Had watch battery replaced. Friendly, fast service. The price was very reasonable as well. Will be back with my others read more

They were unable to help me due to not having the parts, but they did recommend a stop near by that was able to adjust me. That is the sign of s a true professional. read more

I live this place, I live the employees, and the service , this is a true watch store and very knowledgeable staff, and they do repairs. They also have a nice preowned section if you are in the market for a good deal, very good value read more

We came to Watch Works to replace a watch band and battery, and we're really glad we did. Ara was incredibly kind and professional. He replaced the leather band, added an extra hole, and even moved the old buckle onto the new band, making the watch look great. After replacing the battery on the other watch, he entered the information into the system in case the battery doesn't last as expected. With the great service and convenient location, we'll definitely be bringing our watch needs to Watch Works from now on! read more

Friendly staff with great service. Showed up on a busy Saturday with two watches needing battery repair and a third watch needing a new strap. I was taken care of immediately and all three watches were finished within 40minutes. The prices are also very reasonable and I will be returning for my future watch needs. read more

Came in for a watch battery replacement and was warmly greeted by the owner. The service was quick, efficient, and reasonably priced. I'll definitely be returning. Great experience--support your local small businesses! read more

Easy to find location at Victoria Gardens. I called ahead to get a battery replaced for a watch, the price was cheaper than other places I had called and the guy was able to do it pretty fast when I showed up. Thank you! read more

I've purchased two watches here from Ari. The first was the Seiko Honda Cub limited edition; the second was the Seiko GMT (with the gold-colored bezel). Both deals were great, both watches are great, and Ari was very helpful. Enjoyed the purchasing experience and the conversation. read more

Watch Works - Honda Seiko Cub Commemorative - Watches Near Me - Rancho Cucamonga, California

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I was able to get my bracelet adjusted, they are quick and effective. I would recommend this place to anyone. read more

Watch Works - Removed links - Watches Near Me - Rancho Cucamonga, California

I came in 10 minutes before closing and was helped by Gua Hol. I wasn't rushed but actually met with friendliness and great knowledge on the watches. I was searching for a piece for my birthday. He was very patient and gave me background on each of the watches I was interested in. I ended up leaving with two pieces. Amazing shopping experience and definitely going to be a return customer. read more

Was super quick with the battery replacement of my watch, it was basically done by the time I finished looking around at their inventory. Super great price as well, was less than half the price compared to other nearby shops. read more

I have been buying watches here for years now, I mean I have probably spent over a grand here easily. Ara is an amazing watchmaker and knows everything from crystals to movements. In addition to his knowledge, Ara is a calm and collected gentleman. I have read the reviews here and the stories of yelling and screaming are completely false, I visit his shop at least twice a week and I have never once seen anyone in the shop get hostile EVER. This place is awesome and if you're looking for good quality watches and someone who knows what they are doing, GO HERE!! read more

Nice staff , I have been her multiple time last being Black Friday . Took in my husbands new Marvel anniversary watch for resizing and my own watch for a clasp repair . Reasonable prices and quick repair. read more

Extremely rude owner. Doesn't deserve any business. Kicked me out of the store for getting confused about the price and trying to ask for a deal. This business deserves to go bankrupt to free up space for actual good people. read more

Went in to receive a polish and it came out better then expected! I definitely will be going back to get more watches done. Ara did an amazing job on my watch and made it an easy transaction. He got it done in a timely manner and kept his word that would get it done on a certain day and he delivered. 10/10 recommend this spot read more

This guy thinks he invented the watch. Horriible customer service, limited knowledge and an attitude.

Brought in a watch to have some links taken out, they charged a fair price and took down information in case you needed to have it resized in the future. A pin later fell out of the watch and I brought it in and they fixed it free of charge. Great business and very fair and ethical! Would definitely recommend coming to Watch Works! read more

Last month I brought a watch to get a battery. It was about $14 with tax. Very fair price, other places I went to were not so fair...at ALL! Very friendly, fast service. I then brought 4 watches yesterday. One watch did not work, even with a new battery. The service tech said he cleaned the inside and it still didn't work. It's an old watch, possibly 30 years old. The tech was apologetic that he couldn't get it to work. But that's ok with me. Another watch was a Casio pathfinder, the solar kind. The tech informed me that I didn't need a battery for this Casio Pathfinder. Just needed sunlight, it has been sitting in a drawer for 5 years or more, since we all have smart phones, what's the use for a watch...LOL. This is a great place to get your watch fixed, new batteries, or purchase new watches. Fast, Honest and friendly service. I definitely will be back for any other watches needing batteries or cleaning. I do like the wood framed watches, have been thinking about that type of watches... read more

