I wish Furrever Friends existed when my other dogs passed. Our dog, Franklin, died on Sunday. For over 11 years, he was a very important part of my family and friends. We are devastated. Not many crematoriums are open on Sundays. I called a number in Van Nuys that I found on Yelp, but the man referred me to Furrever Friends. I'm so glad he did. Heather at Furrever Friends was so kind on the phone and in person. She made the entire process very smooth and easy. She discussed everything with me - their strict cremation process, what to expect with the final package, etc. Honestly, I didn't ask; she just told me. I wasn't functioning very well that day. I picked up Franklin today after only a 4-day wait. At the shop, Heather surprised me with Frank's paw and nose prints on wood and paper! What a thoughtful idea! (I'm sure she told me about it on Sunday, but I really wasn't present.) I almost broke down in front of her when I saw his nose. We used to "boop" that thing! Frank himself is resting in a beautiful wooden box. He's coming home now. Heather, thank you so much for the amazing love and care you showed us! I won't forget you. read more

Back in April, my bsf lost her dog and used Furrever Friends to help her with her services. She put her dog down at a vet's clinic and FF offered a service to come pick up her dog directly from the clinic and handled everything that she wanted/needed perfectly. Last week on the 23rd right before christmas, my dog of 14 years passed away at home. I remembered my bsf used FF and I reached out to get their info. I contacted them immediately and was assisted by Heather. She was very kind and helpful over the phone, gave me all the info about the various packages they offer. They offer 3 different cremations packages (private, witness, and communal). I chose to go with private bc witness was more than double the price of private. However, don't be nervous about going with private bc they have numerous ways to ensure that you will be obtaining your pet's remains back even if you aren't able to witness the full process. The private package included a simple urn (a box), paw/nose impression, and fur clipping. In their viewing room, they have numerous urns to choose from and upgrade from the package. Although it was so close to the holidays, I was able to pick up my baby girl the day after christmas. They were kind enough to gift us with a bamboo impression of her nose and paw as an ornament as well. The whole service and communication was truly great. I had no doubt in trusting Heather and her family with taking care of my pet. You can feel how much they care about animals and their passion in helping families get closure and having a beautiful send off for their pets. I will definitely recommend Furrever Friends to all pet owners when it's time to say goodbyes to our fur babies. read more

Furrever Friends - Private Cremation Package - Pet Cremation Services Near Me - Long Beach, California

While it breaks my heart to write this review, as I've lost someone who took a piece of my heart with them, I want to sincerely thank Furrever Friends for the compassion and care they showed during such a difficult time. When you're going through a loss like this, it's hard to process logistics or even know what questions to ask, and they were incredibly patient, kind, and supportive throughout the entire process. Thank you for helping me keep Felipe with me forever. read more

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They were wonderful, kind and understanding when I contacted them. Everything went and as promised, highly recommended.

They always do a beautiful job with grooming, my dog I would definitely recommend them

This is a very late post, but next month marks my pups death anniversary, and I can't stop thinking about how upsetting my experience was with this crematory. When my first dog passed, the vet clinic handled the arrangements and worked with this crematory. I was told he would be cremated privately, and I also specifically requested a fur clipping--which I never received. At the time, I was grieving and trusted that everything was handled as promised. A few months later, my second dog was at the end of her life. A mobile vet came to my home for her euthanasia and asked where I'd like her cremated. I mentioned this place, since it's where her brother had been cremated, and the vet said Furrever Friends does home pick-ups. So I called to ask, and the woman who answered the phone was shockingly rude. All I did was ask if they offered house pick-ups, and her response was, "I can't just go around picking up everyone's dog." That alone was completely uncalled for--she could've just said no. Then she contradicted herself and said they do pick-ups but for an expensive fee (I honestly didn't care how expensive it was, I just wanted to keep my dog a while longer after she was going to be euthanized). I was already emotionally drained and overwhelmed, having to say goodbye to my dog in just a few hours, and instead of empathy or simple clarity, I was spoken to with condescension and raised tone. She kept going on about how busy they are and how much work it is. I honestly spaced out at that point because the stress and sadness were too much. Eventually, she seemed to realize how harsh she was being and abruptly changed her tone--offering advice for my dog's final moments. But by then, the damage was already done. I ended up choosing Pet Haven Cemetery and Crematory instead, and they were incredibly compassionate and straightforward. I'm grateful for them, but I wish I didn't have this upsetting memory tied to the same day I lost my dog. To make everything worse, a few months later I bought matching urns for both of my pups. While transferring the ashes of my first dog (the one cremated here), I found a license tag in the urn that did not belong to him. He was not cremated with a collar, and I didn't recognize the tag at all--it was another dog's. That's when I realized he was likely not cremated privately like I was told. Either they did a group cremation or gave me the wrong ashes. I'll never know for sure. It's heartbreaking to think I might not even have my dog's remains. I honestly wish the vet clinic had never used this crematory's services. No grieving pet parent deserves to be treated this way, and no one should ever have to question whether they're holding their beloved pet's ashes or someone else's. Update: Thank you, Heather, for taking the time to read my review and clarify that the tag I found was an identification coin used in the cremation process, not another dog's license tag. I truly appreciate the explanation, even though the second overall experience was still unpleasant. read more

