This was my first visit to this location where I saw specific Customer Service people stationed…read morethroughout the store. Ms Corita was beyond kind and knowledgeable about the entire store. She walked my friends and me through several sections of the store to ensure that we found exactly what we were looking for. Ms Corita was personable and funny. But Mr Richard at the Customer Service Desk was beyond rule and unprofessional. We were shocked and a little bit of shopping excited dimmed after our encounter with him. He should not represent Macy's while interacting with customers. We were not deterred. Unfortunately we spent tons of time and money on three floors. We'll be back and we'll search for Ms Corita because she was outstanding! #HappyShopping

Macy's has been crap; it's no wonder stores are closing. A…read moreyear ago, I had some girl who probably BARELY passed getting a GED and worked in ESTEE LAUDER in MANHASSET be rude about how I look when she was xyz. On Memorial Day, I bought a white closed and shelves. False advertising: They did not state that the company is CHINESE and called Homsee. THREE MEN could not put together the furniture. I spent almost all day calling UPS and Macy's yesterday. My bank gave me a credit but I may lose it if I can't get this out of my home and back to Macy's. Who knows if I will be told to pay a lot. From an email to Macy's Customer Service: I spent all day on the phone with UPS and Macy's. I am closing all Macy's cards. UPS now says it is freight. The freight service does not honor the tracking. Macy's said they called to schedule a pickup so I wouldn't pay. UPS said they didn't call. What am I supposed to do? I want someone to come Saturday morning, call when they are here, come to the apartment, and get these packages out of my apartment. Please advise what am I supposed to do.

Levi's is a historic brand and this store has been here years. Today was the perfect temperature to…read morewear my soft black Levi's jacket. It has a velvet feel to the material. The photos don't really show the deep black color of the fabric. This jacket has all the pockets I love and definitely my favorite style. I wish it was jacket weather all year long. I've worn Levi's brand jeans and jackets since the 1950's as a child. If you're in the neighborhood check out this Levi's store. Their clothes last years! Is this the kind of review you're talking about Coach??

Too expensive for me. But the variety of clothing was great and the staff was nice and helpful and…read morethe store setup was well done.

wasn't very busy when i went the staff there are not the…read morenicest also you have to check literally everything at the door except a small bag

This place is pretty hidden. They make you check literally everything before going in the room with…read morethe clothes. Don't go right before closing -- they are very strict about not trying anything on close to closing time and making sure everyone looks like they'll be done. I went to the Ramy Brook sale and was impressed with the selection and prices. It's definitely hit or miss so good to follow the Instagram and keep tabs on which brands are going and the price lists

Since AO charges $10 for mailed return, I went to this store instead that's close to my work. The…read morestore is very nice, has some wonderful clothing. But not as versatile as their website that has far more items and products on sale. I was greeted by a very friendly associate. She proceeded my return within a minute. I walked around the door little bit. They have some lovely fitting room. This a good store for people to see and try AO's amazing designs and clothes.

I shopped with my daughter in the Highland Park; Dallas, Texas location when I was visiting her…read morefrom out of town. When we were in the store we had very good service. We made a significant purchase. ($3.000) The very next day many of the items purchased went on sale. I was notified of the sale via emails direct from Alice & Olivia. Sadly, I left town and could not assist with the adjustment. I asked my daughter to return to the store for an adjustment since it was less than 12 hours since our initial purchase. She went to the store for an adjustment with her receipt. The store manager, Danni gave my daughter the run around regarding her adjustment. She was told she needed the receipt and the clothing. My daughter had to return to the store again with the receipt and clothing in hand the next day. Danni gave her the run around again. She did not want to honor the adjustment but finally did. I had to call and speak with Danni on the phone to make this happen. Danni said she was following store policy. I googled the store adjustment policy and it lists a 7 day adjustment policy. The adjustments we were requesting was day # 2 & # 3 after the sale. The worst part about this whole experience is my daughter is physically handicapped. She had to make two additional trips to the store for an adjustment. As a mother of a handicapped daughter, this shocked me at how insensitive Danni handled the entire situation. Danni can see my daughter is physically handicapped! If the adjustment return policy is to have the receipt and clothing in hand it should be listed on the A &O website. It is not. I feel Danni needs sensitivity training. She could have handled the adjustment request much differently especially seeing my daughter is handicapped. This will be the last time I purchase anything from this location. The purchase which was a good experience turned into an awful one.

