I cannot say enough positive things about this dental office! Right off the bat, the ladies at the…read morefront desk are incredibly nice and welcoming. There is a full coffee bar and your order gets taken before your appointment so your drink is ready right when you leave. The hygienist, Nikki, was the most sweet and caring person and made my first appointment incredible. She was very kind and explained the entire process to me, what she saw on the monitor, and why the treatment plan was recommended with opportunity for me to change if I wanted to. Dr.Derek was very nice as well and both were sensitive about my oral history as well as genuine with how we will move forward. This office puts every other dentist I've ever had to shame because Dr.C's office has the most competent and knowledgeable crew you will find in Washington. They even have products on hand you can buy like xylitol paste which saves a trip to the store. I'm excited for my next appointment!

Great care, staff is experienced . And they care about the patients. Non judgements about quality…read moreof teeth

Just moved to the area and needed a new dentist. This dental office is great! Carli was my…read morehygienist and did a great job explaining everything and being really thorough with my cleaning. 10/10 recommend.

The woman I had to deal with here was very rude and unprofessional. She was mad at me for not…read morebringing my records (um, no one told me to bring them!). She was asking personal medical questions in the lobby, not caring about patient privacy at all. When she finally brought me back into a room, she kept trying to ghost me with false information, in hopes of getting me to buy something that would not have benefited me (but would have benefited her, I'm sure!) She cared only about upselling a product, not caring that she was wasting my time, my money, and my insurance's money! I was glad to walk out of that meeting! Make sure you actually need what they are trying to sell you. Don't just take their word for it. (Even my regular dentist stated it wouldn't work for me).

I can't recommend Dr Lopez enough! He went above and beyond to help my child during a weekend…read moredental emergency! He responded quickly, made us feel at ease, and provided exceptional care with kindness and compassion. Im so so grateful for his professionalism and dedication. Thank you for being there when we needed you most!

i had had all 4 wisdom teeth removed at a dentist out of state. when i returned to spokane i was…read morestill in extreme pain, but it was a saturday. panicking, i found Summit and gave them a call. it was 10pm on a saturday night, i was expecting to have to leave a message... but Dr. Lopez called me back on his personal cell (at 10pm on a saturday!!) and had me come in the next day. i had two infected dry sockets and Dr. Lopez fixed me up, gave me proper medication and thorough instructions that i had not received at the other dentist. i have pretty extreme dental anxiety, but he explained everything to me and even played my favorite music to help calm me. to go out of his way to help me and open the office on his days off, for someone who isn't even a patient of his, is something i've never seen before. im so grateful i found Summit! highly recommend!!

Nothing but the best. Had a crown installed today. Same day service. Dr. LaRose and Amanda were…read morewonderful. I had #9 replaced; could have left looking like Alfred Newman. They completed the crown installaton right away. Now I look like Dustin Hoffman, or at least some people say that!. Not sure if that's a good thing. What is good, no!, GREAT, is the care, completence and considertion I receive each time I visit the practice. Highly recommend without hesitation.

I have been going to kootenai family dental for a few years now and I am not sure what took me so…read morelong to tell everyone how wonderful they are. I knew after my visit this morning though that I had to. I wish I knew my hygienists name but I was very overwhelmed when I left that I forgot to ask. I have been going through a lot and this came up when updating my medical history. They were so thoughtful and kind to me and went out of their way to make me feel calm and comfortable. I've never felt relaxed at the dentist and this visit was the spa experience I needed! Forever grateful for this place and it's wonderful team of caring professionals!

On the surface this dentist looks amazing. The staff always has been. But don't miss appointments…read more(fair enough).. the missed appt fee doubled to $100. And if two of your fillings fall out within a year or two.. they'll cover them. But only if you buy a $biteguard. They have so many 5 star reviews! But also have amazing rewards (bribes) for writing them... for what that's worth.. Where's this coming from? I have a huge gap in between my teeth! The gap was filled by my family dentist when I was 16. 20+ years later it broke. Bummer.. it looks terrible. At the same time, a filling in the back from Dynamic fell out when I was eating something.. and is painful. After waiting two weeks for an appointment, primarily to fix the gap. I'm told by dentist he won't do it.... He won't use the same process and material my family dentist used 20 years ago.... Because it will break. I of course need a $Crown. Unfortunately with a new baby at home and a remodel over budget my finances are directed elsewhere. So crown isn't an option... how about fixing your customers smile temporarily? Not an option . ... mouth numbed for no reason at this point Im told he won't help me. He won't do it. I say you're wasting my time.. Dentist walks out the room. No explanation. No acknowledgement that you literally are wasting my time... to me, extremely unprofessional. If I were to guess.. the margin just isn't high enough. Fair enough. But to top it off they refer me to Aspen Dental.. because their "standard of care" may be more in line with what I need. lol whoa. a quick check online shows aspen with 1.3 / 5 stars with 40 reviews... I'll pass thanks though. It's rare to fill the need to write something like this.. but that was crazy. Typing this as I wait for my same day appointment at another highly rated dentist who apparently is happy to help when people are in need. For some.. this dentist may be great. There's a lot of flash. I'm sure if there's a response to this, it will be my fault in some way. Not taking care of my teeth.. etc. But that's part of being a dentist I'm sure. The primary purpose is to serve the people in your neighborhood. To only have the most expense solutions available is pretty .. f'd. And really.. I just need some fillings. I'm looking forward to finding a good old fashioned dentist again . Repeat-- the staff here is always super friendly and great at what they do!

