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    Furrever Friends

    4.9 (143 reviews)
    Open 9:00 am - 5:00 pm
    Updated 3 months ago

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    Response rate

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    Services - Furrever Friends

    Pet cremation services

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    Not his ashes or a mix of other dog's ashes. I found another dog's tag in the bag. He was not wearing a collar.
    Jenny A.

    This is a very late post, but next month marks my pups death anniversary, and I can't stop thinking about how upsetting my experience was with this crematory. When my first dog passed, the vet clinic handled the arrangements and worked with this crematory. I was told he would be cremated privately, and I also specifically requested a fur clipping--which I never received. At the time, I was grieving and trusted that everything was handled as promised. A few months later, my second dog was at the end of her life. A mobile vet came to my home for her euthanasia and asked where I'd like her cremated. I mentioned this place, since it's where her brother had been cremated, and the vet said Furrever Friends does home pick-ups. So I called to ask, and the woman who answered the phone was shockingly rude. All I did was ask if they offered house pick-ups, and her response was, "I can't just go around picking up everyone's dog." That alone was completely uncalled for--she could've just said no. Then she contradicted herself and said they do pick-ups but for an expensive fee (I honestly didn't care how expensive it was, I just wanted to keep my dog a while longer after she was going to be euthanized). I was already emotionally drained and overwhelmed, having to say goodbye to my dog in just a few hours, and instead of empathy or simple clarity, I was spoken to with condescension and raised tone. She kept going on about how busy they are and how much work it is. I honestly spaced out at that point because the stress and sadness were too much. Eventually, she seemed to realize how harsh she was being and abruptly changed her tone--offering advice for my dog's final moments. But by then, the damage was already done. I ended up choosing Pet Haven Cemetery and Crematory instead, and they were incredibly compassionate and straightforward. I'm grateful for them, but I wish I didn't have this upsetting memory tied to the same day I lost my dog. To make everything worse, a few months later I bought matching urns for both of my pups. While transferring the ashes of my first dog (the one cremated here), I found a license tag in the urn that did not belong to him. He was not cremated with a collar, and I didn't recognize the tag at all--it was another dog's. That's when I realized he was likely not cremated privately like I was told. Either they did a group cremation or gave me the wrong ashes. I'll never know for sure. It's heartbreaking to think I might not even have my dog's remains. I honestly wish the vet clinic had never used this crematory's services. No grieving pet parent deserves to be treated this way, and no one should ever have to question whether they're holding their beloved pet's ashes or someone else's. Update: Thank you, Heather, for taking the time to read my review and clarify that the tag I found was an identification coin used in the cremation process, not another dog's license tag. I truly appreciate the explanation, even though the second overall experience was still unpleasant.

    Lisa A.

    My beloved Snoopy passed away after 12.5 years in 2015 and I took him to a pet cemetery that did an amazing job with his cremation. I was very grateful and decided to return to them this year when my beloved Goju passed away at the age of 10. I heard that this place had gone under ownership change, but I decided to give it a try. Big mistake. The place was virtually deserted. The only one to help was the groundskeeper since no one was in the office. There were literally no choices for an urn. They also no longer do cremations onsite. They would send him to LA and I would get him the next day. Such a disconnect and rush at a difficult time. Since he was the groundskeeper, I would have to call in to pay. This was already a hard time for me. I'm not jumping through hoops to pay a vacant office. No thanks. I did not feel this place would give Goju the dignity I felt he deserved. I called up Furrever Friends and was immediately greeted by Kaitlyn. She told me they could help me and was upfront about the pricing. I drove more than 45 minutes to get there. Kaitlyn greeted me and gave me options right away and there were plenty as I would expect. She was very empathetic to my connection to my little Goju. She told me, interestingly, after I left she got a few more birds, which she never had that many in a row. I picked a package upgrade and it still cost $100 less than than the other place's base package with NO UPGRADES. I knew I picked the right place. I picked up Goju at the end of the week and the care package was exactly that: CARE. Nothing was rushed. Immaculate attention to detail. Empathetic to the major hole left in my heart. I highly recommend Furrever Friends for treating Goju with the dignity that he deserved after a decade of enriching my life. Thank you!

    Stacey S.

