Had windshield replaced, tech ripped front of headliner and tried to reglue using something that…read morestained and did not hold up headliner. Mistakes happen and I would of been excepting of it if it wasn't for the blatant lies and denial of said mistake. They said it was existing like I don't drive my vehicle daily and would obviously notice the headliner in my view and when it was supposedly passed up to management or a supervisor have not received a return call in a week and a half. I went with the lowest price and it cost me the most besides the windshield I have to have headliner replaced and a day off to go to court for reimbursement which is more about the principal, lies and practice of the company then the money itself but don't like being lied to or insinuated that I'm lying about damage they could of easily took responsibility for and moved forward, accidents happen but at the end of the day you also have to take responsibility

I paid in full as required to order my glass for my front door in June. They never answer the phone…read moreand finally in September they brought glass that didn't fit in my door. They promised to have the correct glass in two weeks. Five weeks later I still have no glass. I called. No Answer. Left a voicemail and no-one has returned my call. DO NOT USE this company.

I was the second car in a 4 car pileup where the last car didn't step on the brake. Luckily the…read morefirst two cars suffered the least amount of damage from the collision. The last two cars were undrivable. My insurance recommended Gerber as an affiliated shop that has good communication. They are smaller sized shop Rick /Rich did my estimate and was able to adjust. For the rear view camera cover that was damaged in the same collision the jacketed spare tire lug nut was also damaged. But I plan to replace them all with solid chrome so that didn't matter to me. Just be aware if you use this location they are usually 3 months out. And that they will not order your parts till your vehicle is in the shop. Due to lack of storage and to secure that they make sure that the customer doesn't switch shops at the last minute (so they don't ever have to mail back parts) 9/2023 Ambiance 5 nice waiting area. Service 4 expect to wait a week or more for bumper/ covers replacement I came back for some extra painting on a Monday to color match the fog light trim it looks great now. Hope it lasts. Location 5 nearby small shop very little extra parking so schedule an appointment for estimate. Value 5 my insurance didn't cover a rental. But I didn't need to go anywhere for a week. Thankfully I have a great neighbor who was able to give a hand.

I was in a car accident and took my BMW to Gerber Collision & Glass on Market St. I was told by…read moreestimator Dekendrick that it will be done in two weeks. It was done in two weeks and looks perfect. Dekendrick was wonderful!

I see a bunch of these bad reviews but yet when we took my truck to have the front windshield…read morereplaced it was a fair competitive price, all the staff were polite and helpful, I can't really say anything bad about the experience. We later on made an appointment and took our Tesla model 3 to have its windshield replaced and again everything went fine. Give respect/be polite and you might get it back? The customers always right unless that customers being a rude piece of... we're all human, be nice and have patience maybe?

I have used Safelite several times for different vehicles, and always been satisfied. When I think…read moreof Safelite, much like their jingle, I think of Safelite repair Safelite replace. But in the past, it's always been replacing a windshield (or a side window since) and I've never used their "repair" feature until today. In a recent trip a stone hit my windshield on the highway and created a chip, which spread into a very small crack. My understanding is their threshold is the entire damage must be the size of a quarter or less, which it was. I was able to book a same day appointment, went in, and they took a look and told me it shouldn't be an issue. The quoted me 45 minutes, and I was out the door in about 20 minutes. Once again they did a fanatic job, quick and friendly service, and now the chip and crack is not even noticeable. Every situation may be different, but I continued to have nothing but positive experience with Safelite having used them in several different states (including once while away from home traveling).

These guys are the BEST. Their tech Val is knowledgeable, friendly, and top notch. They always…read morediagnose my car accurately, and quickly. The repairs are done perfectly and at a reasonable price. I will always recommend the team at Pine Ridge Imports for all your Mercedes needs.

The price of repair was way higher than other shop . we went to have the coolant leak repair and…read morewas quited for $600 and the car stayed for 10 days in the shop . But when we went to pick up the car,the repairs cost balloned to 2488.96 without giving us the heads up to what was the extra repairs. The car was also having new issues when we took from the shop and was sent back , but they did nothing . The work that was done was mediocre and no gaurantee. we will not go back to this shop and I suggest to have your car quote for repair in writing before you leave your car.

I called yesterday about my cracked windshield and they had someone out at my house fixing it…read moretoday! Glass America has the best rate in the area as well as best customer service! Everyone I spoke to was extremely friendly! My new windshield looks great and only took an hour to install. I highly recommend this company.

First appt they cancelled.. week later they never ordered correct parts so still not fixedread more

Wonderful staff, they set me up twice with same day appointments and are very helpful when…read moreexplaining what they are doing to my car. The prices are fair and they don't pressure to do more work than what I requested. Very pleased with these guys, thank you!

First of all, I want to give the biggest THANK YOU to Happy Wallet. Not only for fixing my car, but…read morefor providing flexible timing. Second, to everyone else reading this, my car was in an extremely unfortunate situation, to say the least: God is good; no one died, and Happy Wallet repaired my a/c & heating, my front brakes, the control arms, the lug studs, dust shield, ball joints and rotor for a very affordable price. I was tested by God again and underwent another financial and emergent challenge, with grace, Happy Wallet accommodated to my needs by giving me time to recollect myself in order to retrieve my vehicle and they made my stress manageable. I used to struggle with my anxiety, but I really felt like I was in good hands. Thankfully, my car runs very well and I have not had any concerns with their results. A million thanks to the team and business that you provide.

George at Southwest Florida Clear Bra & Tint was very knowledgeable about the product. My Jeep…read moreGladiator came out great. I would post a picture but, the clear bra is practically invisible. I have had it on for 10 days and the bugs wipe right off. No more stains on the paint, if you don't wipe the bugs off immediately. I highly recommend this product and business if you want to protect your vehicle. I'm going back for the door edge guards. Thanks George.

George did an amazing job installing Suntek Ultra PPF and ceramic tint on my new Audi S5. He runs a…read moregreat business with a product you'll be more than satisfied with!

special shoutout goes to Stacy, who made the entire process seamless. Stacy went above and beyond…read moreto keep me updated, coordinate with insurance, and ensure everything ran smoothly. Her professionalism, communication, and kindness completely took the stress out of the situation.The repair work itself is flawless. My vehicle looks brand new, and the team clearly takes pride in their craftsmanship.If you want honest, high-quality collision repair and outstanding customer service, ask for Stacy at The Body Shop of Naples

Incredible Support During Military Injury and Surgery RecoveryAs a retired veteran, I cannot thank…read moreStacy Spinella and her team at The Body Shop of Naples enough. Her presidency sets the standard for true professionalism, deep knowledge, and genuine care.I previously sustained a concussion while serving in the military and recently had to undergo surgery. Even while I was confined to the hospital, Stacy and her team were incredibly supportive. They completely took care of my car and handled all the coordination flawlessly. Despite a language barrier, her accessibility and dedication made a stressful situation much easier. I am profoundly grateful for her outstanding support.