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    Gerber Collision & Glass

    3.4 (12 reviews)
    Open 7:30 am - 5:30 pm
    Updated 3 weeks ago

    Services - Gerber Collision & Glass

    Bumper repair

    Collision repair

    Dent removal

    Gerber Collision & Glass Photos

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    2 years ago

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    Jessica D.

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    6 years ago

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    3 years ago

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    Jessica D.

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    5 years ago

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    Jessica D.

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    10 years ago

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    9 years ago

    Excellent customer service! Best I've ever experienced in this industry. They were fast and thorough and super friendly!

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    11 years ago

    Don't come to this place! They didn't solve the problem but charge for the useless part they put on your car.

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    9 years ago

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    8 years ago

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    10 years ago

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    13 years ago

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    11 years ago

    I had a phone charger stolen from my car when it was being worked on. Unsatisfactory. Take your business somewhere else.

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    Safelite AutoGlass

    Safelite AutoGlass

    2.8
    (37 reviews)

    I am extremely disappointed with my experience with Safelite…read more My windshield replacement for a Jaguar XF began in February 2026. I was initially told that the windshield would take approximately two months to arrive. Instead, I spent nearly five months repeatedly contacting the office myself because no one provided updates. During that time, I was given multiple explanations, including that the windshield had not arrived, the wrong windshield was received, the windshield was lost, and that it had been transferred to another location. Despite all of these explanations, there was no resolution. On June 13, 2026, I received an automated call confirming my appointment, leading me to believe that the replacement would finally be completed. When I arrived, however, I was met by a front desk employee whose demeanor was unprofessional and dismissive. Rather than assisting me with a service I had been waiting months to receive, the situation escalated, my appointment was canceled, and law enforcement was called. When the responding deputy asked whether the work could be completed at my home, the employee stated that it could not be done. This was surprising given Safelite's well-known mobile service options. The deputy provided his contact information and indicated that he could serve as a witness if I chose to pursue the matter further. Six days later, after receiving no communication from management, I contacted the store manager, Hillary, myself. Unfortunately, that conversation was no more productive than my previous interactions. What concerns me most is not just the delay, but the apparent lack of customer service, communication, and accountability. In my experience, employee behavior often reflects the standards set by management, and this location fell far short of reasonable expectations. The only reason I remained with Safelite for so long was because it was the vendor initially assigned through my USAA auto insurance policy. Fortunately, USAA has now allowed me to choose a different vendor, and I will be doing so. Based on my experience, I cannot recommend the Midway, FL location.

    In addition to my previous review, I wanted to add some updates to emphasize the poor service…read morequality of this establishment. After receiving a quote of 5-7 days of shipping time for the "OEM" or Dealership glass to arrive, they informed me that the dealership has delayed the glass arrival by an additional 5-7 days! Yay! My glass has been broken for over a month and now, my glass has been extremely cracked for almost 2 weeks. This morning was likely the worst call of all. Safelite called me and informed me that they dropped my windshield after it had arrived at the facility and that it would be an additional 5-7 days before they could repair again. The man on the phone seemed sympathetic but I highly doubt that since they handled the only windshield that works for my car with such recklessness and disarray. This is officially the worst car experience ever! I wish I would've went literally anywhere else. I am in disbelief with the complete lack of care, compassion or empathy.

    Capital City Collision Center

    Capital City Collision Center

    4.1
    (9 reviews)

    I went to Capital City Collision the week of September 1st (either the 2nd or 3rd) for my first…read morequote after an accident. Over the next few days, I also got quotes from Maaco, Advantage Auto Body, Competitive Auto Body, and Gerber. The prices ranged from $4,900 to $3,400. Capital City Collision gave me the lowest quote ($3,400) while also treating me with the most respect and understanding. I dropped off my car on Monday of that week. By Tuesday/Wednesday, they had already disassembled what was needed. They were upfront that there was some visible internal damage and that they wouldn't know the full picture until everything was apart. Unlike other shops that wanted to replace everything, they explained where repairs were possible (like reshaping my radiator rather than automatically replacing it). This saved me significant money. They were also flexible in ways other shops weren't: their aftermarket parts prices matched what I found myself, and they had no problem with me sourcing parts if needed. Several shops refused this outright or insisted on OEM only. Their labor was $55/hour and very fairly priced. I called them a week later for an update, they were still waiting on parts. The following week, they let me know the part they first ordered was broken, so they ordered a new one but they expected the car to be ready the next day. The only hiccup was with one headlight: the part was originally quoted at $600, but since it wasn't available at that price, they adjusted the labor so the difference was only $200 instead of the full increase. That kind of effort to keep the price as close to the original quote as possible is rare in this industry. On September 26th, they called me to say the car was basically ready but had two issues: (1) the PCS light was on (a sensor that helps with braking safety) and (2) the battery had died while they were test driving. Here's where I really appreciated their transparency, they could have easily claimed I needed a new PCS sensor (a very expensive part) or a new battery. Instead, they explained exactly what they were seeing, test-drove the car four times, and told me it might just be a calibration or placement issue. Within an hour, they found the sensor was simply out of place, and the battery worked fine after a jump. They even suggested I go to AutoZone (where I originally bought the battery) to test it, and AutoZone confirmed the battery was perfectly healthy. They could have charged me thousands more, but they didn't. That honesty means everything. The finished work looks fantastic. The hood was completely destroyed in the accident, and part of the side body wasn't great, but I chose not to replace that panel to save money. Because of that, the hood alignment is a little wider on one side, but they respected my choice and explained the tradeoff. It's not noticeable unless you're looking for it. The car looks great, drives great, and was finished efficiently. For comparison: at Advantage Auto Body, they insisted on sawing off my hood just to give me a quote, then left the saw inside my car until Maaco found it and removed it. Other shops were hundreds to over a thousand dollars more expensive without offering more transparency. As a young woman handling this process on my own, it was discouraging at times to see the price differences, but Capital City Collision never made me feel taken advantage of. Overall, they were professional, fair, and incredibly honest. I wish I could tip them on top of what I paid. I'll attach before/after photos to show the difference, but I can say with confidence: this is the shop I would recommend to anyone. Lessons learned: If you're in this situation, I recommend going to multiple shops for quotes and seeing where they overlap on what really needs to be replaced. After that, check aftermarket prices for those parts so you know whether the quote is fair. It takes extra time, but it gives you a solid baseline, and for me, Capital City Collision matched those fair prices while giving me honest, quality work. Pictures with information blacked out

    My wife had an accident in our Chinese-made REV 4 low speed vehicle. Parts weren't available due to…read moretariffs. No other machine or body shop would touch repairing the damaged hinges and door frame. Scott at Capital City Collision Center solved my problem quickly and at a fair price.

    Gerber Collision & Glass - bodyshops - Updated July 2026

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