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    Genus Patris Hospice

    3.0 (2 reviews)
    Open Open 24 hours

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    Houston Hospice

    Houston Hospice

    3.6
    (59 reviews)
    4.9 mi

    Houston Hospice - Diamond Team, lasted a week before I had to fire them and find another hospice…read morethat could provide end of life care for my mother. To begin, their intake nurses are rough, belligerent and detached. The lady we got could care less about my mother, she just wanted to do the minimum and get out. Not a single commitment was upheld, not one. We called for support and help four times in the first week and the average time to hear back from someone was two hours, then another two hours for a nurse to arrive. So if you have an emergency, just call the ambulance and have the hospital take care of it, it's faster, and your loved one will suffer less. Now, as a result of me firing them, they became hostile, threatened to make me pay for equipment they left behind and failed to retrieve. They never took into consideration that my mom had died and their employees, having missed the appointment to pick up the equipment, lied and said a dead woman was preventing them from getting it. We choose to go with another company who was hands down better suited for caring for end of life patients. Houston Hospice is a money game, you are a dollar sign, if you are cool with that, then use them.

    Complete bait-and-switch. The admissions representative sold us on services and timing that simply…read moredid not happen. When my mother was discharged home, we were told her equipment would be delivered the day before discharge. That did not happen. We were also told a hospice nurse would be at the house waiting to assess her when she arrived home. That also did not happen. I had to call multiple times just to find out where the equipment was and when a nurse would arrive. We then learned she had not even been fully admitted yet. It took several days to sort everything out during a very stressful time. One nurse who came out did not appear to know how to use the oxygen equipment. A week into hospice care, we still had not seen a nurse aide and again had to call to ask what was going on. The organization has felt extremely disorganized from the start. Communication between admissions and the clinical team does not appear coordinated, and the promises made to our family were not followed through. Most concerning, the nurse assigned to care for my dying parent has spent significant time on her phone during visits rather than focused on patient care. This has been incredibly disappointing during one of the hardest times for our family. Families considering hospice should ask detailed questions and verify exactly what services will actually be provided and when.

    Photos
    This is how she look under Houston Hospice care. I even had to raise the bed in the picture otherwise she would be flat.
    This is how she look under Houston Hospice care. I even had to raise the bed in the picture otherwise she would be flat.
    Dr. Trinh, Team Physician, Houston Hospice.
    Dr. Trinh, Team Physician, Houston Hospice.
    Our son visiting in the garden with his Dad.

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    Our son visiting in the garden with his Dad.
    Harbor Hospice - Central Houston

    Harbor Hospice - Central Houston

    3.3
    (36 reviews)
    6.4 mi

    The relative was only in their care for a day before dying, but in that short period we were…read moreremarkably impressed with the staff and the facility. It was very clean, the family and I really liked the simple but pretty artwork and the comfortable accommodations for family and friends who were visiting the facility. I wish I'd taken photographs and particularly of the artwork on the walls. It seemed very clean to me which is important and the staff was very nice. I met a couple of the chaplains and they were wonderful. One of the chaplains also followed up with the key family member after the death to ensure that they were doing OK and provide a grief counseling referral if needed. It's not easy being at a hospice inpatient facility, but there was a lot to recommend this place. Really good experience despite the difficulty of the circumstances.

    My grandfather was admitted to Harbor Hospice for 9 days and we were very pleased with everything…read morethere. They were incredibly attentive, kind and intentional. From the first meeting with Mr Dickerson to the end of my grandfathers life, the staff were so great. They were always available but also never interrupted our family time. I am so thankful for this facility and absolutely recommend Harbor Hospice if you are in the unfortunate circumstance of looking for a hospice company. Thank you to everyone there for such amazing and compassionate care.

