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    TQ Jewelers

    4.9 (362 reviews)
    Closed Closed
    Updated 3 weeks ago

    Services - TQ Jewelers

    Jewelry cleaning

    Jewelry redesign

    TQ Jewelers Photos

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    4.5
    (140 reviews)
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    4.5
    (41 reviews)
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    Recommended Reviews - TQ Jewelers

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    Diamond ring.

    TQ jewelers is the best place for custom quality jewelry. Steve is great to work with and very honest and trustworthy !! He help me redesign my ring with a new setting

    Andy N.

    Steve is THE MAN!! Been here several times already - for designing a custom ring, purchasing it, resizing it, and even other small jewelry repairs. Steve is my go-to guy for jewelry now. He is very helpful, knowledgeable, honest, talented, and hooks it all up for a good price too! The experience I had for making a custom ring was amazing, he designed a ring from scratch, and worked with me to make any modifications needed. He kept me updated all the way through the process and was very accommodating when anything needed changes. He takes a lot of pride in his work and the results show. The details on the ring are spectacular and my fiance loves it!!

    Custom engagement rings
    Amanda L.

    My fiancé and I worked with Steve to create custom engagement rings for each other! We are an LGBT couple and had a wonderful experience with Steve! He helped to create coordinating rings in peach sapphire and we were able to use some inherited gold from family members old jewelry. We would both highly recommend TQ Jewelers!

    Straight beautiful..
    Salaam A.

    The best jeweler in the Inland Empire. Steve is amazing and his work is phenomenal. He's very skill and talented in the jewelry business. I've bought jewelry, and have had several pieces made from scratch. Each time, the finished product was outstanding. A+ Steve...

    Before & After
    Heather M.

    Had such a great experience at TQ Jewelers! We wanted someone who would be knowledgeable & take good care of my vintage ring, and we found just that at TQ Jewelers! He did a fantastic job on the repairs for my ring, and we were blown away by how shiny and amazing it looked after! Fast, efficient, excellent work! Thank you again!

    Beautiful ring
    Lorena A.

    Went for a resizing of my ring and came out with a brand new one... The owner Steve was very helpful and gave us a great deal. Straightforward and honest , great customer service.

    After

    At first I was hesitant as I had a family heirloom ring with a broken clasp that my fiancé wears and needed to go somewhere where the ring never left my sight. After lots of research I decided to use TQ Jewelers and met Steve. From the moment I walked inside I felt comfortable. He is extremely nice, personable and you could tell off the bat he knew what he was doing! He is now my go to Jeweler, I couldn't imagine going anywhere else. These are before and after photos. I had the clasp fixed and plated in Rhodium.

    My watch in which I had a battery replaced.
    Shae L.

    Went here today to get a new battery for my watch. Was in and out in literally five minutes. The owner was very nice and friendly. His prices are reasonable as well. I will be returning with another watch.

    New battery and new pin installed!
    Alex B.

    This business is the real deal. In a world where so many over promise and under deliver, Steve is the opposite. Came in to get 2 watches that needed new batteries and it was done within minutes while I waited. This is a small business that does it the right way. TQ = Top Quality. I agree with this 100% from my own personal experience.

    Grade A repair work. Steve is the man.

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    10 days ago

    Steve, is very honest and does great work. He is also pretty funny. I take all my jewelry there.

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    1 month ago

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    Business owner information

    Photo of Tom W.

    Tom W.

    Thankyou for your business.

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    8 months ago

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    4 months ago

    Had the battery on watch replaced. Was very professional and took the time to show me how to change settings. Would highly recommend.

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    1 year ago

    Business owner information

    Photo of Tom W.

    Tom W.

    Thankyou for taking your time for the reviewing us .

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    10 months ago

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    2 years ago

    The owner explained everything really well. He helped my son get his perfect engagement ring for his bride!

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    Page 1 of 10

    Ask the Community - TQ Jewelers

    What is the turn around and cost of resizing a platinum ring 1/4 size down?

    Hi Gabriel , 👋 the platinum ring would be finish the same day , and price ,i would have to see the ring first , we are certify jewelers from G.I.A

    Do you resize silver wedding rings?

    yes,we do

    How much is it roughly to get white gold rings resized?

    Start 10 up

    View All 6 Questions

    Review Highlights - TQ Jewelers

    10/10 would recommend as Steve was amazing throughout the whole process and very communicative and timely.

    Mentioned in 193 reviews

    Read more highlights

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    Gemma's Jewelers

    Gemma's Jewelers

    4.8
    (167 reviews)
    $$

    Excellent service, good prices, and staff is very friendly and welcoming. My go-to place for any…read morejewelry repair needs. 10/10 recommend

