Genuine Nannies is truly exceptional at what they do. Their approach to matchmaking is thoughtful and intentional--they understand that each nanny has unique skills, and not every nanny fits every family. Amy and Marie take the time to ensure real alignment, and they never submit a candidate unless there's genuine compatibility. They represent one of the strongest portfolios of nannies in the Bay Area, and their work is driven by both passion and compassion--something rare even compared to top corporate recruiters. I'm now working with two wonderful families through Genuine Nannies and feel honored to be part of the homes they carefully matched me with. Highly recommend for Nannies and for Families. read more

I am writing this letter to sincerely thank Genuine Nannies for helping me find an amazing nanny position. I cannot speak highly enough of their services and the genuine care they put into connecting nannies with the right families. I had been searching for a new position for several weeks when I found Genuine Nannies. Unlike other experiences I've had, this agency immediately made me feel supported. They were diligent in verifying my background and references, which I know ensures they only represent high-caliber caregivers. The team took the time to truly listen to what I was looking for, ensuring that my skills and personality aligned with the family. They were incredibly professional, navigating the contract negotiations smoothly and providing me with peace of mind every step of the way. Because of their hard work, I am now in a role that I absolutely love. If you are a nanny looking for a professional, warm, and effective agency, I highly recommend Genuine Nannies, Amy and Marie are truly the best in the business. Best, Elsa. read more

I have to say this has been a disaster for us. Despite the hefty initiation fee of $400, the candidates we were given and moved forward with was a no show no call multiple times throughout the nanny search period (from the interviews to trial days). I am not completely sure if this is on the candidates or miscommunication among the owner + candidates + families, but this has been a complete waste of time, money, and energy. In my effort to ease communication, I even wrote down meeting minutes and highlighted action items for the poor woman. I am glad that we went ahead and at least applied and wait listed both of our children at daycares, because we would have been left without any childcare options if we had completely entrusted this agency with our childcare needs. Oh, and a month in, the owner still cannot get my name right. I'm sorry to burden you with a name that you have not been exposed to before, but for the last time it's "Sung-Hee" like "Mary Kate," not Sung not Hee nor Park. Jesus, this is a service from the Bay Area? read more

When it comes to looking for the most suitable nanny for your family, Amy and her team are the best partners you could ask for. Right from the start, Amy was personable and patient. We had interviewed several other nanny agencies, but ultimately decided to work with Amy. We could tell she'd been doing this for a long time, because she just "gets it". Amy is client-focused and solution oriented. At the time of our outreach, we were looking for a nanny to start around 6 months out. Although Amy explained that most nannies would be looking to start sooner than that timeframe, that did not keep Amy from helping us find a strong selection of candidates and a timeline plan that fit within our vision. After each interview with a candidate, Amy was always just a phone call away to debrief with us. She's a fantastic listener. In the end, when we were down to two candidates, both of whom we liked very much, Amy helped us comb through our observations to ultimately decide on who to hire. I can't recommend Genuine Nannies enough! read more

Amy and team have helped me match to two wonderful nannies and a personal assistant over the last 5 years. I appreciate Amy's time in getting to know our family's personality and then matching us with some great candidates. The background checks, contract templates and guidance are so appreciated. She and Marie are very responsive and a pleasure to work with. And because she is also a mom, she gets the nuances of what i needed when I had 6/8 year olds, 10/12 year olds and then 12/14 year olds and grew with me. My life always feels more settled and calm when she has matched us well again. Also - her fee for placement is much more reasonable than some of the other agencies - definitely worth checking her out. read more

As a Nanny I had the best experience with Genuine Nannies agents. They helped me go through the whole process of finding the right family to work with. They are so professional and legit. I am so thankful for all the support and guidance Thanks Amy and Marie. read more

Genuine Nannies is an incredible resource! The owner, Amy, is kind, caring and truly Genuine! She is so easy to work with, and sincerely cares about outcomes for nannies and for families. My experience with Genuine Nannies has been absolutely wonderful - highly recommend! read more

