Was here again recently. Added a star as a result of the owner response explaining that the dryer…read moregunk is not gunk at all but a welding repair to the inside of the dryer drum. I touched it and it is hard and metal-like, not gummy or organic, so...going with the owner's response. That said, there are a lot of repairs inside the dryer drums. That day the facility was untidy, but will come back and see if the girls are back on duty.

Staying with my niece while we relocate in the area. Used their wash & fold service. Both Stella…read moreand Hilldia did a wonderful job. I couldn't have done better myself!

The Laundry is a fantastic modern and clean laundromat. You can pay with coins or better yet do…read moreeverything through their easy to use cell phone app. You don't need to bring detergent as the washing machine has options to include it, very convenient. Convenient, modern and cost effective!

Clean, modern, and amazing customer service. Detergent and soap included in every wash! The…read moreattendant was very polite and helpful, highly recommend! :) Update- I had liked it so much that I came back! Their door says last wash is at 8:30, I walked in at 8:00 with a few blankets so I thought I'd have more than enough time to finish. Turns out their dryers turn off at 8:45... So I went home with a bunch of wet blankets :/

I hadn't been to a laundromat in decades, so I was nervous because I didn't know the process or how…read moreto work the machines. The woman at the counter and the main gentleman working there walked me through the steps, she helped me loading & using the machines. They are SUPER helpful, friendly, and eased my anxiety right away. I Definitely recommend Euclid Maytag Laundromat!

They did a very nice job of washing, drying, and folding my clothes while my washing machine was…read morewaiting to be replaced

Staff are very helpful & pleasant. Extremely clean and safe ( it's been a long time since I've been…read moreto a Laundromat). Equipment is efficient and maintained. Used their model called "The Beast" like my Truck! Definitely coming back when needing heavy duty or when our equipment fails. Cheers and stay clean!

I was lured by the pictures and reviews. But I am a laundromat veteran of late. You walk in…read morethrough the automatic doors and immediately you are hit with a commode smell. I don't know if the doors are next to a bathroom or if the rugs have been soaked with the scent of Chicago's Montrose park public bathrooms, but it smells. The plusses are the ample parking. You're not going to have any issues finding a nice roomy spot, the lot is yuge. Another plus are the machines and dryers are on the new-ish side. Not too much dryer gunk (chewing gum-like material stuck to the dryer drum). There are a lot of machines, so even if crowded, things can move fast. The reason for the 2 stars are thus: the place is not clean. The floors always have trash. It's not a tidy place. This might be due to the staff who do their best to pretend not to ignore you. They're too busy doing the drop off service that they don't sweep up or help customers. The other bad thing is the DIABOLICAL LAUNDRY CARD. This is a card that you load up with money to use the machines. You have to permanently lose time off your life, TIME that you will never get back, trying to get the card to read on the machine readers. It is extremely oppressive and is designed to make you question the meaning of your life. This laundromat is the equivalent of the egg salad at a gas station. You're hungry and you think you'll be ok. The only reason why I've been here 3 times is because the card has a balance. I refuse to leave a cent to this place, even if the scent it gives me is unpleasant.

Ownership changed hands a few years ago. I WFH, so I don't need to launder as often. Pricing seems…read morerandom, they immediately recommend "Dry cleaning" and if the tag says xl+, they say "Big-size" and add $$. The racks used to be full, with customers clothes waiting for pick-up, this maybe due to people WFH like me. But, I think its due to the service. I used to loved this place, now looking for a new one.

Things change. After years of extraordinary personal service and quality attention to detail, this…read moreexceptional business is in new hands and has lost many of the traits that made it great - and it has lost this customer. Longtime customers will agree that Sue was rare and wonderful - and she earned her well-deserved retirement. Over the past few months, I've tried to overlook how my years of loyalty were suddenly unfamiliar, that I had to provide my name/number, that my preferences needed to be restated, that longstanding operating methods had changed. I overlooked the change in service - but appreciated that I could now use a credit card. But then the cleaning chemicals changed; my clothes suddenly had a foul odor. The care in handling of my garments declined, and it was clear that steps were removed from the former Norgetown way. I wasn't ready to let them tailor my clothes as Sue had until they earned my trust again, alas they won't get that chance. Today, after unpacking my recent cleaning, I discovered that my favorite pair of pants that Sue had cleaned for quite some time had suddenly shrunk in length (and nope, I'm not taller or heavier!); they look absurd now - and they simply can't be replaced. Clearly Sue had used a different method, and now my signature pants are no more. They were expensive, but now I know they were priceless. I'm heartbroken and angry. I had also recently requested an attempt be made to remove a spot on my blazer - they marked it, but missed it; I was ultimately able to remove it myself, so that left me disappointed in their service and attention to detail. Other pants were suddenly filled with static in a way that they never were after cleaning previously, and now they all cling to my leg in an unsightly way. Ugh! And my clothes still reek of this new chemical. Disgusting. With kindness I wish this new staff the best of luck as they find their way and build trust with new customers, but I'm never going back. Two stars - but only for the faded memories of the former seven star service.

My aunt Darlene rood needed her clothes and clean and folded I dropped them off for her there was…read more97 lb of clothes the owner came right down at 9:00 in the morning met me by his store he even helped me carry the clothes in they were in containers plastic he got all her clothes washed and folded the same day so my aunt would have clean clothes his store was half the price of everybody else amazing person amazing business I came all the way from Palatine I thank him many a times thank you for helping me and my aunt

Machines are good but... the place used to be so much better with the previous owners, who had a…read morehelpful older man working there. The new owners of the past year or so have locked the bathroom, and even turned off the water to the laundry tub by the washers. So if you accidentally spilled the laundry detergent or fabric softener on your hands you can't clean them. Why shut the laundry tub faucet off? The colorful happy mural of blue bubbles on the windows - which actually drew me to the place- are gone too. It's a very sad place now to sit in. Uggh. It was a really nice place before. Pictures on the wall. If you gotta sit for a couple hours all alone...this place is always empty - make it pleasant. I do like the few giant oversized machines and go when blankets, pillows, and comforters need to get done.

Cindy is amazing! I took my mom's 27 year-old wedding dress in to see if the red wine stains could…read morebe removed...yes, huge red wine stains. Cindy was able to make the dress look like new!! Seriously might look better than new. She called me personally to tell me the dress was ready. She is very sweet, and you can tell she cares deeply about the items people bring in. She exceeded my expectations, and I can't wait to have this altered to re-wear at my bridal shower.

She was able to clean my suit for a wedding at the very last minute and refused to take extra…read moremoney. everything was perfect and she honestly did me a huge favor. She even fixed some loose strings for me, which was really kind and I didn't want to ask because it was so late. I promised not to drop off last minute like that again, though. I felt bad because she was so kind, accommodating and professional

Decent hours, it opens up at 8am and closes at 10pm. Everytime I come in here it's always clean and…read morequiet. It located inside of the strip mall.. no cash is needed, you pay with your phone or card. I usually come here when I em need to wash my big comforter etc...the workers there really don't bother you or even look up enough to say hi... unless someone Spanish speaking walks in and it's nonstop chatter... so ehhh blah.. not offended just think it's rude not to at least say hi to a paying customer but good help is hard to find these days so ehhh blah

Efficient laundry mat. While in town I needed to do laundry. We were staying at the Westin not far…read morefrom here and this was the closest laundromat. When I arrived there was not an attendant present but I experienced no issues. Clean & speedy. For those who need detergent or other things there's a vending machine inside with various laundry items too. I appreciated the comfortable chairs as I waited for my clothes to dry.