We got a quick and easy estimate to remount a plastic panel on our car's door. The quoted price…read moreand scheduling for installation were both very good. The installation went faster than expected, and price matched their quote. Very happy!!

I've been here twice now for repairs, they are always so kind and try to get you the best deal.read more

Tim and his team took my wife's 2025 Honda Civic in for hail damage and did a superb job. Their…read moreattention to detail was fantastic. It shows that everyone there has a ton of pride in the work they do. I kept it local and so glad I did. I highly recommend Lynch Auto Body, not for just the work they do, but also how they treat you. The car was very beat up and it looks like it just came off the lot.

reckless and fictitious review? That is where you are false Tim. I have our conversation recorded,…read morewhere you admitted to leaving my car unlocked And were unapologetic. Copy and paste the link to hear your first story. Do you need a reminder of our conversation on 1/6/25, where the story changed? I have that audio. https://www.facebook.com/share/14kzKs9Ew4/?mibextid=wwXIfr I had to have my insurance company follow up with you to see if my car was complete. As you can see from the texts, that was on 1/6/25. I picked up my car on 1/6/25. Your statement about "not releasing" my car due to me not paying is false. I was in an insurance covered rental car. Do you really think they are going to continue to pay for my rental knowing my car is complete? Not once did I deny to pay my bill, which was only my deductible, mind you. You stated you couldn't waive the deductible because that's illegal. I never asked you to waive it. Also, where did you get the information that I had auto body work done and didn't return to that shop? Because that is also false. This is my first claim. I've had the same insurance company since 2012. Should I contact my insurance company and get my claim information/history? And you saying I tried to take advantage of a small business? Far from, again, I chose your business because of the number of years you have been in service. I chose to shop local and support a small business. I will not let you bully me or defame my character because I simply posted my experience with your business. If you don't want a negative review, treat your customers better. As you can also see from attached pics, Tim likes to private message his customers and name call.

Could not have had a better experience getting my brand-new Explorer back looking better than ever…read moreafter a run-in with a deer. (Okay, two deer.) Mike generated the estimate and sent it to State Farm in less than a day. We expected three-week turnaround with parts to be ordered etc. but he somehow got the whole job done in 7 days. Looks fantastic. Would not go anywhere else. Would not let my kids go anywhere else. You shouldn't either.

After reviewing online reviews and consulting with a couple of people who recommended Avenue Auto…read moreBody, I decided to take my car to them for the accident repair I needed. They are State Farm-approved, so it was very straightforward in that regard. The owner is right there at the front desk and is knowledgeable, helpful, honest, and wants to ensure you are satisfied with the work his team does. They were prompt, timely, and delivered as promised. We were very satisfied with their repair, and I would highly recommend them.

Ball Body Shop is fantastic. Our car needed massive repairs and their technicians did a miraculous…read morejob. Our car is beautiful and the paint job is seamless. The office staff were so friendly and professional, keeping us updated twice weekly during the 5 week process. We highly recommend Ball Body.

I shopped around for my window repair and settle on Ball Auto Body. I was given assurance that…read morecustomer service was a priority. My experience was time consuming and not positive. It involved a windshield replacement. Within the first couple of weeks of the replacement I noticed the window had something on the lower passenger side. At first I thought it was some kind of adhesive left behind. I contacted Ball immediately when I saw the scratch (within 10 days). I brought the car back so they could look at it right away. There was associate from an another location who looked at the window and agreed it was scratched on the outside. He said they would contact "Glass America" , their glass subcontractor, and arrange for the replacement. Then the hail storm hit Madison and the employee I was working with was on a personal leave. Understandably, I was put on the back burner. This week I went back to Bell so they could inspect the scratch and make arrangements for the replacement. The owners looked at the scratch they said it was no longer under warranty. He said he was unable to verify that the scratch was made during the repair. He then said he suspected it was made after I left...perhaps at a car wash???. He concluded he would not replace with new glass. He also said they no longer work with Glass America. My conclusion: Their first assumption is the customer is dishonest. They do not value customer loyalty and represent integrity. They do not stand by the work when it is subcontracted. Multiple trips, phone calls to the body shop, inspection by other associates and multiple reassurances that it would be replaced. Only to have them decide not to take responsibility for a damaged brand new window they installed! To make it more painful this was NOT an insurance claim. I paid a deposit before the repair and also paid in full $1300 when the work was completed. I held up my end of the deal I wish I could say the same about them. I counted on them to do the right thing which I still believe they can. At this point though based on this disappointing situation I cannot in good conscience recommend them. Find a company which makes the customer experience #1. They had an opportunity to have a loyal customer instead assumed the customer was dishonest and wanted to do something nefarious. I would encourage you to base your decision not what they say but how they actually take care of customers!

