SUPER FAST! my red bottoms were fixed the same day!!!!! 10/5 stars!read more

I needed zippers fixed on my favorite work boots after they'd both split, and these gentlemen were…read moreabsolute professionals. Not only did they get them fixed and back to me in minutes, they were exceedingly generous and knowledgable; they explained why my zipper was doing that and what I could do to mitigate the problem in the future. Regardless of distance, I see myself bringing my business here in the future based of this experience alone. Top-notch service!

I took my expensive large carry on purse to Tony as the bottom was being worn from sliding under…read morethe airplane seat frequently. Tony repaired the worn areas and added "feet" to the bottom of the purse so the leather would no longer come in contact with the plane floor. Great job. The cost was appropriate for the amount of work he had to perform!

could we give 6 stars? Repairs were great. pricing very reasonable and done promptly…read more Craftsmanship you dont see too often! Highly recommend!!

This person is incompetent, unprofessional and a scam artist. He only takes cash and does not give…read moreyou a receipt. I requested a new heel and soles for $100.00. This is not a problem for a professional shoe repairman, for this guy it is. The shoes come back with no heels. This is a warning to all future customers, find another place for your shoe repairs.

I needed to find someone who could polish my work boots in less than 20 mins without an…read moreappointment. He did it for $15 and he did a wonderful job. He took my munged up and full of scuffs work boots and turned them into almost brand new. Cash only.

I took in two purses; one requiring extensive work (both leather) and Spero the owner fixed both in…read more24 hours and did a fantastic job for a reasonable price! Thank-you!

Came to this shop after finding that Sam's was closed on Monday. It had pretty good reviews so I…read morethought why not. I truly regret that decision. I arrive and wait outside as the shop is too small to allow more than one person in at a time. No big. I like to think I'm a patient person. But when I walk in to talk to the owner about my shoe and purse repair, things get bad real quick. He quickly informs me that he doesn't have the color of my shoes to repair the heel tip in the same color. I tell him that's ok, I can work with brown. He says "what else?" I show him the zipper on my purse and he says it can't be fixed. There's no screw for him to fix it and if he has to fix it, it can cost close to $100. Oh, and by the way no one else can fix it either. It's apparently unfixable! Wow. I walk out with my shoes and purse never to return again.

Always willing to go the extra mile! Owner has given all of my shoes new life-love him!read more

Great service. Quality was terrific and fast turn around. Definitely will use again.read more

Took a brand new pair of work boots in to have protective toes put on (epoxy) never asked how much…read moreit would be, other places do it between $25 and $40 a pair. after a few days I called to see when they would be ready and asked how much they would be he told me $69! Couldn't believe it... but I figured well at least they'll be done and look good, Nope I was wrong couldn't even make a straight line Went past with the epoxy further than I told him to(I even marked it off with tape), what a horrible job on a brand new pair of boots and then charges me $69 almost what I paid for the boots themselves. he should refund me. Never again.

Decide for yourself please - took in 3 purses for zipper repair; 1 purse w an 1/16" tear preventing…read morezipper from closing; 3 pairs of boots needing heels attached, (I had them). Owner said no can do on 2 purses & wasn't worth the price for heel on 1 boot. I left 1 Coach purse, 1 Ugg boot, 1 leather boot. Price was $60.00. Said he'd call me when finished. 3 weeks later, no call from anyone so I went in. He shrugged when I let him know I had been waiting for a call, (I'm a nice person, I wasn't accusing or attacking) - oh well... no acknowledgement. Not even a glance. Nada. Only 1 boot had heel attached & zipper on 1 purse. The Ugg, he said, could not be reattached. Price $55.00. That's 2 items, not 3, (I'm attaching heel to Ugg w Monkey Glue as I write this. The hole in the purse I can stitch myself). Customer service can be challenging, I get that - guess this style works for his business. Here's one ex-customer happy to find some other shop. Absolutely will not return. Absolutely not.

I really wanted to support Moe and his business but I made a mistake…read more I had a large tear in my Doc Marten sandals and was hoping it could be stitched up with white string. He insisted that it would look better with a leather patch glued and stitched exactly where the existing stitches were and although I didn't mind it being stitched over the tear, I let the professional do his job. Moe knows I work in the area so after dropping a piece of white leather off on Saturday, he said "see you Tuesday." I stopped by his shop twice on Tuesday and twice on Wednesday and he was not around. My parents were going to be in Eastern Market on Saturday so I had them pick up. They asked for the sandal and Moe got the sandal and had to stitch it up in front of them.... And this is what he handed back. Typically my father would have said "absolutely not" and made him redo it, but it was obvious this is the best it would get. I really wanted to support him and his business but he obviously rushed through the job. I wouldn't have been upset if he was honest and said it wasn't ready and took his time to make it look good. While he was able to cover the tear in the leather, it is a really ugly job. Leather glue is everywhere, the cut of the new leather is jaggedy and uneven, and the stitching is even worse than the cut. These shoes were definitely not cheap and it was not worth the $20 I gave him to fix them. I feel bad leaving a terrible review because Moe is a nice guy, but if you are looking to have something like this done with your leather shoes just go elsewhere.

