We needed a quick repair on my sons daily ride. Ash told us to bring it right in and 24 hours the…read morecar was back on the road. No attempt to upsell. No delays.. Just prompt & knowledgeable service done efficiently at a fair price. Highly recommend.

I just had exceptional service on my Accord due to electrical system problems along with an oil…read moreleak. Ash and the team got me rolling a day later after estimating that it might take a few days.

Good shop. Very pleased with service. Fair pricing even when i brought in the parts. Will take my…read morevehicle there again.

Helped me out when I was in a bind , went above and beyond to get me on the road , very professionalread more

STAY AWAY!!!!!We went to this place to get a catalytic converter replaced. My car was running…read moresmooth before I went there. After we picked the vehicle back up, the car was running real rough. I asked them about it, they stated they did nothing but the repairs i asked for. I took it to another mechanic, and they showed me that whomever worked on the vehicle broke some things under the hood! They wouldn't own up to what they did, gave me a bad catalytic converter, and i had to pay for another one. I unfortunately had to bring my car back because if the warranty, and the check engine light coming back on because of it, and when i got my car back, my car was shaking ahain and it was not shaking initially. These guys have no idea what they are doing, dont take accountability, fast talk to try to grt you to believe that they didnt mess up. Stay away!!!!!

This is not a good place to take your vehicle. I took my vehicle there for a catalytic converter…read morerepair and they damaged my vehicle and they new acknowledged that the damaged my vehicle and the so called refuse to compensate me; I had to spend and extra $500 dollars to my a fuel pump and labor. Stay away from this place: new owners and the job is shitty and the workers are very unfriendly and they charge very expensive to replace converters now. Go somewhere else.

Don't waste your time going to this place. Called and made an appointment to be there at 9am for…read morethem to check my car out. They told me they could check it while I wait. Got there and was then told they don't remember speaking to me even though I had it right it my call records that I spoke to them. Then proceeded to tell me I'd need to leave the car for 3 hours to be checked. Took time off work to go get this done and now have wasted a day. HIGHLY DONT RECOMMEND this place!

Discount Tire sent me to Pro Tech because they noticed that the caliper on my front left tire was…read moreloose and I was about to leave town. These guys were so nice. A bolt was missing, which should never have happened. The calipers were recently replaced. They picked up a bolt from O'Reilly's and replaced it for free! They're awesome! I'm going to Pro Tech the next time I need service and telling all my friends! No one does that these days!

Absolutely the best and very fair. They are thorough and do what they day for the price they say.read more

This is the ONLY mechanic we trust with our vehicles. They are honest, fair, professional and…read morefriendly. The owner is nearly always on site and hires great guys, some are veterans. We trust them implicitly. They get to the problem, provide recommendations, but only if necessary and don't try to over-charge or over-sell you on their services. We highly recommend them!

We were driving through the area from out of town and had some vehicle troubles. We stopped at…read moreGentry's and they quickly diagnosed the problem and fixed us up and put us back on the road in no time. The service and people were very nice.

Had air conditioning problem took that morning he diagnosed the problem repaired it got it back…read morethat evening before closing! They were courteous and reliable and affordable

Wonderfully affordable mechanic! If you want it done fast - this is NOT the place for you. If you…read moreare on a budget, have an extra ride, and want it really fixed correctly, this is your place. In one instance, what was going to cost me 600 to fix, he did for 200. In another, I had taken my car to be fixed 3 times at another shop, he fixed in ONE TRIP. You can't call, he has no receptionist, and they rarely answer the phone. You have to stop by. They are a busy shop - so don't expect a speedy fix, but they will actually fix it the first time correctly for a LOT less than anyone else in town. I had an older car - which was breaking down constantly for one thing or another. He figured out the list and told me how long I could wait to address certain issues, helped me budget all the issues to get my old beater back into shape. My son drove it another 4 years before it had to go back to the shop for ANYTHING. I love Terri and his mechanics. They are always busy - and there is ALWAYS another day or three to wait from the estimate of time, but when it is finished he sticks to his estimate and he makes sure it was done right. I am a customer for life. Speaking of which, taking that beater in for one more band-aid today. First time in 4 years it has needed fixing. It just has to hold on a few more months! Kid is out of college and starting his career: new car ahead.

