The day I stopped into Georgetown Auto Sales was a crazy busy day at the car lot, however I was treated as if I was the only customer there. I was impressed with how Rob and Tyler were so helpful, but never pressured me at all or used "sales tactics" to close the sale. They went over the Carfax with me and answered all of my questions. The car was exactly how it was described on their website. Thanks for such a great deal! Not only will I be back, but I will tell my friends. G. Haynes read more

In the short they're liars, lack integrity, going up next week to file a law suit against them. Now feel free to keep reading for the full story. September 23, 2025 we stopped by to view a 2017 Colorado as our daughter's 16th birthday gift. We loved the way the car looked and drove, even though I personally felt it was a little overpriced we decided to go ahead and purchase it as it was everything we had been looking for. We financed over $23,000 with our credit union and had the check the same day. We took the truck out for one last test run to go down the road and pick up the check. On the way their check engine light came on, so we took the truck back and they had their mechanic come look at it. We were told it just needed a high pressure fuel pump, no big deal, and that they would have it repaired on them. They issued us a 'we owe' agreement, which is a legal contract, where they agreed to fix the fuel issue. With that reassurance we went ahead with the purchase, and they agreed to send it to their mechanic and when it was finished they would deliver it to us- good as new. They replaced the high pressure fuel pump and got almost to us and then it presented symptoms of a fuel issue with a check engine light so they took it back to their mechanic and had an ECM put in it. 2 weeks after the original purchase they delivered it to us, less than 48 hours after delivery it presented symptoms again and check engine light with the same codes present. Identical. I called and let the manager on duty, Josh, know what was going on and he offered to either take it back up there and have their mechanic work on it again, or if I wanted to take it to a shop local to us since we are a few hours away from them that we could use our warranty and they could pay for anything the warranty didn't cover. We took the truck to a shop local to us, where the truck stayed for 2 months. During this time I did have a few phones calls with Georgetown and even stopped in person once because I was in the area. The shop was unable to figure out the issue, billed our warranty, and we owed $100 and was going to have to take it to a dealership for further work. Shane then refused to cover the $100 we would be out of pocket. We had to pay that $100 and we transported the truck a couple towns over to a dealership. The truck then stayed there for 6 MORE MONTHS! That's a total of over 8 months without the vehicle we were paying $600 a month for! Anyways the dealership had to get GM engineers and technicians involved and after it was all said and done they fixed the issue but after warranty we still had to pay out of pocket $1,594.16. That is a total out of pocket expense of $1,694.16. Not including that we did not have access to a vehicle we actually needed for 8 months and had to make other arrangements to have enough vehicles for every driver to have a vehicle in the household. Not including the aggravation of phone calls, carrying insurance and a payment, and the disappointment of our daughter getting a vehicle and less than 2 days later being told she's no longer able to drive it. I have sent an email to Shane as well as reached out to the office lady letting them know if I didn't get the $1,694.16 I am owed from repairs on a repair they were contractually obligated to fix that I will be making a trip to Georgetown next week and filing a lawsuit against them. I have not heard from them still, so guess I'll be seeing them in court. read more

Georgetown Auto Sales - Auto Detailing Near Me - Georgetown, Kentucky

These people will not be upfront with their car. we purchased a vehicle with the tire pressure light on, told it was just low air. There was a nail in the tire and the dealership was unwilling to fix after purchase. Not only this, rattling in the engine when the AC is on. This was covered up in purchase with the radio. also- told nothing we can do. I wish I would've read reviews on this place. They claim to be a 5 star place but do not act like it. 5 stars would fix their repairs warranty or not like a decent human being and not sell to a young family a car that needs to go right back to the shop. I have tried bringing the car back as it seems to be a lemon? And the dealership has offered $8 lower than purchase price. read more

If you think about buying a car from this dealership make sure that you check everything about the car before you buy it. This dealership will sell you a car that has a myriad of problems and will not disclose any of them to you. Even if you have it in writing that they will pay to fix the car, they won't and will blow you off every time you call and bring it to their attention. So be careful, don't blindly trust these guys and do your due diligence. read more

Just purchased our second car from here! Always get the BEST customer service! everyone stopped and checked on us and Treated us like family. We will be going back for another car in a couple months! wouldn't go anywhere else. Thank you Will,Taylor, Shane and the whole crew. read more

