Best care I could ever have expected for my Mom. She was in the Skilled Nursing section for a few…read moreweeks before she passed. Everyone was kind and the staff to resident ratio was superb.

My mother was at Franke Tobey Jones, first in an apartment, then assisted living and finally the…read morenursing home part of the facility. She enjoyed going for her daily walks participating in classes. She developed a deep friendship with one of the other residents. Staff were kind to her. The beginning of the tragic turmoil began during her transfer to the HCC. She was shocked. She was excluded from having any part in decision making for the HCC. When I took her to see her new room she sat down and cried, "Please don't let them put me here". I told the nurse, but they went forth with placing her in the HCC against her will. FTJ has a history of not disclosing that the nursing home (HCC) is far more restrictive and that the resident may not need this level of medical care. In the age bracket of my mother, residents are transferred to nursing homes, in order to access nursing home insurance. Through rapid transfer, isolation, immobility and restricting communication, my mother lost her level of functioning rapidly into the parameters of the insurance. The transfer to HCC, was over $10,000 per month. My mother was sent to live in a constricted small room along a dark hallway. When she looked out her windows she saw parked cars right in front of her room. After placement in the HCC, FTJ could then rent out the beautiful assisted living unit she had lived in with views of Mt. Rainier over the fountain. One of the administrators informed me that residents are often transferred before they need that level of care. A direct care provider told me how residents are placed with no contact with friends or family for two weeks. When I came to visit and support my mother two days after her move, I was told to leave immediately or they would call the 'authorities'. I asked to speak to the CEO, who was a compassionate man. I was told he was not available and I must leave. There was no consideration for our mother's needs for support from the family. She later told me she thought she would never get to see me again in her lifetime. Another staff member told me how residents are transferred and cry for a few days. She went on to say that staff give them lots of attention and gradually they adapt. After transferring from assisted living to the HCC I observed that residents were no longer looking up and engaging with others, like they did before. From my perspective the move against my mother's will, isolation, restraint to wheelchair is 'kidnapping'. I never would have believed before that FTJ would do this to her. My mother grieved, with her loss of freedom, choice and respect. She had been a social activist for equal rights of minorities in Tacoma and president of the YWCA. She trusted the medical system, as a professional in the field herself. How ironic that a citizen who fought for equal rights would have these taken from her when she became an elder. My mother had been promised with the move that she would get to eat with her friends. Never again. She was no longer allowed to get up and walk on her own with her walker. She was placed in a transport wheelchair, with footrests. My mother was restrained through taking away her means of mobility, unplugging her telephone, not allowing her to eat or visit with her friends in assisted living. My mother told me, "I am imprisoned. I have no more rights. I cannot speak at a deep level. I must be superficial in my conversation or they will confine me even more." "When I die I want you to be free. To go where you are loved and never have to come back". The new Nursing Supervisor, Jenny Dooley, RN, had been my mother's Nursing Care Coordinator from Sound Options. She put further restrictions in place. My mother could no longer eat with anyone from outside FTJ staff, including healthcare professionals specializing in this field. My mother wanted to go out with her sister to eat and go with myself to her beach cabin. This right was withdrawn, even with accommodations including adaptive equipment and care providers. As a retired ARNP, who was a rehabilitation disability specialist, it was so hard to simply stand back and watch it all happen. FTJ lacked the knowledge and provided unsafe behaviors in eating and drinking, toileting, transfers, and working collaboratively with family. When the struggle impaired my health I had to give up on trying to support my mother's duration of life. I needed to adapt her quality of life needs to simply visitation in her room, and never again to go visit family or even go to her own home. I even needed to get an attorney to quote the Washington state laws in order to be with my mother as much as SHE wanted 24/7 for her last month of life. FTJ had requested no more than 2 hours a day, which was devastating for my mother. FTJ forgets how one's life expectancy is significantly reduced when opportunity to be with loved ones is restricted. My mother felt trapped and at FTJ's mercy until she passed. Then she was free.

I reached out to Trish for advice when it was hard to know where to turn. She was extremely…read moregenerous with her time during a free consultation and had good ideas, then followed up with her suggestions in writing with no hard sell for her own services. She's very willing to talk even if you're not sure what you need.

I highly recommend Patricia Throop and ElderCare Consulting. She provides a truly valuable and…read moremuch needed service to anyone needing help with decisions and care for aging parents and other loved ones.

Trusting someone with a loved one is never easy, but cozy home care made it stress-free. Their…read morestaff was always punctual, well-trained, and respectful. We had consistent communication and zero issues. A+ service

From the owner: At Cozy Home Care, we provide compassionate, professional, and tailored home care services for…read moreelderly. Whether your loved one needs help with daily activities, memory care, or companionship, we’re here to ensure they feel safe, supported, and cared for—right at home. At Cozy Home Care, we believe that every aging seniors deserves the chance to thrive in the comfort of their own home. As a trusted home care agency, our mission is to provide compassionate, reliable, and personalized in-home care for seniors—because care should always feel like home.

