Quick service but such a tiny parking lot, so it's a bit inconvenient turning in and getting out of…read morethis area. Even after the reviews, I was disappointed they didn't want to attempt to remove my sweater with ink stains. I appreciated the honestly upfront but that tells me the reviews were inaccurate. Affordable for dry cleaning with reasonable turn around.

They have gone above and beyond multiple times doing great alterations to curtains that I needed in…read morea specific length. I've been happy every time.

I say yes to Zips. Honestly, you can't beat the price for your Nordstrom shirts and pants and suit…read morecoats. I take my pants into to have the loose hem replaced or a torn pocket fixed and the work is done promptly and professionally. I don't take my custom suits or shirts here, and I don't take my wife's expensive dresses, sweaters or blouses. But for $2.29 for most products that you wouldn't be heartbroken if something was damaged, I'm gonna take it here. The place is busy, people in and out all day during the week. Parking in the back can be difficult at times, FYI. Items are usually ready by 5pm the next business day

If you expect serious cleaning, avoid this establishment. Took a few shirts in for cleaning and…read moreone still had some light staining and dirt around the collar. When I asked the associate about it, he merely said the shirt was worn; that they use light, environmentally sound solutions; that I could try a mom and pop store that could probably get it out, but it would cost more and take more time; that they (Zips) are basically a WALMART or TARGET, quick in and out next day deal. I will take his advice and go elsewhere for better service and attitude.

I decided to take my clothes here for dry cleaning to help support a local business. I brought over…read morea suit jacket, pants, shirt, and dress (that really needed ironing). The store owner was able to get my items dry cleaned in time before a wedding we were attending and everything came out clean and well ironed.

Wonderful place for your dry cleaning needs and more. Mrs. Lee is super sweet owner is friendly and…read morewarm. All of my dry cleaning clothes were done nicely and in time! Worth stopping by to get your dry cleaning done. Other businesses and a park is right nearby to walk around.

Save your money and go to SK Cleaners across the street. I went here to have drapery dry cleaned…read more We were called early that the drapery had been damaged in the process, but was not very noticeable. We spent over $1,000 here, and the best they could offer was $35 off both of the damaged drapery, which cost $140 each. I was not aware of how low the discount was until after speaking with them. We were told that because of the age and sun damage it caused the tearing. The one area where the seam is damaged does not even face the window, so saying that was the issue is not true. Since we signed a waiver that they make every customer sign before, we are fully responsible for the damage. I understand, but to give us that small a discount is a joke for the amount of business we gave them. When we received the drapery and installed it again, the damage is very noticeable. Now I have to find somewhere to repair the drapery since they did not even offer to fix it. For the price, this place is a joke! I have gone across the street many times and never had an issue for a fraction of the price. I will never return here and make sure anyone I know never goes as well. Update: Found a place to repair. It is over $700 to repair, and they noted that the drapery did not look very clean either. We are now paying to clean again and repair because this dry cleaner SUCKS!

I had a very disappointing experience with Parkway Dry Cleaning.I entrusted them with a designer…read moregown worth $1,600, and it was returned to me with two visible holes and stretched fabric. The damage made the dress unwearable and was especially upsetting given its personal and financial value. When I contacted the company, their seamstress confirmed the fabric damage -- specifically referring to "yarn slippage" -- and explained that stitching the holes would only make them more noticeable. She removed some loose fibers, but the holes remain clearly visible and uncorrected. Although the seamstress mentioned in the email that the yarn slippage is not noticeable and removed loose fibers to hide it, the attached photo clearly shows the damage.When wearing the dress, the fabric stretches slightly in that area, making the spot look like an actual hole. This was not present before cleaning. I'm very disappointed with the result and the handling of the situation. In addition to the holes, the fabric was visibly stretched, and the dress no longer fits me. It feels like it has become at least half a size to a full size larger. This change is obvious and was not present when I dropped off the dress. I had inspected it carefully just days before, and I have photos to prove it was in perfect condition. Despite this, Parkway claimed they followed the care label and suggested the damage could have been caused by a weak area in the fabric or something like a purse strap rubbing against it prior to cleaning. This explanation was completely inappropriate -- the holes are located in areas of the dress where neither a purse nor a belt would make contact. In the end, they offered me a store credit for future cleaning services. However, that does not address the loss of an expensive and personally meaningful gown. A credit is not a meaningful solution when I no longer feel comfortable trusting them with any of my garments. I'm sharing this to caution others -- especially those considering sending valuable or delicate pieces. While the company may claim to follow care labels and procedures, in my experience there was no accountability when something went wrong. I've included photos of the damage (photos I did after they repaired), and below you can find a summary of our communication for full transparency.

