Located on Old Deerfield Road, I think Craftwood Lumber & Hardwood is a little hidden and forgotten…read moreand that's too bad. With everything that you would find at the other hardwood stores and big box stores, Craftwood has the edge on customer service. We were looking to replace a door and the staff was very experienced and knowledgeable about all aspects of doors -- composition, finishes, manufacturers, glass, hardware, etc -- and of course all of the other areas in the store, from paints to landscaping to plumbing and electrical, and more. The staff knew when to let us browse and could tell when we had questions and guided us through to purchasing.

Always helpful, always have what you need or can refer you where to find it. Their key service is…read morequick and their staff is always friendly.

Don't look for any help…read more I needed a couple of cuts on their panel saw and was told "we don't do that". I asked, "Any suggestions?". Response was "no". Big help guys!

Wow! Excellent service and friendly staff, Standard Lumber beat all expectations. Superior, grade…read moreA+ quality lumber that is cheaper than many of big box stores. I'm very happy with the product I received along with the professionalism of this place. Highly recommended for contractors and DIYs alike. Will be going back.

I used to frequent this Lowe's a lot before we moved a long time ago, but I have been going to the…read moreother home improvement stores because of the shorter distance from home.  This night, I was here looking at shower heads since we purchased a couple of them here about 10 years ago.  I also needed to purchase a couple of surge protectors, but did not know where to look in such a big store. A special shout out to their staff on the floor, Steven, who was very helpful and friendly.  Not only did he lead me to the area of surge protectors, he even helped me find exactly what I needed.  He was very knowledgeable. When I was trying to make a decision, he used his cell phone to go online to check on some more technical answers for me.  I told him that I would take some time and make a decision.  He assured me that he would be around for another 20 minutes should I need his help.  And it was 20 minutes to the store's closing time!  Some employees would try to avoid helping customers when it was so close to closing; so, I was truly appreciative of his service and professionalism. I ended up purchasing two surge protectors.  I will be back should I need more home improvement items in the future.

We purchased an outdoor light along with installation. Three weeks later the light stopped…read moreworking. After numerous phone calls an installer came out and told us the light was defective. We returned the light, BUT could NOT receive a refund on the $99 installation cost. We were told we had to purchase another light and have that one installed. In other words, there was no refund on the installation charge although the product purchased was defective. Please contact me about issuing a refund!

I have shopped at this store for most my life, Usually employees are very helpful and sweet. Today…read moreI went to return a few products that my elderly parents had and had not opened/used that they asked me. The manager Bill came over and in front of three young cashiers that he was training said, "what are you trying to do, empty out someone's garage." Without the cashier having even finished scanning the items to see if they could be returned he had made his decision/judgement. I find his comment disinhibited, judgemental, and quite unprofessional. In a day where people can more easily shop from amazon or home depot down the street; the ones that continue to come to your store out of loyalty you lose with nasty managers such as Bill.

We still go to this Ace because it is the one nearest us, but raised one star since my last review…read more-- each time we have gone back has been for something relatively small, but they do seem to really want to help you out. Because I was dumb I had to have locks rekeyed, and while it took quite some time, it was done accurately which for locks is the most important. They have always had multiple checkers available and I've almost never seen a line even on weekends! Kudos!

Everything is considered special order and will charge you 25% fee if you returned. I was…read moredisappointed when Lon told me that . I am not buying anything from him and Harry's co. anymore. They are very rude people Tony , John and specially Lon. They have attitudes

They were very helpful and accommodating. Delivery was affordable and the products were good.read more

I am a woman, and I shop at HD very often for my never-ending projects. This location is one of my…read morefavorite. Everyone here is super friendly and knowledgeable. Someone helped me cut lumber at 9:30pm (waaaay after regular hours) today. Cashier Miles was able to locate my credit card acc without the physical card. Nick was very nice and helped me load lumber on a truck. He even stapled red flag to mark the outhanging lumber part, so I won't be pulled over. I will shop here again. Thank you.

We stopped here on a Sunday morning. It was the perfect time to come. The staff was so helpful and…read moregave us great suggestions for gardening, putting up shelves and caulking in the bathroom. The store is clean and has great offerings!

Great selection of granite counter tops and at a great price and fast service. The installation was…read moredone correctly and on time, I would recommend them to everyone.

I have worked with Marble Emporium on many projects and have never been disappointed. They are true…read morestone experts and do a great job from the selection process thru installation. Highly recommend!