I went to Capital City Collision the week of September 1st (either the 2nd or 3rd) for my first…read morequote after an accident. Over the next few days, I also got quotes from Maaco, Advantage Auto Body, Competitive Auto Body, and Gerber. The prices ranged from $4,900 to $3,400. Capital City Collision gave me the lowest quote ($3,400) while also treating me with the most respect and understanding. I dropped off my car on Monday of that week. By Tuesday/Wednesday, they had already disassembled what was needed. They were upfront that there was some visible internal damage and that they wouldn't know the full picture until everything was apart. Unlike other shops that wanted to replace everything, they explained where repairs were possible (like reshaping my radiator rather than automatically replacing it). This saved me significant money. They were also flexible in ways other shops weren't: their aftermarket parts prices matched what I found myself, and they had no problem with me sourcing parts if needed. Several shops refused this outright or insisted on OEM only. Their labor was $55/hour and very fairly priced. I called them a week later for an update, they were still waiting on parts. The following week, they let me know the part they first ordered was broken, so they ordered a new one but they expected the car to be ready the next day. The only hiccup was with one headlight: the part was originally quoted at $600, but since it wasn't available at that price, they adjusted the labor so the difference was only $200 instead of the full increase. That kind of effort to keep the price as close to the original quote as possible is rare in this industry. On September 26th, they called me to say the car was basically ready but had two issues: (1) the PCS light was on (a sensor that helps with braking safety) and (2) the battery had died while they were test driving. Here's where I really appreciated their transparency, they could have easily claimed I needed a new PCS sensor (a very expensive part) or a new battery. Instead, they explained exactly what they were seeing, test-drove the car four times, and told me it might just be a calibration or placement issue. Within an hour, they found the sensor was simply out of place, and the battery worked fine after a jump. They even suggested I go to AutoZone (where I originally bought the battery) to test it, and AutoZone confirmed the battery was perfectly healthy. They could have charged me thousands more, but they didn't. That honesty means everything. The finished work looks fantastic. The hood was completely destroyed in the accident, and part of the side body wasn't great, but I chose not to replace that panel to save money. Because of that, the hood alignment is a little wider on one side, but they respected my choice and explained the tradeoff. It's not noticeable unless you're looking for it. The car looks great, drives great, and was finished efficiently. For comparison: at Advantage Auto Body, they insisted on sawing off my hood just to give me a quote, then left the saw inside my car until Maaco found it and removed it. Other shops were hundreds to over a thousand dollars more expensive without offering more transparency. As a young woman handling this process on my own, it was discouraging at times to see the price differences, but Capital City Collision never made me feel taken advantage of. Overall, they were professional, fair, and incredibly honest. I wish I could tip them on top of what I paid. I'll attach before/after photos to show the difference, but I can say with confidence: this is the shop I would recommend to anyone. Lessons learned: If you're in this situation, I recommend going to multiple shops for quotes and seeing where they overlap on what really needs to be replaced. After that, check aftermarket prices for those parts so you know whether the quote is fair. It takes extra time, but it gives you a solid baseline, and for me, Capital City Collision matched those fair prices while giving me honest, quality work. Pictures with information blacked out

My wife had an accident in our Chinese-made REV 4 low speed vehicle. Parts weren't available due to…read moretariffs. No other machine or body shop would touch repairing the damaged hinges and door frame. Scott at Capital City Collision Center solved my problem quickly and at a fair price.

Amazing service and pricing. Jeff and his wife were great. The customer service and finished…read moreproduct were exactly what I envisioned.

I took my car here while I was in the process of getting estimates from three different places…read more This is a small family owned business. I did not get a recording when I called asking me to press a number, I was not told I had to have an appointment to come get an estimate or that I needed to pay a deposit, and I was treated kindly. The price was lower than one of the other local places I called, so I decided to bring my car here. I paid for the parts in advance upon their suggestion for a faster repair, but it was not required. It did cut down on the waiting period. After providing an estimate on the repair, Jeff noticed a piece of plastic loose on the front bumper. He didn't know if I would be returning to get the repair or not, but he secured it temporarily for me without me asking. When I dropped it off for the repair, it was finished in less than a day. I was having the front bumper replaced and painted. When I went to pick it up, I was astonished and really touched. He had not only done an amazing job on the repair (not one noticeable piece out of place), but he had washed the car and polished my headlights. I was so full of gratitude. As long as they are in business, I will not go anywhere else. They made my 11 year car look new! The shop is very small, and when you pull up to the front (it's a little hard to find because it is not well marked and is off of a side street) it doesn't seem like a body shop. There is a little office door. You can just pull up on the sidewalk or on the street and walk right up, and you will be greeted. They don't seem to have much of a waiting area. You can walk to railroad square from there to kill time, but you would be better off having someone help you drop the car off. Please support this local business!

