If you experience any need for car body work/repair, I highly recommend Gerber in flower mound. They made my repairs seem less....from quote to repair....excellent work and service. The folks are terrific and all work completed on time. Was able to also leave rental with them,saving trip to car rental. Washed my car, shine on wheels and cleaned my floor mats! Kept me informed of progress during the week.....so if you need body work....call and make appointment with Ms Settlers, you will be in good hands ...warranty ..lifetime as owner! Jim read more

They are fantastic to work with, completed on-time (early actually) and did a great job.

From the drop off to the text updates to the prompt delivery, I highly recommend Gerber. Best repair shop I have ever experienced.

We used Gerber on Justin Road after having a wreck in my month old Pathfinder. They did an awesome job. Andrea was great, communicated several times a week and made the process seamless. Highly recommend them. read more

Sales guy was a total jerk, Don't waste your time. If he a very dismissive attitude and was dodgy when providing the estimate.

My Pacifica looks brand new again. Lane and Kari were outstanding. They even helped me with my rental car. I can easily recommend Gerber Collision for auto body repairs. read more

I want to tell you that Gerber contacted me today and explained the process. This is clearly the problems of me dealing with an insurance company that promises, requires and requests information and then refuses to respond . Safeco of liberty Mutual and their staff are irresponsible. Not Gerber!!!!!! read more

We took our 2020 truck in to be repaired after having someone run into the side of the front. It was clear it had front end damage from the collision but only minor body work (the other car was totaled). They said they were qualified to make such repairs. They came back with initial estimates (to be paid by insurance company) so we authorized the job to be done. Within a couple of weeks they called and said the job was complete and truck was ready to go. We came by to pick it up and noticed that the driver side wheel was pushed in under wheel well and passenger side front tire was extending out of the other side wheel well. Kenny told us that some other company they had repair it was responsible, but I let him know that Gerber was the one I brought it to and needed them to take care of it. So the truck was left at Just Tires to determine damage. Not sure why they would be qualified but their call. A week or so later they called to let us know everything was fixed and the truck was ready to go. We came to pick It up and noticed the tires were still a little different even though somewhat improved. We drove the truck home and the steering was totally messed up, hard to turn, locked up when turning and what I consider to be in a dangerous condition. Kenny did not even do any quality control to determine if it was really fixed or not. We brought the truck back and told them we needed it to be back in a condition that was close to original and we would not accept it in current condition. Kenny again blamed in on another company (Fifth Gear Automotive) but as before I let him know that was irrelevant to me because they are who is responsible and the ones that are receiving the insurance checks. So I left it again. A couple of weeks later and with communication stopping from Kenny I called back and asked if the steering had been fixed. He said it was and was ready to be picked up. We came to pick it up and the steering is still sticking and dangerous to drive. I guess they don't take responsibility for that and I assume Fifth Gear Automative wasn't the right company to send it to. Out of frustration and realizing Kenny doesn't really care about the quality of their work or giving us something in dangerous driving condition we took it and drove it home. It is still sticking and swerving on the road. We took it to another shop to see if they could do another alignment and they let us know in the condition it was in they couldn't even align it. Now we decided to do everything on our own and will find a qualified repair shop to handle it. Problem they gave us twice a car that was clearly not fixed, was in dangerous driving condition. Kenny has a horrible attitude now that he has his easy money and really could care less and told me I needed to take it somewhere else and talk with my insurance company. We for sure would never recommend this repair shop as we live in Flower Mound and thought we would give them a shot but will definitely pass it on to everyone we know. read more

I have been on the waiting list to get two cars repaired from hail damage since August. I called a few times to check on timing, today they told me they overwrote the 2023 list and aren't able to repair our cars at all and they were extremely rude. I even offered to wait a few more months. The guy remembered talking to me and I have emails from them, but that made no difference. They have lost a customer for sure. read more

Kenny and his entire team are first class! My wife's bumper was fixed and looks brand new. My wife didn't tell me she had a couple scratches on the driver's side before I took it in. Nevertheless, Kenny fixed with some compound in 106 degree heat. If that's not service, I don't know what is. read more

