They take walk ins for cremations, which made the whole process less stressful. For same day…read morecremation, you have to bring in your pet before 11am. We were able to do so. I couldn't bear the thought of going home without him so we opted for the same day individual cremation for my soul pup and got him back in just a couple of hours. They were so kind and gentle with my baby. This package came with a free standard urn, and a choice for a clay imprint of my pups paw or an ink print. I chose the paw imprint and it came out way nicer and better detailed than the clay imprint I made with air dry clay the night before. I highly recommend it.

I needed to change my order and needed assistance, they helped me out so much over the phone. God…read morebless West Coast Pet Memorial. They are the best.

They have been extremely compassionate with ever furry member of our family. We will always be…read moregrateful for their support and kindness during our time of loss.

My family lost our beloved cat who has been with us the longest of all our household fur babies…read more Mew had failing kidneys and his condition worsened rapidly, losing weight and requiring hand feeding to try and keep him healthy. He refused to eat very much and resisted taking his medication. He went from energetic and playful to skin and bones in about a month. Our vet had told us he probably didn't have much time left but it happened so quickly. He was my favorite so his departure has left a huge hole in my heart. He would come snuggle between my wife and I at night. When it was cold,he jumped between my legs to keep warm. He would put his paws on my arm at night, even more near the end. Mew was the sweetest cat and had the most precious little meow. Not loud like our other cat or barking like crazy like our dogs when someone comes to the door of a creature roams on the wall of our backyard. I love them all but Mew was my buddy along with our pomhuahua Bear: pomeranian/chihuahua mix). Such a precious little kitty I chose when my kids were in their teens. Pet Haven was recommend by our vet when Baby, our other cat passed over a year ago. They will take care of cremating Mew and returning his ashes to us along with a ceramic disc with his paw prints. The price was dramatically lower when our vet made arrangements for Baby so we were surprised that the price was quite a bit higher when we dealt directly with PHC. Well, what can you do right? The people at the office were very nice and they provide a separate private room with a pet bed where you can say your final goodbye to your precious friend and give them a last hug if you wish. I'm glad I had a chance to tell him how much he meant to me and how much I love him a few days before he was gone. I knew he didn't have much longer to live. Do our pets understand? I believe they do know they are loved. I'm really going to miss my friend.

Our Yorkie London passed away on August 25, 2026. We received a couple of pet crematory…read morerecommendations from Paws Cause, and this was one of them. This was the best place for us. We were able to drop her off by 10:00 a.m. that same morning. They had a bed ready for her, and we were able to witness her cremation the very next day. When we returned on August 26 for the viewing, the setup exceeded our expectations. London was on the same bed with a blanket over her and looked peaceful. We had about 30 minutes with her and were never rushed. After the cremation, we received her ashes an hour and a half later. Everyone we met was compassionate and helpful. We would not hesitate to use them again.

I wish Furrever Friends existed when my other dogs passed…read more Our dog, Franklin, died on Sunday. For over 11 years, he was a very important part of my family and friends. We are devastated. Not many crematoriums are open on Sundays. I called a number in Van Nuys that I found on Yelp, but the man referred me to Furrever Friends. I'm so glad he did. Heather at Furrever Friends was so kind on the phone and in person. She made the entire process very smooth and easy. She discussed everything with me - their strict cremation process, what to expect with the final package, etc. Honestly, I didn't ask; she just told me. I wasn't functioning very well that day. I picked up Franklin today after only a 4-day wait. At the shop, Heather surprised me with Frank's paw and nose prints on wood and paper! What a thoughtful idea! (I'm sure she told me about it on Sunday, but I really wasn't present.) I almost broke down in front of her when I saw his nose. We used to "boop" that thing! Frank himself is resting in a beautiful wooden box. He's coming home now. Heather, thank you so much for the amazing love and care you showed us! I won't forget you.

We are so grateful to Hearts and Halos for the care they gave us when we recently had to say…read moregoodbye to our beloved Percy, our boy of 16 years. Denise and her assistant Mark could not have been kinder or more compassionate. From the moment they arrived at our home, they were incredibly gentle and respectful. Denise explained every step of the process so we knew exactly what to expect, never rushed us, and treated Percy with such tenderness and dignity. What was an incredibly heartbreaking day became a peaceful, loving, and respectful farewell to our boy, in his own home and surrounded by the people who loved him. We will always be grateful to Denise and Mark for the kindness they showed Percy and us. I would wholeheartedly recommend Hearts and Halos to anyone facing this very difficult decision.