I had an amazing experience with Genuine Nannies. Amy and Marie are so friendly and professional. They do such a great job vetting families and nannies. As someone with 7 years of career nanny experience, Genuine Nannies is a business I'll always come back to. I highly recommend them for anyone looking for a new nanny/family assistant position, and for families looking for trustworthy professional Nannies/family assistants. read more

Amy the owner is wonderful. Her professionalism, sincerity, and ability to work for both the needs of the family and the nanny are impeccable. The agency does an excellent job of vetting both parties to make sure it is a match and that everyone is more than happy. I also loved working with Caryssa who recruited me and guided me throughout the hiring and matching process. Having been a teacher and nanny for many years and most recently through the pandemic, it was a relief to find a person who understood the sometimes thankless work of an early childhood educator. Caryssa was able to advocate for me as a professional and helped me to discover a better avenue for my skill sets within this platform. She was a nanny herself in the past, so Caryssa was able to speak to the core of why I love this work and bring out my best skills to help the children I serve and create reciprocity between myself and the family. Her intuition was very sharp and I was able to find my dream mom and family to work with I am having a great time in my position. I hope to stick with my family for several years and would recommend genuine agencies any day of the week :) read more

Amy is simply AMAZING!!! After endless hours and interviews for potential Nannie's and never finding the right one, I finally decided to go through an agency. I spoke with multiple agencies but they all felt too big and not personable. Once I talked with Amy, I knew she was the right fit to find the perfect nanny for my daughter. Amy listened to my families needs for a nanny. She is compassionate at her job and I felt that I had known her for a long time. I highly recommend using Amy to help find your nanny. We have found our forever nanny and he has become apart of our family. He is the perfect nanny that I've always dreamed of having. Thank you, Amy! read more

I have used the services of Genuine Nannies twice now. I couldn't be happier with the outcome and I highly recommend them to all my friends! The first time I called Amy was 5 years ago to find a full time nanny for my then 5-month old. This was my 2nd child and I was really worried about finding a good nanny because I had a negative experience with the nanny I had found on my own for my eldest. All the candidates we interviewed were very qualified and the nanny we ended up going with was a fantastic fit for our family. She was going to stay just 1 year until we sent my son to daycare but we liked her so much she ended up staying 5 years! She has truly become part of our family and we keep in touch with her. With both of my kids in school, I was looking for a part-time nanny and called Amy to help with the search again. I wasn't disappointed. She and Marie found a great candidate that we hired and helped all along the process and negotiations. Call Genuine Nannies, you won't be disappointed. They are true professionals and take the time to understand your family's needs. read more

As a Family Assistant / Nanny I highly recommend Genuine Nannies!!! I signed up with about 6 Nanny Agencies in the Bay Area and Genuine Nannies is truly the #1 Best in the Bay! Amy and her team provided consistent and exciting new opportunities throughout my job search journey. They were very professional and believed in me and stuck with me till we found the perfect match! I signed a lucrative contract that exceeded my expectations in perks and generosity! Genuine Nannies is an excellent agency for any family or Nannies looking to excel in their careers! read more

Genuine nannies is a matchmaker of the highest caliber. Amy and her team have found us care takers - both full-time and part time who have been professional, caring , educative and more. Our children are still emotionally connected to our two ex-nannies and they ask to video chat with them at times. Amy has both a quality roster of candidates (our current nanny e.g., is an ex pre-school teacher) and an intuitive sense for what works for each family. We have referred several friends and they have all been equally happy. Strongly recommend Amy & team to anyone looking for quality childcare. read more

This is the second time I have used Genuine Nannies -- and it was equally amazing both times! I posted on Urban Sitter and Care in tandem -- and Genuine exceeded these experiences times a million in 1) quality of candidates and 2) efficiency of process. They have all been vetted (very well) by Genuine, so there's not the same feeling of hiring someone random off the internet. They are also very highly qualified (both have been teachers in the past, including a Montessori teacher) -- and just wonderful people who we love having around! We will hopefully forever keep in touch with them both. Thanks again, Amy! read more