I was so delighted to find Perfectly Pressed for three reasons:…read more 1. Pick up and Delivery! I receive a text message the evening before to remind me to put my clothes out by a specified time. 2. The communication with the owner is incredibly prompt and reliable. I care A LOT about my clothes- and I have always been able to call Perfectly Pressed with any questions or concerns about alterations, concerns with certain fabrics and repairs. Communication is key. 3. The ethos upheld by the owner- I feel like Mr. Rami cares about my clothing as much as I do, and I trust that my clothing is in very good hands- and I am very discerning when it comes to communication, professionalism and knowledge about how to handle high maintenance people like myself- I admit it- In these times, I think having pickup and delivery for dry cleaning is a luxury- the price points are fair, and you never end up talking with a robot. You won't be disappointed.

I moved here from midtown Manhattan, where dry cleaners always included free pickup and delivery as…read morepart of the service. Here, however, this basic convenience is virtually unheard of! Happily, there is Perfectly Pressed. I came across this company just two years ago, and what a difference it's made in my life. The work, as the name suggests, is always perfect. And the owner, Rami, is completely professional and responsive. I use this company for linens as well as clothing, and love the fact that everything comes back beautifully folded or hung. I also love the billing process, which is very professional, complete with weekly receipts and monthly statements. Thank you, Rami, for making my life so easy!

Excellent Service/Pricey!!! I have visited Prestige many…read moretimes in recent years. Recently realized I've never written a review. The Prestige Dry Cleaners is located in the Georgetown Square shopping center-next door to the Giant grocery store. Let's review now. First & for most this is not the cheapest nor cheap Dry Cleaners in Bethesda! What is does is provide excellent quality service. This is my Dry Cleaner for specialty items & When quality & accountably are most important. I most recently visited May 2018: (See Photo) *DownComforter cleaned-specifically dry cleaned. Upon picking up in May 2018: cleaned comforter arrived in a sturdy plastic cube. I unzipped cube Touched the comforter & sniffed to ensure no wet spots or smell existed. Fast forward I took said comforter out of its packing December 2018. Fluffed it up, placed it on the bed. It looked great, fluffed up fine, no smell. *I've had leather gloves cleaned several times. Most recently August 2018. First use November 2018. Clean, soft supple leather to touch. In fairness everything not alway perfect. However when Prestige had Epic Fail They corrected it Immediately. *Winter Down Jacket: In 2016 I brought my heavy down jacket in To be washed professionally,(too heavy for home wash), not the first time for Prestige cleaning jacket. I picked up jacket-pockets seemed wet; (I assumed it just came from being cleaned) it would dry quickly. I was wrong! The next morning I felt the jacket it was still damp. I immediately called Prestige & explained the Situation. The manager was surprised & asked me To bring back the jacket to be cleaned again. I returned to Prestige & the manager Felt the jacket herself & agreed it wasn't properly Dried. After this I learned to check jacket upon pick up. She had the jacket recleaned & returned the next day clean, dry & complementary-No Cost. This is why I say Excellent Service. .

I've been using dry cleaning services for over 30 years in several states, and I've never…read moreexperienced pricing or service like this. I selected this location because it was convenient, but I was shocked when they charged me $52 to dry clean just four pairs of pants. On top of the extremely high price, the customer service was disappointing. If a business charges premium rates, I expect premium service -- and this place did not deliver. The attitude and overall experience did not match the cost. There are many other dry cleaners in the area that offer better service and more reasonable pricing. I would recommend choosing another place.

I brought in an utterly hopeless, off-white coat that had so many stains. I was almost certain…read morethere was no hope for it! When I came to pick it back up, magically most of the stains were gone! The seamstress also fixed the lining, which was coming undone. Now with the coat looking bright, cleaned and all repaired, it's almost as good as new! To dry clean the coat it was a little over a couple of bucks (I don't remember the exact price) and the repairs were about $12. You can't beat that! (Keep in mind you have to pay cash, before any cleaning or seeing repairs are done.) While there is employee turnover at the dry cleaners, one employee named Jimmy, has my customer ID number memorized. Whenever I come in, he is able to locate my account and immediately get my clothes off the rack. Now that's customer service!

Service is horrible. I never went there. Before going, I called 301-881-7741. After a message,…read moreanswering machine came giving an alternate number 301-881-0049. Instead of a human, fax machine came. Since they are nearby, I went there. I complained to the lady at the desk. She was not an educated person. Kind of rude. I told her about my bad calling experience. Then, I called again in front of her. Phone range, another employee passed by the phone but did not pick up. Still the front desk lady did not apologize, instead became more rude. Then I learned that I have to pay cash upfront - no credit card accepted. I decided not to give them my clothes-- and I do not recommend anyone to go there.

The high price they charged for alteration is not consistent with the quality of work. Mismatched…read morethread color and on shoulder alteration, she said she could alter with same finishing but it was just sloppy stitch work. I would be happy to pay for quality however it was not. The lady who alters was arrogant and rude, she said why I go there if it was expensive so I was happy to walk away with my clothes! Hem is $25 and minor taking in is $28- who knows!! At this rate one could buy a brand new pairs of pants! No I wont be going there ever again! Off putting service was the ultimate!

Dry Clean Plus is the best tailor in town. I've been to many but this is THE PLACE to come for…read morealternations. Friendly service tops it off which is why I give em' 5 stars.