Don't trust a word they say. Writing this post for my mom! Most crooked car lot here in Ky with some of the worst running vehicles. You see someone give a good review?? Most people are happy with their purchase as soon as it happens and are told "go leave us a review!" after having a good salesman and a good buying experience. People go leave good reviews, then never go back to correct their reviews on how the vehicle actually turned out for them after having it a month and having to deal with the rudeness of everyone there, especially their "manager/owner?" Tyler. Good luck to those who decide to do business with this place and hope you don't end up in trash like post people do and you will find out after driving one for a few weeks when it's too late! read more

great experience. excellent, clean vehicle. wonderful sales staff. easy process. ask for Joseph "Beau" Smith, Mr. Nice Guy.you won't be sorry. best dealership around! read more

I bought a 2017 FJ Cruiser from this business, Georgetown Auto Sales. It was used but looked nice. I was unable to get under the vehicle to check the frame, however I did ask about rust. I was assured there was a "little rust, but nothing to worry about". After the purchase and trusting them.... I found out the frames was terribly rusted and about to break into!!!!! I took it to three different businesses to see if anything could be done!!! All three said the car was extremely UNSAFE to drive, the frame could break into!! I called the manage three times trying to get help!! He said, "There's nothing we can do." This business is terrible!!!!!! I'm out over $20,000! Stay away for your own benefit!!!! read more

After much thought, I decided to sell my beloved Jeep Wrangler. After looking at KBB, I saw Georgetown Auto Sales purchased used vehicles. I met with Nicholas Cox to see about making a deal. He presented himself with knowledge of the process, genuine generosity for all my questions. But most importantly, provided me an offer I couldn't pass up!! Believe me, my husband was completely shocked when I called him to come pick me up lol. If you're in the need to sell your vehicle or buy another one, you MUST go see Nicholas Cox. You won't regret it! #nichoalscox #georgetownautosales #selllocalbuylocal #sellwithnicholas #buywithnicholas #supportsmalltownbuisness read more

Bought a Cadillac SUV from this dealer. The next day check engine light came on. Dealer had cleared engine history and didn't repair. Timing chain bad. Cost of repair $3,000. These guys are a bunch of crooks. Run the opposite direction from this place. read more

The absolute worst customer service and communication from any business I've ever experienced In my life. They WILL sell you a lemon so do yourself a favor save your time, money , and sanity and go elsewhere. They'll ruin your credit because they can't do their jobs and have fired all of their previous staff, and the rest have quit. They have no sense of communication and will refuse to service your vehicle even when you have purchased their extended warranty. Not to mention the run around we've been given while they've had our vehicle for two weeks leaving us scrambling to get to work as well. This has been an ongoing nightmare for 5 months. I do not recommend them AT ALL!!! read more

Georgetown Auto sells Junk. No matter what the sales person tells you they do not inspect their vehicles or stand behind them. Buyers Beware. Go somewhere else. read more

Dillon and Todd were extremely helpful!! I sold my 2013 Jeep Wrangler to them today, and I was 100% satisfied with the process. They agreed on a price that I was happy with and made sure that the deal went smooth with no stress or obstacles. I got my check handed to me 20 minutes after making the deal!! No hassle, quick, and amazing customer service along the way. Best experience I've ever had with a dealership. Go see them!! You won't be disappointed. read more

This was such a pleasant, easy car buying experience. The team at Georgetown Auto Sales took excellent care of me. They were friendly, helpful, and kind. read more

I would not buy a car from this dealership. They will tell you what you want to hear to buy a car with an over inflated warranty. The salesman Todd didn't even go over the car with me. He just tossed me the keys. When I got back from my test drive Todd (salesman) was smoking on the side of the building. He was in no hurry to assist me and treated me like I was bothering him until another person came around. He obviously didn't go on the test drive. I usually don't post reviews but it was not a pleasant experience. I ended up buying the same day at Paul Miller Ford. read more

Bought a truck with an extended warranty. Been 4 days without so far because of engine failure. Was told Smart Autocare was top notch. That was a lie! Being given the runaround after paying over $2700 for this warranty. Causing a real hardship for us. Especially for my Wife. No way to work. No way to make her Dr. appt. at the V A. Won't EVER do business with them or recommend to anyone. read more

Have a nice selection of clean cars. However if you are new to the process of buying a car, especially if you are young, beware of this dealership. They have no problem lying about such things as that banks offer lower interest rates if you buy their extremely over priced used car warranty. They will also talk over you and quote you lower prices than what they actually end up charging you. Be sure to look over your sales contract to make sure it is the same as your verbal agreements. They will take advantage of folks new to the car buying experience. read more