I have been a patient of Gull Lake Dental Care for approximately 12 years, maintaining consistent…read moresix-month hygiene visits in addition to alternating three-month visits with a periodontist in Kalamazoo. Until my most recent appointment on May 14, I had generally viewed the practice positively. During this visit, I inquired about the possibility of consolidating my appointments to the Richland location. The hygienist indicated this might be challenging due to staffing shortages. When Dr. Todd Tucker briefly joined the appointment, the hygienist relayed my request. His response--that the practice could no longer accommodate me and that I should instead rely on my periodontist located approximately 40 minutes away--was abrupt and lacked any effort at discussion or patient consideration. I then asked whether ongoing care with a periodontist was still necessary following my prior surgery. Dr. Tucker's response--"yes, unless you want all your teeth to fall out"--was unnecessarily harsh, unprofessional, and dismissive. The tone and phrasing were inappropriate and did not reflect the level of respect or patient-centered care I expect, particularly as a long-standing patient. This interaction was both disappointing and concerning. Patients deserve clear, respectful communication, especially when discussing treatment decisions and care transitions. Unfortunately, this experience fell well short of that standard. I want to be clear that this review does not reflect the professionalism and care demonstrated by other staff at Gull Lake Dental Care, who have consistently been courteous and supportive. However, based on this experience, I cannot recommend Dr. Todd Tucker.

I have gone there since before Dr. Tucker took over the practice. Last year several very old…read morefillings in my front teeth started failing and falling out. Not only did Dr. Tucker replace them but fixed them so they weren't even visible (unlike the old ones). As he was doing the work he told me what he was doing, and was careful to avoid pain (I didn't want novocaine). I've always been happy with the care I've received, but this was over and above.

Want to take a moment to express our gratitude for the exceptional care both Geo and I have…read morereceived at Lindenwoods Dental. From the moment we walk in we're greeted with kindness and professionalism. Dr Carrie and team/staff always pay attention to our needs and comfort -- and it's the warmth and respect shown by EVERY member of the TEAM. This is in addition to the excellent dental work. Their combination of dentistry makes each visit such a positive experience. It's rare to find a team that combines expertise with genuine compassion, and we feel fortunate to be under Lindenwoods Dental care. We appreciate the efforts EVERYONE in the office put into creating such a welcoming environment. THANK YOU ALL AT LINDENWOODS DENTAL!!!

Such a awesome group of caring people took great care of me. Always nice. Calm environment and pain…read morefree

I went to the Lawrence location my appointment went very well. Thank you for your services! The…read morestaff is amazing!

I left the U.S. Army awearing up and down that for as long as I lived - I would never gʻo to a…read morepublic dentist EVER again! And I had to go their when COVID was a big thing. WHAT A GREAT group of peopĺe at S.W. MICHIGAN Dental Clinic. They show care and conceen for all their patients, run a tight ship and its human and humanè and Dr Chipman and the other Providers let you know what needs to be ðone. I recommend them without reseevation. The only thing that they need is a couple of more Docs!

These folks are awesome. They don't waste time playing the schedule game. I broke a tooth and the…read moredoctor fixed it quickly and pretty much pain free. And I'm a sissy when it comes to needles. All the ladies are great and fun to talk with. I am recommending these people to EVERYONE

From the owner: Our office strives to deliver exceptional and uncompromising dental care in a personal,…read morecompassionate, and professional manner.

Although I feel I've had quality care, this office is out of control when it comes to "pressure to…read moreUp Sell their services" been going here for over 18 months and it just cost more and more each time as they make you feel you have major issues that need attention. Frankly I no longer trust them! Going to get another opinion as with as much money as I've spent to keep things healthy, the cost shouldn't be more over time but less if their in fact improving your overall dental health. Your priorities seem to be profits over the actual patient need and their ability to afford the care even with insurance. Shameful!!! I'm over this place! Get a second opinion as I suspect things are not as they would like you to believe. Places is shady!

