Had this company install a new back door Donald and Gary did a good job. Very nice guys worked all…read moreday to get the job done

We are repeat customers. Our requirement was to improve our staircase and upstairs hall to remove…read moreaging hazards. Bottom line: we got a fantastic project and superb delivery. Adam, Gary and Chu are exceptional employees, professional, personable and very capable. They are well supported by Tony, the task manager who solved several challenging "unexpected issues" the project. The work the delivered exceeded our every expectation! We are lining up further projects with Chad and the team. We recommend them to you as the single best firm we've employed in our home in over 20 years.

Jim Hicks Home Improvement - Beware DO NOT HIRE this…read morecompany. From the reviews I've read and my own experience, it appears he has been getting away with signing contracts, taking people's money, and not being held accountable. Use EVERY platform and agency to file complaints, report, and expose him! DPOR, FTC, BBB, TICTOC, FB, ECT! RECORD EVERTHING! I hired Jim Hicks Home Improvement after water damage left my home uninhabitable. Contract: $27,808.33, with a $4,171.25 retainer paid. Since then, I've experienced delays, miscommunication, and a lack of professionalism. Jim refused to finalize the scope of work, clarify vague "per bid" items, or provide material allowances before demanding more money. He submitted inflated estimates to my insurance company--up to $10,000 more than our contract--while offering me low-grade carpet under $1.50/sq ft. A subcontractor told me, "I know what I'm charging Jim, but I don't know what Jim is charging you... it's a business." He ignored calls, stuck to short emails, and dismissed my concerns as "emotional" or "overreacting." He also used derogatory language, calling his own subcontractor a "redneck." His lack of urgency and transparency has jeopardized my ability to return home. BEWARE

This company stole $10,000 from my aunt. They are crooks. Do NOT give them a dime of your money…read more They will delay the job for months and months then refuse to give your money back when you change contractors. They also have an F with the Better Business Bureau. Do NOT trust the FB or Google reviews. Edit: They claimed what I wrote was completely false so here's further proof. Here's the link to their BBB page.. https://www.bbb.org/us/va/yorktown/profile/home-improvement/jim-hicks-home-improvement-0583-90033392 They've lost their accreditation and have a F because they are CROOKS! If anyone else has been SCAMMED by these CROOKS and they try and tie you up in litigation, I encourage you to contact the Virginia Board for Contractors like we have. Here's a link.. http://www.dpor.virginia.gov/Boards/Contractors/ Don't let immoral people like this get over on you.

This "Contractor" who, according to DPOR of VA does not possess a license to practice any sort of…read morecontracting. Also, he stole $5000 and a deposit from myself and my partner to do work that was never completed and he never showed up to the job. A police case is pending and he should be in jail soon.

Pj's handyman services were great to work with! Paul and Judith were very professional! They did a…read morefabulous job on my house and decks!I would highly recommend them for any job!!

I think it matters who oversees the job. The job needed tweaks, but Karone JOHNSON ensured that I…read morewas completely satisfied with the work. Also, their carpenter Kevin/Keith is outstanding and when you work with to design your project, you will be very happy with the end ! They completed CUSTOM cabinets and shelving for what I'll call a pantry closet and redid my laundry room to better utilize the space. they do subcontract some of the work out so I think that work definitely needs your oversight and communication with Upgrade Remodel to make sure it meets your specifications. Overall, I am extremely satisfied with my job and would consider using them again. I do think they may be a tad bit overpriced, but I wouldn't nickle and on dime on something I would have to live with so I'm satisfied.

They never delivered on the contract as written. Each time they were at our house out of 3 times…read morethe staff were under supplied and given no time to complete the job or repairs. Way to expensive and they now will no longer warranty the job as they sold us on. The floor is falling through, the shelves are falling off the walls. The shower floor is stained with yellow glue, the side panels are scratched up, the toilet came unbolted from the pipe/floor. We will be seeing them in court this coming year once the 90 days is past and we can for the entire $30k cost of the bathroom since every panel must be removed to replace the shower pan, let alone the floor repairs. They do not have American workers, all foreign illegals it seems.

I cannot put into words how I feel about this situation! I purchased a fully renovated house 5…read moreyears ago and since then I have to fix one thing after the other. Just today I fix the leak on my kitchen door that messed my entire laundry room because they didn't put proper weather proofing fabric and water was getting into the house! Few months ago we fix the master shower cause they didn't put a proper support under the shower floor. The vinyl floor in the entire house get separated from one another cause is not properly installed. I do have pictures of everything. People pay a lot of money already. Do yourself a favour and do a good research before you think of buying anything from that company.

