I'd like to start with I came in for a emergency visit, there was an issue with my insurance when I…read moregot there after waiting 45 minutes after the appointment time I was called back. I had made a comment to the girl with pink hair oh they must have figured out the insurance, she ignored the comment and tried to get the machine to work to take X-rays but was having a hard time and could tell she wasn't happy. I was then brought to a room and more x-rays were taken by Emily! Then Dr Perry came in and had said he recommended pulling a tooth due to a cavity and the tooth being chipped and discussed the cost of removal without insurance applied and that he recommended coming back in a few days after I had some meds to relieve the swelling! When scheduling the front desk person who made the appointment said we can diagnose and fix same day when I brought that up it became an issue. I then had 4 different people come in back to back all saying something different then the next. After finally talking with the office manager they said come back at 2 and we will get it handled (my appointment was at 8am) when I returned at 1:30 to give them more insurance info as I have triple coverage, the front desk was trying to get ahold of insurance and I wasn't brought back until 2:30 where the front desk said they got ahold of one insurance and they will cover 75% I said fine I'll pay the rest and get reimbursed later from insurance! When I was in the room and had been numbed the Dr said I'll let that sit for a few minutes and be back. Well that turned to over 30 minutes because he had a meeting and no one could find him. I was then brought a form to sign for the operation basically if something goes wrong I can't blame them I thought that was weird cause I was already back and had been in the chair numbed! Then the office lady that said insurance would pay 75% came in and asked for the remainder of the balance and was over $100 more then discussed so I asked to have the office manager come in cause the math didn't align after spending 20 minutes talking to the office manager and getting everything figured out because they didn't tell me they were charging me $378 dollars for X-rays from the morning that I never signed for I gave the office manager my card and then she quickly came back saying now insurance won't cover anything because we didn't have pre authorization but was told everything was fine in the morning when I left! We finally came to an agreement that I would pay 25% today and they will try to figure out the insurance and if not they will send me a bill. This office is so disorganized it's not even funny but is very normal when half the people working there are family! The work that was done was good but the service was horrible. I didn't leave until 4:30pm and all that was done was X-rays in the morning and a single tooth removed in the afternoon! They will tell you whatever you want to hear but not the truth, this goes for everyone even DR Perry who didn't tell me I had an infection in the tooth I found out from a pharmacist cause I had to go get meds when I left in the morning for them to even see me in the afternoon! Over all just avoid this place unless you want the most disorganized service of your life!

To top it off after I finally got my partial (was suppose to take 3-4 wks) it's been 2 months. And…read moreget a call on Monday to pick them up on Tuesday, get txt hr later telling me I owe additional 400$ for what??? They help my partial hostage until I pd. Scrappy business i will never send anyone

Chipped a bridge and was able to get in right away. The Dr. was excellent, just smoothed out the…read morerough spot. Unlike other places the Dr. looked at the chip first and didn't gouge me for unnecessary X-rays since it was very minor. I would definitely recommend this place.

I would exercise extreme caution with this dental office. They do not confirm allergies or do a…read moretrue informed consent before fillings. I was told by my oral surgeon that I should ask for a crown exchange due to the crown being too small to fill the gap between teeth, but the provider here said that she wouldn't recommend that due to it 'being expensive' and that I should go the cheaper route of filling a perfectly healthy tooth to fill the gap between my crown and the tooth next door. The provider also told me a lot about what she would do if she was the patient, which isn't informed consent. They did not confirm my allergies or tell me what was being injected for numbing. I don't know what anesthetic was used, but I was numb from my eyelid down to my collarbone for hours after the procedure. They also did not go over thoroughly the benefits, risks, alternatives, and what would happen if I deferred treatment before a filling on a natural and unaffected tooth. Had I known how much enamel the provider was going to drill off, I would've never consented to the treatment. They also didn't say that I should expect sensitivity for weeks to months afterwards prior to the procedure but told me afterwards. I also felt like the provider was distracted during the procedure. I consider not checking allergies and not having informed consent or assigned consent form a major breach of safety and ethical practice. I have already spoken to the manager about this, but I will be getting a second opinion and taking my care elsewhere because I don't believe I'll be getting ethical care here.

100000/10. Everyone there is so amazing and sweet. Both of the Dr.s actually care and do everything…read moreto make you comfortable. The office is super nice and clean!!! Everything is kept up nicely. The hygienist are very thorough during cleanings! The assistants are very knowledgeable and make the visits very smooth. The dentists do amazing work and makes sure everything is perfect. Front desk is always super helpful. Any questions they have the answers and get you scheduled for what works best for you.

Small friendly office. Great dentist. Next to school so watch your schedule times. One way streets…read morebut it's worth it. Will be using them in the future.

