Found them online and needed to have two Rolexes sized...popped in, the owner gave me his opinion…read moreon how to adjust, I agreed, I was in and out in 10 minutes. Both watches fit absolutely perfect now and the price was beyond fair. Really, really nice ppl to deal with as well, they just gained a customer, that's for sure!

The work is okay, but the pricing is excessive and they charge for every little thing. It adds up…read morefast. I'd only recommend this place if you're in a rush or have no other option.

Amazing service and so knowledgeable. They were able to fix…read moremy watch and my husbands watch in less than 10 min. In addition, their service fee was very reasonable. Overall, I was very impressed. (Thank you!) I highly recommended if you are looking for watch repair service

Michael Oransky and Jerry Tate are liars and scammers. The…read morewebsite clearly says Free Estimates. They lied and charged declined service fee.

I love watches, and I have now found love for watch repair stores. They're so full of knowledge : )…read moreWhy scour the internet for a possible fix to your problem when you can come here? They've helped me by adding an extra hole in my band, adjusting the day/date/24hr on a new watch I haven't exactly gotten the hang of, and I'll be back to have a new metal bracelet added to an older watch. I'm just learning about this hidden gem, so I thought I would let you all know if you, too, were unaware. If I helped, you're welcome. If I didn't, oh.

Scratched my brand new watch after trying to remove a pin to resize with a hammer. he should have…read moretold me his tool broke and allowed me to make the decision to proceed or not. Horrible service and place to bring your watch. WILL NEVER COME BACK.

He is very knowledgeable about watches and clocks. Provided excellent service for a reasonable…read moreprice!!

Recently I purchased an aftermarket rubber strap for one of my watches from Delugs (online watch…read moreband retailer). The strap had integrated quick connect pins, but wasnt fitting my watch lugs even though Delugs was advertising the strap was compatible with my watch. I went to the watch repair store on the second floor of Macys hoping that they could get the strap and pins inserted, but they werent able to. I did a Google search and came across the highly rated Simpson Watch Service. Reuben (Owner) was able to take the pins that came with the strap out and inserted pins that he already had in his shop. He then took the time to size the strap on my wrist and put together the butterfly deployment clasp (this particular strap was a bit complicated). I was very happy with the end result. I had been annoyed when I first bought the strap and couldn't get it on myself...I was worried I had bought something I wouldn't even be able to pair with the watch and had even contemplated sending the strap back, but Reuben got it. As Reuben was working on my watch we talked about various topics from small businesses like his surviving the Covid pandemic, to his opinion on Tudor reliability, to vintage Omegas...Very rare to find a watch maker like Reuben. Most watch "service" places exist in malls or in a jewelry store where the person there just swaps batteries or if it gets too complicated, they just ship the watch back to the manufacturer...Simpson Watch Service goes way beyond that...Thats evident when you walk in the shop and see the various clocks and watches...I am a believer in supporting small business owners, especially those with niche services like this. If you have a significant issue with your watch or simply need a band or battery def go see Reuben.

Nice place and staff definitely coming back next time! I came to Pierce my ears and later on in the…read moreyear came back to buy a couple of more pieces of gold and enjoyed them all!

From the owner: We sell 10k and 14k gold , We repair Jewelry,read more

They helped me with all my watch issues and gave me some very helpful advice. My favorite watches…read moreare all in working order!

Tropiano & Son jewelry store in Raritan offers excellent service, great selection of merchandise,…read moreprecise repairs and beautiful design. Over the last several years, we can speak highly of each aspect. Once, while waiting for a new watch battery, my husband browsed around the store and found a lovely pair of circular earrings with diamonds. They were soon adorning my ears along with a matching necklace. Very beautiful. When one of the hands fell off my Ebel watch, I took it to Tropiano, and got it back in great shape within a reasonable amount of time for a reasonable price. A year or two ago, I went there with some diamond jewelry that I was not wearing. The staff members were SO patient and helpful. They turned my aunt's engagement ring diamond from the 1940's into a beautiful pendant. Even more astonishing was the by-pass ring they designed and created from two diamonds. When I picked it up, I was gobsmacked at how gorgeous it is. I highly recommend visiting this gem of a jewelry store. You won't be disappointed.

Came here yesterday to get the latch on my silver chain fixed. I've had to get this same thing…read morerepaired two other times at two different jewelry shops, and both of those places charged me money and made me wait at least 3-4 days to get the chain back. Not Kathe's Jewelry. I walk in there, expecting to just drop the chain off and pay some money for the repair job, but the guy working behind the counter (who I think also co-owns the place???) took my chain to the back for literally 30 seconds and then came back with it good as new and told me it was free of charge. He even gave me an old-fashioned handshake at the end like we were longtime friends. Made me feel like a special man walking out of that place. At any rate, if you live in the East Village or anywhere near it, don't go to any other store for your jewelry repair. The guys that own and operate Kathe's are so friendly and down-to-earth, and it looked to me like they were selling some nice pieces, too. 10/10.

Brought three pieces for repairs -- good work, fast, and friendly!! Will be bringing more pieces…read moreback.

September 15, 2026 dropped off ring and picked up ring on September 17, 2026…read more Master Craftsmanship & Flawless Precision! If you have a priceless family heirloom or a piece of fine jewelry that requires absolute perfection, J Patch Designs by Karen is the only place in New York City you should trust. I brought in my late father's century-old, solid gold Masonic ring to be resized up to fit my finger. Because the ring features an incredibly delicate, heat-sensitive vintage black onyx stone, a standard jeweler's torch could have easily cracked it. Cliff looked over the piece and immediately guaranteed he would execute a specialized, high-tech precision laser weld.Not only did he resize the thick band flawlessly with an invisible seam, but he also performed an absolutely razor-sharp, custom one-line laser engraving inside the shank to commemorate my own Master Mason milestone (MM 5-2-81). The mirror-polish finish he delivered brought the historic gold back to its full, brilliant glory without losing any of its vintage character. To top off an already perfect experience, the customer service was warm, honest, and completely professional. Cliff even walked me through the care process and provided a complimentary bottle of liquid jewelry cleaner. As a high-volume content creator reviewer with over 16 + million views , I inspect businesses with a very strict eye--and J Patch Designs easily earns the highest recommendation possible. Thank you, Cliff and Karen, for treating my family's history with such immense respect! You made my day!!! Once again thank you!! I normally don't give 5 Stars.

Cliff and Karen are very knowledgeable, honest, and fair. Their work is exceptional and affordable…read more I've gone back multiple times for simple repairs. Highly recommend.

I go here a couple times a year to buy jewelry. Lynn is the best! You can't beat the prices,…read morequality, or selection.

Far Away Places is a diamond in the rough! A real old-school jewelry shop (truly a mom and pop!)…read morewhere you can always get what you want, but if you go with an open mind, you'll be thrilled by what surprises you find. They've got standard silver and gold and diamonds if that's your thing, but they really shine with semi-precious and unusual minerals. The owners were extremely helpful in helping me design and build the perfect engagement ring, and gave me a great price too.