    I'm not quite sure how to review a crematory place. I also wasn't hoping to be in this situation, I mean I don't think anyone ever is. Robin, "Appa" was my little koosh ball of floof. She was the best thing to leave Arizona 12 1/2 years ago. When I noticed her decline I scrambled to figure out a "what if" option. I called FURREVER FRIENDS in January, choking back tears. Heather understood. Appa had fallen over and I feared the worst. She reassured me, told me the options, she said when the time came, they'd be there for me. I explained that hey, since she's aged she's no longer her luxurious floof self and has become a mess, I've tried caring for her as I did, but it's getting rougher in her age, and she said they see it all, and they don't judge. I reached out fairly recently and let her know Appa was going to the doctor potentially for one last time. Heather was on vacation but still managed to let me know hours, comfort me, and let me know who would be there for intake. I'm forever thankful for that. Robin, Appa, officially crossed the rainbow bridge 7/15 and Katelyn was there for us. Thank you. Appa will be received by Sea Scouts and see one last sunset or sunrise. Binky free, baby.

    My dear Roxy
    Rafael C.

    Thank you, Heather, for supporting me during one of the most difficult times of my life, losing my little Roxy. Amidst the pain and difficulty of losing my beloved dog, your service was very professional and respectful. If anyone is reading this comment, I just want to let you know that the price isn't the cheapest you'll find, but the treatment and service you receive here are worth it. Descansa en paz mi amada Roxy.

    Cremation box
    Maureen I.

    I had a really good experience here. Heather was very kind and informative. We took our hamster there which we dropped off frozen because we didn't know where to take her and didn't want to just go anywhere. So I was happy to hear that they can work with just about any animal type and they were also able to get her paw prints which came in a beautiful bag with card and additional thoughtful pieces. They also assured they do not mix the animals with others in the process. The box was beautiful and had beautiful custom flower art and her name hand written. Thank you Heather.

    Paw print and nose of our beloved dog
    Michelle G.

    We were heartbroken when our dog passed away and wanted a private cremation. We opted to bring in our fur baby in rather than have him picked up so we could see the urns and keepsakes.Katelyn was so helpful and understanding. We received Trooper back within a few days and received prints of his paw nose as well as ordered a couple of other keepsakes.

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    2 months ago

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    6 months ago

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    Glad we could help a bit during such a difficult time.

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    3 months ago

    They were wonderful, kind and understanding when I contacted them. Everything went and as promised, highly recommended.

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    Barbara G.

    Thank you Hal,We appreciate your review.

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    2 months ago

    They always do a beautiful job with grooming, my dog I would definitely recommend them

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    1 year ago

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    4 months ago

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    Barbara G.

    We are happy to help and appreciate your review

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    4 months ago

    Friendly, compassionate service. They offered the lowest rate I could find in the South Bay for communal cremation is a small cat.

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    10 months ago

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    10 months ago

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    2 years ago

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    1 year ago

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    5 months ago

    They're always amazing. Highly recommended .Heather is so professional and the treatment is so heart warming.

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    2 months ago

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    Glad to help with your Chloe.

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    3 months ago

    Obviously a sad visit but we were helped by a very thoughtful staff member which we highly appreciated

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    11 months ago

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    7 months ago

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    10 months ago

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    1 year ago

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    Katelyn is wonderful. So glad we could help with your Trooper

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    6 months ago

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    7 months ago

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    9 months ago

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    4 months ago

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    Glad to help Syndee. Thank you for your review.

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    1 year ago

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    2 years ago

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    10 months ago

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    2 years ago

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    2 years ago

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    3 years ago

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    4 years ago

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    9 months ago

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    2 years ago

    They are very compassionate and thoughtful. Made a very difficult experience a bit easier.

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    2 years ago

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    Page 1 of 4

    Furrever Friends Reviews in Other Languages

    Ask the Community - Furrever Friends

    What is the cost for a Boxer?

    Hello, Private cremation is based on weight. Typical range for private cremation of mid-large size… Read more

    Hello Our Rabbit has declined rapidly this week and no longer has use of his hind legs or bodily functions. I am interest in euthanasia/cremation as he is now suffering and…

    I’m so sorry, I know this is difficult. We only provide cremation services. You need a doctor for euthanasia services. If death occurs it’s good to know we are open daily… Read more

    Cost of euthanasia for a small cat?

    Price for private cremation of small animal is $279. Includes ink impressions and a complimentary urn. Typically complete 3-4 days. Call if you need more info.… Read more

    How much does cremation cost for a small chihuahua dog? What are the prices and do I call and make an appointment?

    Price is $279 which includes ink impressions and a complimentary urn. No appointment necessary. We are open daily from 9-5… Read more

    Do you guy do handle calls and services outside of normal business hours posted, such overnight?

    No, we are normally open 9-5 and by appointment on weekends. We are open 7 days a week.

    Hi, I found out my robo hamster is dying and I'd like to know how much cremation would cost? I checked the website but there's not much info listed there. I'm hoping it's not too expensive. She's about 1.5 inches tall and weighs less than a pound.…

    Hi there, we actually do cremation for these pocket sized animals all the time for $100. Includes private cremation, impressions and a hand crafted box urn. Good luck with your Hami and be in touch when you are ready to schedule service.

