I was referred my Chat GPI- ya, weird but true Keith tried to get me in the next two days but couldn't so he had Mike come out. Great guy, knowledgeable, helpful with so many of my questions. Gave me great advice without charging me an arm and leg. With an older travel trailer, I am sure to use them again down the road. I truly couldn't have asked for a better visit read more

We had talked to Johnnie Walker about work on our motorhome. They quoted us a price but their schedule was full for the time we needed it and gave the phone number of a couple mobile RV repairs in town. The phone number of Lannie was one. The small logo of General Quality RV Repair was inserted into an invoice he sent us even tho' the invoice appeared to be from him. We totally were not comfortable entrusting Lannie to do the work. We have used mobile repair people numerous times in the past when travelling and most are honest and fair. We did not feel that way in this case. Lannie quoted us almost double the retail price for the parts even though they were available on Amazon for almost half. The invoice he provided was payable to him even though he had inserted a small logo from General Quality RV on it and we were not comfortable with that. We understand having RV places of business do furnish parts but normally you pay retail and not an exoribitant price. Even the price quoted by Johnnie Walker was less than General Quality and not just for the parts but their's also included the labor. We declined because in our opinion we felt we were being scammed. Lannie then contacted a business in town he said we could pay. Everything may have been totally above board but we were just not comfortable working with him. read more

DO NOT USE THIS COMPANY UNDER ANY CIRCUMSTANCES! Unprofessional rude behavior. He burned brand new inverter and claimed it was not powered up, that he just tried to test it. I'm not a professional electrician but do need to be to understand that if inverter was not powered on, then it's probably could not be burned out by testing it;) he refused to answer any questions, he left a mess of wires and said that I have to label it for the future. STAY AWAY FROM THIS COMPANY!!! read more

General Quality RV Repair - No labels at all. This is brand new build up. I'm not able to open or close the service door. - RV Repair Near Me

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Was very quick to respond. Very helpfull. Propane line broke. Was able to get a custom one made within an hour. Remove the broken line, and change it for the new one. All of it for below 500.00, including labor and on the field repair. Thank you Keith read more

My old tiffin RV class A had a gene prob..the owner Keith an Army war veteran and his assistant fixed my failing generator..they knew by experience what was wrong..you get what you pay for.they are excellent..better than most mobile RV repair people..I recommend highly for anyone having RV issues. read more

Keith came out right away when I was having an issue with my tanks...they dropped the underbelly and found plastic parts from the dealer in the pipe. They cleared them out and got things working. Keith did text me the next day to make sure thing we're going well which was nice... Why not 5 stars??? I sent him a text a week ago saying I'm having a problem with the valve and to date I've not received a response back. I'm going to have to call someone else and have them come out and check my tanks...Keith is a nice guy but now I have to pay another person to come out and check the same thing I paid him to fix. I'm not saying I don't recommend this company, try it and leave your own review, I just can't give him 5 stars... read more

I put my awning out so my 150# would go out in the rain. I tried to retract it but it wasn't windy at the time so left it out. Then we had crazy wind and it took the awning off the arms. Had to call someone to have it cut off. It was definitely after hours but not super late (7:00pm ish). Received a cost of $300 for someone to come out. Keith arrived, took care of the awning then told me charge was $400 because he had to come out personally. Why is that my problem? Would recommend any other company but this company. read more

On about September 23, 2019, we were staying at the Oasis RV Resort in Las Vegas. Our Dometic refrigerator stopped working. Of the 3 lights for temperature setting, the right 2 were blinking.( I later learned this code means there is a the thermal switch or thermal fuse has blown.) I was charged for a service call and for a diagnosis. Keith told me it was the control module and he did not have one in supply. I ordered one and went home to Colorado and installed it. Same problem. Turns out there is an "in-line" thermal fuse on the wire that goes from the module to the thermal fuse, that was blown. I wasted $243.00 buying a module. The fuse is $58.00. I called General Quality to talk to Keith about this and he has not called me back. I, at least want him to be aware of the little fuse covered by plastic tube and fastened to frame of refer. read more

General Quality RV Repair - RV Repair Near Me

We are traveling thru Vegas, and on the go! We were having trouble with the fridge in our Rv, and mike took the time to help us trouble shoot all the problems that could be wrong with it! He spent almost an hour on the phone with us as we sent him pictures of all the different parts, and walked us Thru what to do for free instead of coming down and doing it himself, and charging us the service fee plus on call fee to come to us! All other places that we tried to call had a waiting list of almost a month!! Mike was very nice, and extremely helpful on the phone! Thanks mike! read more

Called two other mobile RV repair businesses in Clark County; one never returned the calls, the other returned the initial calls but after giving us a quote they never followed up when we were ready for work to be done. Keith at GQ Mobile RV Repair answered the phone quickly, gave us a quote and scheduled right away. He was here the next day and replaced my microwave/convection oven quickly and professionally. On time, on price, and on top of that he was very helpful with questions we had about our RV. When I'm in Vegas he'll be my only choice for RV repairs. read more

Service provided was very professional and courteous. The estimates were accurate and reasonable. Definitely recommend.