Furrever Friends - Not his ashes or a mix of other dog's ashes. I found another dog's tag in the bag. He was not wearing a collar. - Pet Cremation Services Near Me - Long Beach, California

Although it was a very sad day for us but we are happy to say that we are satisfied with their service and compassion. I would use them again. Thank you. read more

Friendly, compassionate service. They offered the lowest rate I could find in the South Bay for communal cremation is a small cat.

My beloved Snoopy passed away after 12.5 years in 2015 and I took him to a pet cemetery that did an amazing job with his cremation. I was very grateful and decided to return to them this year when my beloved Goju passed away at the age of 10. I heard that this place had gone under ownership change, but I decided to give it a try. Big mistake. The place was virtually deserted. The only one to help was the groundskeeper since no one was in the office. There were literally no choices for an urn. They also no longer do cremations onsite. They would send him to LA and I would get him the next day. Such a disconnect and rush at a difficult time. Since he was the groundskeeper, I would have to call in to pay. This was already a hard time for me. I'm not jumping through hoops to pay a vacant office. No thanks. I did not feel this place would give Goju the dignity I felt he deserved. I called up Furrever Friends and was immediately greeted by Kaitlyn. She told me they could help me and was upfront about the pricing. I drove more than 45 minutes to get there. Kaitlyn greeted me and gave me options right away and there were plenty as I would expect. She was very empathetic to my connection to my little Goju. She told me, interestingly, after I left she got a few more birds, which she never had that many in a row. I picked a package upgrade and it still cost $100 less than than the other place's base package with NO UPGRADES. I knew I picked the right place. I picked up Goju at the end of the week and the care package was exactly that: CARE. Nothing was rushed. Immaculate attention to detail. Empathetic to the major hole left in my heart. I highly recommend Furrever Friends for treating Goju with the dignity that he deserved after a decade of enriching my life. Thank you! read more

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Long overdue review - it has been a while, and I finally am able to write about it - something I grieve over and think about every single day: the passing of my dog. Losing him was the hardest experience of my life, and finding the right place for his final goodbye was so important to me. This was the only place closest to Orange County that offered witness cremation, and I am so grateful I found it. Heather showed genuine care and compassion during the worst time of my life. Her kindness, patience, and sympathy made an unbearable situation a little more comforting. The customer service here is truly top tier - I could not have asked for better support during such a heartbreaking moment. The only thing I wish for in the future in a witness cremation - is to be able to stay around the entire time, and see my baby's bones come out of the chamber. As crazy as it may sounds, that would have been very comforting to me. I was told we had to leave briefly and come back because another family had to come in - but even leaving made me feel like I was abandoning my boy. I truly hope in the future, for a witness cremation, that they allow grieving pet parents the option to remain closeby throughout the process. Overall, I am very thankful to have found this place. Witness cremation is the only option I would have picked for my soul dog, and I am glad Furrever Friends was able to offer that. read more

I'm not quite sure how to review a crematory place. I also wasn't hoping to be in this situation, I mean I don't think anyone ever is. Robin, "Appa" was my little koosh ball of floof. She was the best thing to leave Arizona 12 1/2 years ago. When I noticed her decline I scrambled to figure out a "what if" option. I called FURREVER FRIENDS in January, choking back tears. Heather understood. Appa had fallen over and I feared the worst. She reassured me, told me the options, she said when the time came, they'd be there for me. I explained that hey, since she's aged she's no longer her luxurious floof self and has become a mess, I've tried caring for her as I did, but it's getting rougher in her age, and she said they see it all, and they don't judge. I reached out fairly recently and let her know Appa was going to the doctor potentially for one last time. Heather was on vacation but still managed to let me know hours, comfort me, and let me know who would be there for intake. I'm forever thankful for that. Robin, Appa, officially crossed the rainbow bridge 7/15 and Katelyn was there for us. Thank you. Appa will be received by Sea Scouts and see one last sunset or sunrise. Binky free, baby. read more