Very unprofessional, we have an online meeting and I got the time mixed up. I didn't mean to, I just added the wrong time to my calendar, my mistake! I apologized for my mistake, messaged them the same day and days later, and didn't hear back from them (they'll probably respond to this review).. Anyone can make a mistake, but your response was totally unprofessional. I worked for them in the past, but I will never again work for people who don't care about you, they only care about making money from you. I don't recommend this agency read more

As a nanny, I have never enjoyed working with an agency more than I have enjoyed working with this one! The team is so communicative and genuinely listens and values what you're looking for. The questions they ask in order to form your profile are so thoughtful and the process is overall just amazing. I love that they have a texting group chat that you can use to quickly connect about any questions you might have. Their process just streamlines everything so quickly! I know every agency says they're really on your side throughout the process, but Genuine Nannies just takes it to another level in my eyes. Amazing experience- highly recommend! read more

GN is truly a family oriented company. They care about their Nannie's and their families. They go the extra mile in follow through and customer care. Wonderful people to work with. read more

Genuine Nannies is amazing. In 2020 we needed a covid-conservative nanny who could meet all our other nanny requirements and also be an awesome personality fit (given we were all working from home together in the same space). GN delivered (over delivered) our most amazing nanny yet. And 3 years later when we again had a newborn and needed a new nanny with specific preferences for this season of life, GN has over delivered again. Amy is great at understanding preferences and intangibles and helping put the right, great candidates in front of you, to make your hardest job (hiring an awesome nanny to help the rest of life function well)....super easy. Thank you! read more

This company is extremely unprofessional to work with. They devalue you, do not advocate for you, and very relaxed about finding you a position. When you call them out on their unprofessionalism they respond with attitude and cattiness, degrading the character and work of someone who HAS YET TO EVEN WORK FOR THEM. They call people THEY hire on "not a good fit for the agency" after that person calls out their subpar experience with them. Disgustingly unprofessional. read more

I've been placed with two families as a nanny through this wonderful agency and I've absolutely loved the process both times. The owner Amy has always been professional and super accommodating when it comes to supporting both parties. I highly recommend this agency because they are the best when it comes to finding the best people and helping create the great work relationships. Amy has helped create contracts and is a stand for everyone winning. That is what I love about working with GN. If you've been looking for a professional career nanny this agency is the agency for you! And Nannies, if you've been looking for the perfect families to work alongside, this is the agency that will help you find your dream partnership. Love you Genuine Nannies! read more

Undoubtedly the best nanny placement experience I have had! I have had nannies for 14 years throughout my kids' various stages of growth. I have been extremely picky - and lucky. I have always had wonderful nannies partnering with me to raise my kiddos. Usually, there is an abundance of choices. This time, however, other agencies told me they have no candidates and my attempts to find a nanny on my own failed. Enter Genuine Nannies... Amy and Marie were a breath of fresh air and hope! They essentially are a match-making service, connecting families to potential nannies after getting to know the family "personality." The process was easy, and the potential nannies were all top notch. And in no time - poof - they matched us with our own Mary Poppins who we knew was "the one." As a busy executive, solo mom, and parent of 2, I cannot emphasize enough how amazing, professional and seamless Genuine Nannies is! read more

Amy really came through for us in our search for a nanny. She had a very thorough conversation with me to understand the personality of our family and what we were looking for. She then was able to provide quite complete bios and background checked candidates, from which we selected one who has been fabulous. Highly recommend Genuine Nannies! read more

Coming into the nanny scene as someone who has years of experience as a child caregiver but relatively new to the nanny portion of that world, I was nervous to embark on the mission alone. Luckily, I had Marie from GN to swoop in and be my guiding light. Hearing that Marie was a nanny herself for over 10 years and is now a loving mother, I knew that I was in trusted hands. She is super on top of responding to emails and phone calls so I never felt lost. Marie worked quickly to get all my questions answered and endlessly devoted herself to getting me placed with my special nanny family. Marie has a way with getting things done and ensuring that everyone on both sides feel understood. Having been a nanny herself, she definitely thinks of all the ins and outs to help you get situated while also having the family in mind in a balanced way. Months later - I couldn't be more smitten. She found me an actual perfect match! I completely adore my nanny family and I couldn't be more happy with the entire experience. Thank you so much, Marie and GN!! My life is forever changed and I am so grateful for the love and care you all put into this nanny community. read more