Ron M, You left out the part where you verbally assaulted me for the better part of 20 minutes while I tried to help you. I cleaned up the small amount of tape residue on your roof and took care of the smudges on your clear bra while you were verbally abusive towards me. I took more from you than most would have without reacting. Your vehicle had hundreds of dents on it when it arrived. It looked like a golf ball. For you to say that it looks worse now than when you dropped it off is asinine. I'm not sure if you were just having a bad day or had something on your mind, but being verbally abusive towards people who are trying to address your concerns is not the way to go. read more

Daughter got backed into in a parking lot. The crew at Pro Care did an amazing job. Allstate wanted to put a non-Toyota bumper skin on. They didn't like the fit. Called and got our car fixed right with an OEM part. Thanks. Very happy!! read more

I took my car there in Feb 22' and they did a great job replacing some panels and painting them. They appear to be on the higher side price wise however if you want a quality job that is done fast and with great communication along the way this place cant be beat. read more

I had a small part I needed painted and first tried to get a quote from a larger body shop and they wouldn't give me the time of day. Went to ProCare and they gave me a good price and treated me like I was family. I should have stopped here first since they are car guys judging by the sweet Hellcat Challenger and Corvette parked up front. The paint looks good and everyone was friendly they definitely earned my future business. read more

Wonderful, collision repair. I have used pro care for over 10 years and they have always done a fabulous Job. Everyone is friendly, they make your car look brand new, and they will handle everything on the insurance side too. Don't go anywhere else!! read more

Gerber Collision & Glass - Took all the dents out, had to restripe - Body Shops Near Me - Flower Mound, Texas

We lived in Highland Village for about 10 years but moved to Wisconsin about 5 years ago shortly after getting a repair at Pro Care on a door of my F 150. This past winter, I noticed some rust forming on the very bottom of the door and I contacted Kenny at Pro Care. He remembered me because he helped us with other body repair on a couple of other cars as well. Pro Care has a limited lifetime warranty and Kevin, owner of Pro Care, called and said that of course they would pay for the repair at a body shop in Wisconsin where I had already received an estimate. He paid the estimated amount and I was able to get an appointment set up for repair. We were always happy with the quality and service at Pro Care and having this experience solidified that satisfaction. Thanks for a great experience. read more

The shop and the front office people were phenomenal and did a great job on my 2012 Impala, I would use them again Keep up the good work read more

Took my truck in for a review on some rust spots and it was obvious they did not want the work. They were not helpful at all and inferred that fixing the truck would be a waste of time. Did not recommend any alternatives like start here and do this section later. Talked to two other competitors who tried to help and were friendly so if Pro Care doesn't want the work there are several others that do. I will never go back to Pro Care Flower Mound. read more

I had a minor fender bender in my truck. The staff at Pro Care Collision was able to get my truck looking like new in no time flat! The staff was courteous and the service was amazing! read more

These guys are awesome Kenny and Lauren go to bat with the insurance company and their work is incredible and my car looks like day I bought it (5 years ago) it was fixed within days not weeks fortunately I found them years ago and take all my fended benders to them with three teen age drivers I see pro care at least once a year they are almost like family. I send all my friends to them and each one has thanked my for telling them about Pro Care. I feel like we are family Steve Short read more

I have used Pro Care 3 times over the past 2 years. They did an excellent job repairing my vehicles and kept in touch with me throughout the process each time, including when a supplement was needed. They are honest and have excellent techs doing the repair work. read more

Kevin and his guys are top notch. The finish they have given me is close or better than factory. Highly recommend.