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Thank you, Heather, for supporting me during one of the most difficult times of my life, losing my little Roxy. Amidst the pain and difficulty of losing my beloved dog, your service was very professional and respectful. If anyone is reading this comment, I just want to let you know that the price isn't the cheapest you'll find, but the treatment and service you receive here are worth it. Descansa en paz mi amada Roxy. read more

Furrever Friends - My dear Roxy - Pet Cremation Services Near Me - Long Beach, California

They're always amazing. Highly recommended .Heather is so professional and the treatment is so heart warming.

They picked up my Chloe while I was at work, got her back within a week ! She came home with her beautiful wooden box with a heart shaped lock and key, a little bit of her fur in a cute jar and her name in a heart. Very happy with how they handled this process read more

Obviously a sad visit but we were helped by a very thoughtful staff member which we highly appreciated

I had a really good experience here. Heather was very kind and informative. We took our hamster there which we dropped off frozen because we didn't know where to take her and didn't want to just go anywhere. So I was happy to hear that they can work with just about any animal type and they were also able to get her paw prints which came in a beautiful bag with card and additional thoughtful pieces. They also assured they do not mix the animals with others in the process. The box was beautiful and had beautiful custom flower art and her name hand written. Thank you Heather. read more

Furrever Friends - Cremation box - Pet Cremation Services Near Me - Long Beach, California

If there was such a thing as a "best part" to pet euthanasia, it was witnessed cremation with Heather at Furrever Friends. Heather is motherly and is very passionate in what she does. She explained everything from start to finish, she handled my dog ever so gently, she gave us time to say goodbye, she gave us opportunities to ask questions. We got to see behind the curtains during witnessed cremation and their operations is organized and seamless. Their cremation box was spotless, cleaner than what I've seen at a funeral home. There is no doubt your pet is in good hands with Heather and Furrever Friends. read more

I truly feel deep gratitude for this place. It has not been easy to find a Witness service, and I consider myself very lucky to have discovered it here. From the kindness of the staff to the space they thoughtfully prepared for my child--everything is sincerely appreciated. I sincerely hope that the Witness service will continue for a long time to come. read more

We were heartbroken when our dog passed away and wanted a private cremation. We opted to bring in our fur baby in rather than have him picked up so we could see the urns and keepsakes.Katelyn was so helpful and understanding. We received Trooper back within a few days and received prints of his paw nose as well as ordered a couple of other keepsakes. read more

Furrever Friends - Paw print and nose of our beloved dog - Pet Cremation Services Near Me - Long Beach, California

THE BEST. From start to finish, Heather treated me with the upmost empathy and compassion. Their services are unparalleled in value and quality, which means so much during such a difficult experience. I felt that my sweet baby, Lotus, was treated with tenderness and care throughout this process. From the bottom of my heart, thank you Heather and the staff of Furrever Friends. read more

Furrever Friends - Pet Cremation Services Near Me - Long Beach, California

The care they took with my precious pet was outstanding! They truely care about your feelings and your pet!! If I could give a thousand stars I would!! Thanks again furrever friends!! read more

It was a process figuring out what we wanted to do after we had Dr. Nguyen from Dr. Marchi Pet Euthanasia perform her service at our home. The folks at Furrever Friends were so kind and understanding as we went back and forth. We finally decided that keeping the transaction local and close to home was the best way to go. A rep arrived at our home promptly after the Dr. was finished. We worked together wrapping our girl and getting her into the company van. Super respectful, quick without being rushed and easy on us on a real hard day. We got a call a few days later that her remains were ready for pick up and I went to their location in West Long Beach. I was going to go simple but we decided to purchase a wooden box. But no sales pressure form the owner. This is a great service that they provide with compassion and care. Real people being real kind in difficult situations. read more

Heather and the team are SOOO KIND AND COMPASSIONATE!! Sadly, I have had to use their services twice now but, wouldn't use anyone else!! Thank you Furrever Friends!! read more