Where do I start? I really was trying to support Moe and his business. In prior years I have…read morealways seen his business in Eastern Market, but never tried it. I took 9 pair of shoes/boots for servicing... big mistake! He "rather quickly" picked up each pair as he told me what each pair needed and then gave me the total costs. I was surprised that I had to pay up front, but paid without contesting. The repairs ranged from skins added to the sole, replacing the bottom layer of some heels to prevent them from wearing into the heel, adding heel and toe taps and making them look "good". I was really surprised when he told me that all the shoes would be ready on January 2nd (I dropped them off on December 30th). I told him it was "no rush" if he needed more time which he vehemently declined. I picked up the shoes on the promised day and after going through some (all of which were in bags) noticed that much of the promised work (heels and sole skins) were not done. After questioning the incomplete work on some shoes he began to explain the amount of time he spent "cleaning up" my husband's shoes to get them looking good and complained about the amount of work done on the shoes vs the amount of money I paid. He continued with had I went to another business it would have been "much more expensive". I kindly reminded him that I don't know the cost of the work he quoted and that I never attempted to negotiate his fees, but paid what HE quoted for the work HE stated the shoes needed. He went on to state that he had to "forego" some repairs to "make up" for time he invested in making my husband's shoes look good. I told him that he had my number and could have called to communicate extra work had to be done instead of randomly eliminating promised work. I questioned the skin he quoted on the sole of one specific pair that I thought was in superb shape except for the heel and toe wear. He stated that he could still do that if I wanted. Against my initial inclination, I left them to be done and he told me I could pick them up the following day at 6:00 AM. I told him I'd pick them up, but it wouldn't be that early. I picked them about 5:00 PM. the following day and the booth was closed so I called him and he stated he would bring the shoes to my car and also offered some "free" shoe shines and/or repairs for my inconvenience (waiting, and making multiple trips), which I promptly declined. Some other bizarre things went on, he came out near my car looking at the shoes and took them back into the shop and continued working on the shoes, brushing and shining them while I was waiting. I called him back and stated I could pick them up another day if they weren't ready. He stated they were ready while I continued to wait. When he finally brought the shoes to my car I was absolutely MORTIFIED! What was beautiful two-toned shoes with a shine (that appeared factory finished) (see pictures), now looked old, limp and stretched. When I told him they looked horribly different. They were dark and was no longer a gradual two tone. He advised because he had to "oil" them they were darker and that they will get lighter. I'm so furious about the job that was done that I won't EVER patronize that place again! I wont get into all the issues, but Leather boots and another pair of shoes were polished (I assume), but they are now darker. My UGG boots still have a bit of salt on the suede around the heel, but a good job was done on them, but I feel absolutely horrible about my son's shoes that "I will replace them" since I offered to take them there. Moe talks a big game about his experience and expansive knowledge of shoes and materials, leather etc and how he's the best in the business. The talk game is good, but the talk and the walk definitely don't align. I warn all who have shoes they care about to be mindful of the hands in which you place them. Moe seems to be a nice and polite guy, and appears to want to stand behind his work. He has offered to strip the shoes and "restore the original color and shine", but "won't get into" why he changed the color to begin with. That's honorable, but I'm cutting my losses. I will NOT take them back for him to "fix". I don't have the confidence that the shoes can be restored to their original appearance! Why return something for him to "fix" what was not even an issue when I dropped them off. I paid a lot of money for THIS lesson, gas, wasted time, his fees $275 and $600 to replace a ruined pair of shoes! EXPENSIVE education!

I took my wife's shoes in to get new heels. It's a small shop on the end of a stripmall. Kind of…read morehard to find, unless you know it's there. Don't let that fool you, you will get absolutely amazing service in this store. I dropped off her shoes, expecting to get them in a week or so. No, they were ready the next day, cleaned up and polished. The price was reasonable for what he did. Now I have a pair of shoes I want to take in to get re-soled. I will be returning. It is hard to find a good shoe repair place these days. Check this guy out.

I found this place on yelp & now I can't find it--it has been in business for 20 years-owner is…read morea real sweetheart of a guy--he did a great job fixing a duffle bag of ours--ask to see his sweet dog 'hunter' who is with him 24 hours of the day.....