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    Gerard's iOS & Mac Support

    5.0 (5 reviews)

    Services - Gerard's iOS & Mac Support

    Desktop computer body repair

    Laptop body repair

    Mobile phone body repair

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    uBreakiFix by Asurion

    uBreakiFix by Asurion

    (303 reviews)

    I brought in my Pixel 8 Pro for a battery replacement covered under Pixel Care and had a great…read moreexperience here. The whole process was fast, easy, and completely hassle-free. They handled the warranty claim without any issues and had the repair done quickly. Val did a great job and made the entire experience smooth from start to finish. It's always nice when a repair is this straightforward. Highly recommend if you need service for your phone.

    Formal Customer Complaint…read more I arrived at ubreakifix at 6:45 p.m., while the store was still open and scheduled to close at 7:00 p.m. There were two customers ahead of me who were waiting to pick up their phones. When it was my turn, I informed the person working there at the time by the name if Jose that I wanted to purchase the $40 phone protection plan and only had a quick question regarding what the coverage included. Before I could ask my question, Jose told me that he "didn't have time" to answer it. His overall demeanor made it seem as though he was in a rush to get everyone out of the store before closing. I explained that I already knew which protection plan I wanted to purchase and only needed clarification on the coverage. I also assured him that my question would only take a moment. After that, he reluctantly allowed me to remain and complete the purchase. I later learned that he was trying to leave early so he could make an 8:00 p.m. movie. While I understand that employees have personal plans outside of work, customers who arrive during normal business hours should still be treated with professionalism, patience, and respect. I arrived before closing, knew exactly what I wanted to buy, and was simply asking a reasonable question about a product I was purchasing. I was disappointed by the interaction and felt that I was being rushed instead of assisted. I hope this feedback is taken seriously so that future customers receive the level of service they should expect during posted business hours. This review gets two stars because I understand we all have our bad days and those don't normally reflect who we are as people in the long run. I genuinely do think Jose would have provided better customer service if he didn't have a movie to catch.

    Watt Computer Repair - White Gaming Build

    Watt Computer Repair

    (285 reviews)

    Chatsworth

    For the last week or so our office computers have been very slow, and our wifi and printer haven't…read morebeen working properly. This has caused a lot of stress for our business. We decided to call Watt Computer Repair to book an appointment in hopes they could solve the problems we'd been having. A couple of days later Dory showed up, on time and clean cut with a smile and lots of knowledge. He upgraded our two main desktop computers, fixed our wifi and fixed our printer pretty quickly!! It was affordable and high quality work so I would definitely recommend Watt Computer Repair to any of my friends or family.

    Dory was the person who helped me out with my request to repair a gaming console. A handheld in…read moreparticular called the legion go S among many others on the market. I had an accident where I stepped on my legion go s screen and it shattered. I didn't expect it to break the entire screen, but only crack a portion of the screen. The fragility of the screen is significantly worse than I thought. I talked with several other tech repair shops and either they did not answer my request for a quote, took way too long to answer or gave a response that they could do nothing about handheld repairs, some gave bad replies. He was the best of 8 different tech repair shops I have encountered and not only the best, it was a landslide better than the competition. The only real issue I had was a very high price premium to fix my device. It was about half of what the actual device cost. Of course I got it on sale for about 700$. The service, labor and total cost to repair was $335. So, almost half of what I paid for the device at Best Buy. I learned not to place this fragile handheld on the ground to prevent it from getting damaged again. Overall satisfied with the outcome and Dory did fix it. Personality was good and time to fix was roughly 2 hours. Parking lot structure is terrible, not enough space and many other places nearby. There are other parking structures as well but it may get towed or even scratched due to compact spaces. Also a little unsafe as there are some loitering. Overall, It's good but not the greatest in terms of value but Dory been doing this for many years roughly 15 as I recall.

    Gerard's iOS & Mac Support - itservices - Updated August 2026

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