I will specifically thank Denise Osborne and her assistant…read more It was so peaceful and it helped both Nino and us . He got a worthy end thanks to your help and kindness. We will never forgot what you did

Losing a pet is one of the hardest things to go through, and after finding out my cat had passed…read moreaway overnight, I was completely overwhelmed and scrambling to figure out what to do next. I came across this place and they answered my call right away with so much kindness and empathy during such a difficult moment. I truly appreciated how compassionate and understanding they were throughout the entire process. Within just an hour or two, they were able to come pick up my boy, and they kept me updated every step of the way so I never felt left wondering what was happening. They communicated clearly, let me know when everything was ready, and made an incredibly painful experience feel a little less heavy. I also chose a package that included his fur clipping, a paw print, and a beautiful box for his ashes with his photo placed on the front. Receiving those keepsakes meant so much to me and made everything feel a little more personal and comforting during such a heartbreaking time. I'm truly grateful for the care, respect, and compassion they showed both me and my cat. Thank you again for helping me through one of the hardest moments of my life.

I would recommend this place for pet cremation. I was specifically looking for a place that offers…read morewitness cremation. I wanted to see my dog as much as possible before he was gone. I will say I work in the funeral industry so I think I expected everything to be the same as human remains are treated but that's not the case unfortunately. When my dog was picked up the driver seemed like he was unaware of my dog's weight and did not have someone to help or something to help him carry my 75lbs Doberman. My boyfriend had to help carry our baby out of the vet. Your pet is placed into a black plastic bag and is loose in the back of a truck. I think smaller dogs are placed into bins which is nice, but again my dog's weight was given since the initial call. The driver was gentle and kind but I would have really loved if my dog was strapped in or placed into something that kept him from flying around the back of that truck. When I saw him again at the witness cremation he looked good so there was no damage to his body thankfully it just hurt to see him placed into the back of the truck without any restraints of some sorts but I know not all people are as sensitive. That was my baby. The witness cremation only allowed 30 minutes of a small viewing before the cremation I wish it was longer . I'm not sure if they offered longer time I didn't ask but I am still happy with the experience. They allowed me to let him be cremated with some flowers and a small toy which I really really appreciated. Because I paid for witness cremation they would call me as soon as his remains were ready to pick up. I was out grabbing lunch and when they called I had to drop everything to go pick him up because the staff was leaving the crematory. They handed his remains outside and did not have the time to bring me into the building to go through everything they were handing me. I could not check that all was there standing outside. When I got into my car I noticed the extra paw print was missing. Again I work in the funeral industry and I understand working with many families can lead to some things forgotten or delayed but no apology was made they just told me they'd let me know when it's ready. I paid a lot of money so I was hoping all would be perfect but again I do understand things happen. I'm still waiting for that paw print to be done. I liked this place the staff were very kind and the little room used for viewing him was pretty and peaceful. Communication is through text and does take some time for a response but they do answer all questions with care. There was only one urn offered but in the viewing room they had lots of vase urns displayed im not sure if offered. Their website didn't have much info and I felt a little lost through texts and I wish I had the invoice sooner but the whole process was just extremely difficult. Loosing my best friend was heartbreaking. I do recommend this place but wish those little things I mentioned were handled with more compassion. I wish there was a thorough review like this when I was looking for a place so I hope this helps someone and I really really hope my concerns are enough for Gentle Journey to consider making those tiny upgrades I know it would mean so much to families and also if a friend needs a place I will be recommending Gentle Journey. Thank you Zaira and Sonia for helping me .

Respectful, caring Service. They are always kind and…read moreunderstanding We have unfortunately used their services many times I cannot recommend them enough

My lovely Carina:Italian greyhound passed on 10/18/25 and it was Saturday…read more I know most of places don't do cremation on weekend and also as much as I love to be with my baby but I don't want to leave her body on blanket for weekend, I called this place. David was very nice and he came on that day and even on the phone, he gave me his condolences first before the business. I'm not sure price is reasonable or not since I don't know others places but I love the service. I got private cremation, paw clay, ashes in the nice box with my baby's name on it. Also it comes with hair clip but I don't want my baby to get a patch before she goes so I refused. I would recommend this business for others if they need one.