Amy and Marie helped us with our recent nanny search, and have been really great to work with. Amy spent a lot of time understanding our needs, and I was really impressed with all the candidates she matched us with. We also spoke with a few other agencies during our search, and we consistently liked the Genuine Nannies candidates best. Amy and Marie were also very responsive when it came to getting references and background check info to us, and helping get the contract out to the nanny candidate. We absolutely love our new nanny, and we're so glad we found Genuine Nannies! read more

Based on my experience both working with hiring agents and various online nanny search sources (care.com, sittercity, etc.), my opinion is that if you have the time and resources, it's better, from a cost-benefit standpoint, to use online resources. Our family engaged Grace/Genuine Nannies to find a nanny for our 3 kids prior to our move to the Bay Area from Illinois. This was our first experience with hiring a nanny and it wasn't possible for us to find a nanny in the Bay Area while we were living out of state, so we looked to Grace for guidance. To make a long story short, here are the pros and cons of our experience: Pros: 1) Convenience: GN interviewed candidates locally on our behalf since we were located out of state 2) Flexibility: When we weren't happy with our original choice, GN helped us find a replacement - no fuss. 3) Fixed placement fee: Some of the other placement agents we contacted charged a percentage of the hired nanny's salary (conflict of interest?) Cons: 1) Quality of "HR" service provide: I think working professionals, particularly people who work in corporate environments, will be capable of judging work ethic, quality of character, and social compatibility as well as, if not better than, GN (and I'm guessing most people looking for care are working professionals) 2) Advice provided: Recommendations for nanny salary was the most misleading (considering nanny's experience, services provided, etc.) among advice provided. 3) Cost: Although their placement fee structure appears to be more fair than that of other agencies, ultimately, the amount paid doesn't justify the services. I initially didn't write a review as I had no other experience hiring nannies to which I could compare. We recently let the nanny we hired through GN go and experienced hiring a temp-nanny and a full-time nanny via care.com and sitterycity. Both hires were fantastic and were paid wages that were reflective of market. The time I spent interviewing and working with GN was nominally less than the time I spent searching and interviewing candidates myself and the resources GN provided (working contract template, interview questions, background checks) were items that are readily available on the internet for free or much lesser charge. In summary, if you have the time, I recommend saving money and going through the hiring process yourself. read more

I'm not sure why my experience with Amy was so poor relative to everyone else who has reviewed her on Yelp. I'm assuming it's because her clients can afford nannies in the $20-25+/hour range. Apparently it was impossible to find us a nanny in San Francisco for less. I was very hopeful after she first came over to meet with us and collect our $250 deposit. She was upbeat and understood just how hard it is to find a nanny you connect with, particularly when it's for your first child. We met on a Saturday and by late Monday night I received a "food for thought" sampling of four nanny bios - unfortunately only one of whom was relevant to our search parameters. Another was relevant but out of our price range. We wanted to make an offer to that one relevant match, but she unfortunately took a job with another family outside of Amy's firm. From there, my experience continued on its downward spiral. After many, MANY emails and texts to Amy (I get that being a mom and working full-time is tough, but I had to pretty much harass her for updates), I received another set of four nanny bios that were just not right for us. I still find it hard to believe that it's THAT difficult to find a nanny who has some recent full-time paid experience caring for infants and is not younger/a student who is nannying as a side-job. Thankfully in the interim I had started searching for nannies on my own via Sittercity, Care.com and Golden Gate Mothers Group (GGMG) and found TONS of nanny options in the $15-20/hour range who are career nannies and very highly-reviewed by their previous families. I found I preferred doing the searching and vetting on my own. Only we knew what we wanted in a nanny and didn't figure it out until we met with several candidates. Save yourself $250 (unless of course it's a drop in the bucket as I expect it is for the majority of her clientele) and try searching on your own to start! read more