Great professional expertises and kind service from owner Darrel and very fair prices of the quotes…read moreI got on my new 2025 ToyTundra truck grey vehicle

Someone hit my car while it was parked at my place over night. Went through my insurance to get…read morecovered. Tried several body shops in town and all were booked for several months out. Got ahold of Darrell at his shop, and he was willing to squeeze me even though they were already slammed busy. They did AN AWESOME JOB! Looks brand new like nothing ever happened to it! Took a little longer than I was originally told about 3 weeks, but I was perfectly fine with that considering they were working me in last minute and did such an awesome job. The detail and craftsmanship and care they put into my car was amazing!! My car is my baby and Ive been doing mods on her, so I am very picky on quality. Looking good as new! They definitely now have a continuous customer if I ever need body work done again!!! I highly recommend them!! Was easy and painless to have them work with my insurance for payment and such. Thanks guys for the great service!

Steve was great to deal with and took my appointment same day without delay. He then got the work…read morescheduled and completed with a quick turn. Price was reasonable and the quality of work was excellent. Would definitely recommend.

Was overjoyed with how great our vehicle looked after we had it painted. It's an 08 Toyota…read moreHighlander and it looks brand new! We even ordered headlights online and they put them in for us. Steve was very easy to work with and I will definitely recommend the shop! Thank you Maaco for a great experience!

My gun was stolen out my car in there possession. When confronted about it they showed no concern…read moreactually they seem like they went into hide in the back everybody in there shop disappeared. I filed police report but I don't believe I will ever see my gun again.

Incredible body shop! Staff is very kind and professional. Quality of work is impeccable, and…read moreprices are very good. the entire right side of my vehicle was completely replaced and fixed in just over a week!! It only took that long because some parts were on back order. All in all I will never be going to another body shop again, this place is unmatched!

Excellent service! The quality of work performed was exceptional and the communication was great! I…read morebrought my truck here for inspection and service and haven't had an issue with it since! I'll definitely be visiting this location again!

Bobs auto repair is quite possibly the worst auto repair service in Tallahassee. They have had my…read morevehicle since November of 2023. I'm almost positive they are a chop shop and have been taking parts off of my new engine. The level of incompetence is unbelievable. When I call for updates they "accidentally" disconnect the call, or put me on hold and forget to comeback to the phone. I was told it would be 19 hours of labor to have my car finished. At the time of typing this review they still have not completed my car. I was told they would call me today with an update. They never called. These are horrible people. They are thieves. They are scammers. Not sure how they are still open. Avoid at all costs if you value your time money and sanity. Disgustingly slow and stupid people. Will be reporting this scam shop to the BBB. EDIT: they got one start only because yelp would not let me give them zero stars.

Let me save you the trouble and tell you to go somewhere else. I was told by an employee named…read moreBrett that it would be 3 weeks maximum for my repairs. I was getting text updates that it would be ready in 3 weeks. When I called a few days before pick up I was informed that it was nowhere close to being ready. I was also told I was getting automated text that were not correct information. So there was no open communication since these texts I was getting were untrue. They told me that different texts were from the front desk person. How was I supposed to know which were real and which were not? Very annoying. I would ask for updates from Brett since he was on my case and he would never be in the office. I did not speak to him once while my car was being worked on. I would follow up and was told the end of the week, for 3 more weeks. My date kept getting pushed back over and over and over again. When I finally got my car back 7 weeks later, a month overdue, I found that my screen didn't work. They fixed it but I was upset after all that time my car still was not fully fixed when I got it. The communication was terrible. Many setbacks that were very annoying and the whole thing seemed unorganized. I would never ever bring my car back here.

Well, I looked around the front of my '19 Escalade when picked it up after an animal strike and…read moreeverything looked fine. A month and a half later I'm doing an upgrade on my rig and find that there is about four bolts that are holding the whole front of the SUV on. The people are nice, but quality control is nonexistent.

Excellent customer service! They kept me informed on the status of the repair. The repair was done…read morein a timely manner and the work done was beautiful. Great value for your money. I definitely recommend them for body repairs.

I've had my Jeep repaired here twice. Scott, Amanda, and Kim was amazing at making sure everything…read morewas completed timely and correctly. I always got it back cleaned and ready to go. So far, no problems and I highly recommend them to anyone looking for auto body repairs!