I feel it's important to share my family's experience with Robinson Dental in Wayland and explain…read morewhy we ultimately decided to leave their practice. Before choosing this office, I encourage anyone considering Robinson Dental to read reviews for all of their locations. You'll notice recurring concerns from patients regarding communication, patient treatment, billing issues, and a lack of accountability when problems arise. Unfortunately, our experience reflected many of those same concerns. After a very patience and long few years, we have decided it's time to find a dental practice that values its patients. The biggest issue throughout treatment was communication. During appointments, Dr. Young often made appointments feel rushed, concerns were frequently brushed aside, and conversations often came across as dismissive or accusatory instead of informative. There were multiple occasions where treatment instructions changed without explanation. My Partner was repeatedly told to switch Invisalign trays after one week, only to arrive at a later appointment and be criticized for not wearing them for two weeks. Other times, the opposite happened. Rather than acknowledging that the instructions had changed, she was made to feel as though she had done something wrong. Before a planned vacation, she specifically asked if she could wear one set of trays an extra week while she was out of state. Doctor Young approved the request. However, when she returned, she was reprimanded for being behind in her treatment because he had forgotten approving the extension. Treatment was paused during my partner's pregnancy because complications made it impossible to wear the trays without becoming nauseous. This was discussed and approved. Within two weeks of giving birth, she scheduled an appointment and completed a rescan so treatment could continue. Even though returning at her earliest convenience after recovering from giving birth she was criticized for not returning sooner by Dr. Young. In addition we were told the replacement trays were urgent, yet they took approximately a month to arrive at the office. We only found out they had arrived because we called to check ourselves. Even after they arrived, the fitting appointment was scheduled weeks later despite previously being described as urgent. Similar delays happened more than once throughout treatment. There were occasions where tooth attachments fell off and were reported to Dr. Young. We were told everything would be fine and no action was necessary. Later, when the trays again failed to track correctly, additional rescans became necessary. The billing process was equally frustrating. We were repeatedly told the account balance was up to date and that everything was "good." When our insurance temporarily stopped paying the estimated amount, we were instructed not to make payments while the office waited for the insurance company. At a later appointment, we were unexpectedly told there was now a late fee because the balance had not been paid--even though we had followed the office's instructions. Scheduling problems became another recurring issue. On one occasion, we confirmed a Tuesday appointment the previous Thursday, only to arrive and discover it had been canceled without any notification. Rather than attempting to correct the mistake or fit us into the schedule, the office simply offered another appointment over a month later. There were also multiple occasions where appointments were booked before leaving the office, only for us to arrive later and be told no appointment had actually been entered into the system. Again, there was little effort to accommodate us that day despite the error originating from the office. Everyone can have an occasional bad day or make a mistake. But repeated pattern mishaps over the course of treatment and after investing significant time and money into treatment, we no longer had confidence that Robinson Dental is a good place to be.

With a miserable, killer toothache, I called these folks on a Thursday. They didn't have time to…read moresee me that day, OK, I get that. We made an appointment for the next Tuesday leaving five days to wait for some relief. So I showed up on Tuesday and they diagnosed an infected tooth that would have to be pulled, but didn't have time to deal with it right then. They loaded me up with oxycontin and antibiotics, then sent me on my way, still dealing with the torturous pain. And there were no appointments available until the NEXT Tuesday. Next Tuesday finally came, and they called to reschedule the appointment again! Now it's Friday late afternoon, and they just called to tell me that the dentist had to go to the emergency room, I'm on my own, back at square one. It's Friday, everybody else is closed until Monday! And the cost of the office appointment is down the drain. I'm sorry that the dentist had to go to the emergency room, and hope that everything comes out OK for him. But surely the staff there knew they wouldn't be able to accommodate their patients. Couldn't somebody at Otsego Family Dentistry have mercy and let me know earlier? I think one star is overly generous.

Dr Merda is wonderful. Dr Johnson is also wonderful. Great office, all the girls are very friendly…read more& helpful. Saw the comment below, Dr. Merda went to the emergency room & everyone was notified. He is on medical leave for a little bit. Everyone there is hard working & doing the best they can. Also I know they don't prescribe oxy & they more then likely referred him to an oral surgeon & he didn't want to do that. Anyways, great office, great staff, would recommend to everyone :)