We had an excellent experience with this mechanic. He came out for a roadside repair the day after…read morethe Fourth of July, which we really appreciated since many places were closed. He arrived promptly, was friendly and professional, and took the time to explain exactly what was wrong and what he was doing to fix it. His pricing was very fair and reasonable, especially considering it was a mobile roadside service on a holiday weekend. He didn't try to upsell us or recommend unnecessary repairs--just honest, quality work. Most importantly, thanks to his repair, we were able to make our three-hour drive home safely without any issues. It's hard to find someone who's knowledgeable, trustworthy, and genuinely cares about helping people, but that's exactly the service we received. I highly recommend him to anyone who needs a reliable mechanic

Awesome and convenient oil change! They came right to the house and changed the oil right in my…read moredriveway. And for the price you can't beat that convenience. We're kinda stuck at home due to a surgery and this was a life saver! Thanks guys!

I called Thrive last week kind of at the last minute before a trip to see if they could fit me in…read morefor an oil change. They were full but the person who responded looked further and said we could squeeze you in at 4pm. We were so relieved as we just wanted to make sure the car was ready to go for the long trip ahead. And they were true to their word. Our car was taken in very quickly and besides doing the oil change, they did the usual thorough check. Fortunately, all was good as we do have our car inspected regularly. And they had a great discount going for the serve at that time so the price was very reasonable. Thank you Thrive folks! We are grateful! Our trip went really well. Andrea M.

I had my oil changed today and am a first time customer. What a well run business this is! I…read morewill definitely be back!

James was our mechanic and we had computer problems with our Audi. I was very impressed with his…read moreefforts to help us but we ended up having to be towed to the dealer in Sacramento. Audi has a monopoly on computer issues and I will never buy an Audi again. However, if I ever have trouble near Redding, I'm going to Richard's automotive and I'm going to track down James. NEVER BUY an Audi!!!!!!!!

350 miles from home, blew the steering high pressure hose. This also happened away from home some…read moreyears back and it took 3 days to fix, tow fees, taxi,, rental car and hotel. So its a van and you can't even see the part with the hood open. With no friends, relatives or any contacts in Redding. It was really stressful and depressing, so i asked the tow dispatcher where to take it, and i misunderstood him and called Richard's, they said they would make room and they fixed it in 2 hours, so who does that, I'd still be on hold with ford's service department. They were kind and efficient, and I highly recommend them.

I usually am not one to ever make reviews, and I think this may be my first time writing one, but…read moremy experience here was amazing getting my car smog checked, super cheap and reasonably priced, and quick service too!! They smogged my car in just 25 minutes and I was hesitant that they would try to fail me, because I hard that's a common theme with all smog shops but they totally didn't, cheap, quick, honest service, I'll be recommending everyone to go here :)

This place is great! I added too much oil and I drove in sand they siphoned off the excess. I…read moreoffered to pay but the guy sad "No charge."

Bah. Went in because my son had his car smogged there, but DMV didn't recieve the info…read more I tell the mechanic ( star tattoo on front of neck) he says he can only look it up by date. He says it's a huge hassle because all his monthly paperwork goes to h8s accountant. He then says "it's only $55, so not a big deal." I respond that "it being ONLY $5, is relative to who your talking about about. $55 can be a lot to some people." Now im not asking him to do anything. Not search the recipt, nothing. But the guy is a huge dick about my $55 is relatve comment and proceeds to tell me our conversation is relative because hes not getting anything out of it. Well ok dude. Must have plenty of business and not need mine.

Excellent work. Very professional. Fast service with a wonderful attitude. Very friendly and…read morehelpful.

I had a great experience with Big O Tires. The entire staff was accommodating, professional, and…read morefriendly. They answered the phone every time I called which was a lot throughout the processand were always patient and helpful. The star of the experience was Conner. He went above and beyond to make sure I understood everything and took the time to explain my options. He even provided three different quotes so I could make the best decision for my situation. I was working with a private finance company to cover the repairs, which made the process a little longer than usual, and we had to reschedule several times. Despite that, Conner remained helpful, understanding, and easy to work with every step of the way. The work was completed, and I'm very happy with the results. Thanks to Conner and the outstanding customer service I received, I'll continue using Big O Tires no matter what city I'm in. Thank you, Conner, for making the entire experience so positive!

Great service! Fast wait time. Easy to make appointments. New tires look great on truck.read more

It's time for me to get a tire rotation and the best way I found to get this done is make an…read moreappointment online at America's Tire. If you purchase tires like I did at America's Tire or also known as Discount Tire out side of California, you get free rotation and rebalancing for the life of the tires. Free flat repair as well! I rotate every 7000 miles or so. It does actually even out the tread wear, so you'll get more life out of the tires. Making the appointment was easy and as long as you can plan ahead a little, you can get the time of the day you want too. I just brought my car in at the appointed time and they took me in right away. They first come out to the car and check the tread wear and mileage and stuff. The waiting room is clean and has good places to sit and wait. The WIFI works fine for web browsing and email, but really not fast enough to stream movies or anything like that. I like to sit and write my Yelp reviews while I wait. I watch my car taken into the service bay and two guys go to work on it, almost like a NASCAR pit stop. Up goes the car and bam bam bam, off go the wheels and rolled over to the balancing machine. When the tire techs finish balancing and re bolting on the wheels, they do the final tightening with a torque wrench instead of like a lot of places just blast on the bolts with the air wrench, zap zap zap and done. Using the torque wrench they make sure it's not over tightened, especially if you have to change a tire in an emergency out on the road and it too damn tight! I'm in and out in about 45 minutes, all balanced and rotated for FREE! You can go to any store location no matter which location you purchased your tires. You can't beat that deal!

Bought 4 new tires . June 3rd spent almost $800 here. They only use jack to put new tires on. I had…read moreto buy an alignment. To have them fixed . Tires only lasted few months. I do not recommend this business.

Long Weekend got a flat tire- no Tire Shops open for many many miles. We lucky found The Tire Tree-…read morecalled and Yes they were open. Friendly service and fast. Thank you!

Needed my tires checked. He said only two were bad and offered two used. Didn't try to haggles us…read moreand sell us 4 at all. Very straight forward and nice. Decent cool office to sit in while waiting.