Beware Jim's Auto Body and Service under new ownership/management…read more When my wife's car got a check engine light I called the Mercedes dealer first. They wouldn't tell me anything without bringing the car in. I then had the code read at Performance Auto on Mi Ave, an autoparts store. The code identified a common issue related to the crankcase ventilation system, and of course cost me nothing. I decided to give Jim's, my local long term go-to business the work instead of the dealer. I really thought they would fix it. I'd gone to Jim's for everything from a complete engine rebuild to oil changes. Bringing the car to Jim's was a complete waste of time. They identified the code, which I already knew and recommended I bring the car to the dealer. Not only that, they charged me $135 for a service any parts store does for free. If I had known that was the plan I would never have brought the car to Jim's. It's obvious the new management couldn't care less if you are a loyal long term customer. Jim's will no longer be working on any of my cars, Chev, Ford, or Mercedes.

We had a deer take out the whole passenger side of our F150. They fixed all the cosmetic and…read moremechanical problems within the timeframe they gave us. The truck looks and runs great! They kept us updated on the progress throughout the whole process. Definitely recommend!

Took car here for an insurance claim and still have issues and had to go back through insurance to…read morehave it properly fixed. Won't be back and very bad customer service.

Great communication and follow through. Repair of driver's mirror regained function and looked like…read morenew! David was courteous and super! Fast repair. Easy drop off and pick up. We highly recommend to anyone!

I must say 2 things dread in this world are dentists and collision shops. That being said Whitney's…read moreWest did an amazing job and was very good with communication (almost to good). They did a great job on the vehicle at less than half time I estimated and they even preformed some mechanical work that I would have had to take to dealership for which saved me huge amount time and MONEY (they did the same repair at almost half the price) .. ThankYou again

This was the most seamless experience I have ever had. I damaged my mirror on my Acura and the…read moreservice was immpeccabe starting from the ease of making an appointment. When I went to my appointment Nicole assessed my car and gave me an estimate. She even gave me tips about questions to ask my insurance provider. She was kind, caring, and competent. I really appreciated her concern and attention. Most importantly, my car was fixed promptly and was back to normal. I highly recommend Gerber Collision & Glass!

They fixed my truck's back window! Super friendly staff, quick, reasonably priced and excellent…read morecustomer service! I told them I was getting an uber to get back to my home and they gave me a loaner car to drive! I was so impressed if I have a need in the future I will definitely be coming back! Thanks again!

I recently experienced something hitting my windshield causing a significant crack...I walked into…read moreA2Glass for a consult... from beginning to end my issue was handled perfectly ... from dealing with my insurance coverage by Renee and getting a mobile appointment scheduled for the replacement. Ben showed up the next day right on time for our appointment and the installation was done efficiently with careful attention given to the details necessary for the project. Thank you Ben, well done. Vikki

In my experience, this has been a honest shop who doesn't try to talk you into things you don't…read moreneed. And they do good work in the amount of time they say it will take. It's nice to support a local small business. They really are a part of the Saline community.

Super quick and friendly service! Scheduled our tire rotation (complementary after purchase of…read moretires), and were in and out in 15 minutes! Barely enough time to get a coffee next door

I was shopping for replacement for a side window and should have waited to hear back from Comerica…read moreAuto Glass. They were $200 less than the national firm we all know and $95 less than a local competitor. So this is not so much a review for service, but a confirmation of other reviews that found this glass shop to offer competitive pricing for the same product.

very great customer service , friendly, very fast response to my request, got very nice quot,…read more in and out at less then 30 minute! professional, I recommend this place for anyone who needs Auto Glass

Their customer service was quite rude. when they made a mistake in fixing my bumper with the wrong…read moreordered part it took them 8 months to get me in again, I would not ever go here again

A month ago I was in accident. My car was brought back to life from the friendly helpful and…read moreefficient people at Heritage Collision. I was very upset at the time the accident happened. Whenever I spoke to Mel or Phil about my car they were calm- and knowledgeable - put me right at ease. I would recommend Heritage 100%. You won't be disappointed. P.S. it seems like my car drives better than before the accident! JuliaL

I came away from a $700 job believing that I had been treated fairly and that they were honest…read more The work was done right. Can't say much more than that. I'll be using them from now on.

Abbott was a lifesaver! Brian was so helpful and spot-on with his diagnosis. They were very…read moreefficient during the entire process; getting the initial done ahead of schedule and completing all of the work as promised. Abbott was honest and fair. HIGHLY RECOMMEND!