    View All 8 Questions

    Review Highlights - Furrever Friends

    Thank you, Heather, for supporting me during one of the most difficult times of my life, losing my little Roxy.

    Mentioned in 62 reviews

    Read more highlights

    You might also consider

    Pet Haven Cemetery & Crematory

    Pet Haven Cemetery & Crematory

    (139 reviews)

    The person up front was very friendly. They give each family member about 10-15 mins some…read more"private" time to say goodbye to your fur baby. We were told it would take 2 weeks (this was during Memorial Day weekend). I got a call and was able to pick up the ashes. Mine was a guinea pig so it came in a small white plastic container. My kid (who is an adult) paid extra for the paw print (like the ones we do to our kids when they are babies). They have urns for sale there, but we ended up buying a box style urn later somewhere else.

    I am extremely disappointed with the paw print memorial and cremation services provided through Pet…read moreHaven Cemetery & Crematory in Gardena. I euthanized my dog at VIP animal Hospital. I paid approximately $380 for my dog's ashes and $80 for the paw prints, and the quality I received was nowhere near what I expected. I have a paw print keepsake from my first dog that was done by a different business, and I assumed I would receive something similar. Instead, the paw prints I received look rushed, unfinished, and unprofessional. The clay impressions have what appear to be fingerprints and handling marks left in the clay, the lettering is uneven and poorly done, and my dog's paw print is barely visible. One of the prints is also dirty and has debris embedded in it. These are supposed to be cherished memorial keepsakes, but they look carelessly made. I was also disappointed with the presentation of my dog's ashes. The ashes were returned in a plain plastic container, with the cremains inside a zip lock plastic bag. For the amount charged, I expected a much more respectful and dignified presentation. I understand that VIP Animal Hospital may not be responsible for creating these items and that the work was performed by Pet Haven Cemetery & Crematory, but as a grieving pet owner, this experience has been heartbreaking. These memorials are irreplaceable, and there is no opportunity to redo them once they are made. I would strongly encourage the crematory to improve its quality control and pay greater attention to the care and craftsmanship of the memorial items it provides. Families trust you during one of the most difficult moments of their lives, and the results should reflect that responsibility.

    Gentle Journey Pet Cremation

    Gentle Journey Pet Cremation

    (77 reviews)

    Losing a pet is one of the hardest things to go through, and after finding out my cat had passed…read moreaway overnight, I was completely overwhelmed and scrambling to figure out what to do next. I came across this place and they answered my call right away with so much kindness and empathy during such a difficult moment. I truly appreciated how compassionate and understanding they were throughout the entire process. Within just an hour or two, they were able to come pick up my boy, and they kept me updated every step of the way so I never felt left wondering what was happening. They communicated clearly, let me know when everything was ready, and made an incredibly painful experience feel a little less heavy. I also chose a package that included his fur clipping, a paw print, and a beautiful box for his ashes with his photo placed on the front. Receiving those keepsakes meant so much to me and made everything feel a little more personal and comforting during such a heartbreaking time. I'm truly grateful for the care, respect, and compassion they showed both me and my cat. Thank you again for helping me through one of the hardest moments of my life.

    I was heartbroken when I lost my sweet pet of almost 15 years. What she loved the most was to be…read moreloved and cherished. Gentle Journey was truly amazing from the moment I called to getting her back home with me. They did an amazing job in honoring her and the love and lifetime we shared. Thank you, Sonia for your support during this difficult time. I was heartbroken when I lost my sweet pet of almost 15 years. What she loved the most was to be loved and cherished. Gentle Journey was truly amazing from the moment I called to getting her back home with me. They did an amazing job in honoring her and the love and lifetime we shared. Thank you, Sonia for your support during this difficult time.

    A Pet's Farewell - I miss her face so much.

    A Pet's Farewell

    (147 reviews)

    My family and I recently had to relieve our sweet Lulu of her awesome family member duties this…read morepast Monday. My daughter had prepared us for this day by researching the reviews of a few in-home services so that we would have the right choice at a moments notice. We were at the vet at 9 AM and confirmed the bad news that we had to act quickly and my daughter immediately called her first choice, A Pet's farewell, and we were able to get an appointment at noon that day. Waiting any longer would have turned out a whole different bad way. Dr. Leah came over on time and came into the house and graciously explained how we were going to proceed all the while being very patient and considerate of our situation. Dr. Leah asked us to prepare some snacks Lulu loved so that we can distract her from the needles of concoctions. Lulu ate one of her fave's Cane's chicken (actually got up to eat that), went on her last potty break and then we went back into the house and set up in the living room. Lulu took everything like a champ as she always has, and it was painless and a comfort to know that she was just going to drift away peacefully with all of us at her side and in her visuals as she relaxed. Dr. Leah was very helpful and patient as we cried and hugged Lulu good-bye. Dr. Leah wrapped Lulu up in the carry out sling and my son helped her take Lulu to the car that was decorated with cute pillows, a blanket and flowers for her final trip in a car. Thank you Dr. Leah not that I want to do this ever again, but I will have to, and I will definitely be calling you back to help us the next time. I hope anyone considering an in home service is able to give their pet's a peaceful final goodbye-bye no matter the cost. Your peace of mind knowing you did the very best for your family member is priceless.

