I highly recommend Becky! She is super communicative, honed in on the qualities most important to…read moreour family, and had a great pulse on the local market. Her experience is extensive, and it shows. I felt confident in her diligence, and she helped us move fast to hire a strong candidate.

When my partner was suddenly offered the job of her dreams a few weeks after the birth of our baby…read morewe had to find a nanny we trusted really fast! After some mixed results trying to hire from the various marketplace sites with our older child, we decided to try out Bay Super Nannies. Becky was amazing, listened to all of our must-haves and nice-to-haves and sent us three highly qualified candidate profiles the same day, all of whom would have been good fits for us. She also gave us some really helpful resources and walked us through the interview and contract process in a way that worked for us. We hired a candidate we felt great about within the week. The low upfront cost of the process is really reassuring and the overall cost is very reasonable - you don't just get access to the network, you get a lot of support throughout the process too. I would recommend Bay Super Nannies!

I'd highly recommend Amy and Marie of Genuine Nannies to anyone looking for an exceptional nanny…read moreplacement agency. They truly are an incredible team, balancing professionalism, efficiency, and genuine care every step of the way. I reached out to them when I knew my current position was coming to an end and was beginning the search for my next opportunity. After completing my paperwork and background checks, they quickly matched me with families that aligned with my experience and goals. I'm so excited to be starting with an amazing family, and I couldn't be more grateful for their guidance throughout the process. From start to finish, the entire experience took about a month, including interviews with both Amy and prospective families. Every step was organized, transparent, and thoughtfully managed. Amy and Marie were always available to answer questions, provide updates, and offer encouragement, making what could have been a stressful transition feel seamless. What truly sets them apart is their deep understanding of the household staffing industry and their commitment to both families and candidates. They don't simply fill positions--they take the time to build meaningful, lasting matches. Their thoughtful approach, attention to detail, and integrity reflect a strong business built on trust, relationships, and high standards. I'm incredibly thankful for the opportunity to work with Amy and Marie and would wholeheartedly recommend them to any family seeking exceptional household staff or any nanny looking for a position where they can truly thrive. Their dedication to creating successful, long-term placements is evident in everything they do. Thanks Marie and Amy for everything :) Debbie

Amy was AMAZING. Truly by far and away the best agency I've worked (and I've worked with many top…read morebay area agencies for various roles) - its not even close. They were professional, thorough, empathetic and patient. Most importantly I really felt they were in my corner and cared about helping me find the right nanny vs just trying to get me to hire someone. Truly incredibly experience, if you are thinking about using them DO IT.

I hired a babysitter using Joanna's Nannie's when I needed extra help because my regular nanny was…read moreout of town. They were professional to work with, and it was less hassle than using an app. I felt confident in the sitter they set up for me and felt peace of mind knowing that the sitter had been screened, etc. I would use their service again as needed in the future.

We've had a 50% success rate with Joanna's Nannies…read more Two of the four nannies we experienced were appallingly bad (to where we may as well have hired a high schooler) and the other two were above and beyond awesome. The good nannies were a joy to have around. So, it's a mixed bag and your mileage will vary depending on who you get.

We had a fantastic experience with Golden Gate Nannies. Their team is professional, responsive, and…read moretruly experts at childcare matching. They saved us so much time by handling the screening and interview scheduling. We found an incredible part time caregiver through them and couldn't be happier.

Can't say enough good things about Golden Gate Nannies and Shea. Shea took the time to really…read moreunderstand our family needs and dynamics, which made all the difference. She didn't just rush us through a questionnaire - she listened carefully and asked thoughtful questions to truly get what would work for our unique situation. The candidates she found for us were outstanding, head and shoulders above the typical people we found ourselves. Each person was thoroughly vetted, professional, and perfectly aligned with what we were looking for. It was honestly hard to pick between the final three candidates, all of whom were outstanding. Shea helped us make informed and wise decisions at key moments, providing guidance when we needed it most. Her expertise was invaluable! We are thrilled to have worked with Shea and would strongly recommend her to anyone looking for a top-flight nanny.

