Actually it's what didn't go well. Let me explain. I brought in my wife's car to get a brake job…read morebut after the inspection the owner told me that I didn't need on, he said, a small sound early in the morning is pretty regular & we should not be concerned about the safety. It is so refreshing to come across a company that is so concerned about their customers & not just the bottom dollar. You guys have earned our business for life, matter of fact I will be spreading the word. p.s My wife is very happy!

Great customer service. I brought my car in after repairs from an accident because the car was…read morepulling to the right. They checked it out quickly and found the issue. I sent it to the insurance company and was told to get it fixed. They double checked it again after I was told it had been aligned and were nice enough not to charge me again for inspection after it had been done by another company. They found that it still needed work. Honest people I'd say. I do recommend

Called this guy for a family members car, the starter was replaced by him…read more Shortly after same issue, intermittent no crank , a defective starter from Autozone or Oreilly was installed Tried contacting him but never picks up, this guy does not stand behind his work, never called back, just avoiding to warranty his job, He is not A-ok, he is not a man, just a coward who avoids and runs from his problems, do not trust

Yeah this guy tried to charge 100 more for just labor than Pep boys wuoted on the whole tuneup job…read more What a joke

I rarely leave reviews, so this should say a lot…read more I brought my 2018 Volvo S90 to Eric's Car Care for an A/C diagnostic because the air was blowing hot. I had a scheduled appointment and dropped my car off around 7:00-7:30 a.m. on Friday, yet I didn't get my vehicle back until Monday. I also never received an update call--I had to call them myself. While delays can happen, my real concern is the accuracy and honesty of the information I was given. After their inspection, I was told my vehicle needed a new A/C compressor, condenser, and expansion valve, bringing the total repair cost to $6,411.07, including labor. That is a major expense, so I declined the service and sought a second opinion. I then took my car to Alpine Motor Works, where they identified the actual issue: a leaking Freon valve. They replaced the valve and recharged the A/C system, fully resolving the problem for $205.65 total. There is no reasonable explanation for being told I needed over $6,000 in repairs when the real issue was a minor leak. This feels extremely misleading and unprofessional. I was even encouraged to finance the repair and pay off the balance within 90 days, which now feels even more concerning given how unnecessary those repairs turned out to be. Being given such drastically incorrect information after a diagnostic is unacceptable. Customers rely on shops to provide honest assessments, not inflated repair recommendations. I will not be returning, and I strongly encourage others to seek a second opinion before committing to major repairs here.

One star is too generous. Eric's Car Care seems friendly up front -- but once something goes wrong,…read moreit becomes delays, excuses, and attempted add-on charges. Unfortunately, my experience matches what other reviewers have described. Also, this company has a few unresolved BBB complaints recently. In May 2022, they installed a throttle body on my 2007 Ford Explorer. Shortly afterward, the vehicle began having intermittent stalling, and it has steadily worsened. A throttle body should last 100,000 miles or the life of the vehicle, so this kind of failure this soon after installation is unacceptable. Last week, a second mechanic at a Yelp four-star shop inspected it and said the throttle body was "faulty out of the box" and not a Motorcraft or Original Equipment Supplier part. When I brought the vehicle back to Eric's, they kept it for three full days, then told me "nothing is wrong" and attempted to charge me $125 to "look into it" -- exactly the kind of delay and added fees others have warned about. The manager blamed the delay on having only one mechanic and my vehicle being "in line." To make it worse, they claimed the warranty had expired, but when I asked for the signed warranty documentation, they couldn't produce it. If you're going to deny coverage, you should be able to provide the paperwork you say I agreed to. Run -- don't walk -- away from this shop.

I went in to have a broken tail light replaced. Kevin greeted me with a smile. He immediately…read morejumped in my car and backed it into the repair shop. He quickly replaced the tail light. I was there less than 30 minutes. It's a small shop and you might miss it if you aren't looking, but I highly recommend it if you want friendly and quick service.