I do NOT recommend using Dr. Janette Carroll as a dentist:…read more The front desk is chaotic and unorganized. They do not return calls. They are never there to greet one when one arrives. The first time I was there, Dr. Carroll told me she was grumpy and stressed out. The receptionist told me she was stressed out as well. I find it unprofessional for a doctor or employee to tell a patient she is grumpy. In every appointment I felt rushed and didn't get my questions answered. I asked for a treatment plan because there are alot of problems in my mouth. Dr. Carroll didn't have time to go over what needed to be done, and said she would call me. She never did. I had 3 teeth with cavities filled. One had to be extracted soon thereafter (by a new dentist). The new dentist told me I had a big cavity in one of the teeth Dr. Carroll said she had filled. Dr. Carroll also blatantly lied about me in her chart notes, stating that I had said something I never said. The 3 times i was there were very unpleasant and I did not feel taken care of regarding my dental issues. I do not trust Dr. Carroll and do not recommend her services.

Dr Carroll is great . explains things in a way that can be easily understood, doesn't try to push…read morethings on you which other dentists do . she recommend exactly what I needed . the reason for the bad review is directly a result of the front desk . it's almost impossible to get a call back . no one ever picks up the phone . I had to call in multiple times to finally get through, but all in vane , was put on hold and after 5 min waiting I was hung up on . I've been a patient there since before she sold her practice and since the sale things have gone downhill. I put up with the nonsense at the front desk only because Dr Carroll is in my opinion the best dentist I've ever dealt with . I just hope the new management steps up and fixes the mess of a reception team currently working there . Dr Carroll deserves better .

Wow! Clearly Roosevelt Dental Center IS THE DENTIST that everyone is looking for (thanks, Hannah…read moreB.). This dental office is the most technologically advanced I've ever seen! The staff (including Dr. Amanda) are friendly, professional and they really know there stuff. The receptionist/front desk woman was very helpful and I could tell she really cared about how the office processes hummed. The entire team gave special attention to my comfort through the new patient exam process and I was very relaxed because of that.

I started coming to see Dr. Rentschler because a friend recommended me to her. She is a great…read moredentist -- very kind and gentle. The hygienists also have a gentle hand--mine is Jessica, she does a great job AND she is passionate about what she does! She makes sure my dental health is up to date, that I'm flossing regularly, and that I'm using a toothpaste that fits my needs. The gal that welcomes me to the office always greets me by name while I walk through the door... every time!!! What customer service!! The office is neat and tidy, always clean. It is also warm and welcoming, the fire is a great touch! Parking is easy and lots of available spots. If the above hasn't talked you into coming to this office, maybe knowing the fact that I drive all the way from Bellingham to see Dr. Rentschler will convince you to give them a try!

Clean, professional, and PERSONAL! Everyone at this office spends extra time ensuring everyone…read morefeels cared for. Incredibly thankful for professionals like these!

I have been a patient for nearly 40 years and give Division Street Dental a Five Star rating for…read moreservices and care. Bob Malphrus

I had an amazing experience with Dr.Bal and his staff. During gum graft surgery Dr. Bal was very…read morethorough in letting me know what was going on throughout the process, took about an hour start to finish. I felt no pain whatsoever. This was one of the easiest dental surgeries I have had even after I barely felt pain and did not need the pain meds I was able to take afterwards. Dr Bal also reached out the night after the surgery to see how I was doing which I thought was super nice. Follow up today and everything was almost healed and looked amazing.

Dr Bal is extremely kind and gentle, as well as a master at his work. If you want the best, look no…read morefurther. I had gum surgery which is just as horrible as it sounds, but he worked quickly and got it over with as swiftly as possible while doing a perfect job. My advice: Remember to bring your earbuds and play really distracting music, because listening to what he is doing is crazy making! Do it, you won't regret it. I can't believe my smile now!

Took my deposit for some implant work and never heard from them again, which was a common problem…read moreafter every appointment. This place is more concerned about your sleeping habits than your teeth. I've since found a new dentist and couldn't be happier. I even had my entire implant procedure done before I received a call back from all smilez sunrise, regarding my next appointment.

Sadly, this is one of the only places in the area that accepts my insurance. Getting ahold of these…read moreguys is an absolute NIGHTMARE. Don't expect them to pick up ever. The Mount Vernon location is better but the Bellingham location almost never answers the phone. Always confusing to me as there's seemingly a very little amount of patients around. When someone DOES answer the phone, there's always some sort of problem with their computer and they just ask to call you back. To which they never do and you're just left hanging. The dentist himself is okay. He takes his job seriously. Perhaps a little too seriously. Humility can go a long way and this man heavily lacks it. The whole time I'm there, it feels like my nerves just can't settle and I'm in severe fight or flight mode. I never used to get that feeling at the dentist either. My advice? Find someplace else. There are better offices out there. The only reason they're not a complete and total loss is because they DID save a tooth of mine that needed a large filling. That process went smoothly and I'm thankful he did it.

Marion Hernon has been my dentist since she began her practice in Burlington. I have always found…read moreher and her staff to do excellent dentistry. Everyone makes me feel quite comfortable. More importantly, I am pleased with their work. In addition to general dentistry, I have had crowns, a bridge and an implant. All of her work has been great! I am an older person, but am sure she provides the same great care to younger people as well.

The people and the dentist at this clinic are very good. They are friendly and keep you informed as…read morewhat is going on and what they are going to do. The office and everything that you see is clean and comfortable. I have to say that it took me awhile to find a place that I really liked and now I have found it. I recommend Dr. Hernon to everyone.!

Been going here for years and am very pleased with Dr. Edmonds and his staffread more