We feel very lucky to have Chen A Yi caring for our baby boy. She is wonderful at reading his cues…read moreand always seems to know exactly what he needs, thanks to her decade-long experience as a nanny. She genuinely cares for him and is patient, loving, and attentive. We always feel that he is in great hands. She is also very efficient and productive, seamlessly balancing caring for the baby with cooking and cleaning the kitchen. She prepares nutritious postpartum meals tailored to my preferences and has been a tremendous help to our family. She is caring, patient, and dependable. We highly recommend her to any family looking for a wonderful nanny!

Overall we are happy with the service and care we received. We would rate it more like 4 to 4.5…read morestars and would use Auntie Yang and the service again. The reason for less than 5 stars is related to communication, some misunderstandings early on, expectations that were not fully communicated, and time needed for both the nanny and us to compromise and adjust to each others schedule. The misunderstandings could be related to us needing to find someone quickly as we were having a very rough postpartum experience and not everything was communicated along with a language barrier. Lisa also happened to be on vacation in Asia at the time so the time zone difference was a challenge. Lisa did make an effort to get back to us quickly and communicate our needs to Auntie Yang. If you hire a Postpartum nanny, please understand there will be an adjustment period the first few days and a difference with how you want your baby cared for vs what the nanny has been doing for years. This is more related to cultural differences and practices. In the end Auntie Yang helped get us through a difficult time, truly loved and cared for our baby and in many way become a part of our family.

I am really impressed with Hello Nanny team. They are very professional!…read more They understand and listen to your needs and they answer right away when you text or email them. They are friendly and helpful in ever way possible. I highly recommended! Thank you Hello Nanny!!

My husband and I own our own company and we have 6 kids. We have gone through so many agencies and…read morenannies and have always had tremendous stress related to childcare for our 4 youngest kids for the last 8 years. My banker connected me with Stephanie of Hello Nanny and she then introduced me to her partner Marie. I knew early on that they would love this for us and they DID! The nanny they found for us is now part of the family. she's works VERY well with our Au Pair and between the both of them, our 4 kids are not just taken care of, but they are THRIVING and HAPPY. The initial steps to working with them were seem-less and thorough. The search and interview phase was detailed and efficient. They even placed me with a temporary nanny while i searched for the right fit long term nanny. The care after words was 5 start and they are extremely receptive to feedback. Having two ladies that totally understand what it's like to work a lot and also be an involved parent looking for great care for your kids - priceless. I'm so grateful for what they did for my family and will never ever use another nanny agency again.

We had the pleasure of working with Sarndra to find a full time nanny and she was an absolute…read morepleasure to work with! We were always greeted with kindness and compassion and she was very prompt in getting the process started and making sure all of our needs were met. She continually followed up with me to ensure that the hiring process was smooth and made a stressful process as easy as possible. I recommend using these services without reservation!

We have been a long-term client (almost 20 years). Unfortunately, the agency is not what is used to…read morebe. They have placed candidates without the appropriate level of experience, which has created some challenges. They seem to source candidates by relying on 3rd party cites, and have now very light vetting. They have also interfaced with us in a way that lacked not only polish, but a true lack of professionalism, a lack of empathy, and quite frankly, a lack of competence.

We have been sending our daughter to Apple Tree for the past year and a half, since she was a baby,…read moreon the recommendation of a friend. Now as a toddler, she loves to tell us about her friends and teachers there. Jasmine and the team are very warm, experienced and communicative, and all the kids look delighted to see them each day at dropoff. They plan an amazing range of activities, usually with a fun "theme" of the week, and we've noticed at home that she picks up practical skills like tidying and putting on clothes. We also appreciate that they have a large outdoor space, and provide meals for the kids. We are very grateful and would highly recommend!

The owner is amazing. Great attitude, genuinely loves kids, loves what she does. And she is there…read moreeveryday.