    Photos
    Harbor Hospice - Central Houston
    Harbor Hospice - Central Houston
    Visitor entrance

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    Visitor entrance
    Unity Hospice & Palliative Care

    Unity Hospice & Palliative Care

    3.0
    (4 reviews)
    25.5 mi

    I have Medicare Part A and B . I never know the name and even stay in this Hospice. Then one day ,…read moresurprisingly , they reported to Medicare Department I already pass away ! I contact my insurance Cigna and they also said I am no longer insured ! Why they submit a wrong report that stated I already passed away that lead the consequence Medicare Department cancelled my all my Part A & B benefits ? Now I have no health insurance since March 2025 ! I am suffering badly Diabetes , no way to get medicine ! Worst than that , I can't see my doctor for annual check up and dental treatment ! I write down the address of this UNITY HOSPICE & PALLIATIVE CARE to alert all of you to avoid this facility : 2200 Nasa Road 1 # 250 Houston , TX 77058 . Phone : 422 - 2500

    Everything started off on an excellent foot. Victoria was prompt with getting over the paperwork…read moreand everything was completed online which saved a ton of time. Yet once Michele White the caseworker took over, she dropped the ball. Although she was the one that shared a listing of providers for cremation, she failed to enter that information under my step-fathers case. Once he passed, the nurse Jariah called a company that is contracted by Harris County to come pick him up as if his family did not already complete our due diligence and make the final arrangements. My step-father was picked up from his assisted living facility and taken away like he was trash and an inconvenience. I had to call around looking for him in the time when we should be able to grieve our loss. Instead, I was forced to contact another company that I didn't even know existed and complete some documents to have him released to the provider we originally selected. No apology was offered. No sorry for your loss. Only call I received was for the family to be blamed for everything. Their staff acted as if our family was not proactive and caring enough to make the final arrangements in a timely manner. I highly recommend to find another hospice provider. These people a cut throat salesmen looking for the newest victims to target. They tell you everything they think you need to hear and once you sign the paperwork, they forget you exist. These people do NOT care about the patient but the billing. e were failed and yet we were the problem. Sadly no one cared nor were they concerned. Run and do not look back.

    Photos
    Unity Hospice & Palliative Care
    Unity Hospice & Palliative Care

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    Com For Care Assisted Living

    Com For Care Assisted Living

    4.2
    (5 reviews)
    0.3 mi

    The Com For Care located on Oyster Bay St in Sugarland does not keep their promises and will let…read moreyour loved one die while suffering. The caregiver is the only positive thing about this company and the kitchen was clean, other than that: HORRIBLE EXPERIENCE. As a hospice RN, I can honestly say that they broke many guidelines and DEFINITELY did not provide appropriate end of life of care for my father. No pain medication for a dying person who could barely speak with a broken hip is not only a hospice guideline violation but it's inhumane. The hospice provider is GENCARE Hospice. RUN!!!! I was assured of updates, as well as promised that I would be given enough time to come be with my father so he would not die alone. I was notified 1 hr and 40 mins after he passed. He was receiving a "bed bath" when he passed. Any decent and compassionate hospice provider would have respected my requests that he not be moved unless absolutely necessary - because he screamed at the top of his lungs in pain. When I requested that he be given pain medications, at the very least, before they repositioned him, the hospice nurse justified not doing this by saying, "You know that no matter what we give him, he's still going to scream. A broken hip hurts". WHAT? I was blown away. I've never heard a more ridiculous answer in my 32 years as a nurse. Oh really? Then why wasn't he getting medicated regularly? She finally agreed to medicate him before moving him-which I have zero faith that she did. In hospice, a good nurse can tell when a patient is "active" which means the patient has hours -maybe days to live. No one there could tell that. I showed a video and photos of my father to MD friends and the owners of the hospice I work for and they were appalled. He was breathing 32/min... a clear sign of distress and screamed when I touched his head. All of my coworkers said he was "active" at that time. Not the Com for Care owner and certainly not his horrible hospice RN could see that. Every human being deserves to die pain free and with dignity. Do not trust this home with your family member and DEFINITELY DO NOT USE GENCARE hospice- unless you want your family member to suffer.

    Com for Care is a wonderful place. We needed to move my wife's 87 and 93 year old parents from…read moreanother assisted living facility because they both needed more care than they were receiving. We did a lot of research and spoke with a number of places. We were also in the midst of some extremely difficult health issues with other family. We have been so pleased with the care our parents receive at Com For Care. The staff is positive and thorough and stable. The stability in a business of high turnover is highly unusual and a reflection of the long history of Com for Care and Ann's leadership. There really is not a comparable place that we have seen or even heard of. Our lives were changed once we moved our loved ones to Com for Care.

    Photos
    Com For Care Assisted Living
    Com For Care Assisted Living
    Com For Care Assisted Living

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    Genus Patris Hospice - hospice - Updated August 2026

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