I decided to shop for a garden items today, 6/5/26 and was able to find them quickly. Although I…read morewas somewhat reluctant to purchase them since the prices seemed high, I decided to go ahead since these were the ones I needed. The cashier was very friendly and engaging as well as offering to update my profile. All in all I was pleased with my purchase today.

Received over the top customer service when an employee, Jim, called a competitor to help me…read morelocate a product that Ace did not carry. Jim could not have been better in any way

Generally good assortment of products & hardware. Brett knows his stuff, but rest of the staff also…read more friendly & helpful. My closest Ace Hardware!

Customer service needs work…read more I come in with a coupon that starts tomorrow (which I didn't notice, I just was paying attention to the expiration date), and they denied me the coupon. There isn't a place on the planet that won't honor this type of situation. Another person had a recently expired coupon, same result. So dumb, I could buy, return, then use the coupon. So it's Saturday, I just spent 60 mins of my day to get some things for projects this weekend, now I'm delayed in doing them because you won't let me use a coupon today that I could use tomorrow. Common sense guys, redeem the coupon, keep happy customers. On my way to Lowe's now.

I would give this place 0 stars if it were an option. I had two keys made and they did not work…read more When I went back to have them re-made I was told that I was one day late (31 days after they made them) and they would not be able to help me. It was their mistake! they made them wrong! I will never step foot in that store again! Unfortunate because I prefer not to shop at the big boxes.

Worst customer service experience ever, I walked in and the older worker named Ian was already…read morestarring at me like I was crazy I talked to him calmly telling him I wanted to return some things he goes on to getting quite mad at me when I say I don't have a receipt but I used my number and only bought it about a week ago and he keeps telling me that I can't do it I ask for him to ask a manger please and he calls the manager, suzzy then comes, which is the sweetest lady and she goes on to tell him and calmly show him how to do a return without a receipt and then right when she walks away he says she's a CUNT and did a prayer on his chest after saying he wishes she would die and calling her brittle, which is absolutely outrageous especially when theirs other coworkers and a customer right in front of him and he angrily try's to do my return then ends up messing it up and still keeping my return short on money and I just ended up not caring about the rest of the money because I was so surprised he would say something like that to his own co-worker.

My new obsession. This is a beautiful boutique in downtown Littleton. No snobbery. The minute I…read morewalked in I wanted to live there. The displays, the soft colors and gorgeous metals were so enticing. My husband came with me to pick out a Christmas present for me and I happily obliged. He chose lovely gold earrings and a necklace with a simple gold design accented by a few little beads down one side. 100% me and I absolutely love them. One unique piece of this business is the artisans in the back, hand making the jewelry. You can watch them from afar and I was spellbound. Handmade and onsite no less?! Yes. Second thought- I can't afford this jewelry. Hmm. Third thought after looking around- oh yes I can. There's a range of prices from simple gold hoops at $25 to detailed baubles and bejeweled necklaces over $100+. I saw a knockout of a wrap bracelet with three rows of cool gemstone colors for $179. Immediately decided I would come back for it later. Hah. I challenge you to find something of this quality and craftsmanship anywhere (Etsy, Nordstrom, other boutiques etc) for anywhere near this price. I love to be able to touch and feel the weight of the jewelry so the hands on, local experience is always my favorite. I'm already making another excuse to stop by. Thanks Original Hardware for making lovely unique jewels that I know I can wear for many, many years.

This is my FAVORITE all time jewelry store. I love handmade, love the simple elegance of the…read moredesigns, the quality, and the fact that new items are being introduced regularly. I probably have walked in there 20 times over the years. I don't think anyone recognizes me (which is fine by me), but I have never encountered anyone being rude to me. I tell the salesperson I am "just browsing" and I feel quite comfortable walking around and exploring. Sometimes I chit chat with the sales person, but I have never felt ignored or judged. It is a small business, many times they're multi-tasking, but that's the way it goes. I have noticed the prices have gone up but their costs have gone up too I am sure.

Stopped at Ace Hardware after picking up my auntie. I needed to have a few of keys copied…read more Unfortunately, I was only able to have two of the three keys copied. The clerk referred me to Lock and Safe in Englewood. The clerk explained that they had not received training for car keys. Service We walked to the register just as you enter the store. The cashier was with a customer. My aunt and I waited patiently to ask a question. I wanted to know where to go and get the keys made in the store. My aunt is 92 and I did not want to walk around looking for where the keys are made in the store. Anyway, we waited and waited. Never did the cashier acknowledged us or seem concerned that we were waiting. Once she concluded helping her customer she said how can I help you. She was nice and directed us to the back of the store. My complaint, she could have acknowledged us with, I will be with you in a moment. Do you have a quick question? But I have a feeling I am too old fashioned! But I feel elderly people (me included) are invisible or the individual is not a multitasker, and I understand. Key clerk Very nice and upfront. Made a referral by pointing me to the locksmith sign on the wall and sent us on our way. 3 stars since service overall was mediocre.

Helpful people, actually reasonable prices, honest, easy to find parking and also pretty convenient…read moreto have a post office in it!

At Home Depot you walk 200 yards before seeing anyone in an orange vest. And you can never find…read moreanyone who knows anything in the department you're in. At Ace on 9th, you walk in 2 yards to be greeted by a knowledgeable guy asking whatcha looking for, then he shows where it is. Surprising thing is 10 seconds later another knowledgeable guy walks up to make sure I get exactly what I need. Props to Mark and Danny!

It has been said that good things come to those who wait...But that saying is stupid, and clearly…read moreneeds to be modified, to say "Good things come to those who visit Ace Hardware on 9th".. I haven't felt this at-home since Thanksgiving '98 when Grandpa and I road a tandem bicycle to Olive Garden and filled our bellies to the brim with bottomless salad and breadsticks! (He's passed away now - gluten allergy) When walking into the store, you may shed a tear, because at this Ace hardware, you're family. The kind staff and I always hold hands as I browse about the store...and NO it's NOT because they're concerned for my safety!! Stop being silly, ya silly goose...Maybe a wrench, maybe some rock salt, heck maybe even just a random bottle of hot sauce...the options are endless! They have everything, at very reasonable city prices. Once I've satisfied my nearly insatiable craving for browsing the aisles of doorknobs and extension chord, I check out, exchanging a knowing smirk with the cashier...and on my way home I KNOW I'll sleep better tonight..:because "Like a good neighbor, Ace Hardware is there"!

McGuckins has everything. Who eats this stuff??? Swedish Salty Licorice!…read moreGlad to know there are more than nuts and bolts in this store, I find unusual things every day. And the service is stellar! Always. And good free parking!

Always friendly and helpful staff. Great sales and events like the tote bag and bucket sales or the…read morepet expo. And I love their new sauces!!!

I wouldn't give this store a single star if I had the choice…read more We were told our cabinets were in stock when we ordered on December 20th, 2025. Four months later, we've dealt with delays, wrong cabinets, incorrect finishes, missing pieces, and zero accountability. Trying to reach a real person is nearly impossible, and getting them to fix their mistakes is a joke. This has been a complete disaster from start to finish. Avoid this place at all costs.

This Lowes has not been this well staffed in years. What a delightful visit today with helpful,…read morefriendly, engaged team members!