I wouldn't bring a duck with a broken wing here. Look at the turnover. This will tell you the…read moreestablishment and how they do business. My truck took months to repair and went back five times for warranty work. Finally I gave up and paid a shop to fix their work. Never again.

I was treated unbelievably badly by Collision in Middleton. I took my car in and was told that it…read morewould take 2 weeks to finish the work. The car was declared a total loss by my insurance company, but Collision said that the car could be fixed for about $9,500. Since I had an extended warranty on the car and liked it very much, I decided to have Collision fix it. At the end of the FIFTH week, long after the coverage of a rental car had expired, I was told that Collision is not licensed to repair cars that have been declared a total loss and then put them on the road. This is inexcusable. I should have been told this immediately when I trusted them (and they agreed) to fix the car. In the meantime, I was out several thousand dollars in rental car costs for having trusted them to fix my vehicle. I would NOT have been out this money if they had told me they couldn't fix the car. I would simply have purchased a new or used car. I would never trust Collision to fix a vehicle for me. They clearly have little regard for the customer.

Jeff and his team are fabulous! Timely response, they fit our car in at our convenience so that we…read morewere not inconvenienced at all. The work they did was outstanding. And, the car was spotless when we picked it up! I highly recommend Collision Masters!

Today's installment of Waunakee Tales of Yelp covers auto body shops…read more After a close encounter with a kamikaze white tail, the ol' family truckster was in serious need of repair. Since this was the first time I needed the services of a body shop, I asked around the neighborhood to get some recommendation on who to use. Everyone I spoke to who had a preference recommended Collision Masters. I met with owner Jeff Swafford, who surveyed the damage and he gave me a three day estimate to complete the repairs. Before I committed, I checked with one other body shop and they gave me a three week estimate to complete the repairs, so it was a no-brainer to go with Collision Masters. The repair process was easy peasy. Since the repair was being covered by my insurance, Jeff handled the all the paperwork for me. The repair work was completed in two and a half days and when I examined the vehicle, I could not tell where the deer hit my vehicle. The interior of the car was spotless, all the broken glass that littered the dash was cleaned up. An auto body shop is a service you never want to use, but if you need one in the Waunakee area, I have no reservations recommending Collision Masters.

My car was damaged while parked in New Jersey. Geico arranged to inspect the car here in Madison,…read morewhile I visited family. Caliber on Odanna Rd. Estimated the body and paint repairs, in cooperation with Geico. Enterprise delivered a car for me to use while the repairs were made. Caliber gave me a written estimate, and worked with Geico to update that estimate the same day, then they began work immediately. Caliber finished the repairs a day ahead of schedule! And throughout the process, they emailed me with progress reports every day. The finished results were beautiful. I have 50 years experience restoring classic cars, so I know superior work when I see it. This is a great shop, super organized, that produces great work, and does not waste your time, or give you excuses. Thanks again for your great work! John Lynch

Finally we took our car for second time, they add the missing clips to the trunk. Then we noticed…read morethey missed the metal bracket, contacted them again and weeks later had to take the car for third time to have the last missing part installed. The negligence and lack of professionalism are incredible!

Daniel S. Without question the very best in Madison. What a great operation and Bill is the best…read moreat what he does. I have been serviced by him for years and am very satisfied. 5 stars

A-One was recommended by someone that restores old cars and has been using this service for many…read moreyears. I took my car in to repair damage to the rear quarter and am very satisfied with the results, and the reasonable cost.

I could not be more impressed with the customer service I received at Don Miller Body Shop. I had…read morea significant amount of body work do be done at multiple points around my car. When I got it back, it looked great but I noticed a few little spots that I thought could have been done better. The guy I spoke with immediately agreed with me and scheduled a time for me to bring my car back in the following week, free of charge, so they could make it right. I thought they would just try to buff some things out better, but they actually fully repainted one of my doors on the passenger side and a whole panel on the driver's side. They even paid for a rent car for me for that whole week. I feel they went above and beyond, and I couldn't be happier with the end result. My car looks great!

From the owner: Free Estimates, No Appointment Necessary!…read more Free Estimates, No Appointment Necessary! We do auto body repair on all makes and models. Don Miller Body Shop offers a wide variety of auto body services, including auto body repair, auto glass replacement and auto body painting. We have an experienced and skilled staff ready to cater to your vehicle's needs in a timely and efficient manner. Come to us for expert collision repair, hail damage repair and more. We are here to guide you through the process of restoring your vehicle to excellent condition.

I needed a windshield replaced on my 2016 Subaru Crosstrek after the hood latch failed causing the…read morehood to fly up and smash the windshield. Shannon from Clear View Auto Glass not only replaced the windshield at a lower price than any other company I called, he gave me the number of a repair shop that is fixing the latch and hood at a good price.

Installed new windshield. Very good price. Was fast and efficient. Quality appears excellent. On…read moretime. A real pro. Also threw in doing an excellent job on headlamps.