Watch Works - My favorite Casio Pathfinder watch - Watches Near Me - Rancho Cucamonga, California

My husband got a battery replaced for his watch and brought me there to adjust my Rolex watch. What a nice gentleman! His price was very reasonable and my watch was adjusted immediately. We were in and out in a matter of minutes. He was kind enough to input my information so if I lose the receipt (uh...of course I will), he'll have my info in the system. They guarantee their work for resizing etc... Just a polite and very nice gentleman. We will definitely be going to Watch Works for all our future watch needs! Oh, and thank you so much for your support of the military and veterans read more

We love watch works! The gentleman there is so nice and kind and always helps us with any issues we have. We've had watch batteries replaced, links added and watch tightened/cleaned. He always remembers us and prices are so good! read more

Best Watch Shop Service in SoCal. If you need it fixed, replaced or you want to modify a watch. The watch maker here is excellent. Great guy! Thank you, Ara!!! Great prices and he knows everyone in the area. Stop by and ask Ara, if he doesn't have it he will tell you where to get it. read more

Watch Works - New Mudmaster. - Watches Near Me - Rancho Cucamonga, California

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What an Epic experience!!! The customer service and personal attention to detail was outstanding! I recommend everyone to go to Watch Works! Excellent knowledge! Friendly, great customer service! This is my go to for watches, battery replacements, and anything I need with regards to watches! AMAZING!!!! Thank you for everything you do for us!!! You ROCK!!! I love my pink watch! God bless you and your loved ones! Janene read more

Came in on a whim to be day after going to several other watch stores closer to the beach in search of a specific watch. I browsed their selection which wasn't as big as other stores, but still they had some great pieces! I mentioned to Ara, the store manager, the watch I was looking for who then offered to make some calls, and check their main store in Mission Viejo when we went there next. I received a call later in the week informing me he had found the watch, a Hamilton Khaki Mechanical Field Bronze edition. He let me know it would be locked in his safe, and that I could come check it out whenever was convenient for me, no pressure. I came in to check it out, and we had a nice talk about different watch makers, manufacturers, and movements. Never once did I feel any pressure to purchase anything. The watch was more beautiful than it looked in pictures, and after he offered, without any haggling, a better price than any online I purchased the watch. I am very happy with my purchase and I cannot recommend doing business with Ara more. He is very kind, and is excited about helping his customers find what they are looking for. Ara, thank you again for helping me find my watch, and for going out of your way to help me! read more

I had new batteries installed, it was fast cheap prices and good service, what more can you ask for. I recommend.

Fast and friendly service with fair pricing. I would highly recommend to my friends and family. Considering it's in the mall and the convenient factor of being able to shop while we wait read more

Most amazing team. Took my Rolex in to fix a loose crown and sized it for nothing. They were awesome. Will be using them always.

Services is good with people that explain everything to me. Would you where you're happy with this store!!

Came to get batteries for 4 watches, and get the lenks removed on 2, I asked how much for the lenks to be removed and I was quoted $15,, I felt that was high, so I went around the corner and was quoted more, so I went back to this spot and told them to fix everything, the guy manager/owner explained to me how the warranty works for my batteries. They were very helpful. People get your batteries here. read more

Watch Works - Watch Display - Watches Near Me - Rancho Cucamonga, California

Came in to have my wife's Rolex resized. I was quoted a very fair price over the phone with a lifetime guarantee so that if she ever needed to resize again, they would do it at no additional cost. They had the best price in the area and at a very convenient location inside of Victoria Gardens. We came in and they took us in right away and got to work. The process was very quick and they did a great job without scratching or damaging the watch. All at a great price and great customer service. read more

Watch Works - Rolex bracelet resizing - Watches Near Me - Rancho Cucamonga, California