Pro Care was awesome when it came to fixing my vehicle. After my stolen car was recovered with significant damage on the inside and outside I took it in to Pro Care and they were absolutely amazing. They fixed all of the damage on the outside and inside and made it look like a brand new car. Quality work in record time - highly recommend! read more

The team at Pro-Care is top notch. I have had to take my car once and my wives car once in the last two years. Both times the team gave me a great estimate, finished on time, had great communication, and the quality of the work was new car showroom quality. I have enthusiastically recommended Pro-Care to my friends and would also do so to anyone who needs minor or major body work. read more

Wow, I brought my car here to be repaired Wednesday of last week and was told 2 days for the repair. I called Saturday it was not even started. Called July 5th and was told insurance approved so would be ready by end of day the 6th early the 7th. Called on the 7th and now they are saying the step guard is needing to be installed so would be by end of the day. Now I sit here writing this review after being told its still not been installed and would be ready by end of the day. Yea right Ill believe it when they call and tell me its ready. 500 bucks worth of damage should not take over a week to repair. My dogs have a vet appointment tomorrow and from the look of it ill have to re-schedule. If i had known it would have taken a week and a half plus to repair such minor damage here I would have brought my car elsewhere for repairs. Why they do quality work I would not recommend them if you want your car back in a timely manner read more

Excellent experience at Pro Care!! Everyone was extremely friendly, professional, and knowledgable. They did a great job of explaining the estimate they quoted and reviewing actual work completed. My car looks great! Highly recommend!! read more

Impeccable service and honest prices. Very smooth transaction. Hope to not be back, but if I need to again- would recommend this business to family and friends! read more

I can't say enough good things about Pro Care Collision and their team. Over the holidays my son was in an accident that left his truck in quite a mess so we took it to Pro Care and they not only did a fantastic job making it look like new, they helped us through the insurance process, kept us up to date on every step and answered and questions we had big or small. Meredith that works there is a superstar and I highly recommend them if you are ever in the need of collision repair read more

I have worked with this shop for the last 10 years or so and have had several of my vehicles repaired there. I am a State Farm insurance agent in Flower Mound and have had many customers use this shop for repairs to their vehicles. I have always found Kenny Bartholomew and Kevin Pyle- the owner, to be extremely responsive and if there has ever been an issue, they go out of there way to make it right. When someone is involved in an accident it is usually a stressful situation and emotions can run high when you are without your vehicle, especially if you don't have adequate coverage on your insurance policy. It is not the shops responsibility if you don't carry rental car coverage etc.. These are good people and I highly recommend using them if you need an auto collision shop. read more

Glad you received good service Venson. Have been to Pro Care two different times and NEVER given the courtesy of an honest quote. Instead told costs dependent the insurance company and who the adjuster is. Seriously... quote depends on who the adjustor is? Again - TWICE!! Will not be a third time... read more

Kenny, Kevin and team are the BEST there is - Scrunched the front of my Cayenne GTS backing out of my garage - it was in and fixed within 2 weeks - good as new! Easy arrangement for temporary car with Enterprise across the street. I am VERY particular about my car and these guys came through once again. I have (unfortunately) used them more times that I wanted to and they always exceed my expectations. I have recommended them to friends and they are equally impressed. They are awesome! read more

Do business with these "pros" at your own risk. I won't go into painful detail for fear of a flashback induced panic attack but I couldn't be more displeased with their level of professionalism and customer service. Taking my Jeep to them ended up costing me over a grand extra, 2 months of my life, and I now have a missing key fob that will cost another 300 dollars to replace. For the amount of money the insurance company paid them to work on my vehicle I would have appreciated a little more "manning up" to their responsibility of getting the transaction done with a decent level of care. "ProCare"?! Naw... NoCare read more

Poor workmanship and quality as they do not stand behind their work. There is a reason this place is not affiliated with the Better Business Bureau as they would be out of business. I has some pieces painted and it had excessive bubbles and blisters in the paint, and they said sorry, it's not under warranty so your SOL. How is this place even in business? I would not recommend this place to anyone. read more

I've take two cars there. I was very happy with the work done on the first so when my second car was in a wreck I took it to pro care. They are quick and friendly. When I picked it up I mentioned I wasn't real sure if the paint job matched the rest of the car but I was going out of town and needed it. Everyday I saw the front bumper and was not happy. Finally after three weeks I called them and told them I wasn't happy. They told me to bring it back and in two days they had it fixed at no charge. That is great customer service. I'm sure I'll be back. read more