    During a very difficult time for our family and our sweet baby girl, Dr. Leah proved to be the…read moreperfect person to help us get through a very difficult experience. Dr. Leah was professional, compassionate, gentle and kind. As a vet, she briefly discussed Roxy's condition with us and this helped me with all of the conflict that I felt regarding ending her health struggles and pain. Dr. Leah was sweet with her and made all of us feel comfortable. She suggested giving her treats as the procedure began and Roxy was so happy eating cheese that she did not feel the needle as I held her. Afterwards Dr. Leah gave us her time and did not rush us, which I appreciated. I had hoped to give our sweet girl the luxury of peace and love at the end, but I really did not expect her to go happily as she ate special treats. I am so truly grateful for that. Thank you so much.

    Dr Marchi - Pet Euthanasia at Home - Dr Marchi was a huge comfort when we lost our pup Steve.

    Dr Marchi - Pet Euthanasia at Home

    (408 reviews)

    Thank you, Dr. Hall, for your compassion and for explaining the process to us before we laid our…read morebaby Naya to rest. Also, a big thank you to Imani for being so communicative with me during this time. I truly appreciate it from the bottom of my heart. Once again, thank you for everything. I hope I won't need to call for your services again, but if I do, I know that with Dr. Hall and Imani, I am in good hands.

    Dr. Marchi was recommended to me by my vet at Primary Care Bixby Knolls when I was preparing for…read morethe possible passing of my 16 year old dog, TamTam. I ended up communicating with Amber through email and text, and she was honestly so kind and supportive the entire time. They respected my request to avoid phone calls, which I really appreciated because I just was not in the headspace for that. Amber was also incredibly responsive to every update I sent, whether it was texts, photos, or even videos of TamTam. I even shared photos of him when he was younger and of the rest of our pack, and she was so warm and engaging about all of it. It never felt transactional at all, which meant a lot during such a heavy time. We didn't end up needing their services since TamTam passed peacefully at home with us by his side, but talking to Amber genuinely helped me through the process. They also offer ScratchPay, which is helpful for those concerned about cost. I will always appreciate the empathy Amber showed us during such a difficult moment.

    Small Paws Cremations - Our Custom Service 4 includes everything we offer.

    Small Paws Cremations

    (219 reviews)

    Van Nuys

    We lost our family dog Teddy after 15 wonderful years. Teddy was so much more than a pet and was by…read moreour family's side through so many difficult moments in life. Small Paws Cremation Service and Romo showed us incredible kindness and compassion. Romo reassured us that Teddy was in good hands, personally picked him up to be cremated and hand delivered his ashes back home to us with such care and respect. Romo gave us a lot of reassurance and we received great communication through out this process. It's rare to encounter such genuine compassion during a time filled with so much sadness. We are deeply grateful for the comfort and dignity Romo gave Teddy and our family during one of the most painful moments of our lives. Thank you, Romo and Small Paws Cremation Service, for treating our beloved Teddy with so much love and care. Thank you for bringing him back home to us!

    If I could give Small Paws Cremations 10 stars, I would…read more Today I had to say goodbye to my boy, my cat Ñoño, after 17 years, and Romo treated both me and my pet with genuine kindness, patience, care, and respect from beginning to end. On one of the hardest days of my life, he helped make a heartbreaking situation feel a little more manageable. He explained everything clearly, treated Ñoño with dignity, followed up professionally, and most importantly, showed real compassion. He also worked with me on the price when I was in a very difficult spot, and that generosity meant more than I can put into words. What stood out to me most was that he did not make me feel rushed or like just another transaction. He understood that this was family, not "just a pet," and he treated the moment with the seriousness and care it deserved. Losing a pet is brutal, and when you are trusting someone with someone you love, kindness matters. In my experience, Romo gave exactly that. I'm deeply grateful to him and to Small Paws Cremations for helping me through one of the hardest days I've had in a long time. I highly recommend them.

    Furrever Friends - petcremation - Updated June 2026

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