Update June 2026: After posting my original review, Appliance Factory Warehouse contacted us,…read moreaddressed our concerns and resolved the issue to our satisfaction. We appreciate the responsiveness and willingness to make things right.

It's fine until you need service. Call the "president's" line. Leave a message. Nothing will…read morehappen. Call the 720 772 3434 and they will rudely tell you to call the store. Call the store. Get told someone will call you back the next day. Voicemail the next day can't be undstood. Overseas rep. Then get told to call "brand source" for service. If you're less than a year you get sent to call the store again. Store says to call electrolux. They answer as Frigidaire. They barely speak English. Back to calling the store. They scheduled service online. An hour later the subcontractors call back and can't keep that appointment. Would you call that "the runaround?" I do. It should take one call to get service. One.​​

I came in since I was having a long standing issue with the auto start in my car. Dane got it fully…read moreremoved, plus he got my key fob to work again. Very courteous and easy to work with.

I decided that it was time to replace my bedroom television and sound bar. Since I didn't want to…read morespend a lot but wanted good picture and sound quality I asked Phill for his recommendations. I chose a Sony Bravia and Samsung sound bar based upon his recommendations and my comparisons to other brands. Phill did not try to up sale me and helped showing me the best my money could buy on my budget. The Geek Squad is delivering and setting everything up on Friday. All in all I am happy with my visit to this Best Buy location.

Scam - took over $300…read more Found this place via Nextdoor paid for a diagnostics and the part for my dishwasher. Seemed responsive, wasn't able to come out the first week bc he was sick. I was totally fine with that, I didn't mind waiting or supporting a small business. After I waited for a week I was following up every day just to get an idea of when JR would actually be able to come out, he scheduled and then canceled last minute and then nothing. It's been over two weeks now- it takes 30 seconds to respond to a text at the least let alone schedule an appointment you can keep, no excuse. I've disputed with BBB and asked for my money back. My fault for paying for anything upfront but he seemed nice, use at your own risk. http://www.coloradoappliancesolutions.com/ Colorado Appliance Solutions

Never work with this company! Rudy will take your money and not return calls or messages.read more

I've been in this store a few times. The staff are attentive and available every time. The store is…read moreclean and nice to navigate. I've gotten the things I need and the customer service I've experienced I would call top notch. I've shopped around but Lowe's is never disappointing. Tell your staff and store folks good job.

So. Seriously. I ordered my mulch and my garden soil to be delivered today, April 5. I ordered this…read moreONE week ago. Waited all day today for my delivery, even took a day off because delivery was to be 10-8pm. Between mulch and dirt, I had 125 bags to be be delivered. Nada tostada. Seriously, I called the Lakewood office, they "ran out". So now, at tue end of the day, I have nothing. Shame on YOU , LOWES!!!

Checked out their Black Friday deals, and actually found the exact appliances for a few hundred…read moredollars less at Lowe's. Staff was very welcoming and friendly. Gave us time to shop without hovering like a lot of business do. They have a large selection, just wish their deals were better than the big box stores.

The experience over all working w Michael from Mike High Appliances, & the scheduling to the…read moreinstall was an easy process. The cost was reasonable for what I needed.

This place is like Disney World for home improvement. We recently had our basement remodeled (see…read morefinal pics) and chose some fixtures and a toilet here. We had a great customer service experience here, even during COVID. When we were ready, we sourced and place our order for all materials through the website Build.com, which is now owned by Ferguson. We had trouble with a broken toilet and we're able to get it replaced by refusing the shipment. It was an easy part of a very crazy process. The showroom is beautiful and offers many high end finishes. I love being able to touch and feel fixtures since you need to know how that metal will feel every time you wash your hands. When doing a cost comparison you will pay more here for most products versus shopping a big box store. Why? Well they have to pay their floor staff, maintain the building and make it a luxury experience for you, the buyer. That's not free. So if you can stand to pay for that type of experience then it's worth every penny. Their selection is superior to any Home Depot or Lowe's as well. You won't be disappointed!

We spent over $15,000 on plumbing fixtures for our new build, and the experience has been extremely…read moredisappointing. Ferguson sent us wrong items and even left out items we had ordered. When we contacted customer service, instead of taking responsibility, they made us pay for the replacement items upfront and told us we'd only get a refund once the incorrect items were returned. This is such a poor way to do business. If a company makes a mistake--especially on an order this expensive--they should be the ones to fix it without putting the burden on the customer. To make matters worse, when the reordered items arrived, they were missing parts. Between the lack of accountability, the customer service frustration, and the quality control issues, this has been a stressful and disappointing experience. I expected much better from a company of this size. Would not recommend based on our experience.

great experience! thanks Parker! we will be back again the next time we need a new applianceread more

After a bad experience at another similar business, we tried this place. I had heard about them…read morebefore but never have had a chance to visit their showroom. We arrived just after they opened on Sunday. The lady said someone would be with us shortly. Jason came out, dressed very casually. He apologized, saying he was working in the back. It was actually nice, maybe even comfortable. Unlike the last business, he actually showed us the brands we wanted to see. He was not pushy and answered all our questions. And he gave us time to discuss the purchase in private. In the end, we were very happy with the price of our Bosch oven. Delivery and installation was exceptional as well. I hope the next time we need a new appliance, Jason is working.

Great service! Quick, efficient, and friendly! I work nights and obviously getting appliances and…read moreother things done during the day can be a bit of an issue. My dryer was in an awkward corner of my basement with little room for getting it down there. Regardless, it was out and swapped within 15 minutes.

From the owner: We are Smart Appliance Solution a business created to help you with what your home needs in very…read morelow prices, come visit us in our new location

We are in love with our new kitchen and bar and are grateful for the great work and service by…read moreKitchen Showcase. Victor E. Did a great job when he came out!

We used Kitchen Showcase through our builder for our new home in Lone Tree that was built last…read moreyear. They were great to work with during the initial cabinet selection. I was even more impressed with Kitchen Showcase when I contacted them about changing out a cabinet a month ago. Ruth called me back immediately and came to my house two days later so she could give a better recommendation. She is a true superstar!

Communication was great and the service was able to be scheduled quickly. Would recommend!read more

The refrigerator stoped delivering water through the water supply system. I did everything I knew…read morehow, like changing filters. But nothing helped. All I ever got was a very slow flow. Frustrating beyond belief. I called Universal Repair because they had very good feedback ratings. Lo and behold, the positive feedback was just what I experienced. I was given a next day appointment by Valerie, with a two hour window. Dmytro showed up right on time! He didn't mess about. He went straight to work diagnosing my problem. Then he did his magic and suddenly my refrigerator was working like new. Dmytro showed me the condenser and it was disgustingly dirty. He cleaned that up to like new. Not only did Dmytro repair my water problem,he left my refrigerator in better shape than it had been in years. Dmytro gave me a price which sounded justified. And accepted my check in payment. I absolutely have to say, Thank You Dmytro!!! And thank you Universal Repair! If and when I have more appliance problems I will definitely call Universal Repair! Honesty and Integrity!