We are pleased with the job THI did replacing our sunroom double hung windows with casement windows…read moreas well as a new sliding door. They encountered rotten wood and Michael, the project manager, kept us informed of the repairs needed. He was very responsive to all our concerns and corrected any issues promptly and to our satisfaction.

Once again SAGE has come through in a difficult situation. I needed a repair that required the…read moreexpertise and services of multiple trades and in very limited time. SAGE was able to pull them all together and get it done--ahead of schedule and under budget!

Overall, we were very pleased with Sage. They worked with us to make sure the job was done the way…read morewe wanted it and we are very happy with the finished product. We had our kitchen completely gutted and refinished with a wall removed. The job took longer than expected and there were some mistakes (to be expected with any contractor) but everyone was always friendly, courteous, professional and responsive. In the end we are completely happy with the kitchen and would definitely recommend Sage and use them again.

Ryan's bathroom is the nicest room in my 33 year old house. He and his team take great pride in…read moretheir work. They are efficient and on time, and their craftsmanship is excellent. Ryan is easy to work with and always responsive. If you are not a design expert--and I am not--I would recommend getting input from him about your choices. I would have saved myself a lot of agonizing by just asking him about choices! He has expanded his business beyond bathrooms, and I look forward to using him again for any future remodeling projects.

Ryan has done improvements in two of our bathrooms. I can't recommend him highly enough. The…read moreworkmanship is superb. The value is excellent. Plus, he and his crew show up when they say they will, are very personable, and go the extra mile to clean up behind themselves. We were super impressed.

OUTSTANDING!! UB Granite is top tier! HEE BEST in Hampton Roads. We had our kitchen counter tops…read moreupdated with the most beautiful granite I've ever seen! They honor your home from initial contact. Quality is top tier, pricing most affordable in Hampton Roads, and QUICK! Never seen anything like it. Minnie, UNO, and the "QUIET ONE" are hands down the most professional business we've dealt with in along time. They truly care because they want the clients to be happy, not satisfied but truly happy and proud. Thank you so much!!!

UB Granite Countertop is truly the best in stone masonry that you can find in the Hampton Roads…read morearea. They are respectful of your home, fair in pricing, expedient with delivery and installation and in the end we have a beautiful dream kitchen. Don't be fooled by their name. They also are craftsmen at marble, quartz, etc. I am a customer who has worked directly with Uno and his team and I could not be happier with my results.

Uncle Lee's Painting is a very professional and honest company…read more They do quality work at a fair price. Lee Massey, the owner is very organized and works hard to do a perfect job. His staff is meticulous and friendly. The air conditioning in part of my house was out a couple of the days they were working and I know it wasn't the greatest working condition for them, but they worked diligently to get the job done. I highly recommend Uncle Lee's Painting!

Lee and his crew did an amazing job on our house in Poquoson Va.! We originally called him for…read morepainting but learned that he and his crew are extremely talented in just about anything home remodeling related! They turned our nightmare home project into a dream! From painting the inside of our home to remodeling our bathrooms and hanging complicated barn doors. And so much more! Absolutely the best contractors we've ever hired! If you are looking for a contractor you can trust will do an amazing job you've found him! The crew even cleans up everything when they are finished! Just can't say enough about this team of hard working contractors!! Pictures below show the beautiful job they did painting the outside of the house blue and repairing our screened porch as well as building beautiful new entry steps. A+++++

Patriot Plumbing replaced my water heater that was covered by AHS. The warranty service paid for…read morethe new unit, and I paid Patriot for the "modifications" which totaled $776. This seemed to be a bit high, but I was prepared to write a check or use a credit card to pay the balance. My issue is that Patriot would only accept cash forcing me to drive to the bank during the Coronavirus pandemic to withdraw $776 in cash. I asked if there was another way to pay and they refused stating "company policy". The governor issued allowable travel guidelines for a reason. It seems to me that Patriot Plumbing does not care about the health and well being of me, my family, or the community. I am giving one extra star because the two men that replaced my water heater were kind and courteous and seemed to do a good job.

WARNING WARNING Don't use this company no matter what…read moreplumbing issues you are having. Even if your home warranty company refers them to you DONT USE THEM AT ALL.. they did a very lousy job and when I called them to let them know the receptionist was rude and had a very nasty attitude. this company needs to close shop and leave it to the professionals who provide good service and have workers with out body Oder. they never came out to fix the issue the cause