Had an issue a few months ago, thank you to J&I! My alternator was completely dead- first auto…read moreproblem I've had and so I was freaking out! When I spoke with J&I Auto Repairs, I received a quote and an estimate of how long the service/repair would take. When I went to pick up my car, they were able to explain the work they did in a way that was easy for me to understand, even with my lack of auto knowledge! I truly appreciate everyone who helped me out, definitely a business worth supporting.

I recently took my vehicle to AnA Tire & Automotive and had a great experience from start to…read morefinish. The staff was professional, friendly, and took the time to explain everything clearly without any pressure or upselling. They diagnosed the issue quickly, completed the repairs in a timely manner, and kept me updated throughout the process. The pricing was fair, the work was done right the first time, and the customer service exceeded my expectations. It's hard to find an honest and reliable auto shop these days, but AnA Tire & Automotive definitely earned my trust. I'll be returning for future maintenance and repairs and would highly recommend them to anyone looking for quality automotive service. Thanks again to the team for making the process smooth and stress-free!

Everything went well.I put my car in the shop on 04/14/26 and it was repaired and ready to go on…read more04/16/26 Felix San Miguel did an excellent job on the procurement of my car, everything was Fantastic!!! My name is David Burks AND I WILL BE A REGULAR CUSTOMER ,THANKS FOR THE EXCELLENT TREATMENT..04/28/26...

I have been servicing my car with Jose at Eurocar-werk for over a decade, and I would not trust my…read morevehicles with anyone else. Jose is excellent at his job, honest, and thorough. I can always count on him in an emergency, and he consistently keeps my cars in tip-top shape. Jose, Josh, and Hector are more than just mechanics. They are like family who truly care. You can feel the difference the moment you walk in the shop. Hands down, this is the best auto shop in the area.

I went to this shop on a referral from a regular customer. I needed the spark plugs and…read moretransmission fluid replaced. I was greeted by Jose and seemed like a qualified service technician. After everything was done, I drove the car for a couple of weeks didn't get same gas mileage. After an inspection the new spark plugs were covered with a bit of carbon per Jose. After 2 bottles of injector fluid gas mileage returned. After a month the engine splash shield came partially undone on the freeway. I took it back to Jose and said 3 bolts had come undone but minimal damage he said. After inspecting it myself a huge hole formed from scraping on pavement! Sent photos to Jose and no response left message no response. Now the gear shift is slipping!! The repairs were cheaper than the dealers but in the end you get what you pay for, at least at Eurocar-werk repair on Gulfton! Beware of this shop do not get your car repaired here!! JMR

The 1993 Honda Accord Transmission Repair Experience…read more The transmission repair for my 1993 Honda Accord was handled exceptionally well. The technicians involved demonstrated their expertise in working with older models, especially since the parts were hard to find. They thoroughly understood the common transmission issues associated with this model and provided a detailed diagnosis. They explained the necessary repairs clearly, ensuring transparency throughout the process. The repair was completed within the estimated timeframe, which was appreciated. The shop communicated effectively, keeping me updated on the progress. The pricing was reasonable, especially considering the quality of the work performed. They also offered valuable insights on preventive maintenance to avoid future issues. Overall, the experience was positive, and my Accord now runs smoothly. I highly recommend this repair shop for anyone needing transmission work on a 1993 Honda Accord or similar models.

I've been bringing my Mazda CX-9 to Raptor Transmission for a number of jobs over the years--from…read moretransmission work and a new motor to AC repairs, oil changes, and a brake job. I'm probably forgetting a few things, but every time, the service has been top-notch. The quality of their work is consistently excellent, and their pricing is always the best value I've found. I highly recommend Raptor Transmission to anyone looking for a reliable, honest shop. They're truly one of the best in Houston.

Quality work at a great value. Customer service is excellent. Staff are honest, and go above and…read morebeyond to provide excellent service.

Great service and communication. Honesty with no irritating upselling, a rare attribute these days…read moreto find in a mechanic shop.