I had my check engine light diagnosed by a trusted local mechanic, who advised me that the repair…read morewould need to be handled by a diesel specialist. I contacted Diesel Specialties of Lewisville, explained that I already had the diagnostic code, and was told they would confirm the code with my mechanic and order the necessary part before I brought my truck in. When I picked up my truck, I noticed the invoice included a very large diagnostic fee, despite the issue already having been diagnosed beforehand. I politely asked about the charge, and the owner immediately became extremely hostile. He began yelling, cursing, and throwing things during the interaction. As a female customer, I found his behavior intimidating and completely unacceptable, especially since it occurred in front of his young child. The entire experience was unprofessional, aggressive, and honestly frightening. I would not recommend this business based on the way I was treated.

Shane explained everything clearly, did quality work, and had my car back the same day…read more Highly recommend.

Fantastic service. Just good, friendly, honest folks. Advised me on a some body work I'll need on…read moremy Subaru. They helped direct me to where I can find the part for inexpensive didn't try to sell me anything, just guided me to empower myself to find what I needed. Will be returning when the need arises.

An old fashioned country garage, including plenty of friendly dogs. The staff was friendly and the…read moreservice was quick. Recommend, especially if you want to avoid city traffic.

I went for the first time today on the recommendation of a friend, because the steering felt wobbly…read moreat high speeds. They got the car in right away, gave her a test drive, diagnosed the problem as needing a tire balance, gave me a quote, and then fixed it when I agreed. The entire service was less than $50 and they were super friendly throughout. I'll definitely be back.

On March 12th, I was trying to go to VA to surprise my dad for his birthday. Unfortunately, due to…read morecar trouble, so I thought, prevented me from getting on the road. A loud noise started the day before and proceeded to get louder on the day of my travels. I called John to get it checked out, but shortly after getting air put into my tires (elsewhere), the sound stopped. So, informing John, we thought the problem was resolved, until I proceeded a short distance on the beltway. The sound came back louder. Long story short, God allowed me to get to John and Justin at Old Town Auto Works on Reynolda Road, Winston Salem NC. They identified the problem immediately, finding that it was due to my dry rotten tires. One of which was on the verge of exploding. The issue couldn't be seen from the outside of the tire. Justin showed me how the fibers and the rubber had been worn off and practically bursting at the seam on the inside of my passenger tire. After our discussion, I'm thinking they were taking my car to install my spare tire, instead they installed a tire that was a replica tire of my tire from a junk vehicle they had at the shop. After inquiring of the cost, I was told there would be no fee. John and Justin stayed over time to help me, because the shop was officially closed by the time I reached them. By the time everything had registered in my brain of what they were saying to me and what was done, I left shop's parking lot in full fledge "Ugly Cry" mode. LOL!!! God, John and Justin basically saved my life that day. I am sooo grateful, words can not explain!!! This is just one of the many blessing that everyone at this auto shop has done for me and sooo many others! I highly recommend Old Town Auto Works to everyone. Genuinely, amazing service. Thank you guys!!!

I had a great experience there this morning!! The work in my car was efficient and great company…read more Would highly recommend to anyone with automotive needs.

Members of my family have been loyal customers of Charlie's for a long time now and for good…read morereason. After moving back to the triad we are relieved we have a good "go to" for auto car needs. Location: Building is off of reynolda road. Easy to see. Good signage. Be careful when exiting. Drivers tend to use this part of reynolda as a speedway lol Customer service: Dave is extremely knowledgeable about anything and everything cars and the way they run. I have also heard him guide business to others when it's not his specialty (body care etc.) which I respect. He has a great mechanic named Mike on his team there and between the two of them I know I am safe when I drive out. Oil changes are never more than 30-45 min. and other services like brake pads etc. have always taken alot less time than expected. There have been several times they recommend a service in a certain amount of miles and would never put pressure on it being done immediately unless it absolutely needed it. They are both very friendly and explain everything very well Pricing: very affordable. The breakdowns of all service is always clear and transparent. Very happy customer

We read the reviews for S&S Mobile Maintenance, called and spoke directly with Andrew and made an…read moreappointment. We offered to meet him where he lived or somewhere in between, but he was happy to schedule an appointment at our place and punctual in his arrival -- as good as his word! We were pleased with his professionalism, communication and completion of work. His price was reasonable. Andrew deserves five stars and more!

Amazing experience so far on the couple of jobs I've had done. The price and professionalism of…read moreservice will keep.me.comknb back for more whenever I need it. Great job.