Amy helped me find both a night doula and a nanny. Here's are my thoughts on working with her: Night Doula - She immediately found me a spectacular night doula who was exactly what we asked for. It was Very impressive and Very fast. Amy knows a good candidate when she sees one. Nanny - The first nanny we hired through Amy we didn't like. But I don't blame Amy for that. I don't think this nanny particularly liked children and, unfortunately, you can't always screen for a component the nanny can easily lie to you about. With that said, Amy didn't love this nanny so my only advice to Amy would be to trust your gut and enforce it. Because you called it early that she wouldn't work out for us and you were right. Or perhaps that was your way of telling me to fire her :) which I should have done sooner. When it came time to find the second/replacement nanny a few months later, Amy nailed it. She sent me not only the sweetest nanny I've ever met, but also one that was sharp, intuitive, proactive, kind and loved children. I could not have found this nanny on my own. It took Amy's hard work and intuition to bring this pairing together. And I couldn't be happier. Amy, you bent over backwards to make sure we were happy, you ultimately delivered one of the best nannies I've ever seen, and you were a pleasure to work with. Thank you for the countless hours of hard work you put into our search. We couldn't be happier with you or the results of your work. read more

Amy Osborn and Genuine Nannies is/are amazing. When we hired Amy to help us find a nanny, we had been searching for several months and had not yet found the right person to be our long-term nanny. We were too busy to thoroughly search, we were becoming overwhelmed with our lack of positive results, and even with all of our effort, we were not sure how to do the search in the most efficient way. From the minute we hired Amy, I felt so much better and more relaxed for the following reasons: 1. Amy truly listened to us and our desires/needs: our logistical needs, our desires for a nanny, our parenting style, our lifestyle. We felt heard and respected, even though I felt like we were looking for a nanny who may be too good to be true. She assured us that we would find the right nanny. She really knows from experience that family/nanny matches cannot be created; they are found with patience and persistence. 2. Amy gave us a lot of great advice about how to find the right person. She suggested that we interview many candidates, even some that may not seem like the best fit but who could be an okay fit because each of our interviews helps us clarify for ourselves AND for Amy, who we are looking for. She impressed upon us the importance of communicating as much as possible with her about what we liked and didn't like about each candidate. I cannot express how wise she is about the way to go about this process. There are so many nuances to what we want and don't want in a nanny, and it was through the process of meeting people and seeing them with our kids that it became crystal clear. Only then we were able to refine and redefine our needs and desires to Amy so she could be on the lookout for the best, evolving fit. 3. Amy is patient beyond belief and she always validated our needs and desires. At times, I felt bad because I felt like we were a high-maintenance family that was asking too much. But, no matter what I said to Amy about what I liked or didn't like about candidates, I felt genuinely supported and respected by Amy. 4. She provides many useful tools and forms to use when interviewing, considering, and hiring a nanny. Every candidate applies in writing and Genuine Nannies/Amy meets them in-person BEFORE she even sends them to you!!! She had done so much leg-work to learn about each candidate so I felt like I was doing a really thorough job even though I didn't have to spend so much time or figure everything out myself. I could really focus on the people who already presented themselves as a good possibility for our needs. Two bits of advice for your search: - Be patient! It takes time to find the right person. Finding the right person isn't about Amy doing her job as quickly as possible. Rather, try to let it be about allowing the right person to reveal himself or herself. Maybe your perfect person isn't applying to be a nanny the minute you start your search but they will be looking for you soon. Give yourself as much time as you can and look at several options/meet several candidates to really know that you have found the right match when it happens. - The nanny is interviewing you as much as you are interviewing them. Think about their experience as they meet you. The nanny you want needs to want to work for you too in order for you and the nanny to be a match. Final thought: Amy found us a nanny that is a perfect fit for us. I literally had a list of exactly who I/we wanted to hire which included age, experience, where they live, their style, and disposition. And with patience and persistence, Amy found her for us!!! Amy is kind, understanding, dedicated and professional. I highly recommend that you hire her to help you. After all, you're needing some relief, right?!? Do it! read more