What a godsend this place was for me and my wife. We look after a colony of stray cats in our neighborhood as best we can, and one of the females had a litter before we could get her spayed. We kept tabs on the kittens with the hope of getting them adopted when they were old enough. Unfortunately, one of them didn't make it that far. (An awful reality of surviving outdoors.) My wife and I were devastated when we found the kitten outside of our home on a Sunday. We tried calling around to local vets and rescues to no avail. Other cremation places were closed. Most charged upwards of $300+ for a private cremation, but didn't have more affordable alternatives. When I tried contacting the city (via animal control), I learned that I'd have to put the kitten in a "sealed plastic bag" and leave it outside, like garbage. My heart couldn't handle it. Luckily, we found Furrever Friends. They told us to come by without an appointment. Even though the kitten had no name, we loved it, and the woman who helped us was kind and compassionate. She made the process easy and simple. She explained how the communal cremation worked, and that the ashes would be spread at sea in an ecologically-friendly way. Everything about the experience was handled as though the kitten was our own. (Which in some ways, it was.) It's obviously a heartbreaking service to need, but we're beyond grateful to Furrever Friends for their help and empathy -- especially at such an affordable rate. Thank y'all so much. read more

Amazing thoughtfulness to detail and highly recommend when we need to lay our fur friends to rest. read more

Kind and compassionate people. I will use again for my other pets. The beautiful and carefully made card with her nose, paw and whiskers makes cry every time I look at it. All the little thoughtful details made this experience lighter. Thank you. read more

Heather (the receptionist) is a good person and should god forbid your pet passes, please come here because they don't pretend to care about your loss like most places just trying to make a profit, they actually DO care! Today we had to reach out to Furrever friends cuz our beloved cat Skye literally just died out of nowhere..... and from the second she took her last breath to the second we arrived to furrever friends (which was about 5 hours) they immediately took her in and made sure we didn't have to go into debt to pay for the cremation.... Everywhere else tried to upsell us with fake emotion.... But again, thank you Heather from furrever friends for being genuine. And.... Rest in peace Skye.... I loved you so much... my beautiful little girl cat read more

Had it not been for friend Ash O., who very recently taught me the importance of promptly thanking a service so helpful and vital in a difficult time, I'd probably not have the courage to write this review. It's been exactly a year. If it hadn't been for friend Max S.'s Yelp review last year, I might not have known to come here. California law is different than other states. We were treated with great kindness with every decision. We had with this business, a feeling of sensitivity and partnership in choosing what was best for us. Owner, Heather, is most thoughtful, I am aware that she must deal with many troubling situations that we couldn't fathom. Everyone we encountered was supportive at every stage. Dani's preparations, in particular, were especially comforting. I am grateful to them all. I may at a later time write of the timely appearance of the black butterfly last year and yesterday. read more

It was quick and almost painless with how they accommodated to us. They didn't try to upsell us for anything which I appreciate in a moment like that. they made the experience easier for us and if I ever need I'll be back. read more

If you ever find yourself in the heartbreaking position of losing your best friend, your fur child, and are reading these reviews to search for cremation services, I want to assure you that in choosing Furrever Friends you are in the best hands. From the time I reached out to enquire to the time I picked up my beloved Miss Nancy I was treated with gentle kindness, empathy and respect. Both Heather and Crystal have such warm energy, and I never felt pressured or pushed to do or purchase anything. I chose the individual cremation, and after speaking with Heather when I arrived, I knew that Miss Nancy would be treated with love and dignity. This was such a priceless gift in a very painful time. Thank you so much Heather! I am furrever grateful. read more

Furrever Friends - Miss Nancy is home - Pet Cremation Services Near Me - Long Beach, California

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I do not know how to say this but Furrever Friends deserve it. I am so grateful for everyone at Furrever Friends for the care and dignity of service they provide for my beloved Bronx. Sunday 19 May was one of the saddest day for Me and my Family. After 14 years with our beloved Bronx, he crossed the Rainbow Bridge. At a time of unbelievable heartache, Furrever Friends was there for my Family. I called early Sunday morning and their thoughtful Staff talked me all the way through the next steps. They arrived at my home and carefully allowed me to place Bronx in their car. They allowed him to be transported in his own blanket and with his favorite toy Lucy. When I asked for Bronx to not be alone and to go through his final steps with his trusted blanket and dear toy...they said YES without hesitation. As promised, they called me for Bronx's final ride home. Upon my arrival, they greeted me by name and had Bronx ready for his final ride home. Thank you Furrever Friends for your warm and family like treatment of our Beloved Bronx. I appreciate you. read more

