Fast, friendly, reliable and affordable prices! They are a locally owned business who takes pride…read morein their work. Great customer service from start to finish! They were able to get me on the schedule quickly and did a wonderful job. Chris was friendly and professional. No worries or hassle of waiting around at a shop - they come to you ! If you need auto glass replacement this should be your go to company!

Got an appointment for the very next day, the technician came to me and replaced my windshield in…read moreabout 30 minutes for a great price. Very professional and friendly.

Horrible!!!!! Came to do a repair, called my phone, I didn't…read moreanswer so he left. Never got out of his van to ring the door bell or anything. I called back 2 mins later and got no response. I called multiple times and still no response. The truck they were coming to fix was clearly visible with another 2 other cars since all 3 of us were home.

I have never dealt with such incompetence from a company. I booked an appointment with Safelite…read moreonline. I got text cknfirmation that I quickly responded to. I had a phone call confirmation that I also responded to. I waited around for my appointment all afternoon and they never showed up. When I finally got someone on the phone, I was told that there was a note on my file saying that two separate voicemails were left and I never confirmed. I did not feel the need to take the second and third phone calls placed to confirm this appointment when I had already confirmed and received confirmation via text and with the woman over the phone already. This is insane. I have a trip tomorrow and now I have to figure out another way to replace my windshield. Y'all need to get it together. I advise all future customers to book in person so you can hold their hands while you do so. They need it.

I paid out of pocket and received a quote from several glass shops. Auto Glass Now had…read morecompetitive pricing and the representative on the phone was very helpful. Great follow up. Now this was not the representative who helped at the store location on DeRenne Avenue. The 3 ladies setting at their desk gave no personable reception of guest that walked in for service or to ask questions. The technician who worked on the glass was friendly and my car glass is as good as new.

From the owner: Auto Glass Now offers fast, friendly, and convenient auto glass services across the country with…read morehundreds of locations throughout the United States. Our local team of experts can help provide trusted auto glass repairs, car window and windshield replacements, and ADAS calibrations. As a part of the Driven Brands family of automotive aftermarket companies, Auto Glass Now delivers national scale and efficiency, alongside its premier service quality. Call or visit us today to get back on the road!

This company put a Windshield in My dump truck,Broke my Radiator which is $5,200.00 and is now…read morescreaming at me on the phone for asking for there Insurance company,THESE ARE SCAM ARTIST

Dog lover beware!! My first impression of this cute hidden gem was a friendly wet nose greetings…read more I discovered Coastal Glass Works after having a small incident with a rock on the highway. My insurance company recommended me going to Safelite but after reading their horrible reviews I felt like if I went and something bad happen to my car it was my own fault. After searching around and comparing google and other fellow Yelper reviews I discovered Coastal Glass Works. I explained my situation and how I needed to have my front windshield replaced and a possible recalibration and that my insurance would be covering the cost and would they be able to help me. The lady on the phone was super helpful and friendly and let me know the process I first needed to take with my insurance before they could take the job. After contacting my insurance CGW reached back out to me the same day to set up my appointment for that Friday. We ended up having to move it to the following week due to Ian. Gotta love hurricanes! I'm busy during the day and don't have the availability to do a drop off or wait at home for them to come out to me. Which would be a bonus for someone else that may not be able to make a shop visit. They had told me 8-8:30 for Friday morning. I arrived on time and was greeted right off by a wet overly excited brown lab and the owner. There was one person in front of me but I appreciated that he acknowledged that I was waiting and let me know he would be right with me. The front room is small but roomie with seating to the left and a DIY Pinterest desk... I ended up waiting for them to complete the install. I enjoyed learning more about the owner and his sister and I had puppy kisses and snuggles while I waited. The back shop area where the restroom is located is clean and organized. They had me in and out in about 2hr and three other people came and went while I was there with small repairs or fixes but I never felt like they weren't taking care of me. The end result... I no long have a U shape crack in my vehicle and it looks great! The owner went over the paperwork with me which wasn't much considering my insurance was handling it and showed me my new windshield and explained care instructions everything to me. They vacuumed all the glass out of my car and clean my windows. Bonus considering I haven't washed my car in weeks! Lol I highly recommend them for their customer service, follow up and work. I did get a quote on what it would have been if I paid out of pocket. And considering that if Ian hadn't come and they could have gotten me in the same week. It was a overall great deal!

Highly recommend! I called for a windshield replacement and spoke to Margaret. She got back to me…read morevery quickly with an estimate and kindly answered my questions so I understood my options. She scheduled me for the following week. Jerry called within the first hour of the 1-4pm window I was given to let me know he was on his way. He was kind, professional and got the job done quickly and efficiently. Thank you!

They where hired to fix the back glass of my 2017 Ford f150. While doing the repair the tech tore…read morethe tent on my back glass. When it was brought to his attention after I noticed it. He caused he couldn't say wather or not he damaged it. Well sir it was not like that b4 you where in my truck and it is damaged after. If there was any lower the 1 star I would give it