Had my RV at the base Famcamp and just got in dripping hydraulic fluid. Played with it, couldn't find it and called these guys. They were up front on the phone, told me they didn't do warranties and other shops did​ tell​ me their prices. I checked around and called him back. He was here within half an hour and took him one minute under the coach and he told me what it was. As he worked he came and told me everything​ he was doing and why, gave me options and had it fixed quickly. He had to leave and get two hoses made but very impressive. Fast, thorough and I highly recommend. Great guy! read more

Called and talked with Keith and he said he could be out in a couple hours. Both my 5th wheel rv ac's went out, Keith came out and acted like he was going to go on the roof put his ladder up, but then went inside to check both units out, he looked up into units and said they are not dirty, but both needed to be replaced, quoted the bedroom unit at 1800.00 and living room , if I got off amazon and he would install for 400.00. Keith never went up on roof to look at compressors, etc. folded up his ladder and charged me 300.00 for the service call, I'm still without any ac's and Las vegas heat is just starting up. I may not know everything about rv ac's but he should have at least looked at the units on top to check for blockage of screens. I would not recommend this company. read more

Wow. When the chips were down these guys got me on the road. They are clever, resourceful and did a great job for me when I really needed to be on the road. They are knowledgeable and straight shooters. What they know about RVs is just amazing read more

fast service, anyone coming to vegas with rv i highly recommend. will not charge alot unlike most mechanics

I Hate The Heat! My automatic electrical transfer switch went out. At the time I had no idea what happened and why my generator would not put any power out. Though my generator was experiencing overheating shutoff issues my transfer switch went bad not allowing for the power from the generator to power my RV. Which meant no AC while driving through death valley while it was 127 degrees. I was able to find Keith of general quality RV repair. He seemed to be a good honest person and relatively quickly found the issue. He was able to locate an acceptable new replacement part within an hour and had it installed within 2 hours after his arrival. $900 later $600 for the part, he seems to have fixed the issue. Support your local independent business and a veteran. read more

Tech diagnosed my RV had a bad step motor. Told me he would order the part and put it in the next day. The next day I asked for a time frame from the tech and he could not give me one so I wasted half my day waiting. When he did come out he had the wrong part. I paid over $200.00 and still didn't get the problem fixed. read more

My water heater was leaking. Called, made arraignments for tech to show up. He NEVER showed. I waited the entire day with hollow promises/phone calls "he's on his way". Called again and Harry (assumed he was Mgr/owner) came out after he informed me "$85 trip charge (to show up) and 1 he labor". Problem is he never did anything except get out his flashlight and confirm what I already knew. My original plan was to buy a new tank & rebuild it. Harry was convinced the 'proper', and more cost efficient way, was to replace the entire unit. He then called a supplier and quoted me $1300 for the repair. He then had some sort of 'discusion' (for about 5-7 mins) with his wife/girlfriend. Came back in used the flashlight and again said "yup, water heater needs replaced". I already knew this. 1 1/2- 2 hrs to replace. Now here comes the rub. After doing NOTHING ,he wants to charge me for 2 more hrs and consider the 1st hour 'show up fee?' PLUS he illegally upcharge me $8 for using a credit card. DON'T BE FOOLED BY THESE GUYS! read more

Very Professional, Knowledgable, Accommodating, and Keith did an amazing job fixing all the issues we had. The Customer Service doesn't get any better than that. Thank You Keith! read more

I made a short trip to Vegas to visit family and catch a show. The day I arrived at Circus Circus RV Park I did what I always do, prepared to set my levelers. But they would not extend and I got an error on the front driver side. This happened once before and I knew it was a fairly easy fix, but I didn't have the tools to do it. I was reluctant to call someone because the last time this happened I had a very, very bad experience, followed by a good experience. I took the plunge and called Keith. He was available to come out the next morning. He showed up on time and had the problem fixed within 15 minutes. He knew exactly what to do and charged me exactly what he said he would charge. Such a relief on so many levels. We spent the rest of the day enjoying the snow showers! read more

If you want your RV repaired please call Keith at GQ RvRepair. He did return my call and came out and gave me a guote and I hired him right then.. He was very honest and good at his job. Thanks Keith for a job well done.. James Collins from Tampa Fl.. read more