Previously I had a new Seiko resized at another Kiosk drive thru watch repairs that I went for years. One pin kept popping out of place leaving it in danger of flying off the wrist at any given time (such as falling out car window while doing 60). I brought back twice and got charged twice each time and the pin came right out in a few days. Last time, there was an attitude issue as well. Sensing that this 50 cents part is costing me a small fortune to keep it in working order. I decide to give them a try. Not only Was I not charged, but the guy behind the counter was pleasant. Guess I know where to spend my hard earned money now. read more

Watch Works - Seiko Turtle PADI edition. - Watches Near Me - Rancho Cucamonga, California

Fast and friendly. They added links to Movado watch in less that five minutes. Excellent prices. Will be back

This is my go-to spot for watch repairs--friendly and knowledgeable staff. I've been a patron of this shop for over a decade. I've had numerous batteries, watchbands, and crystal replace on several different watches: quick turnaround and reasonably priced repairs. I have also purchased a really unique wood watch. For either repair or purchase, I highly recommend Watch Works! read more

Great experience. The owner knows watches well. I stopped by to replace a battery on a vintage Gucci watch I recently purchased. He assessed it and even trained me on how to tie the watch strap properly. I had been having a hard time sizing it. Turns out me and the internet were doing it wrong!! I don't live local but would totally go back. read more

Watch Works - Properly strapped watch! - Watches Near Me - Rancho Cucamonga, California

I can't say enough good things about Watch Works. First interaction was for a Rolex Datejust to fit a vintage 60s dial and swap straps and the quality of the work blew me away. And obviously I returned and Just picked up a custom watch that Watch Works helped me to put together with a Valjoux 72 movement and authentic Swiss parts that I envisioned and it turned out better than I expected. With a collection ranging from 100+ yr old pocket watches, Japanese quartz and range of automatic Swiss watches I found my one stop place for my watch problems :) and services. If you're looking for an honest business, watch enthusiast and exceptional watchmaker skills, then check them out. read more

I had a terrible experience when I tried to return a watch that simply did not work properly. The owner was insulting from the moment I explained the problems I was having. The first thing he said to me was, "I am not going to give you your money back because this watch is beat up." I'd only had the watch for 8 days and it was in pristine condition! After 15 minutes of dealing with his insults, he finally agreed to give me a refund, but then as he processed the return, he kept insulting me! He said, "What kind of a person returns a watch after wearing it. I wish we had never sold it to you in the first place." Finally, I had to say, "Would you please stop insulting me? I don't see how this is helping is good for either of us." I could go on and on, sharing the terribly mean things he said, but it is too upsetting to recount. The original salesman was great. I loved the watch; it just didn't work properly. It broke my heart to return it. I write this to prevent others from being treated so rudely. read more

Amazing service! Got my watch sized here and it was done in a matter of minutes for an extremely reasonable price. Very professional and courteous. Thank you! read more

It has been a very long time since I received such superb service. To make a long story short, I purchased a Rolex from out of state, I already was nervous about my purchase due to the cost and the distance of the jeweler. Ara and his knowledgeable staff went ABOVE and BEYOND to not only help me but also educate me. They brought me piece of mind, gave me honest and reliable feedback. They did not take advantage of my lack of knowledge speaks volumes to the character of the team here. I had to go back multiple times due to issues that were from the seller and each time and each phone call they guided me with patience and sincere helpfulness. I absolutely guarantee that I will continue to bring any business I have to them and I would recommend them to anyone needing help with any watch related issues or concerns. Absolutely commendable in every sense read more

I have been going to this place for years. They are consistently changing up their merchandise and I've bought numerous time pieces here. But, the reason for the five stars is the owner. He's the real deal. He doesn't nickel and dime you for every little thing. He stands behind his products and services and is genuinely a great guy and business professional. I recommend this store to everyone who needs a battery or a new watch. read more

I first went to Fast-fix Jewelry at Victoria Gardens to get batteries for 3 watches. Their best quote was $39.95 per watch plus tax. I then went to Watch Works near the Yard House. 2 of the watches were $14.95 each and the third watch was $12.95. Out-the-door for $46.29 with tax, and with a 2 year warranty. BIG difference. Go to Watch Works!!! read more

I took my watch this repair shop on multiple occasions. The hands weren't keeping time with a digital read out the technician at the shop just reset it twice. I suggested the batteries were the problem I was informed by him that it was not he informed me that is possibly a solar cell and they could not do the repair. Knowing of another jeweler around the corner I took my watch to Fast Fix and the jeweler Ricky fixed it right away read more