I am very disappointed in the care my daughter received the 5 years that she was established at…read moreSmall to Tall Pediatric Dentistry. I am equally disappointed in myself as a parent and a health care provider for not seeking another dentist sooner and trusting this dentist. I am a Family Medicine Provider, I rarely leave reviews but I am disheartened and need to communicate this message. My daughter is fearful of all medical clinics as she was in the ICU for a week when she was 3 years old. Yes, she will cry and resist dental treatment likely for a lifetime. A child crying should not limit the treatment or halt the exam. We visited this Dentist on 9 occasions with the intent of getting my daughters teeth examined, cleaned and x-rayed. In the totality of the 9 visits, we received no x-rays or cleaning, the exam was rescheduled each time because my daughter cried. Our Last visit I urged the Dental tech to continue getting the x-ray and just allow her to cry as she was having dental pain. The Dental tech denied continuing. The diagnosis was possible abscess but unknown without xray. Nine attempts to get her teeth cleaned without result. The chart notes were requested; the assessment & plan was cut and paste formulaically every visit with instruction on teeth brushing. I immediately transferred care to Dupont Pediatric density, and they worked magic, did an x-ray and cleaning same day. My Daughter did in fact have an Abscess and was given Antibiotics and referred for appropriate treatment. Please Parents, learn from this. Seek another Dentist if your child is not getting the care you feel they need and deserve. Shame on you Small to Tall pediatric Dentistry. The front desk staff was professional and pleasant consistently.

So far so good. Cleaning for 2 kids and a cavity filled. They do a fantastic job of distracting a…read morenervous child, explaining in kid friendly terms what's happening, and getting the job done. Clean place, kids have fun in the tree house, and very streamlined process. This is the first time I've had zero issues with billing from pretty much any medical establishment. My ONLY issue I have with them (which I did NOT dock a star for) is their constant push for masks. Kid is literally about to lay down and open her mouth and they try to tell me to make her mask. No thanks. Going to a private room and they want me to mask in case I get aerosols from my own child...(I told them I live with her and I'll take the risk and sign a waiver or something. Anyway- they're trying to make one group happy...I get that. So! That's my only qualm which like I said, didn't affect my rating. Happy teeth cleaning!

1st time here! & absolutely loved it!! I did my research and googled every dentist around the area…read more I don't truly trust any dentist and I decided to go here! And the dr is super nice and explains eveyhring well. Krystal, one of the assistants is super sweet & careful! I am glad I picked this place!

I told the office staff the last three time I have been in to see Dr. Oleary that I do not…read moreappreciate all the "reminders" and asked them to stop sending them. This time I chose to ignore them. They cancelled my appointment today. We have been patients for 22 years. I can count on one hand the times I have had to cancel or change an appointment. We were one of Truyen's first families. She is topnotch. It is her front desk that needs improving. They just lost me as a patient. Steve Rosenoff

Absolutely the best experience. From checking in, scheduling appointments, to getting my toddlers…read moreteeth cleaning. They are so patient, sweet and caring to my 2 year old. Now she's 3, and she wasn't scared to sit on the big kid chair and got some xrays done. Absolutely recommend this dentistry.

Welcoming, bright state of the art dental office catering to making children feel comfortable, with…read moreamazingly knowledgeable dentists , assistants, hygienist and front office staff! Would highly recommend.

Amazing Place!! From booking an appt with reception, Very fast and convenient (they work with you…read moreon what is best for your schedule) My girls did not complain at all ( from filling out new patient paperwork to copies of my id and insurance card. very respectful) to waiting in the waiting room or to getting the exam.. Their VIBE is Chill !! but productive Kendal the dental assistant was great with my 5 year old.. She Explained everything she was doing step by step to my girl.. Kendal made my daughter feel special. My girl was more than happy ( my baby being happy means Mama is Happy) Plus the tokens she gave my daughters those were bonuses lol my girls were estatic thank you Smiles 4 kids... Aubrey M.