I mean, I'm so glad I found these people. They were awesome in this hard time. It gave me comfort.read more

I lost my best friend Friday, July 17, 2026. His name is Ziggy. It was 730 at night and I had no…read moreidea what I was going to do. Ziggy had just passed away in my arms at home. When I reached out to rainbow Bridge, they were so sweet and kind and I felt at ease just talking to them. They told me they would give me as much time as I wanted and they would come pick up Ziggy. On Thursday, July 23 they delivered my baby back to me and everything they did was perfect. His certificate, his cremation his paw prints his fur they paid such attention to details. I can't thank you both enough for giving me some peace knowing that my baby was in the right hands. Love Tricia&Ziggy

I'm writing a review, and this is already my fourth cat that Scott handles for me. I know a lot of…read moreplaces out there is all about being professional, timing, service. Scott is also good with these things, but I want to stress sth else I usually deliver my baby instead of having Scott pick it up, there's a peaceful sanctuary at his office. You would place your pet there and say your proper good bye, the process it feels more complete to me at least ... Scott is very patient and he gives a lot of time, he also has a lot cats, so I think he understands perfectly what every owner is going through, that we didn't just lose a pet. We lost a family. Scott gives a very peaceful and warm energy that you feel like you can entrust your pet with him and he would take good care of your pet. I think that's what every pet owner needs because we feel so vulnerable at a moment like this... Btw, He also doesn't take the payment until he is done with the service.

I recently lost my fur baby who passed at the age of 21 years. She was my children's first dog and…read moremy companion after the Army. She definitely lived one of the best stress free lives. We have worked with Scott in the past and immediately called him after our fur baby had passed to schedule a pick up. Not only does Scott ease your heartache with his kind, comforting, and caring demeanor but he eases your grief during one of the most difficult and painful moments of your life. What is truly remarkable about Scott is that he has this Morgan freeman vibe to him. Somehow he brings peace to your heart knowing your pet is in the best hands possible. His prices are very reasonable and affordable if your pet passes after veterinary hours or over the weekend. Scott gives excellent detailed instructions, next steps, and turn around timeframes. There's a reason why he's so highly rated and why everyone recommends his services. He truly is the best and we can't thank him enough.

Compassionate, Caring, Understanding, Patient, explanation of procedure…read more Dr. Kevin is a calming, reassuring presence. His compassion for these animals and their grieving owners is genuine. I appreciated his reassurance that it was the correct decision and at the right time when he saw the gravity of the condition; I had no doubts, but it was still a comfort to know his thoughts. Dr. Kevin came once before for another pet with an unexpected situation. He allowed us plenty of emotional, physical space with our pet. He was serene and respectful while being here, it felt natural as though he belonged, a part of the family as though he'd known our babies forever. highly recommend!

Dr Kevin has been programmed in my phone for a while now and you dread having to call him, but he…read morewas available at a critical time when my dog needed to pass peacefully. He was able to come within a few hours to keep my dog, Lola, from going into shock and full organ failure after a ruptured spleen hemangiosarcoma. It was her time, and it was the most peaceful and respectful passing. I couldn't recommend him more fully. Thank you again, Dr Kevin, you are a blessing.

It was a shock to me when I found my hamster had died around 10-11pm at night. I was so distraught…read more I immediately started searching where to cremate her. Scott answered my call right away, broke down my options in a way where he was not trying to take advantage of my grieving state. He was kind and understanding and came to pick up Usagi within an hour. He was delicate with her when he took her and never once did he make me feel like I was silly for trying to cremate such a small pet. Everything he explained about the process was exactly what I received. Nick then contacted me and let me know Usagi was ready to come home and again, the same type of kindness and care I received with Scott, was the same with Nick. This company is doing something right when you receive a consistent level of customer service and extra kindness during a delicate and hard moment. I definitely recommend this company with your fur babies who have crossed the rainbow bridge. All I can say is thank you so much! I could focus on my grieving and not being taken advantage of.

Excellent company and service. Our dog unexpectedly passed and they were there within hours not…read moredays. They were so compassionate and gentle. I can not express how much I recommend this company and how grateful I was to have them help me in my time of need. Quick, efficient, excellent communication, kind, empathetic. I hope I won't have to use them again but will absolutely be recommending them to anyone that would ever need them. Stitch and I thank you for being gentle with him and our family.