Virina Family, Our german shepherd Napoleon passed away on April 29,2025. It was early morning around 1:09AM. We are not prepare for something like this. I found furrever friends number in the internet. I called but nobody answer since it's too early. To my surprise Heather called me back right away. She was very compassionate. I asked for a pick up but their van was not available till after lunch. So my son and I drop napoleon off to their location. They explain to me what they are going to do with our beloved Napoleon. I was very impressed on how they treated Napoleon remains with respect and compassion. Thank you also to Katelyn for taking care of Napoleon remains and keepsakes. I will be forever thankful to "Furrever Friends" for really taking care of our beloved Napoleon's remains. I'm sure Napoleon is happy too. God bless furrever friends. read more

We recently lost our 15 year old Chiweenie who passed away at home and found Furrever Friends on Yelp. They were absolutely wonderful from beginning to end. They were kind, compassionate, and truly cared about taking care of our dog once we dropped her off for cremation. The entire process was so easy. We called once they opened to see if we needed an appointment and were told we could drop her off any time during business hours. We got there and the kind woman, I didn't catch her name, explained our options, had us fill out a form, gave us time to say our goodbyes, and made the process so easy. It's so nice it's a short and easy process as you're already dealing with a lot of emotions and it's such a difficult time. I'm so thankful for Furrever friends and highly recommend them! read more

Our beautiful girl Nova survived with cancer for almost two years, when her quality of life declined significantly we knew it was time to let her cross the rainbow Bridge, we choose one of their partners (Dr Marchi) to help our baby, we were told that it would be 1-3 weeks before our baby would be ready to come home, less than a week after our girls passing I got a message that she was ready to come home. Their location is very nice and easy to find, the staff is very friendly, our baby's ashes were packaged in a nice box with a heart name tag, certificate of cremation and a beautiful card. Prices were reasonable and I was most appreciative that I was able to pick her up in person. Thank you for taking such good care of our precious Nova She found her forever home 24 Jan 2012 7 Oct 2011 - 3 Feb 2022 read more

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Diane Mueller Local Guide·42 reviews a month ago While wintering across the south this year, our 11 year old Golden Retriever got deathly ill and we needed to have him euthanized. Furever Friends took special care of him for us, and even though it was a Friday afternoon and we were leaving town on Mon day, they made sure he was ready to finish our Southern state trip with us as I could not bear to leave him behind. TJ had just left for a cruise but took the time to make sure everything went smoothly for us. Mr. Joe had our boy ready for us on Saturday and was caring and professional. The intake guys on Friday were kind and comforting and everyone made us feel like our fur baby was the only one in the world. If I could give them 10 stars, I would. Pray you never need their services, but if you do, they are all phenomenal. read more

Really appreciate the staff during this difficult time for my family. We wanted a small business and the fact that's its female lead and owned was awesome as well. read more

Heather was so helpful and explained everything about the cremation process. She said we would get the ashes back by the end of the week and we did. Upon picking them up we got to meet her and she was so personable and understanding. I highly recommend Furrever Friends read more

We lost a loved furry member of our family very unexpectedly and early in the morning and after browsing a couple of pet cremation services, I felt Furrever Friends was the most genuinely caring option and I was right. Heather answered the phone before their official work hours and told me go come in with our baby. My kids were crying and she was very helpful explaining the process to them and what would happen next. She recognized our grief and suggested the kids light a candle for our baby so we can connect to his spirit. As soon as we got home, the kids did so and felt so much better taking to our baby through the candle. After picking our urn options, Heather kept me informed on possible pickup dates and their other services. Furrever friends was amazing in helping us in such a difficult time and being genuinely sympathetic to our grief. ​ read more

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They are very compassionate and thoughtful. Made a very difficult experience a bit easier.

This place is awful! STAY FAR AWAY! I'm sure Heather and her team will reply to this to defend the name of their business, but Heather inserted herself into my own family decision making regarding my beloved dog and ultimately made a decision on my behalf without discussing it with me beforehand which was entirely wrong and unprofessional. Heather made it so I am now living this life without a pigtail that my dog wore on her final moments. I asked Heather to cut and KEEP my dog's pigtail for me to have. Unknowingly, I had an other family member call Heather telling her to give another family member the pigtail instead. Even though I verbally said MANY TIMES Looking in Heather's eyes, in front of the other person that I would be receiving the pigtail. Which was agreed upon prior. Without any consultation, Heather gave the pigtail to my other family member that lives in a completely different state. Even though I was the one who filled out all the applications with MY information. Heather made a decision that has impacted me greatly. I don't have the pigtail I asked for anymore. Always believe the customer not the owner who's just trying to save their sorry asses. Wish you well, I pray you have some better morale instead of making a decision like you are the God of something. Thankfully, my God is greater. Heather good luck being your own god and apparently the god of the decision of what to do with my dead dog's remains. read more