The time was approaching when we were going to have to start looking for an adult living facility…read morewith the option of memory care for my mother in law. Two of her siblings had Alzheimer's before they passed, and we knew we needed to have a plan. We had no idea where to start. I remembered a friend who had recently gone through this with her mother. She quickly recommended I reach out to April. After spending an hour on a Saturday afternoon on the phone answering questions, April put together a plan. It was the middle of covid, but within a week she was able to find a local place that we could tour so that we could get an idea of what Adult and Assisted Living looked like. From there, she presented housing options that met our needs and finances. April was incredibly thorough, and went at our pace. The biggest thing I learned from the experience is that finding the right place is just the beginning. It is definitely a process, and what comes next is where April truly shines. She will literally hold your hand as you present this move idea to your loved one who may very well meet it with resistance. She also walks you through the steps of sorting and purging and all the things that come with moving an elderly parent. Where family members may get frustrated and impatient, April is sympathetic and understanding and right there to help. She is a wealth of knowledge and resources. In a nutshell, a move like this is not only stressful on the elderly parent, but the whole family who is involved. It is a huge decision with a lot of red tape. A third party like April helps navigate the process, and prevent unnecessary stress, misunderstandings and disagreements that can occur when families need to make these decisions together. She's an angel.

I can't thank April enough for all of her help and guidance! Our family's life turned upside down…read morewhen we learned that our "independent" loved one had dementia and could no longer care for themselves. After a couple of years navigating the government and state care assistance, hitting several dead ends, we were introduced to April and her company. April helped to turn our world around within a couple of months and our loved one is now safely living with round the clock care, our family is at peace! My Sincerest Gratitude to April Sage! Please reach out to April and her company if you find yourself in a situation with your loved one and need a direction to go or help to find the right care facility.

I've waited 18 months to post an honest review about the care my aging parent has received at…read morePinewoods AFH. I can say, without hesitation, we (children) could not have selected a better 24/7 assisted living facility after our father was medically required to be placed. Patrick is a registered nurse/owner with the HEART and the knowledge REQUIRED for the type of elderly care our father needed. I learned quickly that not all facilities are willing to do or are able to handle what is required to correct sundowning as well as other significant issues. Patrick and his staff have handled EVERY aspect of our father's care and comfort with compassion, dignity and respect. Patrick, personally, communicates with us and answers any questions we may have. There is so much more that impresses us about Pinewoods. We know that we have chosen the best place for him because he has told us how much better he feels, how happy he is there and that he will not be going anywhere else. Yes, Dad, we agree with you.

From the owner: Adult family home, elder care, dementia, mental health, caregiver, home careread more

My father-in-law became a resident at 97th Ave AFH after a fall and he was not able to live…read moreindependently any longer. 97th Ave AFH is such a blessing. They take care of the resident like they are family. I can drop by anytime of the day and the house is clean and always smelled of home cooking. I highly recommend them.

From the owner: Residential care facility that provides 24/7 care for clients who need assistance with activities…read moreof daily living such as bathing, dressing, grooming, meal preparation, laundry, housekeeping services and medication administration. The facility provides in house primary care provider, physical therapy, occupational therapy, speech therapy and wound care. The staff consists of registered nurse, nurse assistants and certified health care assistants. If your loved one needs a home like residential care facility with exceptional staff, make an appointment for a tour today!

We wanted to move my mom out of assisted living and back home for her final days. Husky got full…read moretime care set up in just a few days. Their caretakers were great, and mom was able to pass in her own home.

I reached out to Husky to help me through outpatient treatment for throat cancer. I needed…read moreassistance getting to and from daily chemo and radiation therapy sessions and help with chores of daily living. The agency's performance exceeded my expectations. Their caregivers always arrived on time and were excellent companions who helped me withstand the rigors of a very difficult treatment protocol. The agency's management staff was also very easy to work with. Services and charges were clearly explained and the scheduling office went above and beyond in accommodating the inevitable changes in my treatment plans. Should I require caregiver services again in the future, I will definitely turn to Husky. I have already recommended the agency to several friends who are seeking senior care help.

I am a hospice volunteer and have been in many facilities. Bonney Lake Comfort Care is at the top…read moreof the list! The home is always very clean, the residents are always happy, well taken care of -- great food - the staff truly care about each resident. Thank you!

When you arrive at this facility, you are greeted by the most professional and friendly…read moreowners/staff. It feels like home the minute you walk in. It is not an easy decision to make for your loved ones, however this facility will meet all your needs. Everyone here knows how to help your loved one and accommodate your family/friends who come to visit. This maybe the hardest decision we all have to make in life, however it's easy when you have such a great place to have your loved ones taken care of.

We found ourselves in a very urgent situation needing end of life care for my dad's girlfriend…read more Deborah answered my call on Thanksgiving and answered all of my questions! The day of scheduled move in became chaotic for me - medication pickups that were not available, etc. Deborah came to the rescue and had the chaos resolved - the weight that was lifted from me was immeasurable. I was able to focus my attention on my dad and his girlfriend, who passed that day before we were able to move her to Haven. I can not give enough positive feedback about Deborah's willingness to help us navigate a very difficult process and the extraordinary care and compassion she had for my family.

My dad is a resident at Haven in Allyn. It is the third…read morememory care facility he has been in due to difficult behaviors he has with his dementia. The staff has done an amazing job at working with him and his challenges and he is doing better now than anytime in the previous 2+ years. They have very friendly and capable employees that engage the residents with love and compassion. It is by far the best facility that my dad has been at and his behavioral problems have not been as severe as they were at the other memory care facilities due to diligence and hard work by the staff. Thank you Haven in Allyn. You're doing a great job!