So I never wrote a review before, but my guy Harry here earned one. I walked in with a 14k 8inch curb link bracelet to get shortened to 7.5 inch and a 14k 24inch rope chain looking to get repair. He checked out the rope chain and said there quite a few spots, 4 including the where the chain clips together. I Was told it would be a total of $175.00, or depending on the gold leftover, IF IT MATCHED THE SAME AMOUNT, then we would swap. I agreed so I left my stuff got a receipt, came back, a few days later to pick it up. I was in bit of a rush, saw the Bracelet was fine exactly what I asked for, perfect. Saw the chain fixed in one spot was thinking "dang maybe he's just not that great at fixing oh well the price wasn't that bad", looks like its you get what u pay for work", my my first time there. He then tells me the gold ended up matching the exact amount he was gonna charge me so I say cool thanks leave. Totally didn't get a receipt- my screw up, I'm in a hurry I leave. Go to work get home late, weigh my curb link bracelet which was at 33 grams, and is now at 26 grams. I thought, "woah That's a bit more than I expected, well let me check the chain". I see the chain and it's only fixed in 2 spots, and just looks like he tossed a bubble on it and pinched it together. (See pictures below) I thought he fixed the chain clip, but, it just needed to be bent back from what it looks like he did- nothing new was added instead he kept the extra clip that I DIY'D my self wich was also 14k from another chain. Sooo? Was that a fix? So I was thinking maybe a 3/4 grams would've been taken out, but 7 grams and the missing clip, and only 2 spots poorly fixed? I call the next day ask if I could go back get my gold and pay him for the work because I was TOLD that the gold matched THE EQUAL price he told me $175.00. Harry tells me "oh no I melted the gold, you should've told me in person" I tell him "I was expecting honesty when you said the price matched the gold you were not honest with me". He then tells me "well I have fees to pay to melt the gold so it's more than just 175.00 to melt it". Okay, well look at my chain sir here are the pictures below it's only fixed in 2 spots? There's still 2 other spots needing fixing and the spots you fixed look like you just put a bubble on the area and pinched it together? If the bracelet costed 40$ to be cut off and shortened and the rest was to fix the chain that didn't get fixed in all 4 places, with my clip taken off, then how does that equal my 7 grams of gold ? And my chain only went from 26 grams to 26.1 lol. Im was not rude. I was polite drove 45 minutes to go just to you. I'm not a wealthy person, I'm normal and save up because I do like nice things and will pay the extra or go the extra mile to get it done nicely and correctly. And I am a loyal costumer, but never will be for harry after this first time visit at HARRYS JEWELRY in RANCHO CUCAMONGA.
(What's circled red is the two different spots from two different angels that were "fixed" what's black is 3 other spots that didn't get touched at all )
Edit: Second review because now I'm actually upset Harry is out here straight lying. Sir to my first review I said I didn't mind the rope chain work because I just assumed you have terrible work and I was willing to still pay for that. Once arriving home my BRACELET was in fact scaled on 3 different scales. Weighing at 25.9grams when its original weight was 33 grams flat THEN, I realized my chain wasn't even fixed nicely and in only 2 areas when you stated there were multiple, so whatever I paid in gold equaled the work you did?? Did I just come up with these numbers out my ass?? Look at the pictures Harry. How do I just make this up? For shits a giggles? Do you think I enjoy making reviews? Or making a yelp just for you?? I was hoping for a honest jeweler. That being said I did have a clip TAKEN from my CHAIN we both saw it in person I even told you I added it myself. You said it in person "this clip doesn't belong to this chain". Also over the phone I said I'll gladly pay for the work but that I was told it was FAIR TRADE FOR THE GOLD, so that's why I did it! When in fact it was no where near. I'm not a dishonest person Harry do not make me out to be. If you charge 40$ to cut a bracelet, and 135 to fix a rope. Then look at my pictures and tell me why only 2 spots are fixed and I paid 7 grams in gold and my clip was TAKEN. And why was I told it was a fair trade. What did you do for me here that made this whole transaction fair?? Please explain the pictures Harry. Cuz 7 grams and a missing clip, for a simple bracelet cut is not it. Even if it was the weight you say "5.8gram". It still doesn't equal what you did for me. That alone is 300$ of gold value. So thanks for admitting that even tho it's still a lie. Thank you for your dishonesty. read more