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    Lowe's Home Improvement

    2.2 (102 reviews)
    ModerateHardware Stores
    Open 6:00 am - 10:00 pm
    Updated 1 month ago

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    Lawn and garden stuff on sale right now
    Angela S.

    Wow, I'm really surprised by all the 1 star reviews, and that stinks for those who had those experiences. We stopped in today to pick up a few things for our house. Water sealer for our deck, fertilizer, and a deck heater. We also did a small amount of browsing. Like living through a pandemic isn't weirding our brains out enough, stop by this Lowe's, and you'll be greeted by a full collection of Christmas displays (mixed in with the grill section), and tons of artificial Christmas trees. What? What? The weirdest greeting ever. Like so weird. They were out of deck heaters...not surprising considering they are already in a December state of mind...but we picked up everything else we needed. The customer service was fantastic. We were asked at three different times if there was anything we needed help with. The garden section is a bit slim on flowers, but mums are just coming in. Everyone was in a mask and practicing proper social distancing. We were hesitant to head out to a hardware store on a Saturday, but it wasn't crowded at all. We went around 4pm.

    Here's one of their hard working workers busy texting or whatever but NOT helping me!
    Rick R.

    This place is hit or miss. Sometimes you can get help and other times you can walk in like you're invisible. Self checkout is a joke as there's more of a monitor there ensuring you don't steal anything I guess. Useless job. Um, monitor your employees, that's where most thefts occur. Duh. It's certainly quieter than Home Depot's so if you like that, come here. This place is convenient but a pretty typical big box store with staff that just gonthru the motions. Ok just returned to this store yesterday 3/11/18 because I needed a dishwasher and didn't want to go to Abt because I knew there'd be crowds. Boy was I wrong, stood in the appliance dept and 1 guy stood by his register just eyeing us not even making any acknowledgement or asking us if we needed help. I waited 10 min and I literally had to shout over and say "can you help us?". Then his help was useless coz he's says to us, "I can't tell u anything bout those dishwashers coz the guy who usually takes care of them comes in tomorrow at 8." Are you fcuking kidding me?! Then another appliance worker was actually sitting her fat arse with her earphones in place and she's texting on her phone! I don't think she was on break otherwise I don't think she'd be on the showroom floor. I don't get it? Why hire these useless disaffected lazy arses?! Went to Abt where I was bombarded with sales staff!

    "Brand new" roomba full of lint and dirt right out of the box.

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    3 months ago

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    14 days ago

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    6 years ago

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    2 years ago

    Richard is the best!! He is so gentle and sweet, he was helps us a lot to find the best vacuum for our home!

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    4 years ago

    Probably the worst customer service I've experienced. I understand why I go to Home Depot and Ace.

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    Page 1 of 3

    Ask the Community - Lowe's Home Improvement

    Review Highlights - Lowe's Home Improvement

    On a whim, I called Lowes at willow at Waukegan in northbrook .

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    People searched for Hardware Stores 4,025 times last month within 15 miles of this business.

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    The Home Depot - Storefront

    The Home Depot

    2.6(66 reviews)
    3.6 mi
    $$

    I was waiting for a train nearby and had some time to kill, so I decided I'd browse the garden…read moresection and see what plants they had. They're utilizing the parking lot here to expand the options which is good because the actual section itself is rather small. I wasn't actually planning to buy anything here but they had some really interesting options and I found a new pepper plant I had to grab. 5 bucks for a spicy bell pepper plant seems like a deal to me. Workers were friendly and helpful as well. They had some varieties of tomatoes I've never tried, so I might just be back for more.

    I don't know how many times I have been to Home Depot over the years. Whenever we need any home…read moreimprovement items, such as paint, furnace filters, light bulbs, outdoor light fixtures, plants... and most recently, picture hanging kits, I go to either this Home Depot (Deerfield) or the one in the Glen (Glenview). They are always early to carry seasonal merchandise. I saw lots of pumpkins and Fall decorations outside their store. Inside, there were Halloween stuff and even artificial Christmas trees and decorations already! It is always easy to find some staff for help. This time when I was leaving, a friendly male staff at the exit said "thank you" and "keep safe" to every departing customer. When I was in the parking lot, another staff walking my way said "have a nice day" to me. These little nice gestures made me happy.

    Photos
    The Home Depot - Storefront and nursery

    Storefront and nursery

    The Home Depot
    The Home Depot - Outside

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    Outside

    Lowe's Home Improvement - hardware - Updated May 2026

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