I don't usually leave reviews, but the way this entire situation was handled has left me no choice.
I own a 2003 military Humvee with a 6.0 LS motor swap and needed custom exhaust work done. In the middle of June, I contacted Andrew at Swift's Garage after hearing they offered exhaust fabrication services. Andrew assured me he had experience with similar Humvees and that it wouldn't be an issue. He told me that if I had the vehicle delivered by July 1st, it could potentially be finished by July 3rd--perfect timing for me to enjoy it over the July 4th weekend.
Wanting to avoid any delays, I had the Humvee delivered on June 30th. I also left approximately $500 worth of new exhaust components in the vehicle, including tubing, a muffler, and a catalytic converter, so they would have everything they needed to get started.
Unfortunately, no work began that week--and while I understand that schedules shift, I was surprised and disappointed that no one reached out to communicate any delays or changes in the timeline. On July 7th, I called to check in and ask for an estimate. I spoke to Jason, who said they'd provide an estimate before starting the work.
On Friday, July 11th, I received a call saying that work had begun and that the job would be finished by the following Monday. This caught me off guard, as I had still not received any kind of estimate--just a call saying it was already underway.
That next Wednesday, I called again for an update and was told the work might be done by Friday. Wanting a clearer answer, I stopped by in person. When I brought up the original timeline Andrew had given me, Jason essentially called me a liar and denied that any such timeframe had been discussed. I found this both unprofessional and incredibly disrespectful. He then told me the truck might be finished sometime the following week.
Today, weeks later, I finally received a text from Jason saying the truck was done--along with a bill attached. No warning, no final call to discuss the cost or details. Just a text and a charge.
I chose this shop based on trust and their assurances, and I understand that things happen and delays occur. But the total lack of communication, disregard for timelines, and dismissive treatment from the staff made this a frustrating and disappointing experience. I expected professionalism--I got silence, excuses, and ultimately disrespect.
So why leave a review? Because the "quality" of work I received was completely unacceptable.
After all the delays, miscommunication, and dismissiveness, I hoped at the very least the work itself would be solid. Unfortunately, that wasn't the case. The exhaust system they installed was so poorly fabricated that I now have to have the entire thing redone. The welds were amateur at best--sloppy, inconsistent, and riddled with gaps. It was immediately clear this was not the work of someone experienced in custom exhaust fabrication.
To make matters worse the new parts I supplied--parts that totaled around $500--were misused and ruined in the process. What I received was not professional craftsmanship; it was rushed and careless work that should never have left the shop floor.
Originally, I was sent a bill for $1,500 in labor. That was shocking considering the lack of quality and the condition of the final product. Prior to arriving at the shop, I had been told the cost would be around $800. But once I saw the finished work in person, I refused to pay for something that was clearly substandard. After expressing my concerns, they told me they wouldn't charge me anything--but also insisted that I remove the truck from their property immediately.
That says everything you need to know.
This is not a shop that stands behind its work. This is not a team of professionals who take pride in craftsmanship or customer service. In my experience, this shop was untrustworthy, unprofessional, and ultimately, a waste of time and money.
Beware before trusting your vehicle with Swift's Garage. I regret doing so, and I wouldn't recommend them to anyone. read more