I took two pairs of shoes to get repaired by George. First was a simple lace to be repaired on a pair of sorel's. That was fine. Not perfect but fine enough for my kiddo to have functional boots. The second was a pair of Danner Boots. The rivet pulled and we needed it fixed. The "fix" is ATROCIOUS. Not only did he use a huge patch that is a different color he used different color rivets. I then called to ask for a refund given that the work looks like a toddler literally did it and he told me "you dont wear boots out on a date so who cares what they look like." He not only refused to refund me he was krass and rude about it. You can look at the picture and see for yourself what his craftsmanship looks like but stay far away from this place. read more

George's Shoe Repair - Shoe Repair Near Me - Berkley, Michigan

George is very concerned about his work. I brought in two pair of Born boots one black and one Brown. They are in great shape except the heels - George replaced them they look brand new. I love these shoes with a light lining for the weather early winter. So fix them instead of throw away. Thank you George read more

my boots were done the day after i brought them in, and in addition to fixing the heel, he also cleaned the scuff marks off of them without me even asking him to do so! Really affordable and very happy with the results :) read more

My wife and I took three pairs of shoes to George's. They damaged two and lost a third. After finding the third a week later, I went to pick up the shoe. The older lady at the desk insulted my wife and yelled at me. She made every excuse possible for the poor workmanship. Then, she started shouting at me until I left. It was one of the most horrible customer service experiences of my life. DO NOT GO THERE. Your shoes will be worse than before and they will yell at you if you question them. read more

This guy is a total clown. Years ago I brought in a pair of suede wingtips to be cleaned. He completely ruined them by covering them in brown shoe polish instead of actually cleaning them. A few months back, against my better judgement, I brought in 4 pairs to get shined. He said they'd be done in 5 days. After 8 days I finally call and he says to pick them up the next day. My 9 yr old son would've done a better job. Shoe polish on the laces and soles of all shoes. Completely sloppy and a waste of money. His place is a total dump and the service sucks. Hate this place. read more

Great work; inexpensive for a cobbler; happy to support local business' and he gets job done not too friendly but ok. Tried another local cobbler on groupon and did not like. It was WAY More expensive and service not good. Stick to George's, hours quirky but call. He responds. read more

I was driving through Berkley on a way to a meeting that was an hour from my home. I had my husbands shoes in the car that I needed to get repaired but had not found a repair shop yet. I saw the sign and made a quick loop around to stop at the store. Fernando was more than happy to accomodate me. I asked if I could wait while he fixed them since I was not from the area. He was most pleasant and willing to help me out. He went right to work and within a short time had the shoes looking good as new. Thank you Fernando and to anyone looking for a good place to go for shoe repairs I would recommend George's. WHile I was there several other people streamed through so it seems to be well liked. Fernando explained to me that he had been there a year, which would explain the positive changes. Thanks again Fernando! read more

Fernando is a master craftsman. There isn't anyone else I'd trust with my shoes. I've taken him all kinds of repairs on cheap shoes and on designer shoes that cost several hundred dollars. He always does exactly what I need. He was trained in Italy. And--a bonus--he's a really nice guy, who works so hard. I recommend this place highly. They also fix belts and other leather goods. Fernando has lengthened belts for me and fixed rips in leather coats and jackets masterfully. The only draw back: they are not open on Monday. But worth the wait until Tuesday. read more

The WORST ever! The man who was working there when I went to pick up my handbag (had a strap repaired) mocked me for asking a question about the stitching (I asked politely, and made it clear I had no problem with the work done, but was curious about one choice they made in where to reattach the strap--he actually mocked, as in did an impression of me while exaggeratedly shaking his head back and forth and frowning, much the way a child would while saying, "neener, neener, nee-ner!". When I told him I thought that was unnecessary and rude, he cursed at me (as in f-bomb) cursed, got way too close to me, and shouted in my face. I felt scared at this point and went to grab my bag to get the heck out of there. He SNATCHED the bag away before I could touch it, held it up high so that I would have to get closer to him to reach it, and laughed. I'm not joking. This isn't rudeness or poor customer service--this is flat out, super scary, don't-be-alone-with-this-person crazy time. Not sure if it was George or not, but he was large, sloppy-looking, loud, intimidating, foul-mouthed, and scary. I'm not a woman who feels frightened easily, but this guy freaked me out. STAY AWAY if you don't feel like being cursed at and intimidated. Plenty of other good shoe repairs in the area, staffed by people who don't make the hair on the back of your neck stand up. read more

I took my favorite Teva sandals to George's because the sole had split. I didn't think there was much hope for them, but the guy said he would try something. Whatever he did worked, and gave my sandals a life extension. He's only been there a little over a year, but I think I have some more projects for him. read more

Where is zero stars? Never go to this place. My fiancee spent hours and hours looking for shoes she loved for the wedding, found them, bought them, and by the time this guy got done with them they were filthy dirty and unwearable. read more