I am the parent of a 13-year-old who has autism. He is high-functioning but does have sensory…read moreissues, so I always make a point to clearly explain his needs at first visits. I want to start by saying the dental assistant was absolutely amazing. After I gave him a brief rundown of my son, he was patient, kind, and extremely skilled. He was able to take all necessary X-rays, clean my son's entire mouth, and even floss -- which is not easy for a child with sensory sensitivities. My son did phenomenally and felt great about the appointment. Unfortunately, everything changed when Dr. Eric Sun entered the room. Because this was our first visit, I began to give the doctor the same explanation so he would understand my son's needs. Before he even looked into my son's mouth, the doctor stated that the chances of him treating my son's cavity were likely slim due to my son's autism, age, and size. To be clear, my son is a typical teenage-sized 13-year-old boy, with no history of behavioral issues, and he had just demonstrated excellent cooperation. The way the doctor spoke to me felt condescending, alarmist, and exaggerated. When I calmly asked why the situation was being presented in such an alarmist manner, the interaction immediately became hostile. He responded with, "I'm sorry you think I'm being melodramatic. Is it okay if I talk now?" I have never experienced such an uncomfortable or adversarial encounter in a dental office. Thankfully, I had my adult daughter with me for moral support, and she quietly encouraged me to stay calm. The dental assistant stood silently, visibly uncomfortable, staring at the floor. We left shortly afterward. I made sure to tell the dental assistant how wonderful he was, as none of this reflected on him. I briefly mentioned the experience to the receptionist while asking for a business card, knowing it likely would not go anywhere. I also made sure not to upset my son, who believed the appointment went well and had no idea what was happening around him. I am leaving this review because if you have a child with special needs, this is not the place to go. Parents should not feel dismissed or belittled for advocating for their children. This was one of the most uneasy and distressing medical encounters I've ever experienced -- and unfortunately, as a parent of an autistic child, I've experienced many. Please avoid this office if your child requires understanding, patience, and respectful care.

It is time to finally write a review. My older children, 17 and 20 finally phased out of this…read morepractice after receiving amazing care since they were babies. My 8 year old has been going since she was a baby as well and will be surely getting braces here in a few more years. My youngest has had an oral surgery at this office (when she was 4) and I cannot tell you how amazing they were. They assured her safety, and were extremely cautious and careful when treating her. I could tell they were not taking unecessary risks when they had an anesthialogist come in to administer and oversee my daughter during the entire process. This practice is a well oiled machine. Everything they do is for the children they serve. They are kind, patient, reassuring, fun, and compassionate. You can tell that Dr. Andy only hires the best and those who meet his mission of providing amazing care to his child patients. The rates are a bit higher for braces, I am told, but ultimately, for us, we don't mind paying a bit more for continued care and with a dentist and staff my children were already familiar with. They explain all of their procedures and processes. Their billing process is clear and upfront. They answer their phones when you call to pay your bill. They always return calls promptly. They deal with your insurance company so you don't have to. They send reminders about appointments. They have a child friendly waiting room, an open bay where children are being treated, which promotes a sense of calmness with children as they see other kiddos getting worked on. They have prizes and special programs throughout the year. Dr. Kapust himself is a kind dentist who has a wonderful manner with children. He is kind and explains himself to them and uses kid friendly terms so they don't become scared, "wiggle teeth out" instead of pull......"happy air" instead of gas.....etc. He is also involved in the community and cares about his patients, their families, and the community. His staff are amazing as well. I have never encountered an unfriendly employee. I was very touched when, while my daughter was having two tooth extractions yesterday, I observed one of the dental assistants put her hand on my daughter's arm and hold it there in a comforting manner so my daughter would feel at ease while lying in the chair. I wish I could remember her name, because she was a shining star in this mama's eyes. I was sitting at the end of the chair and couldn't get up there as I would be in the way, so I was very happy to see her comforting my child in a genuine and unforced way. You can tell she loves her job and her patients. Most employees have been there for a long time. It is a testament to the business Dr. Andy runs, there isn't a lot of turnover, and you actually get to know all of the employees. Shout out to Bonnie, Amanda, and Dione....... :) The only thing that is tough for me at times, is, because they are so popular.... they have a lot of patients , so you can have an extended wait time past your appointment from time to time, which is tough for me as a working parent. AND, if you have to cancel an appt, it is very tough to reschedule for a time close to your original appt...you usually have to wait several weeks or more. This is the only frustrating aspect for me as a parent, but I cannot blame other parents for bringing their children here causing Dr. Kapust to have a thriving practice. Regardless of my crazy shift work schedule, they have found a way to work with me. If you are looking for a pediatric dentist, look no further.