At first i thought Kyle was great. He seemed very friendly and personable. He took photos of my…read moreteeth and explained the work that needed to be done. He did a crown for me, and my teeth were hurting. I explained it to him. He became angry and defensive, and said his work was "perfect." I guarantee you; it didn't feel perfect. I went to another dentist. He looked at it and said, "I dont want to throw anybody under the bus, but this is definitely not perfect work." The crown was installed and my teeth still hurt. In fact my are worse than they were before Kyle did his "work." I will need to have my new dentist redo the crown. From what I've seen and experienced, I think Kyle lacks the skills to be called a high quality dentist. Perhaps he kind find a high-quality dentist to mentor him.

Doctor Startin is the most knowledgeable and most gentle dentist I've ever been to, and I've been…read moreto many, many dentists, having had bad experiences with all. I love how he explains things thoroughly, and even when he is in the process of doing something, explains how it is going and how it turned out. If you have 100 questions, he will sit in the chair next to you and answer every one of them. I love him! He seems to absolutely care about people. His dental assistant Sandy is also very amazing, upbeat, and seems to be genuinely caring and loves what she does! And after asking her a few questions, I discerned that she keeps up with all of the latest treatments. I did a lot of research before I went to Northview dental and they had excellent ratings and I can see why. They use the most current technology which I really appreciate since I'm 72 years old and I have seen the progress in the dental field and I am so happy that it is not like it used to be!!!

My boyfriend and I just moved to Spokane and we could not have chosen a better dentist! The…read morekindness and professionalism of every member of the staff was so incredible and we could not be more thankful. We both have a lot of dental anxiety and we'd like to give Rachel a huge thank you for all the help she provided. Every single concern no matter how small was addressed with care and compassion. If you're looking for a place with incredible admin staff, wonderful hygienists, and caring dentists this is the place to go. Highly recommend for those who may be nervous to take the jump for their dental health, even if it's been a while!

I'm always at ease when I enter this center. Debbie is always greeting me with a smile on her face…read more The hygentist is caring. Dr. Coyner listens to my concerns & takes care of my needs. Great place for dental care!

Excellent dentist. Never had a bad experience or met anyone Rude and Iv'e been going there for over…read more20 years

3 Issues: 1)…read moreINCOMPETENCE 2) INCONSISTENCY 3) UNPROFESSIONAL 4) UNREALISTIC I was specifically making an appointment for veneers & a treatment plan. The front desk receptionist / scheduler scheduled me a veneer specialist. In fact, I SPECIFICALLY was CLEAR w/the office that I needed a veneer SPECIALIST. She confirmed this. My Appointment was scheduled for Wed Feb 11, 2026 at 12p PST. Ogdan calls me at 10am (Waking me up because I have medical insomnia since My Military Service) and states "Hello, this is Jennifer at Orban Dental. I am reaching out to you because you are scheduled today at 12pm to discuss veneers. Our front office put you with a provider that does not regularly do veneers, but we do have an opening a little earlier at 10:40am with the doctor that does cosmetic cases. Would that earlier time work for you? -Orban Family Dental -Orban Family Dental" My Thoughts: The Receptionist / Scheduler 100% knew I needed to see someone SPECIFICALLY for Veneers AND I double-checked w/this front desk lady, and yet this office is contradicting themselves & claiming the OPPOSITE (This is a RED FLAG!). I asked if they could get me in with another specialist (Since they got it totally wrong even though I DOUBLE-CHECKED after they initially scheduled me with a specialist), and she said not until the 17th, which is nearly a week from now. Again, 1) The office lady ORIGINALLY scheduled me a veneer specialist AND 2) I specifically DOUBLE-CHECKED that the individual they scheduled me with was a veneer specialist. THEN, to make matters, worse they send me a random *LAST-MINUTE* text to cancel My Appointment without My Authorization! SAME-DAY they wrote: "We have been unable to reach you, so we are canceling your appt for now. -Orban Family Dental" So because I had not immediately responded to their text, they are randomly canceling My Appointment?! I had cleared My Calendar to be able to MAKE it to their Appointment! I had it scheduled for over a week / well in-ADVANCE! I explained all of this to them and she suggested that I come in in 30 minutes at "10:40am" (Note: I was in bed (Due to insomnia from the Military Service) when she wrote me all of this sleeping - her message actually woke me up), and when I agreed to, she unrealistically said, "Prior to your appointment, Please complete your new patient forms here: https://mdnt.io/e/qntWX55yE0 If you would rather complete your forms in the office, arrive 15 minutes prior to your scheduled time. -Orban Family Dental" I said, "Canceling my appointment and then offering a last-minute appointment and expecting me to fill out all this paperwork at the very last minute?? Totally unrealistic. God bless you guys good luck." You cannot POSSIBLY expect someone to get this done when you cancel / change all of this last minute and are giving them literally only 30 minutes to get from their home to your appointment while they are still in BED! I hadn't even brushed My Teeth yet. She just cancelled & rescheduled last minute and then unrealistically expected me to fill out all of this paperwork, as well?! It physically can NOT be done! VERY UNREALISTIC. So: 1) INCOMPETENCE 2) INCONSISTENCY 3) UNPROFESSIONAL 4) UNREALISTIC 0-STAR

I had a very positive experience here. The staff is kind, respectful, and empathetic. In short,…read morethey treated me like a person. I would recommend the care and quality they put into their patients.