamond specialist, he was very kind over the phone and welcomed me to come in same day for an appraisal. He not only did appraisals, but ring cleaning and rhodium plating if needed during the process. The store is located in a cute little shopping center with a simply elegant storefront. The store is very secure and safe with two locked doors to enter and exit. We were met by the son, Michelangelo, who was very pleasant to work with. He explained the process to me and that he could do everything right now in front of me. This was a huge relief because a lot of jewelers say you drop off your diamond and they will call you to come back when the appraisal is complete. I did not feel comfortable leaving my diamond with anyone, but Michelangelo assured me everything would be done right in front of me. He pulled out his microscope to read my GIA number on the side of my diamond and even let me look through the lenses to show me where my number was located as well. The entire process took about 10 min, which was extended longer because we were talking so much and he was teaching me about my diamond. He said he does a lot of custom pieces so we talked about a custom wedding band for my fiancé. Overall, very pleased with this experience. Michelangelo was extremely knowledgeable and had great customer service. I highly recommend Geneva Jewelry not only for jewelry appraisals, but for beautifully crafted custom jewelry pieces.

Have bought a couple watches from here and had many quartz battery replacements. Always a wonderful…read moreexperience. I always love shopping at small businesses and Burt's is one of my favorite.

Our whole family has been going to Burt's Jewelry for years and have purchased many things from…read morethem. One of the first things we had done there was to have Burt make four heart shaped drops using the diamonds from my mom's wedding ring for me, my daughter and my mom's only two granddaughters. We selected this place because we felt very comfortable that we would be getting the exact diamonds that we brought in and in a few other places we didn't feel like that would happen. Since then we have had other things made and purchased some items already in the store. Absolutely would not go to another jeweler. We all love the place!!!

George and his staff did a great job replacing my wife's wedding ring stone with a citrine. Great…read morecommunication and service!

George was nice and informative. We purchased diamond earrings for our baby. Good quality for…read moredecent price. A pair of 1/4 kart VS lab diamonds with 14k white gold For 350. They had a Mother's Day discount at the time.

My apologies, I mistook the shops. My previous 1 Star review was meant for Hope Diamonds…read more My partner and I were treated very kindly and professionally here by the man that tended to us. This is where we ultimately bought our engagement ring from. I highly recommend stopping by this place if you're ever searching for jewelry.

I got my AllSaints bracelet and Seiko 5 watch resized professionally. I actually had to go in twice…read morebecause the first time the link was still a bit too big, but they fixed it perfectly the second time. It cost $35 total for both, which I thought was pretty reasonable. The staff were really nice and professional the whole time too.

Honestly 5 stars is not enough! A good friend recommended me to them years ago and I go between…read moretheir stores in Temecula ands Riverside every 4 months to have a set of my rings cleaned and dipped in rhodium. I did not purchase my rings there but they treat me as if I've spent a million bucks with them. This last time I went, I had a prong that was bent and I warned them ahead of time that I knew it was bent and would come back in the future to have it fixed. When I picked it up an hour later, the jeweler had fixed it and did NOT charge me! I would suggest to anyone that is concerned about leaving precious jewels with anyone, that this is a top notch trusted establishment and I wouldn't think twice about using them. My center diamond is large and I will not use any other jeweler besides them.

Closing the business for unprofessional work done on expensive and beautiful jewelry that customers…read moretrust them with but come back in worse condition than when left for repairs or to be customized. All their after is to make a sale and can't admit to their mistakes and expect the customer to accept damaged merchandise caused by them .It's not worth the pain and disappointment that they inflicted on the customers .So best to close the business.

Incredibly fast and professional work done. We have had jewelry cleaned, repaired and also have had…read morewatch batteries installed. Excellent quality of work and VERY courteous

Luis fixed my mom's ring in less than 5 minutes, super cheap and professional. I will come back 100%read more