I haven't written a review on an experience within a department store, but the exceptional customer…read moreservice by Elvis and level of authenticity in brand knowledge and personability merits this review. Loewe doesn't have too many stores where their scents are easily accessible so I was determined to visit while in the city. They have an extensive selection here it is so fun to see and try the scents. Elvis helped me with picking out the most perfect scent for my best friends. I even left with my signature scent, and I had the most joyous experience doing so. However, the most lasting memory I will have is the curated experience Elvis gave me. Going through the stand out scents elicited memories and emotions that made me so happy. What a rare treat to have someone committed to the brand and incredibly authentic. I look forward to working with Elvis come the holidays and I think Loewe is extremely lucky to have someone like him in their corner.

Purely from my experience dealing with their customer service and the notorious gift card…read moredepartment. Do NOT trust their promotional gift card terms. They're a con business. I'd never have my wife or any of my close ones make a purchase from BG ever again. It's better that BG closes and stops being in business. So much time wasted in dealing with their nonsense.

Service was friendly. Good selection--especially sales…read moreitems. I get many compliments on the clothes I get from this store. Great Black Friday deals.

One of the handful of Anthropologie stores left in NYC, like many retailers they've trimmed the fat…read morein terms of lower performing locations. I'm glad this one is still around since it's the most convenient location and most central at Rockefeller Center, compared to the other 4 stores (UES, Chelsea market, SoHo and W.Village). Their product styling is generally considered more boho chic apparel, accessories and home goods + furniture, I'd call it maybe more romantic and whimsical, less preppy and buttoned up. They're owned by Urban Outfitters which also owns Free People so the adjacencies between the aesthetics, products and target consumers make sense. They're geared toward the mid 20s to mid-40s age range, and prices tend to be on the mid to higher side for this type of product. Not to level of high-end designer but generally more than your mid-range mall retailers. In the countless number of times I've visited, staff here usually are cordial. There's a main level which has the main entrance from street-side, new seasonal collections, accessories and the checkout/register area towards the back of the store. Then there's a basement level which is accessible from with Rockefeller Center. The fitting rooms and home goods section are downstairs.

I felt like a a gangsta queen goddess! It was easy peasy lemon squeezy. Showed my passport to a…read morepleasant guard/receptionist in hip hop green garb and a smile. He explained where to go & what to do. I was met by a long counter with three budtenders and others waving from the back. Its a cozy, dank nest of a store with an easy big extensive online listing of current inventory with prices & sales. A sales rep came to give me a quick tutorial & scoop about sales. When I asked about a specific item I WANTED, he showed me and even gently opened the package to display the actual size and amount of the goods I desired. It was quick, easy and fun. I bought 2 special products that will last me a month as I make my own edibles. It was cheap and QUALITY merch that I investigated online using Leafly, Weedmaps and local New York magazine reviews about the freshest most popular herbs being offered. Great selection with a great diversity for all types of customers. I actually bought an infused tincture and infused diamond dust. THEY ARE BOTH THE REAL DEAL!!!!!!!!!!!!!!!!!!! I will return to this establishment.

These guys were very nice to work with. My daughter went in twice and got a free item after the…read moresecond visit.

If you come to this UNIQLO location and haven't visited others, you are getting straight up…read morespoiled! I typically go when Im in Honolulu as we don't have UNIQLO where we live so I always make it a point to stop here when in NYC. The store is gorgeous and huge, three stories including a coffee shop on site! The last time I was here was in the dead of winter so I bought a few pieces from their thermal line which kept me warm all weekend long! Walk around the store, look for sales and special pieces. Become a member, download the app and you get discounts! Surprisingly friendly staff that's helpful, was not expecting that in the heart of NYC.