Perhaps, this is the worst car repair place I've been to. Ever…read more Carpro Auto Repair is located in Baytown next to a couple of used car dealerships, a carwash etc. The block is filled with a lot of random cars that are questionable if they are operable or used for spare parts. Most likely, the cars are fixed up and 'sold' to the used car dealerships. Their office is dingy. Dirty and oily waiting room with no a/c and a disgusting bathroom. They do not have an answering machine for their phone line. The owner is out of the office 80% of the time which leaves for miscommunication between the employees and the customers. The employees are somewhat friendly. They'll joke with you. They will do business with you on a good ole fashion handshake. My situation: I took my truck there on July 1st based on a referral from a co-worker. My co-worker's uncle has taken many cars there and was pleased with their work. My truck has a problem with its engine leaking oil leading to smoke clouds coming out the exhaust. The owner took a look of the truck, started up the engine and speculated that it may be valve seals. He gave me an estimated price. I agreed to it and out of good faith gave him half the money for it up front. He agreed I could make payments on the repair. Very cool. He estimated the truck would be ready on July 6-7th. I rented a car so I can go to work. On July 7th, I called and asked of the status of the repair. The employees said that the owner has not been in the office and was in and out of the hospital and repair might not be finished until July 10th. On July 10th, I did not hear anything back from them so I called them up. One of the employees said that the truck was still being worked on. I drove to carpro and spoke to the owner directly. He apologized, said that the work was taking longer than expected and he agreed to have truck ready on July 13. On July 13th, I called Carpro and asked the status. They said it was 'ready' and that I can pick it up. So after work, I picked it up and drove it home. The truck still had the same problems. I drove it back to the shop on July 14th. The owner said the problem with the truck is further in my engine and would require more work. He said that if I leave it with him on July 15th, he would work the 15th, 16th and have it ready on the 17th. He apologized for the lack of communication. On the 18th, I called and asked for the status of it, the employees said the owner was not in the office for the day. I asked the employee if the truck had been worked on, the employee said no. When I called back 3 hours later, they said it was worked on and the employee just didnt know.. On the 19th, I called and the owner picked up the phone. He said that he was waiting for a tool to get deeper into the engine. He said Nissan engines were harder to work on. I asked him "If you knew you needed this tool, why are you telling me this on the 19th from me calling you? Why aren't you making efforts to call me" He apologized. I asked him for the name of the specific tool he was trying to get. He didn't know the name of it. After a couple hours, I called him and we agreed that I'd get my truck back to original and he'd refund me the money. On the 20th, I picked up my truck, my refund and I now have to start the whole repair process over with another mechanic. I've burnt over $700 in rental fees. I've inconvenienced friends for 'drop offs' at the place expecting to pick up the truck. And now after examining my truck, I noticed a scrape mark on my front right bumper. So in other words, I left carpro in worth shape than when I started. My co-worker is ashamed by even giving me that referral. Throughout the 20 days the truck was with Carpro, they have not made 1 outbound call to me. All communication has been initiated by me when they did not meet their own estimations. Horrible horrible service. If I had the time, I would consider a small claims court suit against them to recoup my rental car fees, the damage to my bumper and punitive charges. I will be reporting them to the BBB. Horrible.

Taking the time to go get your car inspected while working a mon-fri job is just another hassle no…read moreone wants to deal with. I called ahead of time just to make sure they had availability before I show up and they tell me it'll be light years till they can get to my car. I was surprised to hear the other voice on the line say "yeah we can get you done, just bring your car on over". With that news I happily jumped out of bed to get ready. I show up, there is no where to park and there is a lot of cars in the parking lot...I get discouraged again. So, I prepare myself. Low and behold! My car was done in 30 min ( probably less than that) and I started getting so excited! Thank you for making it to painless and swift! They definitely will have me as a repeat customer and it only cost $25.50. if you need a state inspection done...look no further...come here!

Great service. Their service guys do great quality work. I've had a number of items they've fixed…read morefor me on my 2004 Sienna. 1) They've replace an air conditioner fan actuator for me that was making a terrible noise. 2) Diagnosed and replace a failed headlight ballast. 3) Replaced my worn out/deteriorated emergency brake pads and replaced my emergency brake cables 4) Fixed an antennae connection to a rear window that I had to have replaced while living in Indiana but the window shop didn't properly hook back up my antenna. Planning to use them for my next alignment because they just got a new fancy alignment machine I've learned. Really helpful auto repair shop that I discovered through my neighbor. I highly recommend them!