    Wow! Wow! Wow! From the moment I called and Margarita answered the phone, the energy was warm,…read moreuplifting, and genuinely welcoming. She immediately made me feel valued as a customer. I actually told my sister, "I'm not even looking to purchase another ring, but the way this woman is making me feel, if they can't do what I want, I may end up buying another engagement ring anyway!" What made the experience even more meaningful was that I had literally just walked out of another jewelry store nearby after having a very unpleasant experience. The difference between the two businesses was night and day. The moment I approached the door and rang the bell, I was immediately welcomed inside. I met both Margarita and Caesar, explained what I was hoping to create, and Caesar instantly began assisting me with professionalism, courtesy, and kindness. I came in looking to create a custom engagement ring using two rings I had already purchased, and they immediately reassured me that it could be done. Not only were they knowledgeable, but they truly cared about helping me make the right decision. Caesar and Margarita listened carefully to the direction I wanted to go while also offering thoughtful guidance and options I had not even considered. Margarita especially emphasized how important it is to choose the right ring for such a meaningful moment in life, and I completely agreed with her perspective. They provided me with a fair quote, patiently walked me through different possibilities, and then showed me several beautiful rings in the store that were honestly far better than what I had previously purchased elsewhere. What stood out most was not just the jewelry, but the atmosphere they created. They made me feel respected, important, and appreciated the entire time I was there. Their professionalism, friendliness, and genuine customer care completely changed my experience and restored my confidence during what should be a joyful and memorable purchase. Thank you, Margarita and Caesar, for your outstanding service, honesty, warmth, and professionalism. Experiences like this are exactly why businesses like yours deserve to be recognized and supported.

    Alexander Jewelers

    Alexander Jewelers

    4.6
    (147 reviews)
    $$$

    We were loyal customers of Alexander Jewelers for over 10 years, and what happened recently was…read moredeeply disappointing and heartbreaking for our family. My husband served on active duty in the United States Navy, deployed overseas between Dubai and Kuwait. During that deployment, both the engagement ring and the wedding band were specially made as symbols of commitment, sacrifice, and family. When he returned home, we wanted those two rings customized into a single ring, which is why we brought them to Alexander Jewelers. Before any warranty was issued, Alexander Jewelers first appraised and evaluated both rings, confirmed their condition, and only after that appraisal issued a Diamond & Gemstone Warranty. They were enthusiastic about the rings, willingly took them on, and over the years welded, resized, and customized the rings in their shop. We also paid for additional services and enhancements whenever recommended. As part of the warranty, we were required to bring the rings in for six-month inspections, which explicitly included complimentary cleaning -- something we did faithfully for many years, including as recently as one month ago. The warranty and inspection booklet were personally issued and signed by the owners. The inspection record is signed by Jake Tekin, and the appraisal was prepared and signed by Raymond Tekin (GIA Graduate Diamonds). Jake himself cleaned the rings many times over the years and has seen our children grow up, which makes what happened next even more shocking. When we recently came in calmly and respectfully seeking clarification about why cleaning was suddenly being refused, Jake became rude and accusatory, claiming we were "yanking his arm," "being aggressive," and "making his staff uncomfortable." None of this was true. We were not yelling, not hostile, and were simply asking reasonable questions about a sudden policy change. He also stated that we "must have been given the warranty by accident," despite years of documented service and inspections. As a long-standing family in Rancho Cucamonga (over 25 years in the community, even before Victoria Gardens was built), being falsely characterized this way during a calm conversation was deeply upsetting. We believe in respect, accountability, and honoring long-standing relationships -- especially with families who have supported a business for a decade. What should have been a straightforward discussion about policy turned into false accusations and dismissal, instead of transparency and professionalism. After years of loyalty, paid services, and trust, this experience was devastating. We will never return, will never refer anyone, and strongly caution others -- especially long-time customers and military families -- to think carefully about whether this business truly stands behind the values it claims. This was a painful end to what we believed was a trusted relationship built on shared American values.

    He needs to refund us the total cost of this ring because it was him who damaged it!!read more

    My Jewelry Repair

    My Jewelry Repair

    3.1
    (61 reviews)

    My mother-in-law gave me a Mont Blanc 14K Meisterstuck Fountain Pen years ago. It is a beautiful…read morewriting instrument, but unfortunately, it has never worked. After her passing, I came across the pen, and wanted to see if I could get it serviced and working. I came across My Jewelry Repair and am grateful I found them! The simplicity of the process of shipping, repair and communication was beyond expectations. As it turned out, this very special pen only needed to be serviced and have the resin replaced. Now I have a working fountain pen, that easily fills with ink, that will always provide the fondest memory of my mother-in-law. Thank You!

    Juan, I appreciate your reply on Yelp and your restatement of policies on your website…read more You conveniently ignored or downplayed the customer service issues experienced and lazily attribute fault to your "customer portal" as though trying to double bill customers and not communicating things is a normal business practice. You restated yourself that it typically takes 1-2 weeks for work to be completed - so after a month and asking for an update with no communication - that's just normal business as usual as well. You're a company that deals with repair work of luxury goods- communication is key. It's a pen - I can manage without it. What I distrust is this experience of sending items and hundreds of dollars with no communication or updates after waiting over a month. I sent you 3 items - only 1 item were we waiting on a part. Did you communicate that the others could be returned? Would you have just held all the items for months until they were completed and not communicated anything? My attempt to speak to the manager or owner was an effort to still have hope in your company. You see, a person may not reflect the culture or brand - they could be having a bad day or are improperly trained. But leadership lives it and drives the culture. Your response just affirms - you are driving the culture and it's unfortunate. Oh, and this generous discount you mentioned - I believe it was $25 on an order that's 25x that amount. At that point it's not the money - it's your attitude and lack of accountability.

    TQ Jewelers - jewelry - Updated August 2026

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