Dr. Andy and his team are amazing. We first came because we needed to change orthodontists in…read morebetween phases, so I was hesitant... but everyone here jumped in to help us feel right at home. Now that we're on our 4th kid in braces, I can completely assure you the care here is the best around. The ladies at the front desk greet us by name, ask about our kids who aren't there for the visit, and just treat us like family. Dr. Kapust is second to none - and makes his practice a community business too! I'm always seeing his logo around town, sponsoring everything from community theater to concerts and local events. Kudos to all the staff at Dr. Kapust's office!

WORST PLACE EVER. NOT PREPARED, A MESS, AND UNSAFE. My son had an appointment today, dental…read morepersonnel was unprepared, during procedure they were constantly losing tools, didn't have water ready, left my 4 year old autistic child unattended to find tools and pieces, my son was laying there throwing up, as they left him unattended and my husband had enough time to lean him side ways and threw up all over the floor and dental assistant, my son had to be held down. He was yelling and screaming. My son is traumatized, GO SOMEWHERE ELSE. I'm going to take whatever procedures and protocols to investigate this place and their credentials.

I've been bringing my son here for the past 3 years. The staff is always welcoming and always makes…read moremy son feel at ease. They always take care of him.

The dentist Dr. Takenaka hit my daughter on her forehead when she was crying. She was 5 and wasn't…read morecomfortable or really understanding. It's never right to hit a children's head when doing oral care or being a medical professional working with kids. Especially when the kids don't understand or know what's happening. You should never hit or hurt a child or human. Why does she still have a license when she physically hurts children? My husband took my son there and she still physically hurt him too.

Came back for my boys 6 months clean/checkup and I for sure have to up my 4 stars to 5. I had some…read moreconcerns today and I felt Dr. T did a thorough job of explaining everything. She listened to me and really explained everything, leaving me to feel totally educated and all questions answered. I'm a teeth person and obviously want my kids to have the best smiles and this dentist has done that. They take their time and have pride in their work. This is such a fun spot for kids as well, the waiting area has a play area with cool toys. Then you go back and they have headsets for the kids with TVs on the ceiling so they're watching tv while they get a cleaning, that's pretty awesome. Yes it's an open concept so all the kids are in the same room to get their teeth cleaned but I don't see any issues with that personally. This place is extremely clean and the staff here always treats us with respect. At the end of the visits the kiddos get a little coin to select a prize out of the toy machine. Such a kid friendly place. I've taken my kids to the dentist since they were a year old so they're used to them but I think even if you have a child with anxiety this place is worth a try. They really cater to the kids and put their comfort first.

ETA: wrong dentist clinic, haha! Sorry!…read more Dr. O'Leary and her staff are the BEST! Professional, fun and welcoming! I brought my two kids in yesterday for a cleaning and check up. The kids were content and comfortable during their cleanings making this a wonderful family dentist! We could stay for hours chatting with them. My youngest even enjoyed herself in the waiting area looking into the peaceful aquarium, haha!

Today I took my autistic son in due to him having dental pain. We checked in everything was fine…read more The dentist saw him and we were told he needed a root canal. We were told to come back later to have it done and see the receptionist for the payment amounts. I asked Pamela due to it being the holidays and root canals are expensive if I could speak to the dentist to see if there was anything else that could be done to alleviate my child's pain. Well Pamela loudly informs me they don't give out pain medication. I stated I never asked for pain medication and can I speak to the dentist. She walks down the hall and loudly says to someone. Well she wants to know what can we do for pain and that she didn't ask for pain medication. She was extremely rude. Violating Hippa laws also by speaking loudly in the hall were I heard her all the way back up to the front. The Dr was nice and apologized for her behavior. However it's not enough. What made her think to say this to me? Why was she so adamant about pain medication not being given to my child? I understand the opioid epidemic in Wa however my son nor I asked for any type of medication. So that leaves it to the color of our skin. I don't recommend anyone go here. I also called an left a voicemail which is also Pamela's, I guess she didn't get it because the Dentist called and my husband let him know we were not coming back. If your office staff is that rude and violates hippa laws in that way how can I be comfortable allowing my child to come back. Your staff reflects on you as a Doctor.