1. Genuine Smiles

    1. Genuine Smiles

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    Farmingdale, NY

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    Genuine Smiles

    3.4 (5 reviews)
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    Services - Genuine Smiles

    Cavity treatment

    Dental exams

    Tooth filling replacement or repair

    Genuine Smiles Photos

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    11 months ago

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    2 years ago

    Terrible customer service, receptionist is rude and they do not take responsibility for their actions. Cleaning was horribly painful.

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    3 years ago

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    3 years ago

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    3 years ago

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    Hi Dental

    Hi Dental

    4.8(17 reviews)
    0.6 mi

    I will first go into Positives - Dentist lady is very personable, Office is very clean, Kate at…read morefront desk is very organized and a perfectionist Am giving it 3 stars because Kate (as being a perfectionist) can also be contentious and derisive in her tone to the patient. Also they stopped taking major insurances (like Guardian and later Delta) dropping their existing customers of years who were using those insurances.

    Hi Dental is located in the same block/main building of The Jefferson of Farmingdale Plaza…read more(apartment complex). Directly surrounding the block are metered spots. There's a free three hour lot off of S Front St between Main St and Elizabeth St as well. Hi Dental is actually considered out-of-network for our dental insurance, but every single member of my family hates the dentist so it was of the utmost importance to find one that we actually do love. I spoke to Kate, the receptionist, about our insurance situation. I stressed that I didn't mind a reasonable cost but that I was concerned about extreme, surprise bills. She got our information, spoke to our insurance, and was able to be very transparent about the charges that we may incur. I also received handy text reminders on my phone before our appointments. The office itself is clean and brand new. We actually lived in the same building when Hi Dental opened and I'd been eyeing it as a potential dentist for two years before mustering up the courage to bring my family. There's a restroom right off of the waiting room that's large enough to accommodate our double stroller and myself. There's also water, tea, and coffee available. My daughter enjoyed the little reading nook and kid's books. There's also free wifi available that was easy and reliable to connect to. As aforementioned, no one in my family enjoys going to the dentist. My young daughter and husband straight up hate going. My daughter refused to even open her mouth up for a dentist up until her appointment with Dr. Im. So that meant she never had a successful dentist visit until now at the age of five. I mentioned this on the paperwork new patients fill out before being seen. Dr. Im read it and had a brief chat with me before they brought my daughter back for a cleaning. I was able to stand in the hallway by the exam room and observe her appointment. I knew it'd be a home run as soon as Dr. Im offered to play something on Netflix for my daughter to watch during her appointment. Dr. Im and Kate explained everything that they were doing before they did it. A positive time at the dentist for my child is priceless because it makes my life easier. For my husband and I, Dr. Im showed us the x-rays of our teeth before doing a cleaning. My husband is an orthopod and seeing our x-rays clearly on the large flat screen tv was just a nice, quiet confirmation that Dr. Im is being honest with her suggestions for further dental care. We both found it easy to talk to her about our respective dental concerns. I also thought Dr. Im had a light, gentle touch when it came to the actual cleaning and Kate was also not overzealous with the suctioning. We got a clear breakdown of the cost of our visits and a bag of dental goodies at the end of our appointments. Dr. Im and Kate transformed our family's negative perception of dentist visits. I'd highly recommend Hi Dental to everyone!

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    Hi Dental
    Hi Dental
    Hi Dental - Reception area

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    Reception area

    Shore Smiles Dental, PC - Dr. Jigar Gandhi from Shore Smiles Dental explaining treatment to a patient

    Shore Smiles Dental, PC

    2.3(64 reviews)
    2.3 mi

    I just have to say that the professionalism the office has is defiantly top notch. Dr.Ghandi, I…read morebelieve is the top dentist in New York, I had a full implant visit, and I can't be any happier with the results of my outcome. My hygienist, Katia, is top notch and I reccomend this office 100%. So too Dr. Mike.

    Shore Smiles Dental in Massapequa I want to share my recent…read moreexperience with Shore Smiles Dental in Massapequa so others can be aware. My son has excellent dental insurance and, throughout his previous visits, he has never had to pay out of pocket for his dental care. During his most recent visit, however, his regular dentist was unavailable, so the office assigned him to another dentist. He was not informed beforehand that this dentist did not participate with his insurance. After the visit, my son received a bill for nearly $500. When he contacted the office manager, he was initially told that it was a computer error and that he should simply pay the bill and would be reimbursed. One of the employees then suggested that he contact his insurance company directly to find out why the claim had not been covered. When my son contacted the insurance company, he was told that the reason for the bill was that the dentist he was assigned to did not accept his insurance. My concern is that the office should have informed him before the appointment that he was being seen by a dentist who was not participating with his insurance. Had he been told, he could have chosen to reschedule with his regular dentist or make an informed decision about whether to proceed. Unfortunately, when my son tried to discuss the situation with the office manager, he felt that she was uncooperative and unwilling to work with him, simply insisting that he was responsible for paying the bill She was very nasty from the beginning of the conversation to the end. I believe patients should be clearly informed about insurance participation and potential out-of-pocket costs before receiving treatment, not after receiving an unexpected bill. I am sharing this experience so other patients can ask questions and verify that the dentist they are scheduled with accepts their insurance before proceeding.

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    Shore Smiles Dental, PC - Shore Smiles Dental in-house lab

    Shore Smiles Dental in-house lab

    Shore Smiles Dental, PC - Shore Smiles Dental tooth replacements

    Shore Smiles Dental tooth replacements

    Shore Smiles Dental, PC - Shore Smiles Dental staff and patient

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    Shore Smiles Dental staff and patient

    Genuine Smiles - cosmeticdentists - Updated September 2026

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