Amy was amazing and really helped me out! I had gone back to working 2 months after having my daughter and managed to find a temporary Nanny who was great. Though between being a first time parent, working several jobs and a busy husband - I just didn't have time to do a thorough search for a permanent Nanny. When our temporary Nanny moved onto new work my stress level increased! I didn't really know where to look and didn't have the time to properly interview and do background checks on potential Nannies. I reached out to Amy who literally saved me! She very quickly got to work finding out about our family and what we were looking for in a Nanny. Within a week she had three potential candidates for me to interview and helped to guide me through the interview process. My second interview was amazing and we clicked straight away and she started with us the following Monday. Amy provided me with great advise as we transitioned into hiring and some fantastic resources to help us with payment. Nearly three months on, we are extremely happy with our Nanny - she is truly amazing with our daughter and fits in well with our family. I can not thank Amy enough for what a wonderful Nanny we have! read more

I initially had 5 star review in here for Genuine Nannies, but after using them a few times I felt we had more of a 3 star experience. We worked with Rachel the very first time we wanted a nanny. Our experience is as follows: Rachel came home and spoke to us about what we were looking for in a nanny and sent us a couple of profiles. We liked only one of the profiles she had sent us and ended up hiring her for part-time. She turned out to be awesome with our 8 month old at the time. After having her for 3 months, our nanny had to move to a different location, we reached out to Rachel again. This time the nanny we ended up hiring was not up to the mark and we had to let her go. In each of these cases, we had to pay an expensive fee for genuine nannies to find someone for us. Fast forward to about a year and a half later Genuine nannies requires you to hire a nanny for atleast 4 hours every day if wanting someone for part-time. This time our toddler was in day care and we just needed help for evenings for about 2 hours each day. Amy worked with us on this. She mentioned to us that she would speak to a couple of nannies and get back to us. I sent her an email with the tasks the nanny would need to do each day (basic laundry, dishes, picking him up from day care, light housekeeping etc) I had to email Amy each time for updates on how things were going in finding a nanny for us or I would get a phone call from her weeks apart telling me that all the nannies were interested in 4 hours or more and she did not like anyone she interviewed.. Since we wanted someone immediately, I had to go register on some of the nanny websites and ended up finding an awesome nanny myself. So although genuine nannies might be good for finding you nannies for full-time, they don't do a good job or show enough interest in finding someone for part-time. Living in the bay area, I cannot believe that there was no-one interested in the job we had open (evenings hours with good pay). I feel I did a better job myself in finding someone I needed. If we ever require a full-time nanny in the future, I feel that with enough research its easier for parents to find someone on their own than having to go through an agency which may or may not do a good job of matching someone for your family. read more

Genuine Nannies did a great job helping us find a part-time nanny. We had very specific requirements and Amy found us someone perfect for our household. We were leery of the whole process and have never hired anyone to watch our kids (not even a babysitter). Amy was great from start to finish and really found us someone who fit our crazy requirements and was amazing with the kids. We ultimately trusted Amy's choice and we are really glad we did. Amy really came through with a great candidate. If you are like us and hesitant to hire a nanny, or use an agency, don't be. Genuine Nannies and Amy are a great way to go for peace of mind. read more

Marie and Amy are extremely optimistic, friendly and pleasant to work with. My experience having them help me find wonderful families to work with has been a positive and seamless experience from my end as a nanny. Their services takes all of the guess work from my plate and I appreciate their guidance so so much! If you're a nanny seeking a wonderfu position use genuine nannies! read more

My husband and I were looking for a nanny for the first time, which was so daunting. We had no idea where to start. We are so grateful that we worked with Kelsey, who also has experience being a nanny as well. Her insight into the process as well as her prompt attention to all of our questions (we were able to call and email her and get a response quickly) helped ease our minds about how to go about finding a nanny. We did a lot of the legwork prior to meeting with Kelsey, but she really helped us in the interview process as well as figuring out how to write a contract and so forth. She interviewed references for us and provided great summaries of her conversations with them so we didn't have to, and saved us a good amount of time. I would definitely recommend their services! Kelsey was fantastic! read more

