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    Genuine Nannies

    4.6 (105 reviews)
    Open 9:00 am - 5:00 pm

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    Thank you, Anne, we appreciate your business over the years!

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    Page 1 of 3

    Ask the Community - Genuine Nannies

    How do the nannies get paid? Is it a problem?

    Nannies get paid by payroll check or cash via weekly, by weekly, or monthly.

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    Review Highlights - Genuine Nannies

    Families can trust that Amy and her team thoroughly vets caregivers and prioritizes long-term connections.

    Mentioned in 74 reviews

    Read more highlights

    Indian-Nanny

    Indian-Nanny

    (11 reviews)

    Lower Pacific Heights

    Before I found Veena, I had been trying to hire a nanny on my own for months--through websites,…read morereferrals, everything. It was exhausting. Either the candidates weren't experienced, didn't show up for interviews, or just weren't the right fit for our family. Working with Veena changed everything. She really took the time to understand what we needed--not just someone with experience, but someone warm, reliable, and familiar with Indian culture and food. Within days, she sent us a few great candidates, and one of them turned out to be the perfect match. Our new nanny has been with us for a few months now, and she's amazing with our kids--calm, loving, and very dependable. Veena made the whole process feel easy and professional. If you're feeling overwhelmed or tired of searching on your own, I highly recommend reaching out to her. She truly knows what she's doing, and you can tell she cares.

    We wanted a non live in nanny to baby sit our 3 little ones. We downloaded WhatsApp so we could…read morecall Veena, she had already billed us $450 before we even spoke from our credit card from the application form, and she explained that they only had live in Nannie's at the moment. We explained that we didn't have the space to accommodate another adult in our apartment and she said that we could move our oldest child to the living room couch and her nanny would sleep with the two little boys and that it was common and would actually be a good thing. WTH? Still, she sent us 2 Nannie's that had been told by her that they would be housed with us. The whole thing felt shady, so we asked for a refund...then she got truly nasty. She refused, accused us of making her work for free, and made some very rude comments about my husband not being able to afford an extra bedroom or larger house in San Francisc. $450, no nanny, and she blocked us from the app that she would call us from. A complete scam, rude, and total waste of time.

    Chinese Postpartum Confinement - Xie Ah Yi working her magic in the kitchen

    Chinese Postpartum Confinement

    (86 reviews)

    SoMa

    We feel very lucky to have Chen A Yi caring for our baby boy. She is wonderful at reading his cues…read moreand always seems to know exactly what he needs, thanks to her decade-long experience as a nanny. She genuinely cares for him and is patient, loving, and attentive. We always feel that he is in great hands. She is also very efficient and productive, seamlessly balancing caring for the baby with cooking and cleaning the kitchen. She prepares nutritious postpartum meals tailored to my preferences and has been a tremendous help to our family. She is caring, patient, and dependable. We highly recommend her to any family looking for a wonderful nanny!

    Overall we are happy with the service and care we received. We would rate it more like 4 to 4.5…read morestars and would use Auntie Yang and the service again. The reason for less than 5 stars is related to communication, some misunderstandings early on, expectations that were not fully communicated, and time needed for both the nanny and us to compromise and adjust to each others schedule. The misunderstandings could be related to us needing to find someone quickly as we were having a very rough postpartum experience and not everything was communicated along with a language barrier. Lisa also happened to be on vacation in Asia at the time so the time zone difference was a challenge. Lisa did make an effort to get back to us quickly and communicate our needs to Auntie Yang. If you hire a Postpartum nanny, please understand there will be an adjustment period the first few days and a difference with how you want your baby cared for vs what the nanny has been doing for years. This is more related to cultural differences and practices. In the end Auntie Yang helped get us through a difficult time, truly loved and cared for our baby and in many way become a part of our family.

    Apple Tree Children Center

    Apple Tree Children Center

    (99 reviews)

    SoMa

    We have been sending our daughter to Apple Tree for the past year and a half, since she was a baby,…read moreon the recommendation of a friend. Now as a toddler, she loves to tell us about her friends and teachers there. Jasmine and the team are very warm, experienced and communicative, and all the kids look delighted to see them each day at dropoff. They plan an amazing range of activities, usually with a fun "theme" of the week, and we've noticed at home that she picks up practical skills like tidying and putting on clothes. We also appreciate that they have a large outdoor space, and provide meals for the kids. We are very grateful and would highly recommend!

    We feel incredibly fortunate to have had our daughter attend Apple Tree for a short but very…read moreimpactful six months before we moved out of San Francisco. It was, without a doubt, one of the best decisions we made for her early development and happiness. From day one, we had complete confidence in Jasmine and her dedicated team. They made a thoughtful effort to ensure our daughter felt welcome during her transition into daycare--bringing her favorite toys (baby dolls) to her at drop-off to help soothe her. By the third day, she was no longer crying at drop-off and quickly began looking forward to going to school. She regularly talks about her amazing teachers--Chloe, Toni, and Ruby--and all the friends she made in her classroom. One standout example of Apple Tree's incredible attention to detail: during her very first week, they surprised us by celebrating her 2nd birthday with a cake and singing, even though she was brand new. She was absolutely beaming in the photos they shared with us. The classroom activities were varied, thoughtful and based on monthly themes. We loved receiving weekly photo updates that showed all the fun and educational things she was doing. It was clear she was thriving in this environment. A unique and helpful perk of Apple Tree is the monthly Parent's Day--offering full-day weekend drop-in care. This gave us valuable time to recharge, knowing she was in a safe and familiar space where she was happy and well-cared for. We also really appreciated the flexibility Apple Tree provided with our variable weekly schedule, allowing for earlier drop-offs when needed. Since starting at Apple Tree, our daughter's confidence and independence have blossomed. The school gently encouraged her to do things on her own--like putting on her jacket and shoes--which built her self-esteem. We started potty training over spring break, and thanks to the attentive support from her teachers, she was fully potty trained within a month. There are so many more positive things we could say about Apple Tree. We are deeply grateful for the nurturing and joyful community they created, and we feel so lucky our daughter was a part of it, even for a short time. If you're considering enrolling your child here and have any hesitations, let this review be the encouragement you need--Apple Tree is truly a gem.

