Great customer service and quality of work is number one!!! Did a wonderful job on our truck,…read morewould recommend to anyone. Top notch service , all wonderful people that work here, very friendly. Worked with our insurance company, very pleasant experience!

Great. Work & cheap labor I would recommend anybody to get shop…read more You would not regret it.

Not sure if thier work is good or not . I had my car transfered to another Caliber Collision. When…read moreI arrive for my appointment the women behind the desk said my appt had been rescheduled for more than a week away. I rescheduled over the phone just days before,but I had not been contacted for this most recent change. I stated no one called she proceeded to tell me she called my husband he yelled at her & told her to never call back. So they rescheduled & did not reach out again. I said my husband would never fo that , she said he did and was very nasty.. I stated we received no call. She called me & my husband a liar. I admit I got upset & I said well this if F×!ked up. Then she called her managers both sided w her. Then I showed she had called the wrong number and she started to backtrack on statements. My husband number is listed on my estimate. She had the correct # just didn't call it. Then both managers proceeded to make me the villain. I started to cry my husband showed up proved he didn't get a call. We had driven 40 mins to drop car. The management & the woman at reception were in a word RUDE. ​​​

Great Costumer Service! Lady at the front desk I believe her name is Kristie, but she is wonderful…read moreat her job and very polite!

My Acura RDX was hit in the rear by another vehicle. The Acura dealership recommended First Aid…read moreCollision as they are the only Acura certified repair shop in Asheville. I also had bad scrapes on the side. Philip and Amanda were amazing in communication about the status of my repairs. They dealt with my insurance company for me. And genuinely patient with all my concerns. My car looks like it did when I bought it from the dealership! I am so happy with their service and professionalism. Highly recommended.

This shop is absolute garbage. Had my car for 20 days and couldn't even put it together properly…read more Failed to reinstall bolts securing the front bumper cover to the front fenders, failed to install the fender liners properly (hanging down from the fenders), left sanding marks in the base coat so it looks like it was painted with a paint brush, failed to have the alignment done after being hit at the right front fender and wheel, and has yet to call me with a replacement right headlight after installing one that leaks (first attempt was to plastic weld the headlight brackets and it was completely crooked). If you value your car at all, take it elsewhere. I thought going to a local shop would be my best bet. Boy was I wrong. Nothing but cutting corners and excuses from them. They do not stand behind their work and does not honor their warranties.

When you call in, you don't talk to the shop itself., you talk to a nationwide automated service…read more They transferred me twice and then hung up on me. I guess they don't want my business. If you're going to use an automated service instead of a human being, don't have a crappy one.

Brought my Crosstrek here on an insurance claim - front end damage from road debris. Grill, bumper,…read morehood were affected. These folks got my car back to me in 10 days and it looks terrific! They even found some work left undone by another shop (from a previous claim) and got it covered and repaired too. Couldn't have been easier - they worked directly with the claims adjuster. All I had to do was drop it off and pick it up a week and a half later. They will have my business as long as I live in this area.

Great service and I have been taking my vehicle there for years. They are honest and helpful and…read moreuse quality parts, although not always the cheapest. You get what you pay for and I wouldn't go elsewhere. I trust them explicitly. I recommended them to a neighbor and to a friend and they have both been very satisfied with the service and work performed.

Autoworx has performed a couple of repairs for me in the past and I really felt overcharged at the…read moretime. But I was in an extremely vulnerable spot, they were nice and accommodating and they did a good job - so I didn't say anything. UNTIL I called for a quote on a particular service. Daniel quoted me on the phone almost $100 OVER what Bryan Easler DEALERSHIP quoted me!! But it gets worse than that.....I was able to book an appointment with a recommended local family auto shop with all 5 stars reviews for LESS THAN HALF of what Daniel quoted me!! So now - I am CERTAIN how terribly I was overcharged. I don't know how people like this justify themselves. They will certainly never get any more of my money! And I'm here to say - there are better places, with nice people who will do good work for LESS THAN HALF!!! SHAME ON THESE PEOPLE!

If I could give them a zero, I absolutely would. I went there to look at estimates for a repair and…read morethey were disguating and snobby to me. Absolutely no manners. It sounded as if they were speaking down to me. I clearly didn't know what to do and they just made me feel worse about myself. They were quite rude and disrespectful to me. Needless to say that's not how you get customers to come in.

Family owned. Easy to work with. Excellent work. Thorough. Good Prices. Close to homeread more

dude told me they close for lunch in 5 minutes at 11:40 and couldn't change a tire - It takes 10…read moreminutes, please. Also stated lunch ran from 12 to 1:30 - really 1pm - LIAR!! Tire was wrong size - who knows who's fault, but nothing for a solution- except maybe come back tomorrow- just really crappy service - get off the bong hippie Discount Tire is a great alternative

Ever since Hunter's abandoned all its Chevy customers, I have taken my 2002 4WD Chevy Suburban,…read morepurchased new from Hunter's, to Dale's. They have maintained it mechanically better and more economically than Hunter's ever did. At the 1st 100K service point, the dealer wanted over $1000 to perform the required service. At the 100K mile point, the water pump also began to leak, Dale's the 100K service by the book and did it right for $600 including replacing the water pump and changing the transfer cases' odd blue oil. Note, I have 360K miles on this vehicle, and so far, has needed a new water pump at each 100K mile interval, it is on its 3rd pump, but, it is amazingly easy to change out, 2 hour job at most.

Excellent quality work, good value, I like this shop. It's no nonsense fix it and be done. They be…read morean accurate estimate and perform the work quickly and perfectly. They have high standards and their work is superb

I have been going to Fletcher Automotive for a few years now for two vehicles. My car and truck…read morehave had a number of issues fixed by them, and I have never been let down. Their prices are reasonable and they are consistently polite and honest. Is there anything more a customer could want?