Jodi's an above and beyond LCC (local childcare consultant). She's so supportive of aupair host…read morefamilies. Anytime I need Jodi's help, she's so responsive, we connect within hours, if not minutes. We've worked with Jodi for going on 4 years. Specifically for us, this past year we had to part ways with one of our au pairs and Jodi helped us navigate the situation as frictionless as possible. What's also really important is that when the year is up and it's time to find a new au pair, Jodi also always connects us with good au pairs -- her suggestions have been our most successful matches (vs when we've just chosen off of profiles and interviews). And if all of this werent enough, Jodi is of course, great with the au pairs themselves. All in all, Jodi's a tremendous resource and coach to all of us ladies* (host moms and au pairs alike) in coaching us through life skills of communication, expectations setting, and management. Thank you, Jodi! * and yes there are host dad's and bro-pairs, but for us it's always been ladies.

Jodi is simply the best! She is the most responsive, caring, and effective LLC one could ask for…read more We have been fortunate to have been able to work with her for the past 4 years. She is fantastic at conflict resolution between au pair and host family and she is always happy to help us work through problems as they arise. She is warm, friendly, and incredibly personable. Working with Jodi is such a pleasure!

I cannot say enough good things about this agency and Robin. She has been such an incredible person…read moreto work with and has made such a positive difference in my experience finding nanny work. From the very beginning, Robin has been kind, professional, responsive, and genuinely supportive. What stands out to me most is that she actually takes the time to get to understand what you're looking for, and find opportunities that are a good fit rather than simply trying to place you anywhere. She listens to your preferences, your experience, your goals, and what is important to you when it comes to finding the right family. I have worked with other people and organizations where finding work can feel very impersonal, but that has never been my experience with Robin. She makes you feel like she actually cares about how things work out for you. She has been incredibly helpful throughout the entire process, and I always feel comfortable reaching out when I have questions or need guidance. Her communication is wonderful, and she has consistently been quick to respond, helpful, and reassuring. I also really appreciate how much she advocates for the nannies she works with. It is clear that she wants both the families and the nannies to have a positive experience, and she puts real effort into making sure the positions are a good match. That makes such a huge difference when you are looking for work that is not only financially worthwhile, but also somewhere you can feel comfortable, respected, and valued. The opportunities this agency has helped me find have been such a blessing, and I am genuinely grateful for the work Robin has put into helping me. She has helped make the process of finding nanny positions feel much less stressful and has given me confidence in knowing that I have someone knowledgeable and supportive in my corner. Robin is truly one of those people who goes above and beyond what you would expect. She is compassionate, reliable, hardworking, and incredibly good at what she does. You can tell that she takes pride in her work and genuinely wants the people she works with to succeed. If you are a nanny looking for work, I would wholeheartedly recommend them and I feel very lucky to have found a who has been so supportive throughout my journey. Thank you, Robin, for everything you do and for all of the opportunities and support you have given me. I truly appreciate you

We had a very disappointing experience with this nanny agency. The business practices felt…read moreextremely unprofessional from the start -- we were never asked to sign a clear agreement outlining fees, guarantees, or policies before the search began. Terms discussed verbally (including a 6-month guarantee and a placement fee equivalent to 6 weeks of the nanny's pay) did not match the contract posted online, which stated no guarantees/refunds and a different fee structure for part-time placements. Communication was rushed and disorganized, consisting mostly of hastily written emails with little clarity around timelines, process, or next steps. Candidate quality was also highly questionable and often far outside the criteria we provided. One candidate was a no-show to the interview and had full voicemail/email inboxes with extremely poor communication. Another lived 1.5 hours away each direction in traffic, making the role unrealistic. Another openly described wanting "something easy" after being out of work and had no meaningful nanny experience. Out of four candidates, only one was a strong fit. When I raised concerns about inconsistencies between the verbal terms and the online contract, instead of discussing it professionally over the phone as requested, the agency responded with multiple hostile emails accusing me of trying to take advantage of them. I also noticed that many of the agency's positive reviews appear to be written by nannies rather than families who actually paid for placement services, which in hindsight feels somewhat misleading. Ultimately, we found an excellent nanny ourselves through Facebook groups. For the $6k+ fee, the experience was simply not worth the stress and lack of professionalism.