Amy found us a fulltime nanny for our infant daughter. She was able to place someone with us before our daughter was even born which helped relieve a lot of stress for me and made it possible for me to have overlap with the nanny while I was on my short maternity leave. The woman she found for us met all of our criteria and is extremely loving and good with our daughter. I could not have asked for a better fit. It also happened to be someone Amy placed with a family in the past so she knew she was high quality and would be a perfect fit. Amy's services are definitely worth the price. She does all the screening leg work and only sends over top candidates. In fact, the candidate I ended up choosing was the first person Amy sent me. I had used care.com before discovering Amy and had no success and it took a ton of time to go through all the candidates. And unlike other agencies, Amy has a ton of connections to nannies that she had built up over the years so she knows many of these people firsthand. I will definitely be using Amy's services in the future for any additional childcare needs I have. read more

We found an amazing nanny through Amy and the team at Genuine Nannies. Finding childcare is not easy in San Francisco and Amy is thoughtful and kind and walks you through the entire process! Highly recommend! read more

Amy and Marie are truely the best in the bay! Their process is efficient and the onboarding is painless. I have worked with a family for almost 7 months now and they picked the perfect family for me. The agency works with you, even after hiring by listening to contract adjustments or anything you have as a concern. Their level of professionalism and care for the nanny or prrovider is the best I have had with working with any agency. Being a male in this industry too, it is tough sometimes working with agencies, however, they worked with me better than other agencies have and provided me with multiple families! I would definitely recommend this agency to anyone looking for the right fit. read more

My wife had a baby in March and she was planning to go back to work in June. AFter contacting various infant daycare centers in the area, we quickly realized that this was going to be a challenge. We had no idea that we should have been on the waitlist for infant daycare before our child was even conceived! So, come late April, we were a little stressed out. We started exploring other options and came across Amy's Genuine Nannies service. We contacted her to start the application process and set up a time for her to come to our home and talk to us about the various options and the general landscape of nanny services. We learned quite a bit in that visit and Amy was immediately able to present us the profile of one potential candidate. A couple of days later, she referred us to a posting on a neighborhood email list from a family looking for a nanny share. We contacted them and 10 days later we had a nanny share! Although we weren't able to take advantage of the full suite of Amy's services (interview coordination, background checks, etc.), we likely would still be looking for suitable care for our infant son if we were trying to do it by ourselves. And even if we hadn't gotten lucky and been able to connect with a family that was looking for a share, I am sure we would have found some other arrangement in no time with Amy's help. Thank you Amy for everything! read more

I feel very lucky that a friend connected me with Amy and Marie and Genuine Nannies. Amy was very considerate of my family's specific needs and of our budget. She went out of her way to find someone who was the right fit for us, and this nanny has worked out great. Amy listened carefully to what I needed, as a single mother, and what type of person would work well with my son. I felt very cared for and heard as a client. I found Amy and Marie both to be patient, kind, compassionate, helpful, honest and professional. I'm very grateful to them. Being connected with our new nanny has made our home life much less stressful and we are all happy. Quality care at a time like this is invaluable. I would definitely recommend this company. read more

Genuine nannies has been my best working experience in my life to date. I have had such a fulfilling experience with this company and line of work that it's hard to even call what I do work. The people involved with genuine nannies form a beautiful community. Amy, the person who places nannies and families together has strong core values that seem to draw the right kind of people to her business. She holds space for everyone she is involved with and makes sure all parties are in a symbiotically beneficial situation. She has helped coach me threw a few tricky situations that I ended up becoming stronger from with her advice. I highly recommend using this company for matching you with a care giver as she has some of the most qualified and talented people in the bay area. read more

My wife and I worked closely with Grace to secure our part-time nanny. At first we were wary of using an agency, but after sitting down and seeing what they brought to the table in terms of screening, experience and the depth of their candidate pool, we were convinced. It's money well spent when you're trusting your child to someone's care. Grace was always very responsive and on top of things, the review process went very well, and she thoroughly vetted all of our candidates pre-interview. She also helped guide us through the paperwork involved and the actual interviews, and was great with the feedback we provided. We're very happy with our nanny (and more importantly, so is our little dude) and we wholeheartedly recommend Grace and Genuine Nannies ! read more