Doesn't even deserve 1 star. Worst repair shop I have ever dealt with. Only bring your car here if you like having to bring it back 4 times to get it properly repaired. The first time I picked my car up, not 1 part of the hood, bumper, or fender was aligned properly, they cracked my hood and just painted over it, they missed a dent, they didn't even touch the grill that had little tiny indentions from the lady backing into it and Kenny argued with me over and over again that it was rock chips (but they weren't), and the rim that was supposed to be re-painted black had bubbles throughout the entire rim. Kenny told me multiple times that "no car is perfect". The second time I picked it up, as if it could get any worse, the bumper and plastic fender would pop in and out when I drove it because they didn't replace the brackets, they had overspray on my windshield, the fog lights were just dangling inside of my bumper because they didn't put everything back to where it was supposed to be, and they never re-painted inside the hood where they grinded it down to repair the damage. Kenny told me again that, "no car is perfect". The third time I picked it up, everything looked good...finally! The bumper was repaired & aligned properly, so it didn't move when you touched it, BUT there was a chip in my paint by the bumper, most likely from a tool used. When I pointed it out to Kenny, he argued with me again that it was a rock chip. I pulled out my phone and showed him the day I dropped the car off and there was NO chip in my paint. He continued to argue with me. THEY HAD MY CAR and unless their employees are driving customers vehicles then it wasn't a rock chip. He agreed to repair it. I finally picked up for the 4th time with 0 complaints, except that my fog light STILL does not work, but I would rather pay someone else to replace or repair it then ever deal with this repair shop again. read more

Sir, I didn't become agitated until you told me what a good job you did. I did not agree and pointed out the fact that I didn't think you finished the job. You called me insane. When a customer is unhappy with the service provided it seems your customer service skills are to explain how long you have been doing the service. I stand by my position that your service was less that acceptable, even if the truck had 2000 hail dents in it, it was your job to fix it. You charged my insurance company to do so and I let them know that I was not very happy with the service. I will tell any one I know that needs auto body work to avoid your shop at all costs. And if it was such a small amount of why did it take so long to clean it off? When I told you I was unhappy with the service you became very defensive. The customer is never right in your opinion. It is my opinion that your shop does mediocre work at best and your customer service skills are nonexistent. Have a good day. read more

Pro Care would tell me my car was being finished on a certain date, and then each time I called to see when I could come by and get it, they would tell me that it wouldn't be ready for a few more days. This happened several times, and they only told me that it wasn't ready when I called on the supposed "finish date". My car was there for over three weeks. read more

I have taken my car here twice and both times I have been taken advantage of. They will NOT stand behind their lifetime guarantee. Today, I learned that they actually did not fix my bumper appropriately the first time I took it in. This is what I thought when I took it back to be looked at. Instead, they informed me that in fact was MY fault--not their work. When in real life you cannot just replace part of the bumper that attaches it to the car but you will need to replace the whole thing since, it is one piece! ALSO, if they work with the insurance company they will take their word over yours and fix your car they way the insurance says without speaking to you. I NEVER saw an insurance person NEVER spoke to one after the claim was filed it was not my insurance. They completely took advantage of me and my lack of knowledge about the way conniving people work! read more

Pro Care Collision has repaired several of my family's cars over the years! During every experience, they have gone above and beyond to accommodate our schedules and our pricing requirements. Last week when I needed their assistance, they even were able to squeeze me in to get my car repaired while I was out of town unexpectedly, allowing me the least amount of inconvenience. The car looked like it just came off the showroom floor when it was finished, and a very difficult metallic silver paint to match! I had gotten an estimate from another shop just to make sure everyone was in line, and the other shop added some things that weren't necessary. Pro Care has alway give us estimates, and then once the work is done, only what actually needed to be repaired was charged. The insurance companies pretty much dictate and approve the charges, but it's the extra customer service and quality that puts Pro Care over the top! Thanks! read more