In the short they're liars, lack integrity, going up next week to file a law suit against them. Now feel free to keep reading for the full story. September 23, 2025 we stopped by to view a 2017 Colorado as our daughter's 16th birthday gift. We loved the way the car looked and drove, even though I personally felt it was a little overpriced we decided to go ahead and purchase it as it was everything we had been looking for. We financed over $23,000 with our credit union and had the check the same day. We took the truck out for one last test run to go down the road and pick up the check. On the way their check engine light came on, so we took the truck back and they had their mechanic come look at it. We were told it just needed a high pressure fuel pump, no big deal, and that they would have it repaired on them. They issued us a 'we owe' agreement, which is a legal contract, where they agreed to fix the fuel issue. With that reassurance we went ahead with the purchase, and they agreed to send it to their mechanic and when it was finished they would deliver it to us- good as new. They replaced the high pressure fuel pump and got almost to us and then it presented symptoms of a fuel issue with a check engine light so they took it back to their mechanic and had an ECM put in it. 2 weeks after the original purchase they delivered it to us, less than 48 hours after delivery it presented symptoms again and check engine light with the same codes present. Identical. I called and let the manager on duty, Josh, know what was going on and he offered to either take it back up there and have their mechanic work on it again, or if I wanted to take it to a shop local to us since we are a few hours away from them that we could use our warranty and they could pay for anything the warranty didn't cover. We took the truck to a shop local to us, where the truck stayed for 2 months. During this time I did have a few phones calls with Georgetown and even stopped in person once because I was in the area. The shop was unable to figure out the issue, billed our warranty, and we owed $100 and was going to have to take it to a dealership for further work. Shane then refused to cover the $100 we would be out of pocket. We had to pay that $100 and we transported the truck a couple towns over to a dealership. The truck then stayed there for 6 MORE MONTHS! That's a total of over 8 months without the vehicle we were paying $600 a month for! Anyways the dealership had to get GM engineers and technicians involved and after it was all said and done they fixed the issue but after warranty we still had to pay out of pocket $1,594.16. That is a total out of pocket expense of $1,694.16. Not including that we did not have access to a vehicle we actually needed for 8 months and had to make other arrangements to have enough vehicles for every driver to have a vehicle in the household. Not including the aggravation of phone calls, carrying insurance and a payment, and the disappointment of our daughter getting a vehicle and less than 2 days later being told she's no longer able to drive it. I have sent an email to Shane as well as reached out to the office lady letting them know if I didn't get the $1,694.16 I am owed from repairs on a repair they were contractually obligated to fix that I will be making a trip to Georgetown next week and filing a lawsuit against them. I have not heard from them still, so guess I'll be seeing them in court. read more

I bought a Camry for my mother for Christmas. I drove a few in Lexington but found one on their website. I called and agreed on a price ahead of time. When I got to the dealership the Camry was upfront waiting on me. I asked to drive it and I was just handed the keys and took it for a drive on my own. I had never test driven a car on my own before. I liked it because I got a good feel for the car without hearing blah blah from the salesman. When I got back I asked to take it to my mechanic to have it checked it over. It was a 2004 model with higher miles so I wanted to be sure. All the mechanic found was a front strut that needs to be replaced. When I brought it back they offered to take off the $300 for the strut without me even asking. It was the best experience I had ever had buying a vehicle. My mother has been very happy with it and has not had any problems with it. read more

I just want to thank Beau Joseph Smith again for being such a good, honest and caring person not just a car salesman. My brother went with me and he is not easily impressed. Him and Beau hit it off from the get-go, as well as with the owners. Georgetown Auto Sales is an honest father/son operated business with wonderful salesmen. I was lucky to get connected with Beau. I'm sure the others are also great but I believe God had a hand in this deal. Beau is a man who loves his family and God. He genuinely cares about everyone. Once I decided which vehicle I wanted, everything fell into place. Boom, boom, boom! Done deal! I'm getting nothing but a good feeling in my heart by recommending Beau and Georgetown Auto Sales! read more

This is an absolutely great place to buy a car! I worked with Shane and Brody and could not have been treated better! They did exactly what I wanted on the car I wanted!! I highly recommend this place to purchase your next vehicle! They have so many different vehicles to choose from that fit what you were looking to spend! This was my first time dealing with Georgetown Auto Sales but it definitely will not be my last! They can do everything with car loans that a big dealerships can! Brian House, London, KY read more

I had done a review previously but wanted to update everything. I bought a BMW about 2 years ago and had a wonderful experience. It is still running great and I always get compliments on how good looking it is. Here recently I came in with my sister to get her a car from here. She found a great looking Kia Sorento and absolutely loves it. I am so happy with everyone there and I will recommend them to all my friends and family. read more

This dealership went over and beyond for me and my husband. We went to several other places and wasn't too impressed. Georgetown Auto Sales makes you feel at home and welcomed. TJ was great in with us on our payments and our salesman was great too! The car was in excellent shape and very clean too. Overall I give this 5 stars and love this dealership. I will be back when my son needs a vehicle. read more

I took my car in to have the detail it. Billy was very helpful and gave me prices for different things. I ended up having him to the light detail and the price was very reasonable. I have never bought a car here, but I'll keep them in mind the next time I want to get something new. It was a very easy experience getting my car looking like new again. read more

This place was great! The salesman (I think his name was Todd) took all the pressure off buying a car and was hilarious to work with. This was my first time buying a used car, but it was in such great condition that it feels brand new! The process was quick and easy, and I will definitely be back next time I'm in the market for a car! read more

I bought a car this past weekend from Tyler at Georgetown Auto Sales and I felt like I was treated like family. The staff was courteous, the atmosphere was welcoming and I was blown away by their vast selection of top-notch vehicles. By far this was the best car buying experience I've ever had. Thank you! read more

Disappointed with this dealership. Ongoing excuses for over a week to fix an issue on a truck we intended to buy. Despite that, they still ran hard credit checks on both me and my fiancée. Poor communication, poor accountability, and no respect for customer's time or credit. Would not recommend read more

We purchased a vehicle from Steven Blankenship and couldn't have been treated any better. He made the purchase easy and didn't push us to make a hasty decision. We appreciate his kindness and attention to our needs and would recommend him to anyone needing to purchase a vehicle. read more

They have a wonderful selection of cars. Everyone is super nice, and we were pleased with the interest rates we got there through Central Bank. After we decided on the vehicle, they had all the paperwork done within an hour. Friendly, quick service. read more

I've been looking for a new car for months (new used) and turned to GAS. Great service, didn't feel like they were jerking my chain, and an overall great experience. No pressure sales and a great staff. read more

Philip and Dwayne made buying a car as easy and fast as I've ever experienced! They were great to work with, and I love my new BMW!

great place to do business with staff wasn't push at all. If you are looking to sell or purchase a vehicle they have you covered.

Great place to purchase a vehicle I recommend everyone to ask for Steven With his help we were able to lock in a great deal! read more

Quick and clean, I was able to find the car I wanted and buy it before the week was over. Happy overall.