This 5th Ave location is known as the flagship store in NYC. Additionally, it's the largest Uniqlo…read morestore in the entire US and considered as one of the largest in the world. Has three floors in total in which each floor caters to different categories like heattech + men's + women's + children apparel + graphic tees. There's even a Uniqlo coffee shop on the 2nd floor. A large fake Christmas tree is placed in the center when first walking inside through the entrance. Then, a huge red escalator of heading up and down to each floor is behind the tree. Additionally. everything's either being neatly organized or stacked on most of the shelves and inside drawers except for a couple of areas here and there. The price range is reasonable for most apparel items besides the thick puffer jackets + sweaters + graphic tees. Even though there seem to be signs for the fitting room and cashiers/self-checkout, it's still pretty confusing to walk around and find stuff imo because of how large the Uniqlo space is. I have to flag down and ask different staff about the whereabouts of cashiers as I'm paying with cash. There's a bit of a line for those paying by cash despite several 5-6 cashiers being present while no line at all for self-checkout (card only). No line for the fitting room though. Generally, staff is shown as helpful + amiable + patient in a professional manner towards customers. My favorite section is probably by the heattech area. There're 3 various heattech types of warmth for both adults and children. Of course you can wear whichever layer as you please at the end of the day. All the desired temperatures are simply suitable for preferred reference anyway. The Original (Mild Weather) - 5°C to 20°C or 41°F to 68°F Extra Warmth (Colder Days) - -5°C to 15°C or 23°F to 59°F Ultra Warm (Extreme Cold) - -20°C to 10°C or -4°F to 50°F I think The Original layer of heattech is already pretty warm for the 30s-40s temperature here in NYC. The fabric is the thinnest in material. Very comfy to wear without being too stuffy on the inside. I bought two long sleeved heattech pieces today ($19.90 each). They also come in different colors and styles that might be suited to the personal taste of each and every customer. I'm not sure if they have a restroom for the public, will have to search for it next time...

What a fun experience! My friend needed a "mother of the bride" dress - the window displays were…read morefun and beautiful so we wandeeed in....Connie and her staff were helpful and skilled and we found the perfect MOB dress and accessories as well...we all walked out with beautiful new wardrobe additions! Professional, skilled, and warm and friendly!

I discovered La Mode Royale quite by chance last week. The store window on 54th Street made it…read moreimpossible to walk by without stopping in. It truly took my breath away. I was greeted by Marie, who showed me one of the coats that I loved on sight. I turned and was instantly riveted by a magnificent sapphire blue coat dress displayed on a mannequin. Full disclosure --- Dressing rooms trigger the worst of my claustrophobic reactions. As though she could read my mind, Marie whisked a medium sized dress (size selected by me) over my turtleneck and trousers. It was gorgeous, but the fit didn't meet my high expectations. Marie instantly recognized that I should be in a size small, and in a matter of seconds had me in the smaller size. Cinderella's reaction to her Fairy Godmother's fashion magic couldn't have been more joyous than mine when I saw myself in the full length mirror. As a woman in the 7th decade of life, I can state with hard-earned authority, this was easily the most transformative experience I've ever had in my long career as a fashionista. Fast forward, I wore the dress to an event of Friday. I've had custom made dresses that didn't fit every inch of my body like this one, or flatter my figure as perfectly. Equally amazing is that the dress is so comfortable, I didn't want to take it off when I got home. On a scale of one to ten, everything about the experience --- the service, the quality of the fabric and the magic of the perfect tailoring scores off the scale to an easy 20 points. Without exaggeration, at least a dozen ladies at the Westport, CT luncheon asked where I'd found this magnificent creation. Forgive me. I selfishly decided NOT to tell them. XXX P.S. I'll be back P.P.S. "Value" should also be checked in my rating. P.P.P.S. Photo to be posted promptly.

Really bums me out to leave this review but I did make an attempt to contact management and had…read morezero luck. So here we are. I've spent lots here and always have a pleasant time shopping but unfortunately that was not the case this week. The employee working the "stussy" section was a complete a-hole and even mocked and rolled his eyes at a group of Asian tourist. He yelled at me for picking up a folded hooked saying "why at you grabbing this, everything is on display on the rack to the left" I completely ignored him because his tone was awful. When someone else asked if they carried certain things he kept saying look around and wouldn't help anyone. Someone even tried to pay for a hat and he said "don't ask me. Walk around you'll find a register over there" He was on his phone the entire time texting / gossiping with a co-worker about drama happening downstairs in the kitchen. Staying "I'm not dealing with her shit today" the way he interacted with paying customers was shocking. I even have voice notes, took this action since he was so repulsive. It's a shame and extremely unprofessional. Won't be returning anytime soon. If going to work makes you that miserable then quit.

They literally sent me wrong shoes without soles in them. They then proceeded to tell me it was my…read morefault and I wouldn't be reimbursed unless they had what I thought was a fedex tracking number, but nope, they gave me problems about that too. Don't buy anything from them.