I feel kind of silly, leaving a review for a storage unit place but it was seriously that good. The…read moreguy at the front desk was so friendly and helpful and the whole experience was so surprisingly pleasant. The unit was clean, I loved all the security they had in place and the whole process was just so much better than I expected it to be. Highly recommend.

From the owner: Searching for an easy way to add extra space into your life in Richmond, VA? Look no further than…read moreSpace Shop Self Storage. Located on Glenside Drive with a short commute from Highway 64, our newly built self-storage facility offers a wide selection of unit sizes and types designed to meet your unique storage needs. Whether you're clearing out space in your garage, adding a nursery, or expanding your local business, we make it easier than ever to secure storage space for your belongings near your home or office. Directly across the street from Bon Secours Heart Institute and less than 10 minutes away from the University of Richmond, we make it the perfect place for college students to stash their belongings during summer break.

I have used this location for storage a few different times. If you are in need of some temporary…read morestorage I would definitely recommend this location. The owners or managers are very nice. They are polite helpful and keep everything nice and clean. Don't wait for the last minute to get a unit. They tend to get booked up quick. I don't know when the best time to rent a unit is. But in the summer it seems that there were more available. In January there were not many.

I just opened a storage unit account yesterday here and the young man who did my paperwork was so…read morenice and provided great customer service.

Excellent service, reasonable prices, and a very clean facility. Lots of choices on unit size…read more Staff is wonderful. Highly recommended.

From the owner: Searching for the perfect storage solution? Look no further than ProSafe Storage in Richmond, VA,…read morelocated on Shiela Ln! Our top-quality facility offers a variety of options, including convenient drive-up units, indoor units, and climate-controlled spaces to meet all your storage needs. Positioned just west of the Shops at Stratford Hills and right next to Walmart, our location provides easy access to I-95, I-195, and I-295 via VA-76. With ProSafe Storage, you'll find a reliable and accessible self-storage solution that fits your lifestyle. Discover how we can help you today!

Absolutely fabulous unit!! The lady at the front desk, Antoinette, is the absolute sweetest person…read moreI've ever met! They've been so helpful and kind, I was able to get a trolley to move my things to my unit, amazing price and it feels safe!!

They were very polite, professional, and pleasant to work with. Highly recommend this storage…read morecompany.

I've had several ongoing storage spaces located at this facility since 2010 to which I've paid…read morethousands of dollars over the years. In December 2016, I'd condensed three spaces down to one space costing $216 each month which then I had set up recurring monthly payment from my bank account. It just occurred to me I haven't seen a recent charge on my bank statement, since April 2019. Sharon at the Patterson Ave office looked into my account saying James had tried to contact me, and had mailed letters ... I have never received any contacts or messages from Extra Attic. James lied or looked at the wrong contact info!! The company took it upon themselves to auction off the contents of my unit just a mere few days ago. My information on my account in their computer system was totally wrong. Everything is gone. Forever. After nine years. All of my family's heirlooms, furniture, jewelry, pictures. Gone. I'm so devastated. This MAJOR COMPANY SCREW UP would never have happened if Christine had still been employed at Extra Attic on Patterson Ave. Unbelievable.

This place has been helpful from the beginning. The lady up front is always helpful and kind. I…read morefeel like the location and facilities are safe and I don't worry about my entire house being stored there. Thank you!!

I would give them zero stars if I could. Good luck getting customer service on the phone if you…read morehave an issue. And Lord help you if you actually try to see the property manager in person... my specific location only has a kiosk. All customer service calls get routed to the property manager in a different location... and shockingly they never answer the phone (it's like they know they give crappy service and want to avoid any accountability)! Cooperate actually made me a face to face appointment with my property manager.... turns out they made the appt at 9:30am on a day when the office doesn't open until 1:30pm. Don't waste your time or sanity with this business... pay a little extra and go elsewhere where they actually VALUE their paying customers!

Every thing went well! Very communicative people ! East to set up online n my unit was ready with…read morethe new lock n keys waiting for me when I got there. Very good experience so far!

I rented a 10x20 unit (climate controlled) in September 2023 with Life Storage in Richmond, VA for…read more$230/month. Life Storage was acquired by Extra Space Storage shortly thereafter and they immediately tried to raise the monthly rental rate over $30/month. I complained and the rate was increased by $8.68/month through 2023. In January 2024 the rate was increased an additional $10/month to $248.68/month. No advance notification or information was provided regarding this increase. In July 2024 Extra Space Storage increased the monthly rate $40 to a new monthly rate of $285.35. Once again, no prior notification or information on the increase was provided. Why has the monthly rental increased over $50/month in less than one year. I will be relocating my belongings from Extra Space Storage ASAP. Do not use this company for your storage needs, either short or long term.

Customer service representative very helpful and informative. I would give 5 stars but there were a…read morefew things relating to the company itself I was questioning. Other than that the location is great and the service was awesome!