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    Generator Guys

    1.0 (1 review)
    Closed 7:00 am - 7:00 pm

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    Services - Generator Guys

    Electric inspection

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    7 months ago

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    Generator Supercenter

    Generator Supercenter

    2.5
    (290 reviews)

    We are extremely satisfied with Generator Super Center. Today's annual maintenance was teriffic!…read more did everything including the clean up of the generator. Air fliter changed, oil and filter changed, air filter changed, spark plugs changed, He was very knowledgeable and informative. We love the security of having a generator! Thanks CJ, it was a pleasure meeting you.

    In August 2025, I signed a contract with Generator Supercenter in Homewood, Alabama and paid the…read morerequired $4,350 deposit. After the payment was collected, all communication stopped. Despite multiple attempts to contact the company, I received no meaningful response or progress on the project. During my efforts to resolve the issue, I discovered that this was not an isolated incident. I became aware of more than 30 other homeowners who reported experiencing similar situations with this location. I escalated the matter to the parent company in Tomball, Texas. Initially, they acknowledged the situation and indicated they would honor or address my deposit. However, after several weeks of communication, they stopped responding entirely, and I have not received any resolution. As of May 2026, nearly nine months later, I do not have a generator, and my deposit has not been recovered. I also contacted Generac, the equipment manufacturer, to seek assistance. They stated they were unable to intervene in disputes with independent dealers and did not offer a path toward resolution. This has been a very costly and frustrating experience. I strongly encourage others to fully vet both the dealer and the contract terms before making any upfront payment.

    Generator Guys - generatorinstallrepair - Updated August 2026

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