    Cultural Care Au Pair, Jodi Magen - Au pair with host kids

    Cultural Care Au Pair, Jodi Magen

    (17 reviews)

    Monterey Heights

    Jodi's an above and beyond LCC (local childcare consultant). She's so supportive of aupair host…read morefamilies. Anytime I need Jodi's help, she's so responsive, we connect within hours, if not minutes. We've worked with Jodi for going on 4 years. Specifically for us, this past year we had to part ways with one of our au pairs and Jodi helped us navigate the situation as frictionless as possible. What's also really important is that when the year is up and it's time to find a new au pair, Jodi also always connects us with good au pairs -- her suggestions have been our most successful matches (vs when we've just chosen off of profiles and interviews). And if all of this werent enough, Jodi is of course, great with the au pairs themselves. All in all, Jodi's a tremendous resource and coach to all of us ladies* (host moms and au pairs alike) in coaching us through life skills of communication, expectations setting, and management. Thank you, Jodi! * and yes there are host dad's and bro-pairs, but for us it's always been ladies.

    Jodi is simply the best! She is the most responsive, caring, and effective LLC one could ask for…read more We have been fortunate to have been able to work with her for the past 4 years. She is fantastic at conflict resolution between au pair and host family and she is always happy to help us work through problems as they arise. She is warm, friendly, and incredibly personable. Working with Jodi is such a pleasure!

    A Nanny Connection - Stars. Stripes. Tiny smiles.   Some of life's sweetest moments begin with exceptional care.  For three decades, A Nanny Connection has been

    A Nanny Connection

    (71 reviews)

    I cannot say enough good things about this agency and Robin. She has been such an incredible person…read moreto work with and has made such a positive difference in my experience finding nanny work. From the very beginning, Robin has been kind, professional, responsive, and genuinely supportive. What stands out to me most is that she actually takes the time to get to understand what you're looking for, and find opportunities that are a good fit rather than simply trying to place you anywhere. She listens to your preferences, your experience, your goals, and what is important to you when it comes to finding the right family. I have worked with other people and organizations where finding work can feel very impersonal, but that has never been my experience with Robin. She makes you feel like she actually cares about how things work out for you. She has been incredibly helpful throughout the entire process, and I always feel comfortable reaching out when I have questions or need guidance. Her communication is wonderful, and she has consistently been quick to respond, helpful, and reassuring. I also really appreciate how much she advocates for the nannies she works with. It is clear that she wants both the families and the nannies to have a positive experience, and she puts real effort into making sure the positions are a good match. That makes such a huge difference when you are looking for work that is not only financially worthwhile, but also somewhere you can feel comfortable, respected, and valued. The opportunities this agency has helped me find have been such a blessing, and I am genuinely grateful for the work Robin has put into helping me. She has helped make the process of finding nanny positions feel much less stressful and has given me confidence in knowing that I have someone knowledgeable and supportive in my corner. Robin is truly one of those people who goes above and beyond what you would expect. She is compassionate, reliable, hardworking, and incredibly good at what she does. You can tell that she takes pride in her work and genuinely wants the people she works with to succeed. If you are a nanny looking for work, I would wholeheartedly recommend them and I feel very lucky to have found a who has been so supportive throughout my journey. Thank you, Robin, for everything you do and for all of the opportunities and support you have given me. I truly appreciate you

    We had a very disappointing experience with this nanny agency. The business practices felt…read moreextremely unprofessional from the start -- we were never asked to sign a clear agreement outlining fees, guarantees, or policies before the search began. Terms discussed verbally (including a 6-month guarantee and a placement fee equivalent to 6 weeks of the nanny's pay) did not match the contract posted online, which stated no guarantees/refunds and a different fee structure for part-time placements. Communication was rushed and disorganized, consisting mostly of hastily written emails with little clarity around timelines, process, or next steps. Candidate quality was also highly questionable and often far outside the criteria we provided. One candidate was a no-show to the interview and had full voicemail/email inboxes with extremely poor communication. Another lived 1.5 hours away each direction in traffic, making the role unrealistic. Another openly described wanting "something easy" after being out of work and had no meaningful nanny experience. Out of four candidates, only one was a strong fit. When I raised concerns about inconsistencies between the verbal terms and the online contract, instead of discussing it professionally over the phone as requested, the agency responded with multiple hostile emails accusing me of trying to take advantage of them. I also noticed that many of the agency's positive reviews appear to be written by nannies rather than families who actually paid for placement services, which in hindsight feels somewhat misleading. Ultimately, we found an excellent nanny ourselves through Facebook groups. For the $6k+ fee, the experience was simply not worth the stress and lack of professionalism.

    Genuine Nannies - nannys - Updated September 2026

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