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    Trailer Tech

    3.5 (15 reviews)
    Open 8:00 am - 5:00 pm

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    3 years ago

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    4 years ago

    Lots of parts, but the guy helping me needed some customer service training... guess there's no app.. for it

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    11 years ago

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    10 years ago

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    13 years ago

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    9 years ago

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    13 years ago

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    14 years ago

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    12 years ago

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    13 years ago

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    9 years ago

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    11 years ago

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    10 years ago

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    8 years ago

    Charged me a 15% restocking fee when returning an item that wouldn't work. Don't buy from this company.

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    8 years ago

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    Ask the Community - Trailer Tech

    Review Highlights - Trailer Tech

    Was having issues with another shop in town about a hitch for my truck, stopped in here to ask a few questions.

    Mentioned in 2 reviews

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    National Indoor RV Centers - Las Vegas - Lift on outside of coach

    National Indoor RV Centers - Las Vegas

    (127 reviews)

    Upgrading to 4-stars since I still haven't had actual service. My initial 1-star was based on a…read morelack of response to a service request. Here's the update: Service manager Jase reached out to apologize for the failed communication. He said there's been a few changes and they have addressed and are continuing to address the service communications. I understand these things happen with employees and sometimes management might not be aware, so kudos to NIRVC Las Vegas to being open about the disconnect and their desire to improve. I feel much better. I'd love to upgrade to 5-stars on my next update when I have an opportunity to use the actual services for maintenance and repair.

    I would like to acknowledge two exemplary NIRVC employees: Sarah West and Austerberto Torres…read more Sarah was very proactive in addressing a recall issue and another service requirement for my vehicle. Prior to her involvement, I was not receiving any communications from the assigned service advisor. Sarah was able to get things back in track, communicating with me to get the work scheduled and completed. She also followed up to my inquiries in a timely fashion and reached out to ensure I was satisfied with the end product. Truly grateful for her involvement, outstanding customer service and professionalism. Cannot wait to work with her again! Austerberto is the "gold standard" as it relates to customer service. Austerberto helped me with an issue with my vehicle as my battery was unexpectedly discharging for reasons unknown. He immediately identified the issue and recommended a solution. Please keep in mind, he works in Valet Services (the Manager), and is not a Service Advisor. However, in speaking with others, these type of actions are common as he always goes above and beyond to help customers. Austerberto naturally exudes positivity and professionalism, creating an atmosphere of comfort and trust for NIRVC clientele. He is a "shining star and leader" at NIRVC who appears to manages his area of responsibility very well and truly has the "pulse of the customer."

    Johnnie Walker RV - Our new 13bh

    Johnnie Walker RV

    (220 reviews)

    Eastside

    We had known for years that we wanted to buy our next camper from Johnnie Walker after hearing so…read moremany amazing experiences from others--and they absolutely lived up to the hype! Ashley in sales went above and beyond, keeping us in mind and sending countless options until we found the perfect trailer that checked every single box. On the day of purchase, Joe made the entire process seamless! The whole Johnnie Walker team was incredibly helpful, friendly, and accommodating from start to finish. Levy gave us a thorough, hands-on walkthrough of everything, which made us feel completely confident and ready to go. We even had the opportunity to stay overnight on-site in our camper, which was such a great experience! We've since taken our first camping trip and loved every single minute in our new travel trailer. We couldn't be happier!

    We purchased a brand new Windsport from this dealer in 2020. We took it on a cross country trip…read moreand discovered this brand new RV had a broken generator, a broken bunk system, the outdoor fridge was broken, 7 other minor things reported, and there was a demon in the furnace that when we turned it on, would stay on until everyone in the RV perished from heat exhaustion. We took it back to get all of these things repaired on our brand new RV. Not once, not twice, three times. Every single time they kept our RV for months then returned it with nothing fixed. I can not tell you the frustration of being in the middle of no where in the middle of the night to find out your furnace is broken for the fourth time, and then have to endure sitting in 95 degree temps in the middle of the winter all night long- for the FOURTH time. We tried to take it back a forth time and despite it being under warranty the first three times we reported these issues, they claim it's no longer under warranty and we must pay them to take it back and attempt to fix it for the forth time. We will not be purchasing from this RV center again and do not recommend purchasing through them, or using their service center. **Edited for response update** Nevada Lemon Law Nevada's Lemon Law (NRS Chapter 597) covers you if: The defect was reported during the warranty period The dealer made 3 or more repair attempts for the same issue without fixing it, OR The vehicle was out of service for 30+ cumulative days for repairs We experienced all three qualifications. We should have just returned this thing, we only asked they fix the issues we reported multiple times, and they are still fighting with us on this. You all have your answers here. If you are also a victim of this company contact the Nevada Attorney General's Consumer Protection Division at 702-486-3132.

    Trailer Tech - rv_dealers - Updated June 2026

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